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Value Reference Model

  Enterprise Architecture
Value Reference Model

                                                    Value Reference
                                                        Model




Planning                                               Governing                                               Executing




             Strategy       Business     Human         Value Chain      Product     Supply Chain   Customer
            Governing       Governing   Resources       Governing     Development    Governing     Relations
                                        Governing                      Governing                   Governing



            Strategy &
           Vision Setting



            Enterprise
           Architecture
             Services
Enterprise Architecture
PRM                    Obtain                           Establish
                   Executive Buy-                     Management
                   in and Support                     Structure and
                             Step 1                      Control
                                                                 Step 2

Maintain the                                                                        Define an
 Enterprise                                                                        Architecture
Architecture                                                                       Process and
                                                                                    Approach
          Step 8                                                                             Step 3
                                      Oversee the
                                      EA Program


                                                                                     Develop
  Use the                                                                            Baseline
 Enterprise                                                                         Enterprise
Architecture                                                                       Architecture
                                                                                             Step 4
         Step 7


                     Develop the                     Develop Target
                     Sequencing                        Enterprise
                        Plan                          Architecture

                               Step 6                           Step 5

                                              (The decomposition of this task is
                                                  the same as for Baseline
                                                        Architecture)
Obtain Executive Buy-in and Support


                       Obtain Executive Buy-in and Support



 Ensure CEO's Buy-in          Issue an Executive              Obtain Support from
    and Support              Enterprise Architecture         Senior Executives and
                                     Policy                     Business Units
Enterprise Architecture
PRM                    Obtain                           Establish
                   Executive Buy-                     Management
                   in and Support                     Structure and
                             Step 1                      Control
                                                                 Step 2

Maintain the                                                                        Define an
 Enterprise                                                                        Architecture
Architecture                                                                       Process and
                                                                                    Approach
          Step 8                                                                             Step 3
                                      Oversee the
                                      EA Program


                                                                                     Develop
  Use the                                                                            Baseline
 Enterprise                                                                         Enterprise
Architecture                                                                       Architecture
                                                                                             Step 4
         Step 7


                     Develop the                     Develop Target
                     Sequencing                        Enterprise
                        Plan                          Architecture

                               Step 6                           Step 5

                                              (The decomposition of this task is
                                                  the same as for Baseline
                                                        Architecture)
Establish Management Structure and
              Control
                             Establish Management Structure and Control

 Establish a                                                                             Notional EA
  Technical                                                                              Organization
   Review
 Committee
               Establish a
                 Capital
               Investment
                 Council
                                    Establish a
                                     Steering
                                    Committee

                                                     Appoint Chief
                                                       Architect


                                                                          Establish an
                                                                          EA Program
                                                                          Management
                                                                             Office
                                                                                            EA Program
                                                                                            Activities and
                                                                                              Building
                                                                                                Blocks
Establish an EA Program Management
                Office
                           Establish an EA Program Management Office


                                                                          Develop EA
     Appoint Key                       Establish                          processes,
      Personnel                       Enterprise                        procedures, and
                                   Architecture Core                       standards
                                         Team




            Define EA                                                  Develop baseline
           performance                                                    and target
            measures                                                    architectures




                                                                     Develop and
            Guide systems
                                                                   maintaining an EA
           development and              Perform quality               repository
           acquisition efforts          assurance, risk
                                       management, and
                                         configuration
                                         management
Establish Management Structure and
              Control
                             Establish Management Structure and Control

 Establish a                                                                             Notional EA
  Technical                                                                              Organization
   Review
 Committee
               Establish a
                 Capital
               Investment
                 Council
                                    Establish a
                                     Steering
                                    Committee

                                                     Appoint Chief
                                                       Architect


                                                                          Establish an
                                                                          EA Program
                                                                          Management
                                                                             Office
                                                                                            EA Program
                                                                                            Activities and
                                                                                              Building
                                                                                                Blocks
EA Program Activities and Building
               Blocks
                            EA Program Activities and Building Blocks



        Develop an EA                 Develop an EA                          Preliminary
       Marketing Strategy          Program Management                    Development of the
      and Communications                  Plan                          Enterprise Architecture
             Plan




                                                  EA Program
EA Marketing and      EA Primer
                                                Management Plan
Communications
     Plan                                             (PMP)
Establish Management Structure and
              Control
                              Establish Management Structure and Control

  Establish a                                                                             Notional EA
   Technical                                                                              Organization
    Review
  Committee
                Establish a
                  Capital
                Investment
                  Council
                                     Establish a
                                      Steering
                                     Committee

                                                      Appoint Chief
                                                        Architect


                                                                           Establish an
                                                                           EA Program
                                                                           Management
                                                                              Office
                                                                                             EA Program
                                                                                             Activities and
                                                                                               Building
                                                                                                 Blocks
Notional EA Organization
                                                                                   CEO
                         Capital
                       Investment
                         Council
                           (CIC)                                                                                                        Business Line
                                                                                                                                        Org anization

                                                                     Staff                                                                                                                                            IT Evaluator
                                                                  Org anization                                                                                                                      IT Line


                                                                                                                             Business Unit         Subject Matter                                                       IT Risk
                Technical                                                                                                     Managers               Experts                                                           Manager
                 Review
                Committee                                                                                                                                                             CIO
                                                                                                                                                           SME
                      TRC
                                                          EA Quality              EA Executive
                                                          Assurance                 Steering
                                                                                   Committee
                                                               (QA)


                                                                                                                   Senior                                                                                                   IT
                                                                                                                 Representativ                                                                                         Configuration
                                                                                                                     es                                                                                                 Manager
                                                  CEO Deputy
                                                                                                           CFO                                             Enterprise
                                                                                                                                                        Architecture Core                     Configuration
  Senior                         Business and                   Division /                      Senior                                                                                        Control Board
                                  Technical
                                                                                  Senior                                                                      Team
Architectural                                                   Business          Budget     Procurement
                                Representatives                                                                                                                                                                            Domain
Consultants                                                    Unit Heads         Official                                                                       EACT                                   CCB                Owners




                                                                                                                                                                                           Senior              Technical
                                                                                                                 Business                                                                Architecture           Writer
                                                                                                                 Architect                                                               Consultants
    Chief Architect
                                                                                                                                 Systems
                                                                                                                                 Architect
                                                                                                                                                                                  Security
                                                                                                                                                Data
                                                                                                                                                                                  Architect
                                                                                                                                               Architect
                                                                                                                                                                 Infrastructure
                                                                                                                                                                   Architect
Enterprise Architecture
PRM                    Obtain                           Establish
                   Executive Buy-                     Management
                   in and Support                     Structure and
                             Step 1                      Control
                                                                 Step 2

Maintain the                                                                        Define an
 Enterprise                                                                        Architecture
Architecture                                                                       Process and
                                                                                    Approach
          Step 8                                                                             Step 3
                                      Oversee the
                                      EA Program


                                                                                     Develop
  Use the                                                                            Baseline
 Enterprise                                                                         Enterprise
Architecture                                                                       Architecture
                                                                                             Step 4
         Step 7


                     Develop the                     Develop Target
                     Sequencing                        Enterprise
                        Plan                          Architecture

                               Step 6                           Step 5

                                              (The decomposition of this task is
                                                  the same as for Baseline
                                                        Architecture)
Define an Architecture Process and
               Approach
EA Purpose              EA Mission        EA Goals            EA Scope
                        Statement




               Define the
             Intended Use
                 of the
              Architecture
                                      Define
                                      Mission,
                                     Goals and                                                            Tool Selection
                                       Scope           Determine the                                         Criteria
                                                        Depth of the
                                                        Architecture

                                                                              Select
                                                                           Appropriate
                                                                           Architectural
                                                                            Elements                          read
                                                                                           Evaluate and
                                                                                             Select a
                                                                                            Framework

                                                                                                          Select an EA
                                                   Select                  Select                           Toolset
                                                  Building                Building
                                                 Blocks for              Blocks for
                                                 Business                 Assets
Enterprise Architecture
PRM                    Obtain                           Establish
                   Executive Buy-                     Management
                   in and Support                     Structure and
                             Step 1                      Control
                                                                 Step 2

Maintain the                                                                        Define an
 Enterprise                                                                        Architecture
Architecture                                                                       Process and
                                                                                    Approach
          Step 8                                                                             Step 3
                                      Oversee the
                                      EA Program


                                                                                     Develop
  Use the                                                                            Baseline
 Enterprise                                                                         Enterprise
Architecture                                                                       Architecture
                                                                                             Step 4
         Step 7


                     Develop the                     Develop Target
                     Sequencing                        Enterprise
                        Plan                          Architecture

                               Step 6                           Step 5

                                              (The decomposition of this task is
                                                  the same as for Baseline
                                                        Architecture)
Develop Baseline Enterprise
                                Architecture
Information Collecting   EA Repository                            Models Refining                             Publication and Delivery
                           Populating
                                                                                                                       Service
                                                                                                                    Generate Briefings
                                                                                                                      and Present

     Review Literature                         Hold Group
           and                                Brainstorming
      Documentation                             Sessions



                                                                                                                          Publish
           Conduct           Generate                               Review               Review & Validate
         Preliminary                                                                                                    Architectural
                            Preliminary                           Architectural              the Model                   Elements
        Meetings and        Architectural                          Elements
         Interview s         Elements


          Perform                            Conduct In-depth
       Familiarization                      Individual Review s                                                     Populate Tools and
          Training                                                                                      SME            Repository
                                                                                    Indipendent
                                                                                      Review er
Enterprise Architecture
PRM                    Obtain                           Establish
                   Executive Buy-                     Management
                   in and Support                     Structure and
                             Step 1                      Control
                                                                 Step 2

Maintain the                                                                        Define an
 Enterprise                                                                        Architecture
Architecture                                                                       Process and
                                                                                    Approach
          Step 8                                                                             Step 3
                                      Oversee the
                                      EA Program


                                                                                     Develop
  Use the                                                                            Baseline
 Enterprise                                                                         Enterprise
Architecture                                                                       Architecture
                                                                                             Step 4
         Step 7


                     Develop the                     Develop Target
                     Sequencing                        Enterprise
                        Plan                          Architecture

                               Step 6                           Step 5

                                              (The decomposition of this task is
                                                  the same as for Baseline
                                                        Architecture)
Develop the Sequencing Plan

   Identify Gaps              Define and        Plan the Migration   Approve, Publish,
                             Differentiate                           and Disseminate
                           Legacy, Migration,                        the EA Elements
                           and New Systems




     Gap Analysis                                Sequencing Plan       EA Elements
      Outcome                                                          Description




  - changes to be made
    - user requirements
- business and technical
         constraints
      - migration risks
        and feasibility
Enterprise Architecture
PRM                    Obtain                           Establish
                   Executive Buy-                     Management
                   in and Support                     Structure and
                             Step 1                      Control
                                                                 Step 2

Maintain the                                                                        Define an
 Enterprise                                                                        Architecture
Architecture                                                                       Process and
                                                                                    Approach
          Step 8                                                                             Step 3
                                      Oversee the
                                      EA Program


                                                                                     Develop
  Use the                                                                            Baseline
 Enterprise                                                                         Enterprise
Architecture                                                                       Architecture
                                                                                             Step 4
         Step 7


                     Develop the                     Develop Target
                     Sequencing                        Enterprise
                        Plan                          Architecture

                               Step 6                           Step 5

                                              (The decomposition of this task is
                                                  the same as for Baseline
                                                        Architecture)
Use the Enterprise Architecture
CPIC Process                    SLC Process




                                  Use the Enterprise Architecture

           Integrate the EA                Execute the               Manage EA
          with CPIC and SLC                 Integrated              Assess / Align
               Processes                     Process




                                                                    Use the EA for
          Critical Activities                                       Other Purposes
Integrate the EA with CPIC
              Enterprise Architecture Services                                                                       CPIC Service

                             Proposed
                             Concept

Responding                                                Assess Business                                  Develop            Business    Business
to Business                                                  Alignment      Acceptable Alignment        Business Case                      Case
                                                                                                                              Case Data
  Change                                                                                                                                   Data
                                                                                                           [SELECT ]                      Handling
                       Unacceptable Alignment                                           Business Case
                                                                                        Data
   EA                       Enterprise                    Assess Business                                    Project
Repository                Design Pattern                   Case Proposal                                   Initialization
 Updating
                                                                                                           [SELECT ]


                                                              Assess
                                                            T echnology               T RM Standards
                                                            Compliance



  Write Report                Auditing                      Notify CPC           Unacceptable Compliance
                                                             Process

                                                                               Acceptable Compliance



                            IRB Report                       Evaluate                                          Act
  Compliance
  Assessment                                                Architecture
    Report                                                  Compliance                                     [CONT ROL]



                                                          Assess Waiver /                                  Evaluation
  EAPMO                                                      Exception        Disapproved
  Events                  Enterprise Filter                  Request                                       [EVALUAT E]


                                              Standards    Issue Waiver /
     Perform                  Conduct                                                                         Notify
                                               Rev iew
   T echnology               Standards        Required        Exception                                    Disapproval
  Insertion and               Revi ew
     Renewal



      T RM           T RM Structure      T RM Waiver      Approved Onet-
  Standards &                            Containment      tim e Exception
   Strategies                                                  Block




                           T RM Data
                            Handling
Use the Enterprise Architecture
CPIC Process                    SLC Process




                                  Use the Enterprise Architecture

           Integrate the EA                Execute the               Manage EA
          with CPIC and SLC                 Integrated              Assess / Align
               Processes                     Process




                                                                    Use the EA for
          Critical Activities                                       Other Purposes
Execute the Integrated Process
Prepare Proposal                                                          Manage and
                                                                         Perform Project
                                                                          Development


Align the Project to                                                    Evolve EA with
                       Initiate New and             Execute the
       the EA                                                           Program/Project
                            Follow-on                Projects
                             Projects


Aligning Business                                                       Assess Progress
Processes with IT
                                                   Complete the
                                                     Project


Make Investment
   Decision

  [CPIC SELECT]
                                Deliver Artifact        Assess       Evaluate
                                                      Architecture   Results
Initiate New and Follow-on Projects
              SLC Cycle - Step 1                       CPIC Cycle - Step 1




    EA           Propose                                 Select Phase        Investmen
 Proposal     Programs and                                                    t Council
                 Projects               read
  Actors


                                      Enterprise
                                       Design
                                       Patterns


                                    EA Repository



                                         read


                                    Manage EA
     EA                            Assess / Align
 Management



                                   EA Cycle - Step 7
EA Proposal Actors
                 Domain
                 Owners




                   EA
                Proposal
                 Actors




     Chief                 Program
    Architect              Manager
Execute the Integrated Process
Prepare Proposal                                                          Manage and
                                                                         Perform Project
                                                                          Development


Align the Project to                                                    Evolve EA with
                       Initiate New and             Execute the
       the EA                                                           Program/Project
                            Follow-on                Projects
                             Projects


Aligning Business                                                       Assess Progress
Processes with IT
                                                   Complete the
                                                     Project


Make Investment
   Decision

  [CPIC SELECT]
                                Deliver Artifact        Assess       Evaluate
                                                      Architecture   Results
Execute the Projects
               SLC Cycle - Step 2                       CPIC Cycle -Step 2




   EA             Manage                                Control Phase
Proposal       Programs and                                                  Investment
 Actors           Projects               read                                  Council
                                                                                   (CIC)



                                    Enterprise Design
                                         Patterns




                                     EA Repository


                                          read

                                     Manage EA
    EA                              Assess / Align
Management



                                EA Cycle - Step 7
Execute the Integrated Process
Prepare Proposal                                                          Manage and
                                                                         Perform Project
                                                                          Development


Align the Project to                                                    Evolve EA with
                       Initiate New and             Execute the
       the EA                                                           Program/Project
                            Follow-on                Projects
                             Projects


Aligning Business                                                       Assess Progress
Processes with IT
                                                   Complete the
                                                     Project


Make Investment
   Decision

  [CPIC SELECT]
                                Deliver Artifact        Assess       Evaluate
                                                      Architecture   Results
Complete the Project
                SLC Cycle -Step 3                     CPIC Cycle - Step 3




   EA             Complete                            Evaluate Phase        Investment
Proposal        Programs and              read                                Council
 Actors            Projects



                                      Enterprise
                                    Design Patterns



                                     EA Repository


                                         read

                                     Manage EA
    EA
                                    Assess / Align
Management



                                EA Cycle - Step 7
Use the Enterprise Architecture
CPIC Process                    SLC Process




                                  Use the Enterprise Architecture

           Integrate the EA                Execute the               Manage EA
          with CPIC and SLC                 Integrated              Assess / Align
               Processes                     Process




                                                                    Use the EA for
          Critical Activities                                       Other Purposes
Critical Activities
                      Executive
                      EA Policy



                         read
                                  Enforcement
Train Personnel      Establish       Policy
                   Enforcement
                  Processes and
                   Procedures                      Business
                                                   Alignment


                                                 Business Case
                                                    Solution
                      Define          Set Up
                   Compliance       Integrated
                                                  Sequencing
                   Criteria and       Reviews
                                                     Plan
                  Consequences

                                                   Technical
                                                  Compliance
Use the Enterprise Architecture
CPIC Process                    SLC Process




                                  Use the Enterprise Architecture

           Integrate the EA                Execute the               Manage EA
          with CPIC and SLC                 Integrated              Assess / Align
               Processes                     Process




                                                                    Use the EA for
          Critical Activities                                       Other Purposes
CPIC Cycle
                   Select Phase


                            Step 1


Evaluate Phase                       Control Phase



           Step3                              Step 2
Use the Enterprise Architecture
CPIC Process                    SLC Process




                                  Use the Enterprise Architecture

           Integrate the EA                Execute the               Manage EA
          with CPIC and SLC                 Integrated              Assess / Align
               Processes                     Process




                                                                    Use the EA for
          Critical Activities                                       Other Purposes
SLC Cycle
                  Propose Programs
                     and Projects


                             Step 1



  Complete                            Manage Programs
Programs and                            and Projects
  Projects

         Step 3                                  Step 2
Enterprise Architecture
PRM                    Obtain                           Establish
                   Executive Buy-                     Management
                   in and Support                     Structure and
                             Step 1                      Control
                                                                 Step 2

Maintain the                                                                        Define an
 Enterprise                                                                        Architecture
Architecture                                                                       Process and
                                                                                    Approach
          Step 8                                                                             Step 3
                                      Oversee the
                                      EA Program


                                                                                     Develop
  Use the                                                                            Baseline
 Enterprise                                                                         Enterprise
Architecture                                                                       Architecture
                                                                                             Step 4
         Step 7


                     Develop the                     Develop Target
                     Sequencing                        Enterprise
                        Plan                          Architecture

                               Step 6                           Step 5

                                              (The decomposition of this task is
                                                  the same as for Baseline
                                                        Architecture)
Maintain the Enterprise Architecture
                                                      Maintain the
                                                 Enterprise Architecture

                             Maintain the                                     Continue to
                              Enterprise                                       Consider
                          Architecture as the                               Proposals for EA
                          Enterprise Evolves                                 Modifications




                      Reassess the               Manage EA
                        Enterprise               Elements to
                       Architecture             Reflect Reality
                       Periodically




  Ensure Business                Ensure Current                     Maintain the               Evaluate Legacy
    Direction and                 Architecture                    Sequencing Plan                  System
  Processes Reflect              Reflects System                  as an Integrated              Maintenance
     Operations                     Evolution                      Program Plan                 Requirements
Enterprise Architecture
PRM                    Obtain                           Establish
                   Executive Buy-                     Management
                   in and Support                     Structure and
                             Step 1                      Control
                                                                 Step 2

Maintain the                                                                        Define an
 Enterprise                                                                        Architecture
Architecture                                                                       Process and
                                                                                    Approach
          Step 8                                                                             Step 3
                                      Oversee the
                                      EA Program


                                                                                     Develop
  Use the                                                                            Baseline
 Enterprise                                                                         Enterprise
Architecture                                                                       Architecture
                                                                                             Step 4
         Step 7


                     Develop the                     Develop Target
                     Sequencing                        Enterprise
                        Plan                          Architecture

                               Step 6                           Step 5

                                              (The decomposition of this task is
                                                  the same as for Baseline
                                                        Architecture)
Oversee the EA Program


                       EA Policy




   Ensure EA           Identify        Take Appropriate    Ensure Continuous
Program Controls   Expectations Not   Actions to Address     Improvement
                      Being Met           Deviations
Enterprise Architecture
PRM                    Obtain                           Establish
                   Executive Buy-                     Management
                   in and Support                     Structure and
                             Step 1                      Control
                                                                 Step 2

Maintain the                                                                        Define an
 Enterprise                                                                        Architecture
Architecture                                                                       Process and
                                                                                    Approach
          Step 8                                                                             Step 3
                                      Oversee the
                                      EA Program


                                                                                     Develop
  Use the                                                                            Baseline
 Enterprise                                                                         Enterprise
Architecture                                                                       Architecture
                                                                                             Step 4
         Step 7


                     Develop the                     Develop Target
                     Sequencing                        Enterprise
                        Plan                          Architecture

                               Step 6                           Step 5

                                              (The decomposition of this task is
                                                  the same as for Baseline
                                                        Architecture)
Enterprise Performance


                          Enterprise
                         Performance




Information   Processes and       Mission and      Customer Results
Technology       Activities     Business Results
Information Technology


                                Information
                                Technology




Reliability &      Quality   Information & Data   Efficiency   Effectiveness
Availability
Quality


                                   Quality




IT Composition   Functionality     Errors    Compliance &   Complaints
                                              Deviations
Information Technology


                             Information
                             Technology




Reliability &      Quality   Information &   Efficiency   Effectiveness
Availability                      Data
Information & Data


                                Information &
                                     Data




Internal Data   External Data   Data Storage          Data           Data Reliability &
   Sharing         Sharing                      Standardization or        Quality
                                                    Tagging
Information Technology


                             Information
                             Technology




Reliability &      Quality   Information &   Efficiency   Effectiveness
Availability                      Data
Efficiency


                                  Efficiency




Response Time   Load levels     Interoperability   Improvement   Accessibility
Information Technology


                             Information
                             Technology




Reliability &      Quality   Information &   Efficiency   Effectiveness
Availability                      Data
Effectiveness


                     Effectiveness




User Satisfaction   User Requirements    IT Contribution to
                                        Process, Customer,
                                            or Mission
Enterprise Performance


                          Enterprise
                         Performance




Information   Processes and       Mission and      Customer Results
Technology       Activities     Business Results
Processes and Activities


                        Processes and
                           Activities




Security &   Productivity &       Management &   Cycle Time &
 Privacy       Efficiency          Innovation     Timeliness
Management & Innovation
                 Management &
                  Innovation




          Risk              Policies




      Participation        Knowledge
                          Management




       Innovation &        Compliance
      Improvement
Enterprise Performance


                          Enterprise
                         Performance




Information   Processes and       Mission and      Customer Results
Technology       Activities     Business Results
Mission and Business Results

                                 Mission and
                               Business Results




                 Workforce                        International Affairs and   Adm inistrative
                                                        Comm erce             Management
                Management




Worker Safety   Training and     Labor Rights
                Employment       Management
Mission and Business Results
                 Mission and
               Business Results




   Workforce     International    Adm inistrative
                                  Management
  Management      Affairs and
                  Commerce




                 Global Trade
Mission and Business Results
                            Mission and
                          Business Results




    Workforce   International                      Administrative
   Management    Affairs and                       Management
                 Commerce




                                      Workplace Policy              Travel
                                      Development and
                                       Management




                                        Security             Help Desk Services
                                       Management




                                                Facilities, Fleet and
                                                    Equipment
                                                  Management
Enterprise Performance


                          Enterprise
                         Performance




Information   Processes and       Mission and      Customer Results
Technology       Activities     Business Results
Customer Results

                                   Customer Results




 Timeliness &    Service Quality     Service Coverage   Service Accessibility   Customer Benefit
Responsiveness




 Delivery Time
Customer Results

                                     Customer Results




 Timeliness &     Service Quality      Service Coverage   Service Accessibility   Customer Benefit
Responsiveness




                    Accuracy of
                    Service or
                 Product Delivered
Customer Results


                                                        Customer Results




 Timeliness &    Service Quality                        Service Coverage                 Service Accessibility   Custom er Benefi t
Responsiveness




                                   Service Efficiency    New Customers     Frequency &
                                                           & Market           Depth
                                                          Penetration
Customer Results


                                                      Customer Results




 Timeliness &    Service Quality   Service Coverage                        Service                Custom er Benefi t
Responsiveness                                                           Accessibility




                                                         Integration     Automation      Access
Customer Results
                                              Customer Results




 Timeliness &    Service Quality   Service Coverage        Service                 Customer Benefit
Responsiveness                                           Accessibility




                                                                         Customer Training        Customer
                                                                                                 Satisfaction




                                                                            Customer           Customer Impact
                                                                            Retention             or Burden




                                                                                        Customer
                                                                                        Complaints

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Value Reference Model - Enterprise Architecture

  • 1. Value Reference Model Enterprise Architecture
  • 2. Value Reference Model Value Reference Model Planning Governing Executing Strategy Business Human Value Chain Product Supply Chain Customer Governing Governing Resources Governing Development Governing Relations Governing Governing Governing Strategy & Vision Setting Enterprise Architecture Services
  • 3. Enterprise Architecture PRM Obtain Establish Executive Buy- Management in and Support Structure and Step 1 Control Step 2 Maintain the Define an Enterprise Architecture Architecture Process and Approach Step 8 Step 3 Oversee the EA Program Develop Use the Baseline Enterprise Enterprise Architecture Architecture Step 4 Step 7 Develop the Develop Target Sequencing Enterprise Plan Architecture Step 6 Step 5 (The decomposition of this task is the same as for Baseline Architecture)
  • 4. Obtain Executive Buy-in and Support Obtain Executive Buy-in and Support Ensure CEO's Buy-in Issue an Executive Obtain Support from and Support Enterprise Architecture Senior Executives and Policy Business Units
  • 5. Enterprise Architecture PRM Obtain Establish Executive Buy- Management in and Support Structure and Step 1 Control Step 2 Maintain the Define an Enterprise Architecture Architecture Process and Approach Step 8 Step 3 Oversee the EA Program Develop Use the Baseline Enterprise Enterprise Architecture Architecture Step 4 Step 7 Develop the Develop Target Sequencing Enterprise Plan Architecture Step 6 Step 5 (The decomposition of this task is the same as for Baseline Architecture)
  • 6. Establish Management Structure and Control Establish Management Structure and Control Establish a Notional EA Technical Organization Review Committee Establish a Capital Investment Council Establish a Steering Committee Appoint Chief Architect Establish an EA Program Management Office EA Program Activities and Building Blocks
  • 7. Establish an EA Program Management Office Establish an EA Program Management Office Develop EA Appoint Key Establish processes, Personnel Enterprise procedures, and Architecture Core standards Team Define EA Develop baseline performance and target measures architectures Develop and Guide systems maintaining an EA development and Perform quality repository acquisition efforts assurance, risk management, and configuration management
  • 8. Establish Management Structure and Control Establish Management Structure and Control Establish a Notional EA Technical Organization Review Committee Establish a Capital Investment Council Establish a Steering Committee Appoint Chief Architect Establish an EA Program Management Office EA Program Activities and Building Blocks
  • 9. EA Program Activities and Building Blocks EA Program Activities and Building Blocks Develop an EA Develop an EA Preliminary Marketing Strategy Program Management Development of the and Communications Plan Enterprise Architecture Plan EA Program EA Marketing and EA Primer Management Plan Communications Plan (PMP)
  • 10. Establish Management Structure and Control Establish Management Structure and Control Establish a Notional EA Technical Organization Review Committee Establish a Capital Investment Council Establish a Steering Committee Appoint Chief Architect Establish an EA Program Management Office EA Program Activities and Building Blocks
  • 11. Notional EA Organization CEO Capital Investment Council (CIC) Business Line Org anization Staff IT Evaluator Org anization IT Line Business Unit Subject Matter IT Risk Technical Managers Experts Manager Review Committee CIO SME TRC EA Quality EA Executive Assurance Steering Committee (QA) Senior IT Representativ Configuration es Manager CEO Deputy CFO Enterprise Architecture Core Configuration Senior Business and Division / Senior Control Board Technical Senior Team Architectural Business Budget Procurement Representatives Domain Consultants Unit Heads Official EACT CCB Owners Senior Technical Business Architecture Writer Architect Consultants Chief Architect Systems Architect Security Data Architect Architect Infrastructure Architect
  • 12. Enterprise Architecture PRM Obtain Establish Executive Buy- Management in and Support Structure and Step 1 Control Step 2 Maintain the Define an Enterprise Architecture Architecture Process and Approach Step 8 Step 3 Oversee the EA Program Develop Use the Baseline Enterprise Enterprise Architecture Architecture Step 4 Step 7 Develop the Develop Target Sequencing Enterprise Plan Architecture Step 6 Step 5 (The decomposition of this task is the same as for Baseline Architecture)
  • 13. Define an Architecture Process and Approach EA Purpose EA Mission EA Goals EA Scope Statement Define the Intended Use of the Architecture Define Mission, Goals and Tool Selection Scope Determine the Criteria Depth of the Architecture Select Appropriate Architectural Elements read Evaluate and Select a Framework Select an EA Select Select Toolset Building Building Blocks for Blocks for Business Assets
  • 14. Enterprise Architecture PRM Obtain Establish Executive Buy- Management in and Support Structure and Step 1 Control Step 2 Maintain the Define an Enterprise Architecture Architecture Process and Approach Step 8 Step 3 Oversee the EA Program Develop Use the Baseline Enterprise Enterprise Architecture Architecture Step 4 Step 7 Develop the Develop Target Sequencing Enterprise Plan Architecture Step 6 Step 5 (The decomposition of this task is the same as for Baseline Architecture)
  • 15. Develop Baseline Enterprise Architecture Information Collecting EA Repository Models Refining Publication and Delivery Populating Service Generate Briefings and Present Review Literature Hold Group and Brainstorming Documentation Sessions Publish Conduct Generate Review Review & Validate Preliminary Architectural Preliminary Architectural the Model Elements Meetings and Architectural Elements Interview s Elements Perform Conduct In-depth Familiarization Individual Review s Populate Tools and Training SME Repository Indipendent Review er
  • 16. Enterprise Architecture PRM Obtain Establish Executive Buy- Management in and Support Structure and Step 1 Control Step 2 Maintain the Define an Enterprise Architecture Architecture Process and Approach Step 8 Step 3 Oversee the EA Program Develop Use the Baseline Enterprise Enterprise Architecture Architecture Step 4 Step 7 Develop the Develop Target Sequencing Enterprise Plan Architecture Step 6 Step 5 (The decomposition of this task is the same as for Baseline Architecture)
  • 17. Develop the Sequencing Plan Identify Gaps Define and Plan the Migration Approve, Publish, Differentiate and Disseminate Legacy, Migration, the EA Elements and New Systems Gap Analysis Sequencing Plan EA Elements Outcome Description - changes to be made - user requirements - business and technical constraints - migration risks and feasibility
  • 18. Enterprise Architecture PRM Obtain Establish Executive Buy- Management in and Support Structure and Step 1 Control Step 2 Maintain the Define an Enterprise Architecture Architecture Process and Approach Step 8 Step 3 Oversee the EA Program Develop Use the Baseline Enterprise Enterprise Architecture Architecture Step 4 Step 7 Develop the Develop Target Sequencing Enterprise Plan Architecture Step 6 Step 5 (The decomposition of this task is the same as for Baseline Architecture)
  • 19. Use the Enterprise Architecture CPIC Process SLC Process Use the Enterprise Architecture Integrate the EA Execute the Manage EA with CPIC and SLC Integrated Assess / Align Processes Process Use the EA for Critical Activities Other Purposes
  • 20. Integrate the EA with CPIC Enterprise Architecture Services CPIC Service Proposed Concept Responding Assess Business Develop Business Business to Business Alignment Acceptable Alignment Business Case Case Case Data Change Data [SELECT ] Handling Unacceptable Alignment Business Case Data EA Enterprise Assess Business Project Repository Design Pattern Case Proposal Initialization Updating [SELECT ] Assess T echnology T RM Standards Compliance Write Report Auditing Notify CPC Unacceptable Compliance Process Acceptable Compliance IRB Report Evaluate Act Compliance Assessment Architecture Report Compliance [CONT ROL] Assess Waiver / Evaluation EAPMO Exception Disapproved Events Enterprise Filter Request [EVALUAT E] Standards Issue Waiver / Perform Conduct Notify Rev iew T echnology Standards Required Exception Disapproval Insertion and Revi ew Renewal T RM T RM Structure T RM Waiver Approved Onet- Standards & Containment tim e Exception Strategies Block T RM Data Handling
  • 21. Use the Enterprise Architecture CPIC Process SLC Process Use the Enterprise Architecture Integrate the EA Execute the Manage EA with CPIC and SLC Integrated Assess / Align Processes Process Use the EA for Critical Activities Other Purposes
  • 22. Execute the Integrated Process Prepare Proposal Manage and Perform Project Development Align the Project to Evolve EA with Initiate New and Execute the the EA Program/Project Follow-on Projects Projects Aligning Business Assess Progress Processes with IT Complete the Project Make Investment Decision [CPIC SELECT] Deliver Artifact Assess Evaluate Architecture Results
  • 23. Initiate New and Follow-on Projects SLC Cycle - Step 1 CPIC Cycle - Step 1 EA Propose Select Phase Investmen Proposal Programs and t Council Projects read Actors Enterprise Design Patterns EA Repository read Manage EA EA Assess / Align Management EA Cycle - Step 7
  • 24. EA Proposal Actors Domain Owners EA Proposal Actors Chief Program Architect Manager
  • 25. Execute the Integrated Process Prepare Proposal Manage and Perform Project Development Align the Project to Evolve EA with Initiate New and Execute the the EA Program/Project Follow-on Projects Projects Aligning Business Assess Progress Processes with IT Complete the Project Make Investment Decision [CPIC SELECT] Deliver Artifact Assess Evaluate Architecture Results
  • 26. Execute the Projects SLC Cycle - Step 2 CPIC Cycle -Step 2 EA Manage Control Phase Proposal Programs and Investment Actors Projects read Council (CIC) Enterprise Design Patterns EA Repository read Manage EA EA Assess / Align Management EA Cycle - Step 7
  • 27. Execute the Integrated Process Prepare Proposal Manage and Perform Project Development Align the Project to Evolve EA with Initiate New and Execute the the EA Program/Project Follow-on Projects Projects Aligning Business Assess Progress Processes with IT Complete the Project Make Investment Decision [CPIC SELECT] Deliver Artifact Assess Evaluate Architecture Results
  • 28. Complete the Project SLC Cycle -Step 3 CPIC Cycle - Step 3 EA Complete Evaluate Phase Investment Proposal Programs and read Council Actors Projects Enterprise Design Patterns EA Repository read Manage EA EA Assess / Align Management EA Cycle - Step 7
  • 29. Use the Enterprise Architecture CPIC Process SLC Process Use the Enterprise Architecture Integrate the EA Execute the Manage EA with CPIC and SLC Integrated Assess / Align Processes Process Use the EA for Critical Activities Other Purposes
  • 30. Critical Activities Executive EA Policy read Enforcement Train Personnel Establish Policy Enforcement Processes and Procedures Business Alignment Business Case Solution Define Set Up Compliance Integrated Sequencing Criteria and Reviews Plan Consequences Technical Compliance
  • 31. Use the Enterprise Architecture CPIC Process SLC Process Use the Enterprise Architecture Integrate the EA Execute the Manage EA with CPIC and SLC Integrated Assess / Align Processes Process Use the EA for Critical Activities Other Purposes
  • 32. CPIC Cycle Select Phase Step 1 Evaluate Phase Control Phase Step3 Step 2
  • 33. Use the Enterprise Architecture CPIC Process SLC Process Use the Enterprise Architecture Integrate the EA Execute the Manage EA with CPIC and SLC Integrated Assess / Align Processes Process Use the EA for Critical Activities Other Purposes
  • 34. SLC Cycle Propose Programs and Projects Step 1 Complete Manage Programs Programs and and Projects Projects Step 3 Step 2
  • 35. Enterprise Architecture PRM Obtain Establish Executive Buy- Management in and Support Structure and Step 1 Control Step 2 Maintain the Define an Enterprise Architecture Architecture Process and Approach Step 8 Step 3 Oversee the EA Program Develop Use the Baseline Enterprise Enterprise Architecture Architecture Step 4 Step 7 Develop the Develop Target Sequencing Enterprise Plan Architecture Step 6 Step 5 (The decomposition of this task is the same as for Baseline Architecture)
  • 36. Maintain the Enterprise Architecture Maintain the Enterprise Architecture Maintain the Continue to Enterprise Consider Architecture as the Proposals for EA Enterprise Evolves Modifications Reassess the Manage EA Enterprise Elements to Architecture Reflect Reality Periodically Ensure Business Ensure Current Maintain the Evaluate Legacy Direction and Architecture Sequencing Plan System Processes Reflect Reflects System as an Integrated Maintenance Operations Evolution Program Plan Requirements
  • 37. Enterprise Architecture PRM Obtain Establish Executive Buy- Management in and Support Structure and Step 1 Control Step 2 Maintain the Define an Enterprise Architecture Architecture Process and Approach Step 8 Step 3 Oversee the EA Program Develop Use the Baseline Enterprise Enterprise Architecture Architecture Step 4 Step 7 Develop the Develop Target Sequencing Enterprise Plan Architecture Step 6 Step 5 (The decomposition of this task is the same as for Baseline Architecture)
  • 38. Oversee the EA Program EA Policy Ensure EA Identify Take Appropriate Ensure Continuous Program Controls Expectations Not Actions to Address Improvement Being Met Deviations
  • 39. Enterprise Architecture PRM Obtain Establish Executive Buy- Management in and Support Structure and Step 1 Control Step 2 Maintain the Define an Enterprise Architecture Architecture Process and Approach Step 8 Step 3 Oversee the EA Program Develop Use the Baseline Enterprise Enterprise Architecture Architecture Step 4 Step 7 Develop the Develop Target Sequencing Enterprise Plan Architecture Step 6 Step 5 (The decomposition of this task is the same as for Baseline Architecture)
  • 40. Enterprise Performance Enterprise Performance Information Processes and Mission and Customer Results Technology Activities Business Results
  • 41. Information Technology Information Technology Reliability & Quality Information & Data Efficiency Effectiveness Availability
  • 42. Quality Quality IT Composition Functionality Errors Compliance & Complaints Deviations
  • 43. Information Technology Information Technology Reliability & Quality Information & Efficiency Effectiveness Availability Data
  • 44. Information & Data Information & Data Internal Data External Data Data Storage Data Data Reliability & Sharing Sharing Standardization or Quality Tagging
  • 45. Information Technology Information Technology Reliability & Quality Information & Efficiency Effectiveness Availability Data
  • 46. Efficiency Efficiency Response Time Load levels Interoperability Improvement Accessibility
  • 47. Information Technology Information Technology Reliability & Quality Information & Efficiency Effectiveness Availability Data
  • 48. Effectiveness Effectiveness User Satisfaction User Requirements IT Contribution to Process, Customer, or Mission
  • 49. Enterprise Performance Enterprise Performance Information Processes and Mission and Customer Results Technology Activities Business Results
  • 50. Processes and Activities Processes and Activities Security & Productivity & Management & Cycle Time & Privacy Efficiency Innovation Timeliness
  • 51. Management & Innovation Management & Innovation Risk Policies Participation Knowledge Management Innovation & Compliance Improvement
  • 52. Enterprise Performance Enterprise Performance Information Processes and Mission and Customer Results Technology Activities Business Results
  • 53. Mission and Business Results Mission and Business Results Workforce International Affairs and Adm inistrative Comm erce Management Management Worker Safety Training and Labor Rights Employment Management
  • 54. Mission and Business Results Mission and Business Results Workforce International Adm inistrative Management Management Affairs and Commerce Global Trade
  • 55. Mission and Business Results Mission and Business Results Workforce International Administrative Management Affairs and Management Commerce Workplace Policy Travel Development and Management Security Help Desk Services Management Facilities, Fleet and Equipment Management
  • 56. Enterprise Performance Enterprise Performance Information Processes and Mission and Customer Results Technology Activities Business Results
  • 57. Customer Results Customer Results Timeliness & Service Quality Service Coverage Service Accessibility Customer Benefit Responsiveness Delivery Time
  • 58. Customer Results Customer Results Timeliness & Service Quality Service Coverage Service Accessibility Customer Benefit Responsiveness Accuracy of Service or Product Delivered
  • 59. Customer Results Customer Results Timeliness & Service Quality Service Coverage Service Accessibility Custom er Benefi t Responsiveness Service Efficiency New Customers Frequency & & Market Depth Penetration
  • 60. Customer Results Customer Results Timeliness & Service Quality Service Coverage Service Custom er Benefi t Responsiveness Accessibility Integration Automation Access
  • 61. Customer Results Customer Results Timeliness & Service Quality Service Coverage Service Customer Benefit Responsiveness Accessibility Customer Training Customer Satisfaction Customer Customer Impact Retention or Burden Customer Complaints