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Value Reference Model

       Governing
Value Reference Model

           Value Reference
                Model




Planning      Governing      Executing
Governing
                                         Value Reference
                                              Model




                                           Governing




  Strategy       Business     Human        Value Chain       Product     Supply Chain   Customer
 Governing       Governing   Resources      Governing      Development    Governing     Relations
                             Governing                      Governing                   Governing



 Strategy &
Vision Setting



 Enterprise
Architecture
  Services
Strategy & Vision Setting

                      Strategy & Vision Setting


                                 Business Profile                       Consider the
                                                                         Pressures

Define the Business
Mission and Vision                                         Strategies
                                       read
                                                           (Strategic
                                                           Reqm'ts)
                           Develop Business
                              Strategy
                                                              read



                                                    Manage Strategic
                                                       Initiatives
Define the Business Mission and Vision



                   Define the Business Mission and Vision
                                (Long Term)

   Assess the    Survey Market and         Establish Strategic   Perform Internal
     External        Determine                   Vision             Analysis
   Environment   Customer Needs /
                      Wants
Assess the External Environment

                                    Assess the External
                                       Environment

Identify Economic   Identify Political            Analyze and         Identify Ecological
      Trends         and Regulatory                Evaluate               Concerns
                         Issues                   Competition




  Assess new           Analyze                  Identify Social and     Identify Lifestyle
  Technology         Demographics                Cultural Changes            Trends
  Innovations
Analyze and Evaluate Competition

                        Analyze and Evaluate Competition


 Critical success     Dominant              Competitive
      factors                                               Industry driving
                      economic             positioning of       forces
                    characteristics         major rivals



  Sources of           Industry             Competitive       Analyze the
  competitive       attractiveness           strength          Nature of
    threat                                   analysis         Competition
Define the Business Mission and Vision



                   Define the Business Mission and Vision
                                (Long Term)

   Assess the    Survey Market and         Establish Strategic   Perform Internal
     External        Determine                   Vision             Analysis
   Environment   Customer Needs /
                      Wants
Survey Market and Determine
  Customer Needs / Wants
                    Survey Market and Determine
                      Customer Needs / Wants


    Identify             Find out how              Identify the
   Customer                does the               Target Market /
 Responsiveness          Customer Buy               Segment


     Identify              Analyze the              Identify the
 Customer Needs             Nature of                 Channel
                           Customers                  Markups



     Identify              Identify how            Analyze the
 Principal Market         Price-Sensitive         Demography of
    Segments             is the Customer          our Consumers
Define the Business Mission and Vision



                   Define the Business Mission and Vision
                                (Long Term)

   Assess the    Survey Market and         Establish Strategic   Perform Internal
     External        Determine                   Vision             Analysis
   Environment   Customer Needs /
                      Wants
Establish Strategic Vision


               Establish Strategic Vision


    Align Stakeholders              Communicate
  around Strategic Vision         Strategic Vision to
                                    Stakeholders
Define the Business Mission and Vision



                   Define the Business Mission and Vision
                                (Long Term)

   Assess the    Survey Market and         Establish Strategic   Perform Internal
     External        Determine                   Vision             Analysis
   Environment   Customer Needs /
                      Wants
Perform Internal Analysis
                       Perform Internal Analysis



   Perform SWOT        Analyze Organizational      Create Baselines for
      Analysis            Characteristics          Current Processes




 Identify Enterprise    Analyze Systems &           Analyze Financial
Core Competencies          Technology                  Positions
Strategy & Vision Setting

                      Strategy & Vision Setting


                                 Business Profile                       Consider the
                                                                         Pressures

Define the Business
Mission and Vision                                         Strategies
                                       read
                                                           (Strategic
                                                           Reqm'ts)
                           Develop Business
                              Strategy
                                                              read



                                                    Manage Strategic
                                                       Initiatives
Develop Business Strategy
                            Develop Business Strategy



  Develop Mission              Evaluate Strategic            Select long-term
    Statement                       Options                 Business Strategy


                      1                             2                           3

 Coordinete & Align                  Create                   Develop & Set
    Functional &                  Organizational              Organizational
 Process Strategies                  Design                      Goals

                    4                                   5                       6


    Formulate                   Decompose Goals                Formulate
   Business Unit                 into Objectives              Business Unit
    Strategies                                                  Tactics

                        7                           8                           9
Develop Mission Statement


                 Develop Mission Statement


Define Current     Formulate Mission         Communicate Mission
  Business
Develop Business Strategy
                            Develop Business Strategy



  Develop Mission              Evaluate Strategic            Select long-term
    Statement                       Options                 Business Strategy


                      1                             2                           3

 Coordinete & Align                  Create                   Develop & Set
    Functional &                  Organizational              Organizational
 Process Strategies                  Design                      Goals

                    4                                   5                       6


    Formulate                   Decompose Goals                Formulate
   Business Unit                 into Objectives              Business Unit
    Strategies                                                  Tactics

                        7                           8                           9
Evaluate Strategic Options
                        Evaluate Strategic Options
                         (To Realize the Mission)

External &
              Business
 Internal
               Factors
  Forces
 Analysis
                 read
             Identifying
              Strategic                  Cases for
             Alternatives                 Action

                                            read

                                       Arguing For     High Level
                                           and         Directions
                                        Choosing
                                        Strategic         read
                                        Directions
                                                        Obtain
                                                     Commitment
                                                     on Directions
Develop Business Strategy
                            Develop Business Strategy



  Develop Mission              Evaluate Strategic            Select long-term
    Statement                       Options                 Business Strategy


                      1                             2                           3

 Coordinete & Align                  Create                   Develop & Set
    Functional &                  Organizational              Organizational
 Process Strategies                  Design                      Goals

                    4                                   5                       6


    Formulate                   Decompose Goals                Formulate
   Business Unit                 into Objectives              Business Unit
    Strategies                                                  Tactics

                        7                           8                           9
Create Organizational Design



      Design the        Evaluate Bredth &           Develop Role Analysis       Perform Roles
Relationships between       Depth of                & Activity Diagrams for   Mapping & value-add
 Organizational Units    Organizational                Key Processes               Analysis
                            Structure




Develop Role Activity   Assess Organizational        Perform Organization       Migrate to new
Diagrams to Assess      Implication of Feasible      Redisign Workshops          Organization
  hand-off Activity          Alternatives
Strategy & Vision Setting

                      Strategy & Vision Setting


                                 Business Profile                       Consider the
                                                                         Pressures

Define the Business
Mission and Vision                                         Strategies
                                       read
                                                           (Strategic
                                                           Reqm'ts)
                           Develop Business
                              Strategy
                                                              read



                                                    Manage Strategic
                                                       Initiatives
Manage Strategic Initiatives


                                  Manage Strategic Initiatives


Develop Strategic       Evaluate Strategic         Establish high-level   Select Strategic
   Initiatives              Initiatives                Measures              Initiatives


                    1                   2                            3                       4
Strategy & Vision Setting

                      Strategy & Vision Setting


                                 Business Profile                       Consider the
                                                                         Pressures

Define the Business
Mission and Vision                                         Strategies
                                       read
                                                           (Strategic
                                                           Reqm'ts)
                           Develop Business
                              Strategy
                                                              read



                                                    Manage Strategic
                                                       Initiatives
Business Profile
                                           Environmental Influences

                          Government             Economy               Culture
                                                 - interest rates
                           - Regulations         - demand              - Group Actions
                                                 - prices




                                        Enterprise Effectiveness Mgt
                                                                                                       Shareholders
                                                                                         Investments

 Banks                      Company                            Company                    Earnings
               Capital
                            Resources                          Products


                                                                                           Needs        Customers
 Labor
Agencies       Talent                                                                                  Segment A
                                                                                           Orders

            - Materials
            - Equipment                                                                                Segment B
Suppliers                                                                                 Services
            - Software
                                                                                          Invoices
                                                                                                       Segment C
                                                                                         Payments
Research
  Labs       Technology                                                                   Returns      Segment D

                                                                                          Refunds



                                                 Competition
                          Competition                          Competition
                          Resources                            Products
Strategy & Vision Setting

                      Strategy & Vision Setting


                                 Business Profile                       Consider the
                                                                         Pressures

Define the Business
Mission and Vision                                         Strategies
                                       read
                                                           (Strategic
                                                           Reqm'ts)
                           Develop Business
                              Strategy
                                                              read



                                                    Manage Strategic
                                                       Initiatives
Pressures
                  Economy                     Politics               Legislation




Market Dynamics                          External Pressures                    Competition




                            Technology                   Standards
Enterprise Architecture Services
                                              Value Reference
                                                   Model




                                                Governing




  Strategy          Business       Human        Value Chain       Product     Supply Chain   Customer
 Governing          Governing     Resources      Governing      Development    Governing     Relations
                                  Governing                      Governing                   Governing



 Strategy &
Vision Setting



 Enterprise
Architecture
  Services       See the presentation on this subject.
Governing


                                    Value Reference
                                         Model




                                       Governing




 Strategy   Business     Human        Value Chain       Product     Supply Chain   Customer
Governing   Governing   Resources      Governing      Development    Governing     Relations
                        Governing                      Governing                   Governing
Business Governing


                                                   Business
                                                   Governing




Alliances Policy     Operational     Knowledge    Performance      Problem Solving   Quality Policy   Stakeholders &
     Setting       Plans Reviewing   Guidelines   Policy Setting   Methods Setting     Setting           External
                                      Setting                                                         Relations Policy
                                                                                                          Setting
Review Operational Plans
               Agenda

Prepare
Agenda                                                   Plan



           Present
           Agenda

                                                                             Management
                          Analyze                                            Review Report
                        Documentatio
                             n

                                          Analyze
                                       Critical Issues


                                                            Validate Final   Generate
                                                               Version        Report
Business Governing


                                                   Business
                                                   Governing




Alliances Policy     Operational     Knowledge    Performance      Problem Solving   Quality Policy   Stakeholders &
     Setting       Plans Reviewing   Guidelines   Policy Setting   Methods Setting     Setting           External
                                      Setting                                                         Relations Policy
                                                                                                          Setting
Balanced Scorecards
             BSC Planner              BSC Designer            BSC Builder              BSC Deployer

Mission            Select Strategic          Determine BSC          Identify Cause &         Communicate to
                       Themes                 Architecture                Effect              Organization
                                                                      Relationships

                                             BSC Diagrams
                     BSC Themes

                                                                                              Implement the
                                               Identify             Review BSC with             Balanced
 Vision                 Select               Measures and            Stakeholders               Scorecard
                     Perspectives              Metrics


                                              Performance                                     Manage using
                   BSC Perspectives            Indicators
                                                                                                the BSC
                                                                         Pilot the
Objectives             Select               Set Targets and             Balanced
                   Objectives to be         Identify Owners             Scorecard
                      Balanced
                                                                                               Maintain and
                                                                                               Revise BSC

                     BSC Objectives
Implement the Balanced Scorecard

                            Success Indicators      Use Success
                                                    Indicators to
                                                   Confirm Strategy




BSC Setting   Performance        Progress            Use Progress
               Indicators       Indicators        Indicators to Verify
                                                     Objectves are
                                                       Achieved




                            Analysis Indicators      Use Analysis
                                                  Indicators to Verify
                                                      Targets are
                                                       Achieved
Balanced Scorecards
             BSC Planner              BSC Designer            BSC Builder              BSC Deployer

Mission            Select Strategic          Determine BSC          Identify Cause &         Communicate to
                       Themes                 Architecture                Effect              Organization
                                                                      Relationships

                                             BSC Diagrams
                     BSC Themes

                                                                                              Implement the
                                               Identify             Review BSC with             Balanced
 Vision                 Select               Measures and            Stakeholders               Scorecard
                     Perspectives              Metrics


                                              Performance                                     Manage using
                   BSC Perspectives            Indicators
                                                                                                the BSC
                                                                         Pilot the
Objectives             Select               Set Targets and             Balanced
                   Objectives to be         Identify Owners             Scorecard
                      Balanced
                                                                                               Maintain and
                                                                                               Revise BSC

                     BSC Objectives
Maintain and Revise BSC
Ongoing Results          Scorecard Administration     Annual Scorecard
Reviewing                Service                      Reviewing
     Routine Review of           Collecti Regular
      Actual Results                  Data


                                   Emphasize
                                   timeliness
       Analyze Root
         Causes                                             Support Strategic
                                                               Objectives
                                    Publicate
                                Scorecard Results
     Review Behaviors

                                Assess Accuracy
                                  of Measures               Review Business
                                                            Results Achieved
     Define Corrective
          Actions
                                    Distribute
                                Scorecard Results

      Report Lessons
         Learned                 Establish Single
                                 Point of Contact


     Review supporting           Assist with drill
     activity measures              down into
      by department             supporting activity
                                   measures
Governing


                                    Value Reference
                                         Model




                                       Governing




 Strategy   Business     Human        Value Chain       Product     Supply Chain   Customer
Governing   Governing   Resources      Governing      Development    Governing     Relations
                        Governing                      Governing                   Governing
Value Chain Governing
                       Value Chain
                        Governing




    Value Chain        Value Chain         Information
     Strategy &       Performance         Policy Setting
   Vision Setting     Policy Setting



  Financial Policy     Asset Policy      Social & Ethical
      Setting            Setting          Policy Setting




  Network Policy       Compliance        Life Cycle Policy
     Setting             Policy &             Setting
                     Guidlines Setting



                         Change
                        Guidelines
                         Setting
Governing


                                    Value Reference
                                         Model




                                       Governing




 Strategy   Business     Human        Value Chain       Product     Supply Chain   Customer
Governing   Governing   Resources      Governing      Development    Governing     Relations
                        Governing                      Governing                   Governing
Product Development Governing
                            Product
                          Development
                           Governing



          Product           Product           Product
       Development        Development      Development
      Rules Governing       Process         Information
                           Governing         Governing


         Product            Product          Product
       Development        Development      Development
         Finance        Assets Governing    Personnel
        Governing                           Governing


         Product            Product          Product
       Development        Development      Development
         Network            Change         Compliance
        Governing          Governing        Governing


                            Product
                          Development
                           Life Cycle
                           Governing
Governing


                                    Value Reference
                                         Model




                                       Governing




 Strategy   Business     Human        Value Chain       Product     Supply Chain   Customer
Governing   Governing   Resources      Governing      Development    Governing     Relations
                        Governing                      Governing                   Governing
Supply Chain Governing
                      Supply Chain
                       Governing




   Supply Chain       Supply Chain     Supply Chain
  Rules Governing       Process         Information
                       Governing         Governing



   Supply Chain       Supply Chain     Supply Chain
     Finance        Assets Governing    Personnel
    Governing                           Governing



   Supply Chain       Supply Chain     Supply Chain
     Network            Change          Compliance
    Governing          Governing         Governing



                      Supply Chain
                       Life Cycle
                       Governing
Governing


                                    Value Reference
                                         Model




                                       Governing




 Strategy   Business     Human        Value Chain       Product     Supply Chain   Customer
Governing   Governing   Resources      Governing      Development    Governing     Relations
                        Governing                      Governing                   Governing
Customer Relations Governing
                           Customer
                           Relations
                           Governing



         Customer          Customer         Customer
      Relations Rules      Relations        Relations
        Governing           Process        Information
                           Governing        Governing


        Customer           Customer        Customer
        Relations       Relations Assets   Relations
         Finance           Governing       Personnel
        Governing                          Governing


        Customer           Customer         Customer
        Relations          Relations        Relations
         Network            Change         Compliance
        Governing          Governing        Governing


                           Customer
                         Relations Life
                        Cycle Governing

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Value Reference Model - Governing

  • 2. Value Reference Model Value Reference Model Planning Governing Executing
  • 3. Governing Value Reference Model Governing Strategy Business Human Value Chain Product Supply Chain Customer Governing Governing Resources Governing Development Governing Relations Governing Governing Governing Strategy & Vision Setting Enterprise Architecture Services
  • 4. Strategy & Vision Setting Strategy & Vision Setting Business Profile Consider the Pressures Define the Business Mission and Vision Strategies read (Strategic Reqm'ts) Develop Business Strategy read Manage Strategic Initiatives
  • 5. Define the Business Mission and Vision Define the Business Mission and Vision (Long Term) Assess the Survey Market and Establish Strategic Perform Internal External Determine Vision Analysis Environment Customer Needs / Wants
  • 6. Assess the External Environment Assess the External Environment Identify Economic Identify Political Analyze and Identify Ecological Trends and Regulatory Evaluate Concerns Issues Competition Assess new Analyze Identify Social and Identify Lifestyle Technology Demographics Cultural Changes Trends Innovations
  • 7. Analyze and Evaluate Competition Analyze and Evaluate Competition Critical success Dominant Competitive factors Industry driving economic positioning of forces characteristics major rivals Sources of Industry Competitive Analyze the competitive attractiveness strength Nature of threat analysis Competition
  • 8. Define the Business Mission and Vision Define the Business Mission and Vision (Long Term) Assess the Survey Market and Establish Strategic Perform Internal External Determine Vision Analysis Environment Customer Needs / Wants
  • 9. Survey Market and Determine Customer Needs / Wants Survey Market and Determine Customer Needs / Wants Identify Find out how Identify the Customer does the Target Market / Responsiveness Customer Buy Segment Identify Analyze the Identify the Customer Needs Nature of Channel Customers Markups Identify Identify how Analyze the Principal Market Price-Sensitive Demography of Segments is the Customer our Consumers
  • 10. Define the Business Mission and Vision Define the Business Mission and Vision (Long Term) Assess the Survey Market and Establish Strategic Perform Internal External Determine Vision Analysis Environment Customer Needs / Wants
  • 11. Establish Strategic Vision Establish Strategic Vision Align Stakeholders Communicate around Strategic Vision Strategic Vision to Stakeholders
  • 12. Define the Business Mission and Vision Define the Business Mission and Vision (Long Term) Assess the Survey Market and Establish Strategic Perform Internal External Determine Vision Analysis Environment Customer Needs / Wants
  • 13. Perform Internal Analysis Perform Internal Analysis Perform SWOT Analyze Organizational Create Baselines for Analysis Characteristics Current Processes Identify Enterprise Analyze Systems & Analyze Financial Core Competencies Technology Positions
  • 14. Strategy & Vision Setting Strategy & Vision Setting Business Profile Consider the Pressures Define the Business Mission and Vision Strategies read (Strategic Reqm'ts) Develop Business Strategy read Manage Strategic Initiatives
  • 15. Develop Business Strategy Develop Business Strategy Develop Mission Evaluate Strategic Select long-term Statement Options Business Strategy 1 2 3 Coordinete & Align Create Develop & Set Functional & Organizational Organizational Process Strategies Design Goals 4 5 6 Formulate Decompose Goals Formulate Business Unit into Objectives Business Unit Strategies Tactics 7 8 9
  • 16. Develop Mission Statement Develop Mission Statement Define Current Formulate Mission Communicate Mission Business
  • 17. Develop Business Strategy Develop Business Strategy Develop Mission Evaluate Strategic Select long-term Statement Options Business Strategy 1 2 3 Coordinete & Align Create Develop & Set Functional & Organizational Organizational Process Strategies Design Goals 4 5 6 Formulate Decompose Goals Formulate Business Unit into Objectives Business Unit Strategies Tactics 7 8 9
  • 18. Evaluate Strategic Options Evaluate Strategic Options (To Realize the Mission) External & Business Internal Factors Forces Analysis read Identifying Strategic Cases for Alternatives Action read Arguing For High Level and Directions Choosing Strategic read Directions Obtain Commitment on Directions
  • 19. Develop Business Strategy Develop Business Strategy Develop Mission Evaluate Strategic Select long-term Statement Options Business Strategy 1 2 3 Coordinete & Align Create Develop & Set Functional & Organizational Organizational Process Strategies Design Goals 4 5 6 Formulate Decompose Goals Formulate Business Unit into Objectives Business Unit Strategies Tactics 7 8 9
  • 20. Create Organizational Design Design the Evaluate Bredth & Develop Role Analysis Perform Roles Relationships between Depth of & Activity Diagrams for Mapping & value-add Organizational Units Organizational Key Processes Analysis Structure Develop Role Activity Assess Organizational Perform Organization Migrate to new Diagrams to Assess Implication of Feasible Redisign Workshops Organization hand-off Activity Alternatives
  • 21. Strategy & Vision Setting Strategy & Vision Setting Business Profile Consider the Pressures Define the Business Mission and Vision Strategies read (Strategic Reqm'ts) Develop Business Strategy read Manage Strategic Initiatives
  • 22. Manage Strategic Initiatives Manage Strategic Initiatives Develop Strategic Evaluate Strategic Establish high-level Select Strategic Initiatives Initiatives Measures Initiatives 1 2 3 4
  • 23. Strategy & Vision Setting Strategy & Vision Setting Business Profile Consider the Pressures Define the Business Mission and Vision Strategies read (Strategic Reqm'ts) Develop Business Strategy read Manage Strategic Initiatives
  • 24. Business Profile Environmental Influences Government Economy Culture - interest rates - Regulations - demand - Group Actions - prices Enterprise Effectiveness Mgt Shareholders Investments Banks Company Company Earnings Capital Resources Products Needs Customers Labor Agencies Talent Segment A Orders - Materials - Equipment Segment B Suppliers Services - Software Invoices Segment C Payments Research Labs Technology Returns Segment D Refunds Competition Competition Competition Resources Products
  • 25. Strategy & Vision Setting Strategy & Vision Setting Business Profile Consider the Pressures Define the Business Mission and Vision Strategies read (Strategic Reqm'ts) Develop Business Strategy read Manage Strategic Initiatives
  • 26. Pressures Economy Politics Legislation Market Dynamics External Pressures Competition Technology Standards
  • 27. Enterprise Architecture Services Value Reference Model Governing Strategy Business Human Value Chain Product Supply Chain Customer Governing Governing Resources Governing Development Governing Relations Governing Governing Governing Strategy & Vision Setting Enterprise Architecture Services See the presentation on this subject.
  • 28. Governing Value Reference Model Governing Strategy Business Human Value Chain Product Supply Chain Customer Governing Governing Resources Governing Development Governing Relations Governing Governing Governing
  • 29. Business Governing Business Governing Alliances Policy Operational Knowledge Performance Problem Solving Quality Policy Stakeholders & Setting Plans Reviewing Guidelines Policy Setting Methods Setting Setting External Setting Relations Policy Setting
  • 30. Review Operational Plans Agenda Prepare Agenda Plan Present Agenda Management Analyze Review Report Documentatio n Analyze Critical Issues Validate Final Generate Version Report
  • 31. Business Governing Business Governing Alliances Policy Operational Knowledge Performance Problem Solving Quality Policy Stakeholders & Setting Plans Reviewing Guidelines Policy Setting Methods Setting Setting External Setting Relations Policy Setting
  • 32. Balanced Scorecards BSC Planner BSC Designer BSC Builder BSC Deployer Mission Select Strategic Determine BSC Identify Cause & Communicate to Themes Architecture Effect Organization Relationships BSC Diagrams BSC Themes Implement the Identify Review BSC with Balanced Vision Select Measures and Stakeholders Scorecard Perspectives Metrics Performance Manage using BSC Perspectives Indicators the BSC Pilot the Objectives Select Set Targets and Balanced Objectives to be Identify Owners Scorecard Balanced Maintain and Revise BSC BSC Objectives
  • 33. Implement the Balanced Scorecard Success Indicators Use Success Indicators to Confirm Strategy BSC Setting Performance Progress Use Progress Indicators Indicators Indicators to Verify Objectves are Achieved Analysis Indicators Use Analysis Indicators to Verify Targets are Achieved
  • 34. Balanced Scorecards BSC Planner BSC Designer BSC Builder BSC Deployer Mission Select Strategic Determine BSC Identify Cause & Communicate to Themes Architecture Effect Organization Relationships BSC Diagrams BSC Themes Implement the Identify Review BSC with Balanced Vision Select Measures and Stakeholders Scorecard Perspectives Metrics Performance Manage using BSC Perspectives Indicators the BSC Pilot the Objectives Select Set Targets and Balanced Objectives to be Identify Owners Scorecard Balanced Maintain and Revise BSC BSC Objectives
  • 35. Maintain and Revise BSC Ongoing Results Scorecard Administration Annual Scorecard Reviewing Service Reviewing Routine Review of Collecti Regular Actual Results Data Emphasize timeliness Analyze Root Causes Support Strategic Objectives Publicate Scorecard Results Review Behaviors Assess Accuracy of Measures Review Business Results Achieved Define Corrective Actions Distribute Scorecard Results Report Lessons Learned Establish Single Point of Contact Review supporting Assist with drill activity measures down into by department supporting activity measures
  • 36. Governing Value Reference Model Governing Strategy Business Human Value Chain Product Supply Chain Customer Governing Governing Resources Governing Development Governing Relations Governing Governing Governing
  • 37. Value Chain Governing Value Chain Governing Value Chain Value Chain Information Strategy & Performance Policy Setting Vision Setting Policy Setting Financial Policy Asset Policy Social & Ethical Setting Setting Policy Setting Network Policy Compliance Life Cycle Policy Setting Policy & Setting Guidlines Setting Change Guidelines Setting
  • 38. Governing Value Reference Model Governing Strategy Business Human Value Chain Product Supply Chain Customer Governing Governing Resources Governing Development Governing Relations Governing Governing Governing
  • 39. Product Development Governing Product Development Governing Product Product Product Development Development Development Rules Governing Process Information Governing Governing Product Product Product Development Development Development Finance Assets Governing Personnel Governing Governing Product Product Product Development Development Development Network Change Compliance Governing Governing Governing Product Development Life Cycle Governing
  • 40. Governing Value Reference Model Governing Strategy Business Human Value Chain Product Supply Chain Customer Governing Governing Resources Governing Development Governing Relations Governing Governing Governing
  • 41. Supply Chain Governing Supply Chain Governing Supply Chain Supply Chain Supply Chain Rules Governing Process Information Governing Governing Supply Chain Supply Chain Supply Chain Finance Assets Governing Personnel Governing Governing Supply Chain Supply Chain Supply Chain Network Change Compliance Governing Governing Governing Supply Chain Life Cycle Governing
  • 42. Governing Value Reference Model Governing Strategy Business Human Value Chain Product Supply Chain Customer Governing Governing Resources Governing Development Governing Relations Governing Governing Governing
  • 43. Customer Relations Governing Customer Relations Governing Customer Customer Customer Relations Rules Relations Relations Governing Process Information Governing Governing Customer Customer Customer Relations Relations Assets Relations Finance Governing Personnel Governing Governing Customer Customer Customer Relations Relations Relations Network Change Compliance Governing Governing Governing Customer Relations Life Cycle Governing