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United Parcel Service
UPS is the world's largest package delivery company with over 400,000 employees worldwide. It delivers over 15 million packages per day and has a global brand and strong distribution network. UPS developed a strategic planning process to guide it through challenges and leverage its core competencies. This included drafting a new mission as an enabler of global commerce, creating a centennial plan and strategy roadmap. UPS' strategies focus on investing in its core business, building integration competencies, using technology for new services, and anticipating customer needs.
