The document summarizes the evolution of the small package express delivery industry from the 1970s to 2010. It describes how FedEx pioneered the industry through its hub and spoke system. UPS entered the market in 1982 and triggered a price war. Industry consolidation occurred in the 1980s as weaker companies were acquired. The 1990s saw growth of services like second day delivery and premium delivery. Globalization and information systems also expanded the industry internationally and increased tracking abilities. The ground networks grew in the 2000s though DHL exited the US market in 2008. FedEx and UPS remained the dominant players globally.