Why are we going over this? Answer at the beginning. Why they want to know this? Have you ever felt like you where in a losing conversation? Like you could not get out of the box you talked yourself into? Like you could not talk logically about a topic or explain your point of view to someone? Have you ever been verbally attacked and weren’t sure how to respond?
Developing confident learners is often stated as a goal for schools and educators, yet students continually enter our classrooms with low confidence and on a “losing streak” in school. This session will help participants to learn more about shifting to a strength-based approach in our classrooms and to look at the power of assessment in developing student confidence. Participants will have the opportunity to:
- discuss ideas and strategies to increase engagement through creating space for student strengths and interests in the classroom
- reflect upon aspects of assessment practice and how these can build or tear down confidence
- discuss ways to tap into the strengths of students beyond our classroom walls
This session is designed for educators who want to reflect on their current practice so that they can create change that benefits students within their classes; participants will walk away with reflections as well as strategies and ideas that can be immediately implemented in their classrooms.
These are the slides from a workshop I am running, it definitely doesn't quite translate to self paced online, but you get an idea of some of the stuff. Please provide comments if you have any feedback!
Boost your self esteem in just 15 minutes with these powerful messages that cut straight to the root of why we have low self worth. You deserve to feel good about who you are, and empowered to build your best life!
Resilience speaks to one’s ability to bounce back from difficulties and catastrophes experienced in life. Resilience is essential to navigating life because adversity and challenges are inevitable. While there are a variety of things related to resilience, the following is a list of resilience power words. Each of these words is linked to the development of resilience, which ultimately equates to the ability to handle adversity with grace.
Developing confident learners is often stated as a goal for schools and educators, yet students continually enter our classrooms with low confidence and on a “losing streak” in school. This session will help participants to learn more about shifting to a strength-based approach in our classrooms and to look at the power of assessment in developing student confidence. Participants will have the opportunity to:
- discuss ideas and strategies to increase engagement through creating space for student strengths and interests in the classroom
- reflect upon aspects of assessment practice and how these can build or tear down confidence
- discuss ways to tap into the strengths of students beyond our classroom walls
This session is designed for educators who want to reflect on their current practice so that they can create change that benefits students within their classes; participants will walk away with reflections as well as strategies and ideas that can be immediately implemented in their classrooms.
These are the slides from a workshop I am running, it definitely doesn't quite translate to self paced online, but you get an idea of some of the stuff. Please provide comments if you have any feedback!
Boost your self esteem in just 15 minutes with these powerful messages that cut straight to the root of why we have low self worth. You deserve to feel good about who you are, and empowered to build your best life!
Resilience speaks to one’s ability to bounce back from difficulties and catastrophes experienced in life. Resilience is essential to navigating life because adversity and challenges are inevitable. While there are a variety of things related to resilience, the following is a list of resilience power words. Each of these words is linked to the development of resilience, which ultimately equates to the ability to handle adversity with grace.
The PPT is used for Motivational and Personal effectiveness training.
It is an adaptation from the book 7 Habits of Highly effective people ... Author : Stephen covey.
Proactive thinking is long term planning striving for desired results without blaming the situations having positive attitude and being courageous in taking risks
Here are 9 out of 24 tips on how to overcome fear of failure. For 13 more tips of this type, click the link: http://vkool.com/how-to-overcome-fear-of-failure/.
1. Identify Causes
Identifying where the fear of failure starts is the first step to get over it. You should sit down, breathe deeply, and try to figure out why the fear of failure appeared. The reasons may be negative thoughts, pessimism, or wrong predictions.
2. Research Alternatives
You should think of as many potential consequences as possible. Doing it this way helps you aware of all difficulties you may have, and be able to determine what should be done for success.
You should prepare at least one alternative solution to use when the initial plan does not work.
3. Treat Failure As A Lesson
One of the most efficient tips on how to overcome fear of failure is to consider it a good lesson or experience. If you fail this time, you will still get something called experience. With this experience, you will get success easier next time.
4. Make A Concrete Plan
Making a concrete plan is another tip on how to overcome fear of failure. What you need to do is to prepare carefully for every single step in the plan. The more detailed your plan is, the easier the success comes.
5. Take Action
The best way to eliminate fear of failure is to take action. Practice makes perfect. Taking action is a chance to experience the facts and gain knowledge. If you dare not do anything, you will never know how to do them right. Everything is difficult when you do it the first time. After that, it will be easier.
6. Balance Your Life
No matter how important the success is, you should still balance your life with other activities rather than focusing on the success only. You should spend time doing your hobbies to refresh your body and mind so as to come closer to success.
7. Believe In Yourself
You should believe that if you try, you will be able to overcome difficulties. Do not give up easily. If you try hard, you will have chances to succeed no matter how hard the case is. If you give up, you will no longer have any chance to be successful.
8. Learn From Others
Learning from others’ stories or successes is also a tip on how to overcome fear of failure. Successful stories will encourage you to move forward. You can also learn from those people the way to carry out their plans for success.
9. Free Your Mind
This is the most important technique on how to overcome fear of failure at work and in life. The fear is from your mind. If your mind is full of negative or pessimistic thoughts, it will create fears. Therefore, you should learn to clean, and refresh your mind by doing yoga or meditation every day. The quieter the mind is, the better it can hear and see, and the easier you can get success.
Training Slide Deck
Tips on Difficult Conversations
-What to think about when preparing for difficult conversations
-Things to remember during difficult conversations
- Top 6 mistakes that can turn difficult conversations into disasters.
This ppt is about communication style i.e Assertive, Aggressive, Passive and Submissive. The communication style self assessment link is shared in this ppt.
The PPT is used for Motivational and Personal effectiveness training.
It is an adaptation from the book 7 Habits of Highly effective people ... Author : Stephen covey.
Proactive thinking is long term planning striving for desired results without blaming the situations having positive attitude and being courageous in taking risks
Here are 9 out of 24 tips on how to overcome fear of failure. For 13 more tips of this type, click the link: http://vkool.com/how-to-overcome-fear-of-failure/.
1. Identify Causes
Identifying where the fear of failure starts is the first step to get over it. You should sit down, breathe deeply, and try to figure out why the fear of failure appeared. The reasons may be negative thoughts, pessimism, or wrong predictions.
2. Research Alternatives
You should think of as many potential consequences as possible. Doing it this way helps you aware of all difficulties you may have, and be able to determine what should be done for success.
You should prepare at least one alternative solution to use when the initial plan does not work.
3. Treat Failure As A Lesson
One of the most efficient tips on how to overcome fear of failure is to consider it a good lesson or experience. If you fail this time, you will still get something called experience. With this experience, you will get success easier next time.
4. Make A Concrete Plan
Making a concrete plan is another tip on how to overcome fear of failure. What you need to do is to prepare carefully for every single step in the plan. The more detailed your plan is, the easier the success comes.
5. Take Action
The best way to eliminate fear of failure is to take action. Practice makes perfect. Taking action is a chance to experience the facts and gain knowledge. If you dare not do anything, you will never know how to do them right. Everything is difficult when you do it the first time. After that, it will be easier.
6. Balance Your Life
No matter how important the success is, you should still balance your life with other activities rather than focusing on the success only. You should spend time doing your hobbies to refresh your body and mind so as to come closer to success.
7. Believe In Yourself
You should believe that if you try, you will be able to overcome difficulties. Do not give up easily. If you try hard, you will have chances to succeed no matter how hard the case is. If you give up, you will no longer have any chance to be successful.
8. Learn From Others
Learning from others’ stories or successes is also a tip on how to overcome fear of failure. Successful stories will encourage you to move forward. You can also learn from those people the way to carry out their plans for success.
9. Free Your Mind
This is the most important technique on how to overcome fear of failure at work and in life. The fear is from your mind. If your mind is full of negative or pessimistic thoughts, it will create fears. Therefore, you should learn to clean, and refresh your mind by doing yoga or meditation every day. The quieter the mind is, the better it can hear and see, and the easier you can get success.
Training Slide Deck
Tips on Difficult Conversations
-What to think about when preparing for difficult conversations
-Things to remember during difficult conversations
- Top 6 mistakes that can turn difficult conversations into disasters.
This ppt is about communication style i.e Assertive, Aggressive, Passive and Submissive. The communication style self assessment link is shared in this ppt.
Strategic Self Defense. A thinking approach to self defense.
Strategic Self Defense is just one chapter in the new book on Amazon called Self Defense Smarts. Check it out,
https://www.amazon.com/dp/B01IRB3X34
https://www.awcct.com There are Six Principle you must do is you are to survival and win in a violent confrontation. These are the corner stone of your safety.
It’s an online world. Most adults, and even teens, need to have online accounts for banking, shopping, communications, entertainment and social networks. Even many children have online lives. With all this online activity, how we keep ourselves and our families safe? How can we protect our private information? In this session we will discuss the advantages and dangers of our online lives. We will review practical tips for avoiding common mistakes. We will look at passwords, website safety, email and phishing, social networks and mobile devices. You can decrease the risks in our online world!
Self Defense Tactics Don't Always Have to Involve Violencecombattraining
Let’s face it, most of us believe that effective self defense tactics involve learning an array of martial arts moves that will destroy any attackers that come near us. The fact that such maneuvers take a lifetime to master and years to even become proficient in is lost on us. Dreams of defeating scores of enemies in one single battle like our action heroes on the silver screen takes the place of reality and can cause people to get badly hurt.
Karate-importance, origin & development, forms. Different practices, principle of self-defense, karate founder, kungfu, taekwondo, krav maga and important practitioners.
Quick & Effective Self Defence For Women
Had a small 30minute seminar on self-defense with all the Ladies at my office 9X Media to Celebrate Women's Day
This is a general overview of intercultural communication that helps to unveil the different aspects, background and skills to communicate effectively with different cultures
Assertiveness & Confidence Building with Young PeopleVanessa Rogers
This is a presentation that I put together for training peer mentors and peer educators to develop their confidence in public speaking and consultation. If you need more information please contact me @VRyouthwork www.vanessarogers.co.uk
Assertiveness & Confidence Building with Young PeopleVanessa Rogers
This is a presentation I use in a workshop to build confidence with young people volunteering as Peer Mentors and Peer Educators. If you want more information about the workshop or to ask a question about how to use the presentation please contact me @VRyouthwork www.vanessarogers.co.uk
Material for PGPSE participants of AFTERSCHOOOL CENTRE FOR SOCIAL ENTREPRENEURSHIP. PGPSE is an entrepreneurship oriented programme, open for all, free for all.
Davidson Alumni Webinar - Tough ConversationsMark S. Young
The PPT slide-deck from our Dec 1, 2015 alumni webinar facilitated by Lory Fischler, an expert on navigating critical conversations in the workplace and in our lives.
Getting along with people is very important for the success of any organized activity, this is particularly so because most work is accomplished by working together. Interpersonal Relations are very important in securing success and happiness, not just at the work place, but everywhere else, including our own sweet home. Ability to get along well, with people and circumstances is very important.
Being proactive means you have taken careful, thoughtful steps to choose the appropriate path; you're not just reacting impulsively to your environment.
Cybersecurity is important for local government. Understand the reasons why cybersecurity is so important for local governments. Includes statistics on cyber crime.
Ransomware is a threat that is growing exponentially is your organization ready? Learn what we know about the perpetrators, what they typical attack vectors are, who the typical victims are. What step you can take to protect and mitigate the risk along with the cost considerations. We will also cover some alarming statistics and predictions for the future.
This infographic depicts the relationship of Student Learning Outcomes/Objectives SLOs with the measurable objectives and course content for Las Positas College CNT 54 Administering Windows Client. This course aligns with Microsoft exam 70-698 Installing and Configuring Windows 10.
This session will provide information on some common fraud schemes relevant to most entities and provide examples of controls you can implement in your organization to decrease the risk of fraud. We will also provide an overview of the Internal Control Guidelines issued by the State Controller's Office.
Presenters David Alvey, CPA Audit Partner and Katherine Yuen, CPA, Audit Partner
2016 Maze Live Changes in Grant Management and How to Prepare for the Single ...Donald E. Hester
Are you ready for the new Single Audit rules and requirements? In this session, we will go over the new Uniform Guidance to Federal Awards with a high level background and overview on the latest updates on the new single audit requirements. We will discuss how the Uniform Guidance will affect the planning considerations for year-end single audits. We will also discuss how you can successfully prepare for the single audit and comply with the new Uniform Guidance for Federal Awards.
Presenters Nikki Apura, Audit Supervisor and Mark Wong, CPA, Audit Partner
2016 Maze Live Cyber-security for Local GovernmentsDonald E. Hester
Is your organization doing enough to reduce the risk of cyber threats? Cyber-security is more than compliance with credit card processing. What risks does your organization have? Cyber-security is a prime concern today and in this session we will cover what local governments can do to reduce risk. Presenter Donald E. Hester, CISA, CISSP, Director
How did your implementation go last year? In this session, we will cover issues that we or our clients encountered during the implementation of GASB 68 and 71. We will also cover anticipated challenges, new information from actuaries, as well as sample journal entries in this first year after implementation. Presenter Amy Myer, CPA, Audit Partner
Implementing GASB 72: Fair Value Measurement and ApplicationDonald E. Hester
In this session, we identify the impacts of GASB 72 for financial statement presentation purposes and be exposed to updated footnote tables and other pertinent footnote disclosures. Other topics include: valuation techniques, reporting requirements and definitions related to the Statement. Presenters Cody Smith, CPA, Audit Supervisor and Amy Myer, CPA, Audit Partner
Are you wondering what is down the pike for GASB implementation? In this session we will cover the new GASB pronouncements for the upcoming years, including those addressing tax abatement disclosures and retiree healthcare benefits. Presenter David Alvey, CPA Audit Partner
Annual Maze Live Event 2016 – GASB Updates & Best Practices Donald E. Hester
Hosted by the City of San Leandro
Topics covered:
GASB Update
Implementing GASB 72: Fair Value Measurement and Application
GASB 68 and 71 Planning for the Second Year
Cyber-security for Local Governments
Changes in Grant Management and How to Prepare for the Single Audit
Fraud Environment
Payment Card Cashiering for Local Governments 2016Donald E. Hester
Slides cover PCI compliance training for cashiers covering topics from Payment Card Industry Data Security Standard (PCI DSS), supplemental guidance provided by Payment Card Industry Security Standards Council (PCI SSC), Visa's Card Acceptance Guidelines for Visa Merchants, and MasterCard’s Security Rules and Procedures Merchant Edition 2011.
Want to move your career forward? Looking to build your leadership skills while helping others learn, grow, and improve their skills? Seeking someone who can guide you in achieving these goals?
You can accomplish this through a mentoring partnership. Learn more about the PMISSC Mentoring Program, where you’ll discover the incredible benefits of becoming a mentor or mentee. This program is designed to foster professional growth, enhance skills, and build a strong network within the project management community. Whether you're looking to share your expertise or seeking guidance to advance your career, the PMI Mentoring Program offers valuable opportunities for personal and professional development.
Watch this to learn:
* Overview of the PMISSC Mentoring Program: Mission, vision, and objectives.
* Benefits for Volunteer Mentors: Professional development, networking, personal satisfaction, and recognition.
* Advantages for Mentees: Career advancement, skill development, networking, and confidence building.
* Program Structure and Expectations: Mentor-mentee matching process, program phases, and time commitment.
* Success Stories and Testimonials: Inspiring examples from past participants.
* How to Get Involved: Steps to participate and resources available for support throughout the program.
Learn how you can make a difference in the project management community and take the next step in your professional journey.
About Hector Del Castillo
Hector is VP of Professional Development at the PMI Silver Spring Chapter, and CEO of Bold PM. He's a mid-market growth product executive and changemaker. He works with mid-market product-driven software executives to solve their biggest growth problems. He scales product growth, optimizes ops and builds loyal customers. He has reduced customer churn 33%, and boosted sales 47% for clients. He makes a significant impact by building and launching world-changing AI-powered products. If you're looking for an engaging and inspiring speaker to spark creativity and innovation within your organization, set up an appointment to discuss your specific needs and identify a suitable topic to inspire your audience at your next corporate conference, symposium, executive summit, or planning retreat.
About PMI Silver Spring Chapter
We are a branch of the Project Management Institute. We offer a platform for project management professionals in Silver Spring, MD, and the DC/Baltimore metro area. Monthly meetings facilitate networking, knowledge sharing, and professional development. For event details, visit pmissc.org.
The Gentle Art of Verbal Self Defense Working with Difficult People And Improving Communication Skills
1. The Gentle Art of
Verbal Self Defense
Working with Difficult People
And
Improving Communication Skills
2. Communication Skills
Skill learned in this class are the same skills
and techniques used in different areas with
different goals
3. “The most important single
ingredient in the formula of
SUCCESS is the knack of getting
along with people.”
‘ Theodore Roosevelt
4. Scope
Book: The Gentle Art of Verbal Self-
defense
The audio book located on
O:libraryaudio books
We are only going to cover a few topics
there are more in the book and from
other resources
5. Format of Presentation
Present some concepts / ideas
“Brainstorm” some real-life work
experiences from the audience
Open discussion / questions
6. People who can be difficult to
communicate with
Clients
Finance Directors
Accounting Staff
Council/Board
Members
Co-workers
Superiors
Subordinates
Peers / teammates
7. Why are People Difficult?
People feel:
Rushed – don’t have enough time
Insecure
Angry
Nervous
Ill
STRESSED!!!!!
8. A Difficult Person Can Be….
Hostile-Aggressive
Know-It All
Yes-Person
Whiner
Never-Say-A-Word
Indecisive Staller
9. Hostile-Aggressive - type
Signs:
Bullies their way toward the results they
want.
Belittles you in front of anyone.
Tries to convince you that you are doing a
poor job when you are doing great.
10. Hostile-Aggressive
Dealing with this type:
Try to get them to sit down.
Don’t back down. Let them vent. Don’t
take it personally. Step away from the
emotion.
Identify their issue.
Explain benefits of your point of view.
Express your side in factual terms.
Allow aggressor to “save face.”
11. The Know-It-All - type
Signs:
Controls people and events by dominating
conversations with lengthy, imperious
arguments.
Tries to find flaws in everything.
12. The Know-It-All
Dealing with this type:
Know your facts. Be prepared.
Listen carefully and paraphrase the main
points.
Use questions to raise issues.
If necessary, subordinate yourself to avoid
static and commit yourself to building a
more equal relationship in the future.
13. The Yes-Person - type
Signs:
Answers “Yes” to every request without
thinking about what is being promised.
Seeks approval and avoids disapproval.
And even if all the promises can be kept,
the Yes-Person no longer has a life!
14. The Yes-Person
Dealing with this type:
Work to get the underlying issues.
Tell how much you value them as people.
Give them permission to say “No.”
Listen to their humor – hidden messages?
15. The Whiner - type
Signs:
Avoids taking responsibility.
Wants sympathy.
Has negative view of the world.
It’s important for these people to get their
opinions across. If you ignore them, they
increase their protests.
16. The Whiner
Dealing with this type:
Don’t respond if they are blaming you.
Don’t sympathize if they are at fault.
Make a list of all complaints from constant
complainers before you discuss problem.
Make sure the facts are correct.
Make the Whiner propose solutions on how
they can fix the problem.
17. The Never-Say-A-Word - type
Signs:
Timid, uncomfortable and uncertain.
Wants to avoid conflict or hurting anyone.
Often feels angry because “the wrong
decision was made.”
Some can’t relate authentically or speak
honestly.
18. The Never-Say-A-Word
Dealing with this type:
Try to draw them out about topics that are
non-threatening.
Ask open-ended questions.
Wait for a response – calmly.
(Don’t fill the silence with your chatter.)
If you get no response, comment on
what’s happening.
19. The Indecisive Staller - type
Signs:
Could be an overwhelmed “Yes-Person.”
Could be a procrastinator.
Doesn’t organize or prioritize work.
20. The Indecisive Staller
Dealing with this type:
Help document their goals and deadlines.
Listen for indirect words, hesitations.
Ask them how you can help them achieve
their goals.
Follow up on intermediate deadlines. Hold
them to the deadlines.
Make it easy for them to tell you what is
preventing their action.
21. Two Types of Verbal Abuse
Open Attack
Shouting
Insulting
Blaming / Accusatory
Verbal Attack
Patterns
Bait
Presupposition
23. Reaction - Choice
Between stimulus and response there is
choice
“Life is 10% what happens to you and 90%
how you react to it”
The choice we make can either de-escalate or
escalate the issue or the problem
24. How to React to Conflict
Do not take their words or behaviors
PERSONALLY.
Monitor yourself.
Think before you react or speak.
Choose words carefully.
Choose your battles.
25. How to React to Conflict
Ignore the bait.
Respond directly to the attack (hidden
or apparent).
Transmit this message: “Don’t try that
with me – I won’t play that game.
26. Perspective
Look at the lens you look at the problem
through; communication is bi-directional
Speaker has an image (perspective)
Listener has an image (perspective)
27. Understanding
First work to understand then to be
understood
Be clear about what is to be done.
Be clear about who is to do it.
28. Win/Win
Frame of mind and heart that constantly
seeks mutual benefit in all human interactions
Agreements are mutually beneficial
All parties are in agreement and can take
action
Sees life as cooperative not competitive
Success is not achieved at the expense or
exclusion of others
Belief in the Third Alternative (a better way)
29. REMEMBER!!!
You never have to deal with conflict
alone.
It is alright to vent.
Talk to someone if you feel
overwhelmed by the conflict.
Don’t be afraid to ask for input or
assistance.
Start with your circle of influence - you