Team Building

Team Building: A Leadership Strategy

“ Individual commitment to a group effort is what makes a team work…” Vince Lombardi

chieves ore! ogether T veryone E A M

Teams vs. Groups What are the differences between teams & groups?

Team Building Twelve tips for successful team building: Clear expectations Context Commitment Competence Charter Control Collaboration Communication Creative Innovation Consequences Coordination Cultural Change

Principles of Teamwork Benefits of Teamwork Characteristics of the Best Team Leaders Characteristics of Great Team Members Characteristics of Effective Teams

What are the Benefits of Teamwork? How can it aid in decision making? How does it affect communication? What are the benefits to members? What are the benefits to organizations?

Characteristics of the Best Team Leaders What skills do they have? What traits do they exhibit? How do they communicate? What motivates them?

Characteristics of Great Team Members What makes individual members a valuable part of the team? How do they communicate? How do they participate? What’s their attitude? What’s their motivation?

Characteristics of Effective Teams What is the atmosphere like? How does the work get done? What is communication like? How are decisions made? Where is the focus?

Qualities of a Team Members care for one another Members know what is important Members communicate with one another Members grow together There is a team fit

Qualities of a Team… Members place individual rights beneath the best interest of the team Each team member plays a special role Team has enough members to share the work Members know exactly where the team stands Members are willing to pay the price

“ Achieving a common purpose through collaboration with others is a unique work experience. Individuals working effectively together for a common purpose create a force: a power to perform .” Defining Team Work

Team-building Basics What is team-building? About teams About team ability Why do it? Teams are here to stay The more team able, the better the library

Team-building Basics… How to do it? Know the team Know what the team must do Condition the team for the work

What It Means to be Team Able Team Members Should... Work well with others On a level playing field Contribute knowledge and expertise The right amount Be patient with the process Ccompassionate, good humor

When Is A Group A Team? Common purpose: a vision Structure Enables team to perform effectively Uses the talents of all its members Finishes the game together

How To Build a Team? Know the individuals Skills and abilities Strengths, weaknesses, blind spots Know what the team needs to do Match talents to team purpose Try it; course correct Condition the team for the work Coach individuals and the team Monitor team conditions

Nurturing Team Ability Believe in the team Be honest with the team Be who you are equally to everyone Inspire the team

Basic Team-building Skills Develop a realistic assignment Match up team talent Provide effective leadership Secure adequate resources Coach individuals and the team

Summing Up Team-building Team ability = apex of performance Teams exist for a purpose Teams end but team ability carries on

The 2X2: A Multipurpose Tool 2 X 2 Johari window Social sciences Applications Coaching Team-building Other

Two-By-Two For Sam’s Work Unit

Summing Up Excellence in Supervision... Provide a vision and clarify expectations Reinforce beneficial behaviors Confront inappropriate behaviors Interact purposefully, consistently, and predictably Integrate coaching and team-building

How do Teams Work Best? Teams succeed when members have: Commitment to common objectives; Defined roles and responsibilities; Effective decision systems, communication and work procedures; and, Good personal relationships.

Stages in Team Building Forming Storming Norming Performing

FORMING Team Building Define team Determine individual roles Develop trust and communication Develop norms Task Define problem and strategy Identify information needed

Team Roles - Leader Encourage and maintain open communication. Help the team develop and follow team norms. Help the team focus on the task. Deal constructively with conflict.

Team Roles - Recorder Keep a record of team meetings. Maintain a record of team assignments Maintain a record of the team's work.

Team Roles – PR Person Contact resource people outside of the team. Correspond with the team's mentor. Work to maintain good communication among team members.

Team Norms How do we support each other? What do we do when we have problems? What are my responsibilities to the team?

STORMING During the Storming stage team members: Realize that the task is more difficult than they imagined; Have fluctuations in attitude about chances of success; May be resistant to the task & Have poor collaboration.

Storming Diagnosis Do we have common goals and objectives? Do we agree on roles and responsibilities? Do our task, communication, and decision systems work? Do we have adequate interpersonal skills?

Negotiating Conflict Separate problem issues from people issues. Be soft on people, hard on problem. Look for underlying needs, goals of each party rather than specific solutions.

Addressing the Problem State your views in clear non-judgmental language. Clarify the core issues. Listen carefully to each person’s point of view. Check understanding by restating the core issues.

NORMING During this stage members accept: Their team; Team rules and procedures; Their roles in the team & The individuality of fellow members. Team members realize that they are not going to crash-and-burn and start helping each other.

Behaviors Competitive relationships become more cooperative. There is a willingness to confront issues and solve problems. Teams develop the ability to express criticism constructively. There is a sense of team spirit.

Giving Constructive Feedback Be descriptive. Don't use labels. Don’t exaggerate. Don’t be judgmental. Speak for yourself.

Use “I” messages. Restrict your feedback to things you know for certain. Help people hear and accept your compliments when giving positive feedback. Giving Constructive Feedback

Receiving Feedback Listen carefully. Ask questions for clarity. Acknowledge the feedback. Acknowledge the valid points. Take time to sort out what you heard.

PERFORMING Team members have: Gained insight into personal and team processes; A better understanding of each other’s strengths and weaknesses; Gained the ability to prevent or work through group conflict and resolve differences; and, Developed a close attachment to the team.

Recipe for Successful Team Commitment to shared goals and objectives Clearly define roles and responsibilities Use best skills of each Allows each to develop in all areas

Recipe for Successful Team Effective systems and processes Clear communication Beneficial team behaviors; well-defined decision procedures and ground rules Balanced participation Awareness of the group process Good personal relationships

Team Building: An Introduction Leadership style that promotes team building is positively associated with Productivity Profitability

Team Building: An Introduction… Teamwork is often associated with Reduced turnover Cost reduction Large production increases Gains in quality Improved customer service

Team Building: An Introduction… Teamwork Job gets done efficiently and harmoniously Fewer interpersonal relations problems Positive effect on the physical and psychological well-being of employees Higher levels of job satisfaction and less stress

Team Building: An Introduction Synergy is another positive outcome of teamwork The interaction of two or more parts to produce greater results than the sum of the parts taken individually Especially important when organizations value creativity

Teamwork Doesn’t Come Naturally The concept of teamwork has been around a long time Many organizations work hard to get all employees to pull together as a team Most jobs today require ongoing interaction between coworkers and managers

Teamwork Doesn’t Come Naturally… Need commitment and cooperation of every employee Requires meaningful employee participation in planning, solving problems, and developing ways to improve

Teamwork Doesn’t Come Naturally… Barriers Some value individualism over teamwork Conflict can cause a breakdown in relationships Heavy workloads and long hours lead to weary employees Teamwork flourishes under strong leadership

Teamwork: The Employee’s Role Most valued employees are willing to assume leadership roles and responsibilities Each team member should Assume an active part in helping the work unit achieve its mission Be a team builder

Employees as Leaders Effective leaders are helping work team members develop leadership skills The team’s success does not always ride on one person Merit in establishing diversity of leadership within work group

Valued Team Members Every employee has potential to be a leader Success often depends on your ability to be an effective team member

Becoming a Valued Team Member Avoid any action that might sabotage the team Keep in mind that effective team membership depends on honest, open communication Do not feel the need to submerge your own strong believes, creative solutions, and ideas

Summary Teamwork ensures that a job gets done and that it gets done efficiently Teamwork can mean the difference between a profitable and unprofitable organization Team-building leadership style is suited to today’s employees

Summary… Many companies are forming specific types of teams Self-directed Cross-functional Two ways to learn about teams Leaders who promote teamwork Scholars who discuss it

Summary… Effective teamwork is informal and relaxed People are Involved Interested Eager to participate in work-related problems Goals and objectives are clearly understood

Summary… Two dimensions of supervisory leadership Consideration Structure Additional qualities of effective managers Character Emotional intelligence

Summary… Consideration reflects the maintenance of employee relationships Structure reflects direction through planning, goal setting, communication, scheduling, and evaluating

Summary… Effective work group members should assume leadership roles Each helps the group achieve its mission

Summary… Employees are in a unique position to give guidance and support to their supervisor Bosses need assistance and support to achieve success

Summary… Learn to understand your boss Assess your strengths Identify personal characteristics that might impede or facilitate a working relationship Be frank and candid Sometimes you need to disagree with your boss

Team Building

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