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6 team building
Individual commitment to team success is important for effective teamwork. Successful teams have clear expectations and roles, develop trust and commitment among members, and focus on collaborative problem solving. Building an effective team is a process that involves forming the group, addressing conflicts that arise, agreeing on team norms, and ultimately performing well together through open communication and understanding individual strengths.
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6 team building
- 1. Team Building: ALeadershipTeam Building: A Leadership StrategyStrategy
- 2. ““Individual commitment toa groupIndividual commitment to a group effort is what makes a teameffort is what makes a team workwork…”…” Vince LombardiVince Lombardi
- 7. Teams vs. Groups Whatare the differences between teams & groups?
- 8. Team Building Twelve tipsfor successful team building: 1. Clear expectations 2. Context 3. Commitment 4. Competence 5. Charter 6. Control 7. Collaboration 8. Communication 9. Creative Innovation 10. Consequences 11. Coordination 12. Cultural Change
- 9. Principles of Teamwork ÊÊBenefits of Teamwork Ê Characteristics of the Best Team Leaders Ê Characteristics of Great Team Members Ê Characteristics of Effective Teams
- 10. What are the Benefitsof Teamwork? • How can it aid in decision making? • How does it affect communication? • What are the benefits to members? • What are the benefits to organizations?
- 11. Characteristics of the BestTeam Leaders • What skills do they have? • What traits do they exhibit? • How do they communicate? • What motivates them?
- 12. Characteristics of Great TeamMembers • What makes individual members a valuable part of the team? • How do they communicate? • How do they participate? • What’s their attitude? • What’s their motivation?
- 13. Characteristics of Effective Teams •What is the atmosphere like? • How does the work get done? • What is communication like? • How are decisions made? • Where is the focus?
- 14. Qualities of aTeam • Members care for one another • Members know what is important • Members communicate with one another • Members grow together • There is a team fit
- 15. Qualities of aTeam… • Members place individual rights beneath the best interest of the team • Each team member plays a special role • Team has enough members to share the work • Members know exactly where the team stands • Members are willing to pay the price
- 16. “Achieving a commonpurpose through collaboration with others is a unique work experience. Individuals working effectively together for a common purpose create a force: a power to perform.” Defining Team Work
- 17. Team-building Basics • Whatis team-building? • About teams • About team ability • Why do it? • Teams are here to stay • The more team able, the better the library
- 18. Team-building BasicsTeam-building Basics…… How to do it?How to do it? Know the teamKnow the team Know what the team mustKnow what the team must dodo Condition the team for theCondition the team for the workwork
- 19. What It Meansto beWhat It Means to be Team AbleTeam Able Team Members Should...Team Members Should... Work well with othersWork well with others On a level playing fieldOn a level playing field Contribute knowledge and expertiseContribute knowledge and expertise The right amountThe right amount Be patient with the processBe patient with the process Ccompassionate, good humorCcompassionate, good humor
- 20. When Is AGroup A Team?When Is A Group A Team? Common purpose:Common purpose: a visiona vision StructureStructure Enables team to performEnables team to perform effectivelyeffectively Uses the talents of all itsUses the talents of all its membersmembers Finishes the game togetherFinishes the game together
- 21. How To Builda Team?How To Build a Team? Know the individualsKnow the individuals Skills and abilitiesSkills and abilities Strengths, weaknesses, blind spotsStrengths, weaknesses, blind spots Know what the team needs to doKnow what the team needs to do Match talents to team purposeMatch talents to team purpose Try it; course correctTry it; course correct Condition the team for the workCondition the team for the work Coach individuals and the teamCoach individuals and the team Monitor team conditionsMonitor team conditions
- 22. Nurturing Team AbilityNurturingTeam Ability Believe in the teamBelieve in the team Be honest with the teamBe honest with the team Be who you are equally toBe who you are equally to everyoneeveryone Inspire the teamInspire the team
- 23. Basic Team-building SkillsBasicTeam-building Skills Develop a realisticDevelop a realistic assignmentassignment Match up team talentMatch up team talent Provide effective leadershipProvide effective leadership Secure adequate resourcesSecure adequate resources Coach individuals and theCoach individuals and the teamteam
- 24. Summing Up Team-buildingSummingUp Team-building Team ability = apex of performanceTeam ability = apex of performance Teams exist for a purposeTeams exist for a purpose Teams end but team ability carries onTeams end but team ability carries on
- 25. The 2X2: AMultipurposeThe 2X2: A Multipurpose ToolTool 2 X 22 X 2 Johari windowJohari window Social sciencesSocial sciences ApplicationsApplications CoachingCoaching Team-buildingTeam-building OtherOther
- 26. Two-By-Two For SamTwo-By-TwoFor Sam’’ss Work UnitWork Unit
- 27. Summing Up ExcellenceinSumming Up Excellence in Supervision...Supervision... Provide a vision and clarify expectationsProvide a vision and clarify expectations Reinforce beneficial behaviorsReinforce beneficial behaviors Confront inappropriate behaviorsConfront inappropriate behaviors Interact purposefully, consistently, andInteract purposefully, consistently, and predictablypredictably Integrate coaching and team-buildingIntegrate coaching and team-building
- 28. How do TeamsWork Best? • Teams succeed when members have: • Commitment to common objectives; • Defined roles and responsibilities; • Effective decision systems, communication and work procedures; and, • Good personal relationships.
- 29. Stages in TeamBuilding FormingForming StormingStorming NormingNorming PerformingPerforming
- 30. FORMING • Team Building •Define team • Determine individual roles • Develop trust and communication • Develop norms • Task • Define problem and strategy • Identify information needed
- 31. Team Roles -Leader • Encourage and maintain open communication. • Help the team develop and follow team norms. • Help the team focus on the task. • Deal constructively with conflict.
- 32. Team Roles -Recorder • Keep a record of team meetings. • Maintain a record of team assignments • Maintain a record of the team's work.
- 33. Team Roles –PR Person • Contact resource people outside of the team. • Correspond with the team's mentor. • Work to maintain good communication among team members.
- 34. Team Norms • Howdo we support each other? • What do we do when we have problems? • What are my responsibilities to the team?
- 35. STORMING • During theStorming stage team members: • Realize that the task is more difficult than they imagined; • Have fluctuations in attitude about chances of success; • May be resistant to the task & • Have poor collaboration.
- 36. Storming Diagnosis • Dowe have common goals and objectives? • Do we agree on roles and responsibilities? • Do our task, communication, and decision systems work? • Do we have adequate interpersonal skills?
- 37. Negotiating Conflict Separateproblem issues fromSeparate problem issues from people issues.people issues. Be soft on people, hard onBe soft on people, hard on problem.problem. Look for underlying needs,Look for underlying needs, goals of each party rather thangoals of each party rather than specific solutions.specific solutions.
- 38. Addressing the ProblemAddressingthe Problem State your views in clear non-judgmentalState your views in clear non-judgmental language.language. Clarify the core issues.Clarify the core issues. Listen carefully to each personListen carefully to each person’’s point of view.s point of view. Check understanding by restating the coreCheck understanding by restating the core issues.issues.
- 39. NORMINGNORMING During thisstage members accept:During this stage members accept: Their team;Their team; Team rules and procedures;Team rules and procedures; Their roles in the team &Their roles in the team & The individuality of fellow members.The individuality of fellow members. Team members realize that they are not goingTeam members realize that they are not going to crash-and-burn and start helping each other.to crash-and-burn and start helping each other.
- 40. BehaviorsBehaviors Competitive relationshipsbecome moreCompetitive relationships become more cooperative.cooperative. There is a willingness to confront issuesThere is a willingness to confront issues and solve problems.and solve problems. Teams develop the ability to express criticismTeams develop the ability to express criticism constructively.constructively. There is a sense of team spirit.There is a sense of team spirit.
- 41. Giving ConstructiveGiving Constructive FeedbackFeedback Be descriptive.Be descriptive. Don't use labels.Don't use labels. DonDon’’t exaggerate.t exaggerate. DonDon’’t be judgmental.t be judgmental. Speak for yourself.Speak for yourself.
- 42. UseUse ““II””messages.messages. Restrict your feedback to things you know forRestrict your feedback to things you know for certain.certain. Help people hear and accept your complimentsHelp people hear and accept your compliments when giving positive feedback.when giving positive feedback. Giving ConstructiveGiving Constructive FeedbackFeedback
- 43. Receiving FeedbackReceiving Feedback Listen carefully.Listen carefully. Ask questions for clarity.Ask questions for clarity. Acknowledge the feedback.Acknowledge the feedback. Acknowledge the valid points.Acknowledge the valid points. Take time to sort out what youTake time to sort out what you heard.heard.
- 44. PERFORMINGPERFORMING Team members have:Teammembers have: Gained insight into personal and teamGained insight into personal and team processes;processes; A better understanding of each otherA better understanding of each other’’ss strengths and weaknesses;strengths and weaknesses; Gained the ability to prevent or workGained the ability to prevent or work through group conflict and resolvethrough group conflict and resolve differences; and,differences; and, Developed a close attachment to the team.Developed a close attachment to the team.
- 45. Recipe for SuccessfulTeamRecipe for Successful Team Commitment to shared goalsCommitment to shared goals and objectivesand objectives Clearly define roles andClearly define roles and responsibilitiesresponsibilities Use best skills of eachUse best skills of each Allows each to develop inAllows each to develop in all areasall areas
- 46. Recipe for SuccessfulTeamRecipe for Successful Team Effective systems and processesEffective systems and processes Clear communicationClear communication Beneficial team behaviors; well-definedBeneficial team behaviors; well-defined decision procedures and ground rulesdecision procedures and ground rules Balanced participationBalanced participation Awareness of the group processAwareness of the group process Good personal relationshipsGood personal relationships
- 47. Team Building:Team Building: AnIntroductionAn Introduction Leadership style thatLeadership style that promotes team building ispromotes team building is positively associated withpositively associated with ProductivityProductivity ProfitabilityProfitability
- 48. Team Building:Team Building: AnIntroductionAn Introduction…… Teamwork is often associatedTeamwork is often associated withwith Reduced turnoverReduced turnover Cost reductionCost reduction Large production increasesLarge production increases Gains in qualityGains in quality Improved customer serviceImproved customer service
- 49. Team Building:Team Building: AnIntroductionAn Introduction…… TeamworkTeamwork Job gets done efficientlyJob gets done efficiently and harmoniouslyand harmoniously Fewer interpersonalFewer interpersonal relations problemsrelations problems Positive effect on thePositive effect on the physical and psychologicalphysical and psychological well-being of employeeswell-being of employees Higher levels of jobHigher levels of job satisfaction and less stresssatisfaction and less stress
- 50. Team Building:Team Building: AnIntroductionAn Introduction Synergy is another positiveSynergy is another positive outcome of teamworkoutcome of teamwork The interaction of two orThe interaction of two or more parts to producemore parts to produce greater results than the sumgreater results than the sum of the parts takenof the parts taken individuallyindividually Especially important whenEspecially important when organizations value creativityorganizations value creativity
- 51. Teamwork DoesnTeamwork Doesn’’tt ComeNaturallyCome Naturally The concept of teamwork hasThe concept of teamwork has been around a long timebeen around a long time Many organizations work hardMany organizations work hard to get all employees to pullto get all employees to pull together as a teamtogether as a team Most jobs today requireMost jobs today require ongoing interaction betweenongoing interaction between coworkers and managerscoworkers and managers
- 52. Teamwork DoesnTeamwork Doesn’’tt ComeNaturallyCome Naturally…… Need commitment andNeed commitment and cooperation of every employeecooperation of every employee Requires meaningful employeeRequires meaningful employee participation in planning,participation in planning, solving problems, andsolving problems, and developing ways to improvedeveloping ways to improve
- 53. Teamwork DoesnTeamwork Doesn’’tt ComeNaturallyCome Naturally…… BarriersBarriers Some value individualism over teamworkSome value individualism over teamwork Conflict can cause a breakdown inConflict can cause a breakdown in relationshipsrelationships Heavy workloads and long hours lead toHeavy workloads and long hours lead to weary employeesweary employees Teamwork flourishes under strong leadershipTeamwork flourishes under strong leadership
- 54. Teamwork:Teamwork: The EmployeeThe Employee’’sRoles Role Most valued employees areMost valued employees are willing to assume leadershipwilling to assume leadership roles and responsibilitiesroles and responsibilities Each team member shouldEach team member should Assume an active part inAssume an active part in helping the work unithelping the work unit achieve its missionachieve its mission Be a team builderBe a team builder
- 55. Employees as LeadersEmployeesas Leaders Effective leaders are helpingEffective leaders are helping work team members developwork team members develop leadership skillsleadership skills The teamThe team’’s success does nots success does not always ride on one personalways ride on one person Merit in establishing diversityMerit in establishing diversity of leadership within workof leadership within work groupgroup
- 56. Valued Team MembersValuedTeam Members Every employee has potentialEvery employee has potential to be a leaderto be a leader Success often depends on yourSuccess often depends on your ability to be an effective teamability to be an effective team membermember
- 57. Becoming aBecoming a ValuedTeam MemberValued Team Member Avoid any action that mightAvoid any action that might sabotage the teamsabotage the team Keep in mind that effectiveKeep in mind that effective team membership depends onteam membership depends on honest, open communicationhonest, open communication Do not feel the need toDo not feel the need to submerge your own strongsubmerge your own strong believes, creative solutions,believes, creative solutions, and ideasand ideas
- 58. SummarySummary Teamwork ensuresthat a jobTeamwork ensures that a job gets done and that it gets donegets done and that it gets done efficientlyefficiently Teamwork can mean theTeamwork can mean the difference between a profitabledifference between a profitable and unprofitable organizationand unprofitable organization Team-building leadership styleTeam-building leadership style is suited to todayis suited to today’’s employeess employees
- 59. SummarySummary…… Many companiesare formingMany companies are forming specific types of teamsspecific types of teams Self-directedSelf-directed Cross-functionalCross-functional Two ways to learn about teamsTwo ways to learn about teams Leaders who promoteLeaders who promote teamworkteamwork Scholars who discuss itScholars who discuss it
- 60. SummarySummary…… Effective teamworkis informalEffective teamwork is informal and relaxedand relaxed People arePeople are InvolvedInvolved InterestedInterested Eager to participate in work-Eager to participate in work- related problemsrelated problems Goals and objectives are clearlyGoals and objectives are clearly understoodunderstood
- 61. SummarySummary…… Two dimensionsofTwo dimensions of supervisory leadershipsupervisory leadership ConsiderationConsideration StructureStructure Additional qualities ofAdditional qualities of effective managerseffective managers CharacterCharacter Emotional intelligenceEmotional intelligence
- 62. SummarySummary…… Consideration reflectstheConsideration reflects the maintenance of employeemaintenance of employee relationshipsrelationships Structure reflects directionStructure reflects direction through planning, goal setting,through planning, goal setting, communication, scheduling,communication, scheduling, and evaluatingand evaluating
- 63. SummarySummary…… Effective workgroupEffective work group members should assumemembers should assume leadership rolesleadership roles Each helps the group achieveEach helps the group achieve its missionits mission
- 64. SummarySummary…… Employees arein a uniqueEmployees are in a unique position to give guidance andposition to give guidance and support to their supervisorsupport to their supervisor Bosses need assistance andBosses need assistance and support to achieve successsupport to achieve success
- 65. SummarySummary…… Learn tounderstand your bossLearn to understand your boss Assess your strengthsAssess your strengths Identify personalIdentify personal characteristics that mightcharacteristics that might impede or facilitate a workingimpede or facilitate a working relationshiprelationship Be frank and candidBe frank and candid Sometimes you need toSometimes you need to disagree with your bossdisagree with your boss