Tandem is a peak body that represents mental health carers in Victoria. It aims to meet the needs of carers by providing funding, education, and advocacy support. Carers play an important role in supporting those with mental illness, so Tandem works to promote and sustain caring relationships. Its services include information, education, and advocacy for family members and friends caring for those receiving public mental health services in Victoria. The goals are to ensure carers and those with mental illness have sufficient support and an improved quality of life.

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2. Profile of Tandem
• Organisation’s Name:
Tandem, Representing Victorian Mental Health
Carers
• Address: Level 1/37 Mollison st, Abbotsford
Victoria
• Website: www.tandemcarers.org.au

3. Contd...
• Tandem, is an peak body for families and
carers of people in Victoria experiencing
mental ill health
• Carers have very important role in people
with mental health problem’s life.
• Therefore  they need sufficient knowledge
 need education and support
• Should be involved since very begining
• Vision: Better mental health involves
everyone.

4. Aim(s)
• To meet the needs of carers by providing
funding to assist carers int their role, to
promote and sustain the caring relationship
and improve the wellbeing of carers.

5. Beneficiaries
• Family members or friends who are in a
caring relationshio with a person who is
receiving services from a Victorian public
mental health service.
• Professional workers (psychologist, social
workers, etc).

6. Scope of Service(s)
• Information
• Education
• Advocation
In throughout Victoria

7. Outcome(s) of Services
• The availability of sufficient support for the
persons experience with mental health and
the carers
• Better life of both side

8. Lesson Learnts
• Regulation that focus on the carers is urgently needed.
The regulation should take into account of security,
convinience, and the quality life of carers and all family
members of person with mental health disability.
• The carers need appropriate education, information and
advocacy, regarding to the problem of mental health
disability.  should be well coordinated.
• Social workers need support from environment, families
and communities.
• Increasing involvement of carers is very important to be
developed in Indonesia, through dissemination,
education, information and so on. This effort need
increase role of social workers.
• Intervention order

9. Ideas for Implementing in Indonesia
• The carers in Indonesia  mostly are hidden
victims, who never taken into account in
almost everything.
• In Indonesia, families (or carers) should be
responsible to the person with mental health
problem without any support from
government.
• Recommendation  should be input
explisitly in the Mental Health Law: the right
of advocacy of carers  Legal protection

10. Contd...
• Education for carers (about the issue of mental
health problems and how to coping them)
• Government gives more attention and support
to the carers (individual and organization: such
as: KPSI, KSJ, PJS), in terms of: financial,
information, education and advocacy.

11. Challenges vs Opportunities for
Implementing in Indonesia
Challenges Opportunities Strategy to Overcome
Regulation issues Not yet mentioned: right,
protection, support of
carers
- Advocacy
Financing issues Government  supports
carers (individual/
organization)
- Recommendation
Coordination and
Collaboration issues
- Establish a peak body
Human Resources KPSI, KSJ, PJS
Services Education, Information,
advocation
Infrastructure A building with sufficient
facilities
- Build a new or rent a
building
Monitoring and Evaluation
(including data system)