Slides I presented at the NHS Employers autumn workforce summit on 13 October 2015. They set out National Voices' perspective on what good person centred, community-focussed care looks like, and the implications for the healthcare workforce of making it real.
Jeremy Taylor presentation to FT governorsJeremy Taylor
Presentation to Foundation Trust governors in April 2015 explaining National Voices' take on person centred and community focussed care and inviting governors to reflect on their role in making it happen
Slides accompanying a presentation to participants in the NHS Leadership Academy's executive fast track programme. I did this in tandem with patient leader Lynne Craven.
Six principles for engaging people and communitiesJeremy Taylor
Slides presented at King's Fund on 1 November 2016. How to make real the vision in the Five Year Forward View of "a new relationship with patients and communities"? We know a lot about the "what" and the "who" of implementation. But the "how" is still a mess. What high impact actions would make a difference to driving this agenda? I offer some thoughts. These slides are not entirely self-explanatory without the accompanying talk. Please feel free to get in touch to explore further!
Person-centred care: slides for a presentation to health and care leaders in Manchester on 12 March 2014 on implementation of the "Better Care Fund" for more integrated care. How to keep the focus on people.
Transforming the relationship with patients and communities (are we getting t...Jeremy Taylor
Slides to accompany a presentation at Member Engagement Services Challenge 2020 event on 6 July 2016. Is engagement getting better? An overview of policy, practice and lived experience, and what needs to happen next
Jeremy Taylor presentation to FT governorsJeremy Taylor
Presentation to Foundation Trust governors in April 2015 explaining National Voices' take on person centred and community focussed care and inviting governors to reflect on their role in making it happen
Slides accompanying a presentation to participants in the NHS Leadership Academy's executive fast track programme. I did this in tandem with patient leader Lynne Craven.
Six principles for engaging people and communitiesJeremy Taylor
Slides presented at King's Fund on 1 November 2016. How to make real the vision in the Five Year Forward View of "a new relationship with patients and communities"? We know a lot about the "what" and the "who" of implementation. But the "how" is still a mess. What high impact actions would make a difference to driving this agenda? I offer some thoughts. These slides are not entirely self-explanatory without the accompanying talk. Please feel free to get in touch to explore further!
Person-centred care: slides for a presentation to health and care leaders in Manchester on 12 March 2014 on implementation of the "Better Care Fund" for more integrated care. How to keep the focus on people.
Transforming the relationship with patients and communities (are we getting t...Jeremy Taylor
Slides to accompany a presentation at Member Engagement Services Challenge 2020 event on 6 July 2016. Is engagement getting better? An overview of policy, practice and lived experience, and what needs to happen next
Improving Sustainability of BC's Home and Community Care SystemBCCPA
In the face of unprecedented growth in the seniors population, health systems across Canada are challenged to ensure sustainability while addressing consumer expectations and respecting the wishes of individuals to remain independent as long as possible. Waitlists for access to continuing care services, and the high numbers of seniors that remain in hospital while no longer requiring acute care, demonstrate potential mismatches between supply and demand. As the population of seniors continues to grow, this disparity will continue to increase, unless practices within health systems change. Island Health will share its experiences supporting seniors to live independently.
Presentation by Antonella Segre, of Connect Groups - Social Prescribing: An old concept but a new way forward. Presented at the Western Australian Mental Health Conference 2019.
Presentation by Carli Sheers and Liza Seubert, Strengthening Consumer Voice: Using art and stories to educate and shift mental health stigma. Presented at the Western Australian Mental Health Conference 2019.
Summary from the very first Capital C event held at Impact Hub Kings Cross on Saturday 29th November.
Capital C is a collaboration to improve cancer care for the people of London hosted by Macmillan Cancer Support and Swarm. The goal for the group is to put patient's voice at the heart of a long-term strategy to improve patient experience in London.
Presentation by Auditor General - Caroline Spencer, An audit of access to State-managed adult mental health services.
Presented at the Western Australian Mental Health Conference 2019.
Presentation by Angie Perkins and Anna Scott of Zonta House Refuge Association. Recvery Support Program, presented at the Western Australian Mental Health Conference 2019.
Improving Sustainability of BC's Home and Community Care SystemBCCPA
In the face of unprecedented growth in the seniors population, health systems across Canada are challenged to ensure sustainability while addressing consumer expectations and respecting the wishes of individuals to remain independent as long as possible. Waitlists for access to continuing care services, and the high numbers of seniors that remain in hospital while no longer requiring acute care, demonstrate potential mismatches between supply and demand. As the population of seniors continues to grow, this disparity will continue to increase, unless practices within health systems change. Island Health will share its experiences supporting seniors to live independently.
Presentation by Antonella Segre, of Connect Groups - Social Prescribing: An old concept but a new way forward. Presented at the Western Australian Mental Health Conference 2019.
Presentation by Carli Sheers and Liza Seubert, Strengthening Consumer Voice: Using art and stories to educate and shift mental health stigma. Presented at the Western Australian Mental Health Conference 2019.
Summary from the very first Capital C event held at Impact Hub Kings Cross on Saturday 29th November.
Capital C is a collaboration to improve cancer care for the people of London hosted by Macmillan Cancer Support and Swarm. The goal for the group is to put patient's voice at the heart of a long-term strategy to improve patient experience in London.
Presentation by Auditor General - Caroline Spencer, An audit of access to State-managed adult mental health services.
Presented at the Western Australian Mental Health Conference 2019.
Presentation by Angie Perkins and Anna Scott of Zonta House Refuge Association. Recvery Support Program, presented at the Western Australian Mental Health Conference 2019.
Neuroscience of Grantmaking and GivingTony Macklin
We are not as intentional as we think we are. The unconscious biases and mental shortcuts in our hidden brains make us predictably irrational, including in our grantmaking and giving. In this session, you’ll learn what philanthropy is learning from the newer fields of neuroscience, cognitive science, and behavioral economics. And, you’ll learn tips for helping your staff, board, yourself, and your grantees make more informed decisions.
Deployment of Overall Equipment Effectiveness Programs at Semiconductor Fabrication Facilities to support the implementation of Total Productive Maintenance and beyond…
A comprehensive presentation on Advertising with XTV Network of Websites to leverage the power of Internet to promote your products and services world wide...
My presentation at the kick off event for the 29 vanguards who will be testing new models of care as part of the NHS Five Year Forward View. This highlights key issues for vanguards in making a reality of the commitment to a "new relationship with patients and communities", and explains the role of the People & Communities Board which I chair.
This workshop brought together, for the first time, the pioneers and the partner organisations of the Integrated Care and Support programme. It focused on building a learning community that will help develop, share and spread knowledge and solutions at scale and pace across the country.
More information: http://www.nhsiq.nhs.uk/news-events/events/integrated-care-and-support-pioneers-inaugural-workshop.aspx
More about the integrated care and support pioneers programme: http://www.nhsiq.nhs.uk/7862.aspx
This event, held in Sheffield Town Hall in 28 May 2015, looked at what health and care could look like in 2020 in Sheffield and considered some of the challenges the system faces.
Maxime Lê is a graduate of health sciences from the University of Ottawa that has worn many hats for many roles. Chief among them is being a patient advisor for The Ottawa Hospital. Having frequently been a patient and having a passion for health and healthcare, he decided to get involved at The Ottawa Hospital to help improve care, research and advocate for patients. Maxime, while sharing his hands-on experience and insights, answered the questions that healthcare providers, researchers, or prospective patient advisors may have, such as: ''What does it mean to be a patient advisor?'', ''Why is it important?'', and ''What impact does it have?''.
The webinar was followed by an interactive question and answer session.
Better Healthcare Through Community and Stakeholder Engagement, 2015 Webinar ...Paul Gallant
"An enjoyable presentation, well-delivered with excellent insight into community and stakeholder engagement strategies. Terry Dyni - July 23, 2015" on the webinar version. This version is my complete slide deck from a live webinar presentation requested by the Conference Board of Canada. April, 2015. Thanks for your interest in Better Healthcare Through Community and Stakeholder Engagement.
Compliments of Paul W. Gallant, CHE, GALLANT HEALTHWORKS & Associates (GHWA), Vancouver, BC, Canada. PS See the last slide for contact details or to arrange customized training/facilitation or advice on your organizational needs.
BILD Event – 21 March 2018 : Transforming care - Sharing solutions that make ...NHS England
Stream E – Clinical leadership: using dynamic risk registers to prevent admissions and Care and Treatment Reviews to facilitate discharge
Dr Roger Banks and Dr Salim Razak discuss clinical leadership and clinical culture and the dynamic process for risk stratification before describing C(E)TRs, their outcomes so far and their role in achieving successful discharge into the community.
R3 Stem Cells and Kidney Repair A New Horizon in Nephrology.pptxR3 Stem Cell
R3 Stem Cells and Kidney Repair: A New Horizon in Nephrology" explores groundbreaking advancements in the use of R3 stem cells for kidney disease treatment. This insightful piece delves into the potential of these cells to regenerate damaged kidney tissue, offering new hope for patients and reshaping the future of nephrology.
Struggling with intense fears that disrupt your life? At Renew Life Hypnosis, we offer specialized hypnosis to overcome fear. Phobias are exaggerated fears, often stemming from past traumas or learned behaviors. Hypnotherapy addresses these deep-seated fears by accessing the subconscious mind, helping you change your reactions to phobic triggers. Our expert therapists guide you into a state of deep relaxation, allowing you to transform your responses and reduce anxiety. Experience increased confidence and freedom from phobias with our personalized approach. Ready to live a fear-free life? Visit us at Renew Life Hypnosis..
QA Paediatric dentistry department, Hospital Melaka 2020Azreen Aj
QA study - To improve the 6th monthly recall rate post-comprehensive dental treatment under general anaesthesia in paediatric dentistry department, Hospital Melaka
The dimensions of healthcare quality refer to various attributes or aspects that define the standard of healthcare services. These dimensions are used to evaluate, measure, and improve the quality of care provided to patients. A comprehensive understanding of these dimensions ensures that healthcare systems can address various aspects of patient care effectively and holistically. Dimensions of Healthcare Quality and Performance of care include the following; Appropriateness, Availability, Competence, Continuity, Effectiveness, Efficiency, Efficacy, Prevention, Respect and Care, Safety as well as Timeliness.
Antibiotic Stewardship by Anushri Srivastava.pptxAnushriSrivastav
Stewardship is the act of taking good care of something.
Antimicrobial stewardship is a coordinated program that promotes the appropriate use of antimicrobials (including antibiotics), improves patient outcomes, reduces microbial resistance, and decreases the spread of infections caused by multidrug-resistant organisms.
WHO launched the Global Antimicrobial Resistance and Use Surveillance System (GLASS) in 2015 to fill knowledge gaps and inform strategies at all levels.
ACCORDING TO apic.org,
Antimicrobial stewardship is a coordinated program that promotes the appropriate use of antimicrobials (including antibiotics), improves patient outcomes, reduces microbial resistance, and decreases the spread of infections caused by multidrug-resistant organisms.
ACCORDING TO pewtrusts.org,
Antibiotic stewardship refers to efforts in doctors’ offices, hospitals, long term care facilities, and other health care settings to ensure that antibiotics are used only when necessary and appropriate
According to WHO,
Antimicrobial stewardship is a systematic approach to educate and support health care professionals to follow evidence-based guidelines for prescribing and administering antimicrobials
In 1996, John McGowan and Dale Gerding first applied the term antimicrobial stewardship, where they suggested a causal association between antimicrobial agent use and resistance. They also focused on the urgency of large-scale controlled trials of antimicrobial-use regulation employing sophisticated epidemiologic methods, molecular typing, and precise resistance mechanism analysis.
Antimicrobial Stewardship(AMS) refers to the optimal selection, dosing, and duration of antimicrobial treatment resulting in the best clinical outcome with minimal side effects to the patients and minimal impact on subsequent resistance.
According to the 2019 report, in the US, more than 2.8 million antibiotic-resistant infections occur each year, and more than 35000 people die. In addition to this, it also mentioned that 223,900 cases of Clostridoides difficile occurred in 2017, of which 12800 people died. The report did not include viruses or parasites
VISION
Being proactive
Supporting optimal animal and human health
Exploring ways to reduce overall use of antimicrobials
Using the drugs that prevent and treat disease by killing microscopic organisms in a responsible way
GOAL
to prevent the generation and spread of antimicrobial resistance (AMR). Doing so will preserve the effectiveness of these drugs in animals and humans for years to come.
being to preserve human and animal health and the effectiveness of antimicrobial medications.
to implement a multidisciplinary approach in assembling a stewardship team to include an infectious disease physician, a clinical pharmacist with infectious diseases training, infection preventionist, and a close collaboration with the staff in the clinical microbiology laboratory
to prevent antimicrobial overuse, misuse and abuse.
to minimize the developme
India Clinical Trials Market: Industry Size and Growth Trends [2030] Analyzed...Kumar Satyam
According to TechSci Research report, "India Clinical Trials Market- By Region, Competition, Forecast & Opportunities, 2030F," the India Clinical Trials Market was valued at USD 2.05 billion in 2024 and is projected to grow at a compound annual growth rate (CAGR) of 8.64% through 2030. The market is driven by a variety of factors, making India an attractive destination for pharmaceutical companies and researchers. India's vast and diverse patient population, cost-effective operational environment, and a large pool of skilled medical professionals contribute significantly to the market's growth. Additionally, increasing government support in streamlining regulations and the growing prevalence of lifestyle diseases further propel the clinical trials market.
Growing Prevalence of Lifestyle Diseases
The rising incidence of lifestyle diseases such as diabetes, cardiovascular diseases, and cancer is a major trend driving the clinical trials market in India. These conditions necessitate the development and testing of new treatment methods, creating a robust demand for clinical trials. The increasing burden of these diseases highlights the need for innovative therapies and underscores the importance of India as a key player in global clinical research.
Navigating Challenges: Mental Health, Legislation, and the Prison System in B...Guillermo Rivera
This conference will delve into the intricate intersections between mental health, legal frameworks, and the prison system in Bolivia. It aims to provide a comprehensive overview of the current challenges faced by mental health professionals working within the legislative and correctional landscapes. Topics of discussion will include the prevalence and impact of mental health issues among the incarcerated population, the effectiveness of existing mental health policies and legislation, and potential reforms to enhance the mental health support system within prisons.
How many patients does case series should have In comparison to case reports.pdfpubrica101
Pubrica’s team of researchers and writers create scientific and medical research articles, which may be important resources for authors and practitioners. Pubrica medical writers assist you in creating and revising the introduction by alerting the reader to gaps in the chosen study subject. Our professionals understand the order in which the hypothesis topic is followed by the broad subject, the issue, and the backdrop.
https://pubrica.com/academy/case-study-or-series/how-many-patients-does-case-series-should-have-in-comparison-to-case-reports/
"putting patients at the heart": the workforce implications
1. The patient voice:
What are the workforce implications of
“putting patients at the heart of the NHS”
Jeremy Taylor, CEO, National Voices
At NHS Employers Autumn Workforce Summit
2015
2. National Voices
• Coalition of 160+ charities
• Founded 2008
• We work for a strong patient and citizen voice,
and services built around people
• We stand up for voluntary organisations and
their vital work for people’s health and care
3. What do people most want?
http://www.nationalvoices.org.uk/evidence
Where are the pinch points?
Timely access Problems with waiting, access, eligibility for
social care, access to particular therapies
Effective treatment unwarranted variation in outcomes
Involvement in decisions, respect
for preference
Significant minorities of patients not as involved
as they want
Information
support for self care
Information often insufficient; care planning &
supported self management not mainstream
Attention to physical &
environmental needs
Problems re dignity & nutrition,
Problems in home-care and care homes
Emotional support, empathy,
respect
Can be a struggle for busy staff; poor
communication a frequent complaint
Involvement of /support for carers Often insufficient
Continuity of care, smooth
transitions
Frequent fragmentation and poor transitions.
Problems with discharge; too many visitors to
home; “telling story over and over” etc
4. Out-of-
Hours
Doctors
GP
District
Nurses
Social
Worker
Malcolm &
Barbara
Consultant
Continence
Adviser
Speech &
Language Adviser
Dietician
Community
Dentist
Occupational
Therapist
Equipment
Service
Physiotherapist
Alternating
Mattress technician
Wheelchair
Service
Oxygen
serviceDirect
Payments
Team;
Rowan
Org.
Alzheimer’s
Soc outreach
worker
Care team
2 live-in carers
(alternating weekly)
Replacement carer
[Some night nursing
– Health]
Emergency carers
& Barbara
The Web of
Care
(Last 7 yrs)
Dementia
Advisory
Nurse?
5. Person centred coordinated care
“I can plan my care with people who
work together to understand me and my
carer(s), give me control,
and bring together services
to achieve the outcomes important to
me.”
I have the
Information
I need…
I am supported
to achieve my
goals….
The professionals work as a
team.
I always know who is
coordinating my care
I’m involved as
I want to be in
decisions…
I work with my
team to agree a
care and support
plan…
When I move between settings
there is a plan in place….
6. Person centred coordinated care
near the end of life
“I can make the last stage of my life
as good as possible
because everyone works together
confidently, honestly and consistently
to help me and the people who are
important to me, including my carer(s).”
My goals and
quality of life and
death
Honest
discussion
and
planning
The people who are
important to me
My physical,
emotional, spiritual
and practical needs
Responsive
and timely
support
7. The Five Year Forward View
“We have not fully harnessed the renewable
energy represented by patients and
communities”
8. The Five Year Forward View
• People are fully engaged in their own health and care
• Services are co-produced with communities
• Inequalities are reduced
• Carers are better identified, supported and involved
• Health and care systems are fully realising the potential
of volunteering and social action
• Health and care systems are fully realising the
potential of VCSE organisations
9. Why does this matter?
People engaged and supported in health behaviours and
their care & treatment are more likely to:
• Have better health
• Have better outcomes from care and treatment
• Manage better
• Make less use of high cost services
10. Why does this matter?
Communities actively involved in decisions that affect
health and services
• Can help shape services that work for them (and
therefore you)
• Can solve many of their own problems
• Are the source of people who help people
11. What works?
• shared decisions about treatments
• care and support planning, using the principles and stages outlined by National
Voices and others.
• information, education and support for self-management for people living with
long term conditions and disabilities
• peer support for people living with long term conditions and disabilities
• coordinating care, following the narratives co-created by National Voices and
partners
• access to personal records – proven to support self management, & shared
decisions
• personal budgets to give people greater control
• training and development in the skills required for person centred care – such as
health coaching, motivational interviewing, risk communication and eliciting
people’s values and preferences
• ‘social prescribing’, where statutory professionals have access to, and refer people
into, local community sector provision of health-supporting activities
• community development approaches, such as those piloted in Croydon and
Halton, which involve the community in identifying their needs and demands, and
determining how these can be met
www.nationalvoices.org.uk/evidence
12. How do we engage?
How do we hear patient voice?
• prioritise clinical shared decision making and
personalised care planning
• use your feedback data
• work with your Healthwatch & voluntary groups
• continuing dialogue with the local community,
not episodic consultation
• work with service-users to co-design service
improvements
• Embrace and develop patient and lay leaders
15. What do staff need to “put
patients at the heart”
• a “working with” not “doing to” mindset
• time
• supportive, empowering management
• multi-disciplinary team working, supported by IT
• skills & capabilities in person centred approaches
• skills & capabilities in engaging the “informal
workforce”
• leaders and managers who prioritise all the above
16. Thanks for listening!
• www.nationalvoices.org.uk
• You can follow us on Twitter
– @NVTweeting
– @JeremyTaylorNV
• You can sign up for our newsletter: email
info@nationalvoices.org.uk
• You can become a member, partner or
supporter: email info@nationalvoices.org.uk