South Staffordshire Shropshire Healthcare NHS FT- Service user involvement and empowerment in acute mental health and forensic services- PEN 2017 Northampton General Hospital NHS Trust- Meet the matron- PEN 2017 Plymouth Hospitals NHS Trust- Empowering care in partnership #letsbeopen- PEN 2017 Great Ormond Street Hospital- Patient experience team of the year including PALS- PEN 2017 Cardiff and Vale University Health Board- Cardiff and Vale patient experience team- PEN 2017 Derby Teaching Hospitals NHS FT- Derby patient experience team- PEN 2017 Ipswich Hospital NHS Trust- Frailty care on a surgical ward- PEN 2017 Plymouth Hospitals NHS Trust- Bereavement bags- PEN 2017 Milton Keynes University Hospital NHS FT- Dementia initiatives- PEN 2017 Mid Yorkshire Hospitals- Improving end of life care experience- PEN 2017 Investing in Children- Type 1 kidz- PEN 2017 Virgin Care- Feel the difference- PEN 2017 Ipswich Hospital NHS Trust- Involving patient leaders in human factors training- PEN 2017 Healthwatch Essex- 555 model of engagement- PEN 2017 Northumbria Healthcare Trust- Introducing a birth reflection pathway in maternity services- PEN 2017 
