SyAM Software provides management solutions to help small, medium, and large enterprises operate more efficiently. Their solutions centralize asset, software deployment, remote management, and power management across an organization. Key benefits include 24/7 system monitoring, automated software patching, and power savings of up to 40% through intelligent power policies. The solutions provide dashboards and reports to give organizations visibility into system health, asset usage, and energy savings progress.

1. SyAM Software
Solutions Overview

2. About SyAM Software
• SyAM Software is a developer of Management solutions that help
Small, Medium, & Enterprises operate more efficiently through
proactive systems management and saving money through
intelligent, automated power management.
• SyAM Software is a leading management technology enabler to
global System Providers enabling them to compete against Dell, HP
and IBM
• A global company with reach into North America, South America,
Europe, Asia, and emerging markets
• A provider of certified management solutions with all Intel® based
platforms
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3. Benefits – Simplifying your IT Infrastructure
SyAM’s Management Software Suite centralizes and provides benefits to 8
core IT Solutions, ranging from Asset Management to Software Deployment.
• Guaranteed Energy Savings
– With intelligent systems management from SyAM, you can see a ROI in just a
few months. Easily set policies to control power consumption and save
substantial amounts of money
• 24/7 Monitoring and Alerting
– Set up alerts to stay in control, and always be aware of all situations that could
possibly slow down productivity
• Maximize Efficiency
– Without knowing how your systems have performed in the past, it is impossible
to improve their performance in the future. By having reports available, IT
managers can properly manager their entire IT infrastructure to ensure the
proper policies are in place to expand the life expectancy of machines while also
decreasing the cost of electricity.
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4. Pro-actively Manage All of your IT Assets
Across All of Your Remote Locations
Site Manager
Centralized Helpdesk and Asset Management interface
across all users, groups and sites
System Area Manager
Remote Management to all System Clients
System Clients
Intelligent agents installed on each system
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Asset Auditor
Mobile app for on the go asset inventory auditing
Management Utilities
Software Deployment, Patch Management and Power
Management
Power Auditor
Identified and Achieved savings

5. Product Requirements Matrix
Product / Requirements System Client System Area Manager V5 Management Utilities
Operating system support
(Can be a virtual OS On Virtual
server)
XP Pro
Windows 7 Pro / Enterprise
Windows 8 Pro/ Enterprise
Windows 8.1 Pro/ Enterprise
2003 Server
2008R2 Server
2012 Server
2012R2 Server
RedHat Linux
SuSE Linux
Fedora Linux
Ubuntu Linux
Librix Linux
Windows 7 Pro / Enterprise
Windows 8 Pro / Enterprise
Windows 8.1Pro/ Enterprise
2008R2 Server
2012 Server
2012R2 Server
Windows 7 Pro / Enterprise
Windows 8 Pro / Enterprise
Windows 8.1 Pro/ Enterprise
2008R2 Server
2012 Server
2012R2 Server
System Memory Minimum 128MB Recommend
512MB
Minimum 2GB Recommend 4GB Minimum 4GB Recommend 8GB
Network DHCP or Static IP on LAN Static IP on LAN Static IP on LAN
Hard Drive 120MB 2GB 100GB
Pre Requisites .Net 3.5
IIS 7 or above
SQL / SQL Express 2008, 2008R2
2012
Firewall Windows Firewall Exceptions are
implemented by installation
Linux Firewall settings must be user
configured
Windows Firewall Exceptions are
implemented by installation
Windows Firewall Exceptions for
remote management
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6. Management Solutions
Asset Management
Dashboard / Reporting
Data Center Management
Health Monitoring
Help Desk
Power Management
Remote Management
Software Deployment
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7. SyAM Rollout Timeline
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Product Day 1 Day 8 Day 15 Day 30
Power Auditor
- Baseline of energy consumption begins
by collecting power usage across the
network before assigning power policies
- Baseline of power
savings is now
established by
understanding
power usage on the
network after a
week of normal use.
- Analyze achieved savings by
comparing savings before and
after power policies were
implemented
- View monthly executive report
to view achieved savings
across the network
Management Utilities
- Deploy System Clients to each machine
on the network
- Deploy third party software and patches
as needed across the network to keep
systems up to date.
- Now that the
baseline is
established, create
power policy
templates and apply
them to groups of
systems
- Set power policies, deploy System Clients and third party
software as new systems are added to the network.
- Power settings to groups of systems can always be fine-tuned
to help you maximize power savings.
System Area Manager(s)
- System Clients start reporting to System Area Manager to enable the following management functions:
- Configure system monitoring and alerting.
- View a variety of reports including software utilization across the network.
- Remote into a system at any time to take over KVM for remote resolution.
- Fine tune power management settings on individual machines.
Site Manager
- Centralized Helpdesk and Ticketing.
- Gain remote access into any system on the network.
- Import all non networked assets such as telephones, printers, etc.
- Configure users and groups and other administrations settings
Asset Auditor
- Have all IT staff members download the free SyAM Asset Auditor App.
- Utilize Asset Auditor to edit the Site Manager Asset Database as new assets are purchased or need to be updated

8. ASSET MANAGEMENT
MAKE MORE CALCULATED FINANCIAL DECISIONS
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9. Asset Management
• By knowing what you have, where its located, how its configured,
and utilized, you can make more calculated financial decisions
about what will be needed in the upcoming system refresh cycle,
including hardware upgrades, application license renewal, or
maintenance contracts.
• SyAM dynamically detects computer assets down to hardware serial
numbers or application versions. SyAM also enables non computer
assets to be fully managed within the same system, and reported
upon centrally.
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10. Asset Management
• Assets can managed across
various key attributes;
– Location / Function / Owner
– Classification / Department
– And many other categories.
• In addition to configuration assets
can track financial and service
information;
– Purchase Date / Vendor
– Service Code / Contact
– Open/Closed Tickets
• With Computer Assets you can
drill down to the system details of
hardware, software configuration
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11. Asset Auditor Mobile App
• Audit IT Asset Information on the Go
– Add new assets and edit existing fields on the go. Verify assets are in the right location and
being used by the right staff members
• Utilize Barcodes and QR Codes
– Pull up asset information by utilizing a Barcode or QR code (supports Code 128, ISBN and
QR codes. This will save you time by eliminating the pain of manually entering long asset
names or serial numbers.
• Full Administrator Control
– Anyone with access to the network can use Asset Auditor Have the peace of mind that all
changes made must be approved by an administrator before the Site Manager Asset
Management database is updated.
• Log a Photo of the Asset
– Use the camera on your mobile device to provide a picture of the asset to make it easier to
identify in the future.
• GPS Locations
– When auditing assets you can record the GPS coordinates. From Site Manager, you can
view the location in Google Maps. If the location of the asset ever changes you can always
update it.
• Available in the App Store and Google Play
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12. Asset Auditor Mobile App
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Edit existing assets or add
a new one.
Edit the text fields, log a
picture and add GPS
coordinates
Approve the changes in Site
Manager before the database
is updated.

13. DASHBOARD/REPORTING
EQUIPPING IT WITH THE INFORMATION THEY NEED
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14. Dashboard/Reporting
• The Dashboards and reporting capabilities keep IT informed of all
managed systems status, configuration, and provides simple visual
indicators for problem systems to allow quick resolution.
• Through integrated reporting at all levels you can fully understand
what assets you have, their change history, and utilization levels
enabling them to relocate where needed. The reporting is available
at anytime from anywhere on the network providing reports on
power savings, asset service history, application utilization and
more.
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15. Dashboard/Reporting
• IT is provided a Dashboard
that contains real-time status
and access to all managed
systems on the network
• Monthly executive reports
keep finance, facility and IT
departments updated with
how Energy savings are
progressing
• With projected savings vs.
achieved savings data they
can make sure they are in line
with their savings goals.
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16. DATA CENTER MANAGEMENT
UNDERSTAND THE REAL TIME STATUS OF YOUR SERVER
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17. Data Center Management
• With today’s powerful enterprise servers, data centers continue to
heat up and require more power for the cooling of servers. SyAM
gives you control through a single interface to fully understand the
real-time status of the server room, from power consumption to
temperatures, and utilization levels. This information makes it
possible for you to make accurate decisions to truly improve server
room efficiencies.
• SyAM’s Data Center Management intelligent policies allow you to
reduce server power consumption by reducing operating
temperatures at non critical operational times. By controlling
temperatures you not only reduce server energy costs, but also data
center cooling systems that won’t need to be powered up as
frequently.
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18. Data Center Management
• Server Policy summary shows IT
instantly what policies are
programed to the server and which
ones are currently active
• IT are in control and define the
servers power policies
- Policies can be based on hardware
sensor triggers
- Policies can be enforced for wattage
limitations
- Policies can be enforce on user defined
days and times of the week
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19. Microsoft System Center Operations
Manager (SCOM) Management Pack
• Diagram, State and Alert Views
• System Monitoring – monitors hardware and logical sensors and
displays a health state (Normal, Degraded, Critical)
• System Alerts – Displays alerts for systems with health changes
• Remote Desktop – Allows the user to launch a remote desktop from
the SCOM client to the selected machine.
• System Area Manager Console – Ability to launch the console for
the System Area Manager that the System Client reports to
• Dynamic Discovery – any system running a system client and is
reporting to SCOM is automatically added into this management
pack and is viewable in both the diagram view and state view.
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20. Diagram View of Hardware Sensors
From within the Diagram view and state view the user can launch the interface into
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the System Area Manager that the System Client is reporting to

21. HEALTH MONITORING
24/7 ALERTING TO HELP YOU SOLVE ISSUES BEFORE THEY
BECOME A PROBLEM
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22. Health Monitoring
• Through its dynamic discovery of the system hardware and software
environment, you are presented key sensor monitoring information
without any user intervention.
– The SyAM Software utilizes various standards to access hardware
sensors such as IPMI 1.0, 1.5, 2.0, it also access sensors using
proprietary Super IO device support
– Hard Drive Sensors are directly accessed on the hard disk utilizing the
SMART standard
– CPU Core Temperatures are accessed diretcly from the CPU cores
MSR’s
– The wattage value is retrieved from Enterprise Servers with Node
Manager support or from the intelligent agent within the SyAM Software
that calculates based upon the systems configuraiton, utilization and
running state
• This real-time monitoring and Predictive Failure Alerting feature
provides you the critical time to backup data and to schedule the
necessary fixes without reducing user productivity or risking loss of
data.
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23. • Dynamically discovers your
hardware environment with
no user intervention
• Proactive Health Monitoring
and Alerting reduces costly
unplanned system down
time
• System Alert Matrix that
allows the user to configure
system specific notification
settings, at a sensor level
• Central alerting provides
notifications configuration
options for all systems
managed
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Health Monitoring

24. HELP DESK
CENTRALIZE YOUR IT INFRASTRUCTURE SUPPORT
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25. Help Desk
• Whether you support multiple end users, or customers on your
Network, the help desk capabilities integrated with SyAM’s Asset
Management provide IT with a centralized system, to manage all IT
help desk responsibilities.
• The SyAM configurable self-service ticketing portal enables you to
tailor service to the audience’s technical level, and terms; while
streamlining the help desk support process with IT defined check
lists based on user issues and ticketing rules, so the appropriate
technician is assigned the necessary action.
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26. 26
• Provides IT with a single ticketing
system for all managed assets
(Computer and non Computer)
• System Client issues can be
Help Desk
configured for real-time auto ticketing
• IT can customize a self service
ticketing portal making it user friendly
based on the users they support
• Users can review ticket status, and
report new problems directly from their
browser
• Check lists can be created and
presented to the user based upon the
problem being reported to assist with
self resolution

27. POWER MANAGEMENT
ENERGY REDUCTION BY UP TO 40%
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28. Power Management
• You are provided with a comprehensive set of tools to fully
understand and take control of the power utilization across your
network of systems, enabling you to pro-actively reduce energy
costs by up to 40% with minimal resources.
• With key energy savings data presented automatically through
monthly executive level reporting, or through the Power Audit
dashboard, you can be in control and have a full understanding of
your power goals, while knowing your power policies are being
executed intelligently and without affecting user productivity or
powering down critical systems.
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29. • IT can configure different power policy
plans that will work best for their
environment
• Power management policies can be
applied to individual or groups of
systems
• Once programmed no further
intervention is required as the System
Client executes the power
management policy
• Policies are intelligent and do not
disrupt users productivity
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Power Management

30. REMOTE MANAGEMENT
CENTRALLY MANAGE ALL SYSTEMS
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31. Remote Management
• You are provided with remote access from anywhere on the network
to any system the Remote Management features range from helping
an end user interactively, through remotely bringing back systems
from a crash state at your end users remote location.
• SyAM enables remote management capabilities to control all
systems across your network. Even if your systems are no longer
functioning, SyAM has the capabilities to bring those systems back
to life through the latest out of band technologies, IPMI, vPro or
Dash.
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32. Remote Management
• Remotely power on, shutdown or
restart a system
• Provide secure Wake on LAN
through Web URL to remote end
users
• Solve issues remotely by
connecting to systems and taking
KVM control
• Access systems in non
operational states through out of
band management
– IPMI
– vPro (AMT)
– DASH
• Track GPS enabled systems
removed from your network
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33. Remote Management Features
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34. SOFTWARE DEPLOYMENT
AUTOMATE YOUR IT SYSTEMS FROM TOP TO BOTTOM
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35. Software Deployment
• Managing applications, security patches, or scheduling virus scans
can become an overwhelming task. SyAM helps simplify these tasks
through its intelligent job-scheduling software deployment tool.
• These jobs automate when systems get powered on, patched,
scanned for viruses, or other key routines. Keep systems optimized
without disrupting users productivity, while the job details help keep
you informed of which systems have successfully been updated,
and which remaining systems still need to be updated.
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36. Software Deployment
• Administrators can
automatically deploy software
updates and patches by
creating a template, and
applying it to the target systems
• Software deployment can be to
one, many or entire groups of
computers
• Jobs can be run on demand or
scheduled
• Jobs can be repetitive (such as
critical patch management), or stop
once successfully completed
(such as deploying Microsoft office)
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