Symantec Endpoint Virtualization Suite
Software Virtualization & Streaming
Eliminare intere fasi dell’ IMAC (Install Move Add Change)




                                                             1
Agenda

   1     Business & IT Challenges

   2     Virtualization Strategy

   3     Virtualizing the Endpoint

   4     Demo




                                     2
Business Challenges
• Everybody is cutting back
  – Layoffs across the board
  – Budget reductions
  – Tighter control on all costs
  – No purchases without proven short ROI
• IT has to do more with less
  – Increased regulations and compliance rules
  – “Gartner recommends IT Organizations Establish IT Cost-Cutting Programs
    Now” – Feb. 25, 2008
    • “Step 1 – Don’t Wait for the Cost-Cutting Mandate from Management”
• The new top priority?


                                                                           3
IT Challenges
• Management challenges
  –   Most environments are now heterogeneous – physical and virtual assets
  –   Flexible end-user productivity models require rapid provisioning
  –   Application license models aren’t keeping up with dynamic workforce
  –   Silos within IT are serving the same users
      • i.e. desktop management, server-based computing, virtual infrastructure
• Security concerns
  – Introduction of single points of failure
  – Potential loss of visibility/control
• Infrastructure complexity
  –   More unique computing stacks, not fewer
  –   Increasingly mobile workforce
  –   Multiple virtualization approaches and platforms
  –   Consumerization of IT


                                                                                  4
Symantec is Uniquely Positioned




Symantec protects,                             Virtualization allows focus on
manages, and controls            Symantec      information that matters
information
• Server & Client management
                                  delivers     • Separates information that matters
                                                 from commodity bits and hardware
• High availability
• Compliance
                               revolutionary   • Allows enterprise to “architect
                                                 around the information”, rather
• Security                        results        than systems or applications




                                                                              5
Symantec’s Virtualization Solutions
• Symantec Solutions for Virtualization enable organizations to
  take full advantage of server and endpoint virtualization while
  preserving best practices for efficiency and cost savings.

         Data              Storage             Business              Endpoint
      Protection         Management           Continuity           Virtualization

                            Veritas Virtual     Veritas Cluster         Workspace
         NetBackup
                            Infrastructure          Server             Virtualization




                           Veritas Storage                              Workspace
         Backup Exec                           Veritas NetBackup
                            Foundation                                  Streaming



                              Veritas           Backup Exec &          Workspace
         Backup Exec
                           CommandCentral        Backup Exec           Corporate &
       System Recovery
                              Storage          System Recovery           Remote



                                                                                        6
The Purpose of IT



1. Support end-user productivity




2. Protect confidential data




                                   7
The Cost of the Endpoint

• The device




• The workspace
  – Desktop, Applications, Profiles, Data




                                            8
Endpoint Virtualization Vision
• TRANSFORM CLIENT COMPUTING
 – Use virtualization to separate ‘information that matters’
 – Improve the end-user experience
 – Lower the cost of managing endpoint devices


             STRATEGIES
              • Portable user experience
              • Centralized management
              • Heterogeneous support
              • Standards based approach
              • Comprehensive protection and control
              • Automation

                                                               9
Reduce Complexity and Cost


                                                          Portable Workspace

                                                                Data

                                                               Profile

                                                            Applications

                                                              Desktop


                                              Separate Components
                                              •   Reduce maintenance costs
                                              •   Reduce support costs
   Simple                  Complex  Simple
                              Complex
                               Simple         •   Reduce storage requirements
                                              •   Simplify disaster recovery
Improve manageability and lower costs         •   Improve accessibility
for ALL desktops – physical and virtual       •   Increase flexibility


                                                                         10
Dynamic Workspace Configuration




                      OSProfiles
                      Applications
                        /Data
                          Desktop




      Role-based rules engine delivers the right resources
      instantly, on-demand, regardless of location or device.
                                                                11
Comparing Compute Models
                                                  Essential Workspace Components

                             Desktop               Applications                    Profile                          Data




                 Desktop                Laptop       Terminal Server    Hypervisor                PC Blade                 Storage
                                                       Profile           Profile     Profile    Profile   Profile
                                                                                                                       Data
               Data                    Data            Profile                                                         Data




                                                                                                App
                                                                                                App
                                                                                                App
                                                                                                App

                                                                                                          App
                                                                                                          App
                                                                                                          App
                                                                                                          App
                                                                                     App
                                                                                     App
                                                                                     App
                                                                                     App
                                                                         App
                                                                         App
                                                                         App
                                                                         App
                                                       Profile             OS         OS          OS        OS         Data
Common         Profile                 Profile         Profile           Profile     Profile    Profile   Profile      Data
Compute
                                                       Profile                                                         Data




                                                                                     App
                                                                                     App
                                                                                     App
                                                                                     App
                                                                         App
                                                                         App
                                                                         App
                                                                         App




                                                                                                App
                                                                                                App
                                                                                                App
                                                                                                App

                                                                                                          App
                                                                                                          App
                                                                                                          App
                                                                                                          App
Models
              App
              App

              App
              App

                                   App
                                   App
                                   App
                                   App




                                                                           OS          OS         OS        OS         Data
                                                      App
                                                      App

                                                      App
                                                      App                Profile     Profile
                                                                                                Profile   Profile      Data
                                                                                                                       Data


                                                                                     App
                                                                                     App
                                                                                     App
                                                                                     App
                                                                         App
                                                                         App
                                                                         App
                                                                         App




                                                                                                          App
                                                                                                          App
                                                                                                          App
                                                                                                          App
                                                                                                App
                                                                                                App
                                                                                                App
                                                                                                App
                    OS                    OS               OS             OS           OS
                                                                                                  OS        OS         Data
 Location     Distributed          Distributed       Data center       Data center             Data center           Data center
              One physical         One physical      One physical      Many virtual            Many physical         Many systems
     &        system               system            system            systems                 systems               Multi-user access
Utilization   One user             One user          Many users        One user each           One user each

                                                                                                                                 12
Dynamic Workspace Management
Automated
Workspace
Configuration
• User
• Device
• Location        Rich Client PC       Rich Client PC          Presented Apps      Virtual desktops    Virtual PCs            SAN / Storage
                  • Professionals      • Mobile workers        and/or Desktops     • High security     • Power users          • Common store
                  • High graphic       • Frequently            • Task workers      • Dedicated         • Thin client          • Secure data
                    applications         disconnected          • Shared compute      computing           access               • Backed up

                     Desktop               Laptop    Terminal Server Hypervisor
                                               Symantec Endpoint Virtualization                         PC Blade
                                                                                                       Suite                       Storage
Consistent
Dynamic              Profiles          Profiles               Profiles               Profiles             Profiles                 Data
                               Desktop Applications         Applications
                                                              Applications
                                                                                             Profile
                                                                                     Applications         Applications
                                                                                                                            Data
Workspace            Applications                                                                                                  (Profiles)
                     Desktop           Desktop                Desktop                Desktop              Desktop



                      Desktop               Laptop            Terminal Server        Hypervisor            PC Blade                Storage

Hardware and
Infrastructure
(heterogeneous)



                  Symantec             Symantec                Citrix               VMware             Symantec                Symantec
Managed by:       or Microsoft         or Microsoft            or Microsoft         or Microsoft       or Microsoft            or NetApp
                  or HW vendor, etc.   or HW vendor, etc.      or Symantec, etc.    or Sun, etc.       or HW vendor, etc.      or EMC, etc.

                                                                                                                                           13
Symantec Workspace Streaming
                                        Streaming is a great collaborative technology. It allows
                              flexibility for remote access, but it’s also secure.
                                                            David Gipstein
         Workspace                                          Director of SEAS Computing & Information
                                                            Technology, Harvard
         Streaming


 Virtual Distribution                 For the user, it is just as if the application had been
                              installed locally, as intended by the manufacturer, and it works
• On-demand application       in exactly that way.
  streaming                                                 Chris Huber
• User-based provisioning                                   Senior Consultant, X-Tech

• Direct MSI conversion
• Single click application
  upgrades                            Symantec Workspace Streaming saves us 1,600
• Dynamic License             technician hours a year, worth about $80,000. Payback is in four
  Management
                              months.
• License cost optimization                                 Jason Hyams
• Industry standard                                         Director of Technology, St. Agnes Academy
  distributed architecture
How Streaming Works
• Minimum bits required for UI
                                       Startup Block
• Stream new functionality as needed
• Local execution                      On-demand
• Central management                   Predictive
• Online or offline




                                                    15
Application Lifecycle Management
              New Applications                                         Update Applications                                       Retire Applications
              (Purchased Software)                                     (Version Control)                                         (Recover Licenses)




                 Optimize License Utilization                                                                           Package
                (Monitor usage, look for opportunities)
                                                                             Policy                                     (To Virtualize or Not to Virtualize…)

                       License Compliance                                  Management                                         Provision
             (Deliver then Inventory, or Proactive)                          Issues                                           (Host or User, Directory connection?)


                      Broken Applications                                          Visibility                                  Presentation
                              (Repair or redeliver)                                                                            (Preload or deliver later, how?)

                                                                                    Control
                                         Delivery                                                                           Personalization
                            (Push, Pull, On-Demand)                                   Effort                                (Install-time logic and setup)


                                           Connectivity                                                            User Data
                                        (Online and Offline)                                                       (Local, remote, virtualized)


                                                      Endpoint Location
                                                      (LAN, WAN, Internet, Remote Office, Partner Company, Web Customer?)


“A number of technology developments are set to further improve manageability and standardization. Streaming technology, often used in
combination with application virtualization, is set to augment current application delivery techniques and promises to simplify some aspects of
the delivery process — particularly for roaming (that is, notebook) users.”      - Gartner, “How to Reduce Your PC TCO 30% in 2011” Publication Date: 20 March 2009


                                                                                                                                                                      16
License Compliance & Optimization




                                    17
Symantec Workspace Virtualization
                                            We estimated that it would have taken a team of 15
                                    technicians working full time for six months to (manually) switch
                                    email systems… With Workspace Virtualization, we made the
          Workspace                 switch in about two days – a 99 percent reduction in time.
         Virtualization
                                                                   Neil Baird
                                                                   Senior Client Systems Analyst, University
Virtual Execution                                                  Health Care


• Eliminate application conflicts
• Accelerate application rollouts              Symantec Workspace Virtualization has made testing
• Virtualized apps interact         extremely easy, which is another big timesaver. Now when we
  normally
                                    want to tryout a new piece of software, we use Workspace
• User/system/management
  agents interact normally with     Virtualization to put it on a layer of the OS, run it, and see if we
  virtualized apps                  like it. If we don’t, we just turn the application off, delete it, and
• Keeps base OS image clean
                                    it’s completely gone.
• Rapidly resolve application                                      Robert Boenne
  problems
                                                                   Network Engineer, Teachers Credit Union
• Integration with multiple
  Symantec products


                                                                                                               18
Application Virtualization
            Traditional Environment                                               Virtualized Environment




                                                                                     Application A




                                                                                                                        Application C
                                                                                                       Application B
              Application A




                                                  Application C


                                                                  App D
                                  Application B




                                                                                                                                                App E
                                                                                                                                        App D
                                                                          App E
                                                                                                                   Virtualization Agent


                              Operating System                                                       Operating System


                              Streamed and virtualized applications are more
                              easily managed
“Applications that have been challenging to package for distribution with traditional software distribution tools are ideal candidates for
application virtualization and streaming.” - Gartner, “How to Reduce Your PC TCO 30% in 2011” Publication Date: 20 March 2009


                                                                                                                                                        19
Behavior of Virtualized Applications Apps
     Interactive Apps (default)   Isolated
                                  (as required)


     App       App         App   App         App        App
     A         B           C     A           B          C

                                 Can’t                   Can’t
                                 see                     see in
                                 out




      Windows Operating System      Windows Operating System




     Full control over application visibility
                                                                  20
Containment that’s Clear

       Symantec Virtualization                                          Competing Products
                Anti-Virus
                Inventory
                  Audit                                                       Anti-Virus
                                                                              Inventory
                                                                                Audit

        App         App           App                                   App        App           App
RAM
         A           B             C                                     A          B             C

DISK




          Windows Operating System                                       Windows Operating System


              Performs Normally      Limited Performance                      Does Not/Cannot Perform
                                     Requires manual configuration
                                     or specific integration with the
                                     virtualization agent
A Decade of Experience
  “Top three application                        “Second coolest                      Listed in top 5 client                 “I'm now going to officially expand my list
  virtualization plays…”                        software of the year...”             virtualization vendors                 to include Company #6: Symantec.”
  - ComputerWorld Germany                       - IT Media Japan                     - PGQ solution matrix                  - Brian Madden, Brian Madden Inc

       “Industry stalwarts such as CA, Symantec, Cisco and Sun are in the virtualization game for real now…” – CIO Magazine (CIO.com)

                                                                                                                                       Altiris acquired by Symantec
   AppStream founded                                                                                                                             HP Virtual Firefox FCS
                                  AppStream FCS                                                                                                     Endpoint Virtualization BU
                                    nSuite founded                                                                    SVS 2.0                           AppStream acquired
                                                 FSLogic Founded                                                      FCS                                     nSuite acquired
                                                                    Protect FCS                                                                                         SEV Suite 6.1 FCS
                                                                                  FSLogic acquired                                                                         Dell Mobile
                                                                                  by Altiris                                                                               Clinical
                                                                                                                                                                           Computing FCS


1999        2000            2001              2002          2003           2004              2005              2006             2007           2008             2009           2010

                                             UPSIDE
                                             “Hot 100”
                                                                                                                                       CRN
                           Networld + Interop                                                                                          “Emerging Tech            EMA
                           “Best of Show” &                                                              SIAA 2005
                                                                     Forrester                           “CODiE                        Dynamo”                   “All-Star 2008”
                           “People’s choice”                         Top Five            TiEcon                                        “50 Emerging
                                                                                         “Best of        Finalist”
          BayStart                                                   “X Internet”                                                      Vendors”
                                                                     Vendor              Showcase”
          “Most Likely to Succeed Startup”


                                                                                    The first-of-its-kind Mozilla
                                              2003 Finalist                         Firefox for HP Virtual
                                              SystemSoftware                        Solution, 2008
                                              FSLogic Protect




                                                                                                                                                                                   22
Thank you!




SYMANTEC PROPRIETARY/CONFIDENTIAL – INTERNAL USE ONLY
Copyright © 2010 Symantec Corporation. All rights reserved.


                                                              24

Symantec Endpoint Virtualization Suite

  • 1.
    Symantec Endpoint VirtualizationSuite Software Virtualization & Streaming Eliminare intere fasi dell’ IMAC (Install Move Add Change) 1
  • 2.
    Agenda 1 Business & IT Challenges 2 Virtualization Strategy 3 Virtualizing the Endpoint 4 Demo 2
  • 3.
    Business Challenges • Everybodyis cutting back – Layoffs across the board – Budget reductions – Tighter control on all costs – No purchases without proven short ROI • IT has to do more with less – Increased regulations and compliance rules – “Gartner recommends IT Organizations Establish IT Cost-Cutting Programs Now” – Feb. 25, 2008 • “Step 1 – Don’t Wait for the Cost-Cutting Mandate from Management” • The new top priority? 3
  • 4.
    IT Challenges • Managementchallenges – Most environments are now heterogeneous – physical and virtual assets – Flexible end-user productivity models require rapid provisioning – Application license models aren’t keeping up with dynamic workforce – Silos within IT are serving the same users • i.e. desktop management, server-based computing, virtual infrastructure • Security concerns – Introduction of single points of failure – Potential loss of visibility/control • Infrastructure complexity – More unique computing stacks, not fewer – Increasingly mobile workforce – Multiple virtualization approaches and platforms – Consumerization of IT 4
  • 5.
    Symantec is UniquelyPositioned Symantec protects, Virtualization allows focus on manages, and controls Symantec information that matters information • Server & Client management delivers • Separates information that matters from commodity bits and hardware • High availability • Compliance revolutionary • Allows enterprise to “architect around the information”, rather • Security results than systems or applications 5
  • 6.
    Symantec’s Virtualization Solutions •Symantec Solutions for Virtualization enable organizations to take full advantage of server and endpoint virtualization while preserving best practices for efficiency and cost savings. Data Storage Business Endpoint Protection Management Continuity Virtualization Veritas Virtual Veritas Cluster Workspace NetBackup Infrastructure Server Virtualization Veritas Storage Workspace Backup Exec Veritas NetBackup Foundation Streaming Veritas Backup Exec & Workspace Backup Exec CommandCentral Backup Exec Corporate & System Recovery Storage System Recovery Remote 6
  • 7.
    The Purpose ofIT 1. Support end-user productivity 2. Protect confidential data 7
  • 8.
    The Cost ofthe Endpoint • The device • The workspace – Desktop, Applications, Profiles, Data 8
  • 9.
    Endpoint Virtualization Vision •TRANSFORM CLIENT COMPUTING – Use virtualization to separate ‘information that matters’ – Improve the end-user experience – Lower the cost of managing endpoint devices STRATEGIES • Portable user experience • Centralized management • Heterogeneous support • Standards based approach • Comprehensive protection and control • Automation 9
  • 10.
    Reduce Complexity andCost Portable Workspace Data Profile Applications Desktop Separate Components • Reduce maintenance costs • Reduce support costs Simple Complex  Simple Complex Simple • Reduce storage requirements • Simplify disaster recovery Improve manageability and lower costs • Improve accessibility for ALL desktops – physical and virtual • Increase flexibility 10
  • 11.
    Dynamic Workspace Configuration OSProfiles Applications /Data Desktop Role-based rules engine delivers the right resources instantly, on-demand, regardless of location or device. 11
  • 12.
    Comparing Compute Models Essential Workspace Components Desktop Applications Profile Data Desktop Laptop Terminal Server Hypervisor PC Blade Storage Profile Profile Profile Profile Profile Data Data Data Profile Data App App App App App App App App App App App App App App App App Profile OS OS OS OS Data Common Profile Profile Profile Profile Profile Profile Profile Data Compute Profile Data App App App App App App App App App App App App App App App App Models App App App App App App App App OS OS OS OS Data App App App App Profile Profile Profile Profile Data Data App App App App App App App App App App App App App App App App OS OS OS OS OS OS OS Data Location Distributed Distributed Data center Data center Data center Data center One physical One physical One physical Many virtual Many physical Many systems & system system system systems systems Multi-user access Utilization One user One user Many users One user each One user each 12
  • 13.
    Dynamic Workspace Management Automated Workspace Configuration •User • Device • Location Rich Client PC Rich Client PC Presented Apps Virtual desktops Virtual PCs SAN / Storage • Professionals • Mobile workers and/or Desktops • High security • Power users • Common store • High graphic • Frequently • Task workers • Dedicated • Thin client • Secure data applications disconnected • Shared compute computing access • Backed up Desktop Laptop Terminal Server Hypervisor Symantec Endpoint Virtualization PC Blade Suite Storage Consistent Dynamic Profiles Profiles Profiles Profiles Profiles Data Desktop Applications Applications Applications Profile Applications Applications Data Workspace Applications (Profiles) Desktop Desktop Desktop Desktop Desktop Desktop Laptop Terminal Server Hypervisor PC Blade Storage Hardware and Infrastructure (heterogeneous) Symantec Symantec Citrix VMware Symantec Symantec Managed by: or Microsoft or Microsoft or Microsoft or Microsoft or Microsoft or NetApp or HW vendor, etc. or HW vendor, etc. or Symantec, etc. or Sun, etc. or HW vendor, etc. or EMC, etc. 13
  • 14.
    Symantec Workspace Streaming Streaming is a great collaborative technology. It allows flexibility for remote access, but it’s also secure. David Gipstein Workspace Director of SEAS Computing & Information Technology, Harvard Streaming Virtual Distribution For the user, it is just as if the application had been installed locally, as intended by the manufacturer, and it works • On-demand application in exactly that way. streaming Chris Huber • User-based provisioning Senior Consultant, X-Tech • Direct MSI conversion • Single click application upgrades Symantec Workspace Streaming saves us 1,600 • Dynamic License technician hours a year, worth about $80,000. Payback is in four Management months. • License cost optimization Jason Hyams • Industry standard Director of Technology, St. Agnes Academy distributed architecture
  • 15.
    How Streaming Works •Minimum bits required for UI Startup Block • Stream new functionality as needed • Local execution On-demand • Central management Predictive • Online or offline 15
  • 16.
    Application Lifecycle Management New Applications Update Applications Retire Applications (Purchased Software) (Version Control) (Recover Licenses) Optimize License Utilization Package (Monitor usage, look for opportunities) Policy (To Virtualize or Not to Virtualize…) License Compliance Management Provision (Deliver then Inventory, or Proactive) Issues (Host or User, Directory connection?) Broken Applications Visibility Presentation (Repair or redeliver) (Preload or deliver later, how?) Control Delivery Personalization (Push, Pull, On-Demand) Effort (Install-time logic and setup) Connectivity User Data (Online and Offline) (Local, remote, virtualized) Endpoint Location (LAN, WAN, Internet, Remote Office, Partner Company, Web Customer?) “A number of technology developments are set to further improve manageability and standardization. Streaming technology, often used in combination with application virtualization, is set to augment current application delivery techniques and promises to simplify some aspects of the delivery process — particularly for roaming (that is, notebook) users.” - Gartner, “How to Reduce Your PC TCO 30% in 2011” Publication Date: 20 March 2009 16
  • 17.
    License Compliance &Optimization 17
  • 18.
    Symantec Workspace Virtualization We estimated that it would have taken a team of 15 technicians working full time for six months to (manually) switch email systems… With Workspace Virtualization, we made the Workspace switch in about two days – a 99 percent reduction in time. Virtualization Neil Baird Senior Client Systems Analyst, University Virtual Execution Health Care • Eliminate application conflicts • Accelerate application rollouts Symantec Workspace Virtualization has made testing • Virtualized apps interact extremely easy, which is another big timesaver. Now when we normally want to tryout a new piece of software, we use Workspace • User/system/management agents interact normally with Virtualization to put it on a layer of the OS, run it, and see if we virtualized apps like it. If we don’t, we just turn the application off, delete it, and • Keeps base OS image clean it’s completely gone. • Rapidly resolve application Robert Boenne problems Network Engineer, Teachers Credit Union • Integration with multiple Symantec products 18
  • 19.
    Application Virtualization Traditional Environment Virtualized Environment Application A Application C Application B Application A Application C App D Application B App E App D App E Virtualization Agent Operating System Operating System Streamed and virtualized applications are more easily managed “Applications that have been challenging to package for distribution with traditional software distribution tools are ideal candidates for application virtualization and streaming.” - Gartner, “How to Reduce Your PC TCO 30% in 2011” Publication Date: 20 March 2009 19
  • 20.
    Behavior of VirtualizedApplications Apps Interactive Apps (default) Isolated (as required) App App App App App App A B C A B C Can’t Can’t see see in out Windows Operating System Windows Operating System Full control over application visibility 20
  • 21.
    Containment that’s Clear Symantec Virtualization Competing Products Anti-Virus Inventory Audit Anti-Virus Inventory Audit App App App App App App RAM A B C A B C DISK Windows Operating System Windows Operating System Performs Normally Limited Performance Does Not/Cannot Perform Requires manual configuration or specific integration with the virtualization agent
  • 22.
    A Decade ofExperience “Top three application “Second coolest Listed in top 5 client “I'm now going to officially expand my list virtualization plays…” software of the year...” virtualization vendors to include Company #6: Symantec.” - ComputerWorld Germany - IT Media Japan - PGQ solution matrix - Brian Madden, Brian Madden Inc “Industry stalwarts such as CA, Symantec, Cisco and Sun are in the virtualization game for real now…” – CIO Magazine (CIO.com) Altiris acquired by Symantec AppStream founded HP Virtual Firefox FCS AppStream FCS Endpoint Virtualization BU nSuite founded SVS 2.0 AppStream acquired FSLogic Founded FCS nSuite acquired Protect FCS SEV Suite 6.1 FCS FSLogic acquired Dell Mobile by Altiris Clinical Computing FCS 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 UPSIDE “Hot 100” CRN Networld + Interop “Emerging Tech EMA “Best of Show” & SIAA 2005 Forrester “CODiE Dynamo” “All-Star 2008” “People’s choice” Top Five TiEcon “50 Emerging “Best of Finalist” BayStart “X Internet” Vendors” Vendor Showcase” “Most Likely to Succeed Startup” The first-of-its-kind Mozilla 2003 Finalist Firefox for HP Virtual SystemSoftware Solution, 2008 FSLogic Protect 22
  • 24.
    Thank you! SYMANTEC PROPRIETARY/CONFIDENTIAL– INTERNAL USE ONLY Copyright © 2010 Symantec Corporation. All rights reserved. 24