The document outlines an agenda for a workshop titled "Kaizen You! Continuous Improvement for You and Your Team". The agenda includes sessions on making continuous improvement part of one's work through finding personal passions, project-based learning, and team-based skills mapping and project ideation. Participants will work in groups to map their skills and passions, generate ideas for a learning project, and begin building out the project by mapping steps and assigning tasks. The goal is to help participants bring continuous improvement back to their work through teaching others.

1. Kaizen You!
Continuous Improvement
for You and Your Team
Stacey Seronick
Content Strategist, Today’s Facilitator
LavaCon 2016
Las Vegas, October, 2016
© 2016 Wells Fargo Bank, N.A. All rights reserved.

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Time Activity Duration
8:00-8:30 AM Welcome, introductions 30 min
8:30-9:05 AM Make it your own – find your passion 35 min
9:05-9:20 AM Break 15 min
9:20-9:40 AM Project-based continuous learning and teaching 20 min
9:40-9:45 AM Stretch 5 min
9:45-10:30 AM Ideation for building a project 45 min
10:30-10:45 AM Break 15 min
10:45-11:45 AM Building the project 60 min
11:45 AM -12:00 PM Questions/wrap up 15 min
Kaizen You! Workshop Agenda

3. 8:00 – 8:30 AM
Welcome, Introductions

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Requests for Today
• Devices/laptops on holiday
• Honor the time boundaries please
• Respect one another’s perspective
• Trust your ideas; contribute fearlessly

5. Introduce yourself!

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Tell us a bit about yourself
 Name
 Where do you call home
 Your title and/or functional role
 Think about the best trip you ever took – where
did you go? Why is it “the best”?

7. What is kaizen?

8. Kaizen is the practice of continuous
improvement.
One of the most notable features of kaizen is that big
results come from many small changes
accumulated over time. However this has been
misunderstood to mean that kaizen equals small
changes. In fact, kaizen means everyone involved
in making improvements.

9. What does this look like?

10. 1. Continuous learning
2. Passion and accountability
3. Buy-in

11. Passion breeds accountability
Skill (plus values and personality) breeds passion
Education and encouragement breeds skill

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Additional benefits to bringing it back home
 Greater trust amongst team members
 Open sharing of ideas, feedback, analysis and
collaboration

13. 8:30 – 9:05 AM
Make it your own,
Find your passion

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What is a Skills and Passions web?
 “Ideal” skill set shapes have evolved from T, to E,
to a dripping T
 It’s the intersections of the drips that can provide
truly innovative thinking and improvement
 Consider an empty fishing net

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My Skills and Passions Web

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(10 min) Move into groups and write down:
 What do you think are your 3 strongest skills; rank
them from 1 (strongest) to 3 (least strong)
 What would your best friend say is your biggest
weakness
 What are the 3 skills or knowledge areas you are
most passionate about
 What would you like to learn more about
 What do you think you should learn more about
 Share with your group and look for intersections.

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(15 min) Map Your Skills and Passion Web:
 Draw out these ecosystems of knowledge to create
your Skills and Passions Web
 Take note of existing connections you may not
have been aware of – this is knowledge you may
not realize you have!
 Take note of gaps in connections – these may
be areas to explore or rabbit holes you decide not
to jump down

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(5 min) Share A-Ha’s:
 Pick out one of the connections that surprised you
or that you found you lack but that you want to
pursue and share

19. 9:05 – 9:20 AM
Break

20. 9:20 – 9:40 AM
Project-Based Continuous
Learning and Teaching

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What is Project-based learning?
 Some learn best through seeing/reading
 Some learn best from hearing/listening
 Most learn best through a combination of DOING
and seeing or hearing
 Project-based learning delivers the best outcomes
for the vast majority of people
 The BEST way to learn is to teach

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What is Project-based learning?
 Project-based learning steps a learner through a
set of skills in a logical way, guiding the learner to
explore and reach conclusions on their own
 Examples of such projects…

23. 9:40 – 9:45 AM
Stretch

24. 9:45 – 10:30 AM
Ideation for building a project

25. Ideate: Generate ideas for learning objectives for a
Learning Project that you can build and use to
teach your team using MS Word; review your
team’s Skills and Passions Webs for inspiration
Review: Leverage ideas and learnings from each
other
Prioritize: Align on ideas to develop a proof of
concept

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All ideas are welcomed,
all thoughts are welcomed.
 Keep them flowing
 Keep it fast, energized and moving

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Ideation
• 9:45 – 9:50 (5 min)
Individually write as many skills as possible
• 9:50 – 10:00 (10 min)
Present individual skills & critique
• 10:00 – 10:20 (20 min)
Decide on direction with your team- List learning objectives
– Are outside reference materials or prior knowledge needed?
– Focus on key elements
– Do not fill all the blanks
• 10:20 – 10:30 (10 min)
Present best solutions and vote

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How do we describe learning a skill?
Learning objectives are discrete tasks (align text)
that make up a skill (create a resume)
Learning paths are the ordering of those tasks into
a logical and valuable map towards skill mastery

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Rules of Critique
 Feedback should focus on how and/or why an
objective does or does not satisfy the goal of the
skill
 Reviewers should ask clarifying questions whenever
necessary
 Presenters should clarify aspects of the skill and
learning objectives
 Avoid problem solving during critique. The focus is on
analyzing the merits of the proposed project, not
suggesting other approaches
 Consider knowledge and passion, within your
team, for the skill

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Ideation
• 9:45 – 9:50 (5 min)
Individually write as many skills as possible
• 9:50 – 10:00 (10 min)
Present individual skills & critique
• 10:00 – 10:20 (20 min)
Decide on direction with your team- List learning objectives
– Are outside reference materials or prior knowledge needed?
– Focus on key elements
– Do not fill all the blanks
• 10:20 – 10:30 (10 min)
Present best solutions and vote

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Ready, set, vote!
Select your favorite overall skill
 Place the dot near the title/header of the concept
5 dots for learning objective level voting
 Spread these out however you see fit, but select
based on how supportive they are of the skill you pick

32. 10:30 – 10:45 AM
Break

33. 10:45 – 11:45 AM
Building the Project

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Building the Project
• 10:45– 11:00 (15 min)
Map out the broad steps needed
• 11:00 – 11:25 (25 min)
Decide who writes what and write specific steps
• 11:25 – 11:45 (20 min)
Bring steps together and test

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Decide on the Learning Path
 Decide how much prior knowledge your
audience has (or should have) and that will
help you with where to start
 Broadly map out all of the steps needed to
take to complete your skill goal

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Decide who writes which steps
 Divide and conquer! Each team member
should take a portion of the steps to write out
more granularly
 Be clear on who is writing specific steps for
which broader steps of the project

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Bring the steps together and test
 Write each step on a single post it so you can
put them in order and rearrange if need be
 If there’s time and someone on your team has
a laptop with Word, test your project – can
this project goal actually be accomplished with
the steps you wrote? Will you need to add any
Help comments in your instruction file?

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Building the Project
• 10:45– 11:00 (15 min)
Map out the broad steps needed
• 11:00 – 11:25 (25 min)
Decide who writes what and write specific steps
• 11:25 – 11:45 (20 min)
Bring steps together and test

39. 11:45 AM – 12:00 PM
Show & Tell/Wrap-Up