UXPA2019 Influence Product Strategy and Quality by Conducting Collaborative ...UXPA International
Two UX practitioners share case-studies and learnings from leading global and collaborative UX workshops. You will leave with tips, tricks, and techniques on how to facilitate your UX discovery workshops and influence product strategy and usability.
UXPA2019 The Process is Baked In: Our Recipe for Successful WorkshopsUXPA International
One of the roles of a UX team is to share expertise and enable collaboration across an organization by facilitating workshops such as design thinking sessions. The value of these workshops comes from the opportunity to break down silos and the ability to inform group decisions with data, but we experience challenges. How do we scale this process to meet demand? How can we document workshops effectively? How can we ensure we have a measurable impact?
Amanda, Oriana, and Mengjiao of the Rapid7 UX Research team will share a facilitation process they developed to enable consistent, high quality, design and systems thinking workshops that are data informed and thoroughly documented in order to quickly deliver value and insights after a workshop. They will discuss some of their strategies and lead you through examples of how to implement a workshop building process adapted to your organization’s needs.
CORE: Cognitive Organization for Requirements ElicitationScott M. Confer
Orbitz.com ia case study poster describes a rules-based soft systems methodology for collaborative decision-making: Cognitive Organization for Requirements Elicitation (CORE). The case study is of a specific project to develop features for the Orbitz.com leisure travel site. For this project, the information architect was faced with a need to rapidly develop specifications for the new features. Produced in the absence of use cases, functional requirements, or business requirements these new specifications had to be both culturally and technically acceptable, and meet changing business and user needs.
Designing the Next Generation of Search User Experience - Duane Degler and Li...UXPA International
Search applications aren’t "just like Google" anymore – even Google is no longer the simple application it once was. Design is coming to the forefront of effective search applications, to help make sense of mobile search, data search, semantic search, enterprise search, federated search, and embedded search within websites and applications. So what do we need to know about designing for search? We need to understand our users’ mental models for how they perceive seeking within an information environment. We need to understand how to provide powerful user control over results and yet keep it extremely simple. We need to know how to test for effective comprehension as well as task execution. And we need to know how to get the most out of the new available technologies and data. This course is a deep dive into the essentials for a new generation of search designs.
Content Strategy - UX class - Talent Bandung 2017 by @daengdoangDaeng Muhammad Feisal
Content Strategy
=====
Disampaikan pada materi kelas UX/UI batch 1
event Talent Bandung 2017
Sabtu, 4 November 2017
=====
by Daeng Muhammad Feisal (@daengdoang)
UXiD chapter Bandung
UXPA2019 Influence Product Strategy and Quality by Conducting Collaborative ...UXPA International
Two UX practitioners share case-studies and learnings from leading global and collaborative UX workshops. You will leave with tips, tricks, and techniques on how to facilitate your UX discovery workshops and influence product strategy and usability.
UXPA2019 The Process is Baked In: Our Recipe for Successful WorkshopsUXPA International
One of the roles of a UX team is to share expertise and enable collaboration across an organization by facilitating workshops such as design thinking sessions. The value of these workshops comes from the opportunity to break down silos and the ability to inform group decisions with data, but we experience challenges. How do we scale this process to meet demand? How can we document workshops effectively? How can we ensure we have a measurable impact?
Amanda, Oriana, and Mengjiao of the Rapid7 UX Research team will share a facilitation process they developed to enable consistent, high quality, design and systems thinking workshops that are data informed and thoroughly documented in order to quickly deliver value and insights after a workshop. They will discuss some of their strategies and lead you through examples of how to implement a workshop building process adapted to your organization’s needs.
CORE: Cognitive Organization for Requirements ElicitationScott M. Confer
Orbitz.com ia case study poster describes a rules-based soft systems methodology for collaborative decision-making: Cognitive Organization for Requirements Elicitation (CORE). The case study is of a specific project to develop features for the Orbitz.com leisure travel site. For this project, the information architect was faced with a need to rapidly develop specifications for the new features. Produced in the absence of use cases, functional requirements, or business requirements these new specifications had to be both culturally and technically acceptable, and meet changing business and user needs.
Designing the Next Generation of Search User Experience - Duane Degler and Li...UXPA International
Search applications aren’t "just like Google" anymore – even Google is no longer the simple application it once was. Design is coming to the forefront of effective search applications, to help make sense of mobile search, data search, semantic search, enterprise search, federated search, and embedded search within websites and applications. So what do we need to know about designing for search? We need to understand our users’ mental models for how they perceive seeking within an information environment. We need to understand how to provide powerful user control over results and yet keep it extremely simple. We need to know how to test for effective comprehension as well as task execution. And we need to know how to get the most out of the new available technologies and data. This course is a deep dive into the essentials for a new generation of search designs.
Content Strategy - UX class - Talent Bandung 2017 by @daengdoangDaeng Muhammad Feisal
Content Strategy
=====
Disampaikan pada materi kelas UX/UI batch 1
event Talent Bandung 2017
Sabtu, 4 November 2017
=====
by Daeng Muhammad Feisal (@daengdoang)
UXiD chapter Bandung
As presented at HOW 2018 in Boston. This presentation focuses on a series of really simple research methods that can be added to any project. Also looks briefly at how to select a research method and how to create our own to fit a situation.
Rethinking UX Research - Design4Drupal 2014 keynote presentationPerfetti Media
How do you really know what your users want? How do you ensure your designs work for your prospects and customers? How can you be confident that your design changes improve your site?
There are those that believe that user research must be a complex and scientific process that takes a lot of time, money, and resources. However, in the real world, most designers and developers don't have the luxury to spend weeks and months on their user research.
It's possible to get useful results without the time-consuming expense of traditional user research methods. In this presentation, Christine Perfetti will share proven strategies and techniques for successfully integrating UX research into your process. You'll learn how to answer essential design questions using methods that take only a day—and sometimes only 10 minutes!
This digital notebook contains the handwritten notes by Akshansh Chaudhary.
The notes are a part of the course MFA Design + Technology.
MFADT was taught at Parsons School of Design, New York.
For more content and study material, visit https://www.akshansh.net/.
UX Field Research Toolkit - Updated for Big Design 2018Kelly Moran
Looking for practice with in-depth UXR fieldwork methods? You may have read about these techniques in the past, but methods must be practiced to be understood. projekt202 has been employing the experience research craft with great success since 2003. This workshop is your opportunity to try these tools of the trade in a structured environment without pressing deadlines or looming stakeholders. Our experienced research and design professionals will share industry tips and tricks that will help you put theory to practice.
The workshop will be hands-on and interactive; instructional elements will be reinforced with stories of impact to real projects. We will not only cover methods of gathering user data, but the importance of spending time internalizing and analyzing the data through activities such as affinity diagramming, persona building, and journey mapping. Participants will gain exposure to these important practices in a low-pressure atmosphere and with the guidance of experienced professionals.
Mobile application use has grown exponentially. Testing mobile experiences brings additional challenges and opportunities because the context-of-use is not a static location like a workplace, but instead wherever a user happens to be with his or her phone. Field studies are useful because they help researchers collect more naturalistic data since they observe users in their context-of-us instead of a lab.
In this course you will learn:
The variety of methods and tools for field testing mobile experiences, and the pros / cons of each
How to develop a research plan for mobile field testing
Recruitment strategies for field testing
How to moderate a field test and record participants’ behaviors
You will learn by doing an actual field study of a mobile application near the conference location.
Now that you know how to plan for and construct bullet-proof usability script, take your experience to the next level - learn how to be an effective moderator!
Slides talk about importance & guidelines of sketching and story boarding. It discusses two approaches about "getting the design right" or getting the right design". Steps and Do's/Dont's of storyboarding
As presented at HOW 2018 in Boston. This presentation focuses on a series of really simple research methods that can be added to any project. Also looks briefly at how to select a research method and how to create our own to fit a situation.
Rethinking UX Research - Design4Drupal 2014 keynote presentationPerfetti Media
How do you really know what your users want? How do you ensure your designs work for your prospects and customers? How can you be confident that your design changes improve your site?
There are those that believe that user research must be a complex and scientific process that takes a lot of time, money, and resources. However, in the real world, most designers and developers don't have the luxury to spend weeks and months on their user research.
It's possible to get useful results without the time-consuming expense of traditional user research methods. In this presentation, Christine Perfetti will share proven strategies and techniques for successfully integrating UX research into your process. You'll learn how to answer essential design questions using methods that take only a day—and sometimes only 10 minutes!
This digital notebook contains the handwritten notes by Akshansh Chaudhary.
The notes are a part of the course MFA Design + Technology.
MFADT was taught at Parsons School of Design, New York.
For more content and study material, visit https://www.akshansh.net/.
UX Field Research Toolkit - Updated for Big Design 2018Kelly Moran
Looking for practice with in-depth UXR fieldwork methods? You may have read about these techniques in the past, but methods must be practiced to be understood. projekt202 has been employing the experience research craft with great success since 2003. This workshop is your opportunity to try these tools of the trade in a structured environment without pressing deadlines or looming stakeholders. Our experienced research and design professionals will share industry tips and tricks that will help you put theory to practice.
The workshop will be hands-on and interactive; instructional elements will be reinforced with stories of impact to real projects. We will not only cover methods of gathering user data, but the importance of spending time internalizing and analyzing the data through activities such as affinity diagramming, persona building, and journey mapping. Participants will gain exposure to these important practices in a low-pressure atmosphere and with the guidance of experienced professionals.
Mobile application use has grown exponentially. Testing mobile experiences brings additional challenges and opportunities because the context-of-use is not a static location like a workplace, but instead wherever a user happens to be with his or her phone. Field studies are useful because they help researchers collect more naturalistic data since they observe users in their context-of-us instead of a lab.
In this course you will learn:
The variety of methods and tools for field testing mobile experiences, and the pros / cons of each
How to develop a research plan for mobile field testing
Recruitment strategies for field testing
How to moderate a field test and record participants’ behaviors
You will learn by doing an actual field study of a mobile application near the conference location.
Now that you know how to plan for and construct bullet-proof usability script, take your experience to the next level - learn how to be an effective moderator!
Slides talk about importance & guidelines of sketching and story boarding. It discusses two approaches about "getting the design right" or getting the right design". Steps and Do's/Dont's of storyboarding
Breaking Into Product and Tech by Microsoft Product LeaderProduct School
Main Takeaways:
-Leveraging your existing experience, or acquiring new experience, through a product lens
-Treating your resume like a product - effective story & resume building to stand out from the crowd
-Interview strategy, step-by-step question walkthroughs, and problem-solving frameworks
This is a quick overview of my design process which I can hardly call my own, because most of it is based on the work done by various experts in the field. I have compiled this to make it easier for anyone to get a quick overview of an end to end research to development lifecycle.
"A scenario is a description of a person’s interaction with a system.
Scenarios help focus design efforts on the user’s requirements, which are distinct from technical or business requirements.
Scenarios may be related to ‘use cases’, which describe interactions at a technical level. Unlike use cases, however, scenarios can be understood by people who do not have any technical background. They are therefore suitable for use during participatory design activities." http://infodesign.com.au/usabilityresources/scenarios/
World Usability Day 2016 in Antwerp (Belgium), Thursday, November 10th - Jan Moons, UX expert and co-founder at UXprobe
"Hands on with Lean and Agile User Testing"
Jan Moons shows how to use the latest tools to easily integrate user testing into a lean process. Discover how user testing can be the answer for problems of conversion, usability, and UX quality. In the workshop you will explore all sides of user testing (be the user, be the moderator, be the client) and you will see how lean and agile user testing can be.
Jan is the co-founder of UXprobe, company that is focused on a mission of helping companies build great digital products that deliver a fantastic user experience. Jan has almost 20 years of experience as a software engineer and is a certified usability designer.
1Online Documentary A1 further info Assessment item MargaritoWhitt221
1
Online Documentary: A1 further info
Assessment item 1: Case Study Analysis
Weighting: 45%
Task: Working individually, students research and analyse an existing online documentary project that
engages with their own research, interests or professional concerns. Students will critically reflect on the
selected project, discussing issues such as the context, platform choice, interface design, structure and
navigation, user experience, social media integration, innovation or other relevant issues.
Length: 1500 words and 5-8 annotated screen grabs
Due: 10am Monday 30 August 2021
Criteria:
• Clarity of report. 30%
• Depth of analysis. 35%
• Depth of relevant critical reflection and analysis with regard to issues examined during classes 35%
Further Information:
Write a 1500 word report supplemented by 5-8 annotated screen grabs analysing an existing online
documentary project that is of interest to you and intersects with your own research, interests or
professional concerns. You are drawing out and expanding on issues we discuss in early classes concerning
platform choice, audience, interface design, structure and navigation, user experience, social media
integration, innovation, etc. You should attempt to include academic references where relevant - the
readings in the course outline are a good starting point.
You should include a short general synopsis/background context:
• what is it?
• who produced it?
• what is its purpose?
• If it falls within a particular genre, e.g., serious game, data visualisation, transmedia, VR, AR, etc. -
let us know
You also need to reflect and comment on issues such as:
• Platform choice
• The interface design
• The project structure/architecture
• The user experience – including a description of the kind of experience being crafted for an
audience (e.g. exploration of an environment; exploring an unfolding story over multiple scenes or
chapters; a game-like experience or serious game; accessing multiple points of view; project crafted
specifically for a mobile or location specific experience; social media focused experience that plays
out over a specific timeframe; data-driven experience; VR experience placing you inside an
environment and narrative experience, etc.)
• You should also discuss issues such as degree of non-linear navigation/ exploration, its usability
i.e., how easy, or intuitive is it to find, get to or navigate through content? How smooth and
intuitive are the interactions? Is it complex or confusing to use?
• Does it utilise social media in interesting ways? How is social media integrated in the project?
• Is it in some way innovative that is worth noting?
You might wish to discuss how it draws upon affordances relating to interactive digital media, e.g.
participation; interaction; liveness; virtuality; location; multiple POV etc.
There are no right answers for this - it is about you reflecting, critiquing, researching and ...
Our UX Designer Nádia Ferreira attended this year's EuroIA conference in Brussels. This debrief offers a glimpse on the topics that were discussed and sums up our most important learnings.
Concept to Launch: The Ultimate Confluence Guide for Software TeamsAtlassian
Building a shared understanding is the key to success of any software team. From concept to launch, I'll share the ways to maximize efforts and build tribal knowledge throughout the entire software development process for every type of project.
Learn from the teams who use Confluence and Jira Software every day to ideate, discover, strategize, define problems and requirements, communicate to stakeholders, and more!
The goal of this presentation is to give attendees a deeper understanding of usability testing so they can leverage it in their own work. The material will shed light on what is important to the research buyer and will help the research provider to better understand how to plan, moderate, and report on a usability study. It will also provide information on where they can go to learn more about this very practical qualitative method.
Kay will cover what a usability test is and when to use it, the key planning steps, the language around it, and the unique insights this method produces. She will also discuss the various approaches a market researcher can take when running a usability study at different points in a product’s development (e.g., concept, early prototype, released product).
Requirements Engineering for the HumanitiesShawn Day
This workshop explores how requirements engineering can be employed by digital and non-digital humanities scholars (and others) to conceptualise and communicate a research project.
requirementsEngineeringAs the field of digital humanities has evolved, one of the biggest challenges has been getting the marrying technical expertise with humanities scholarly practice to successfully deliver sustainable and sound digital projects. At its core this is a communications exercise. However, to communicate effectively demands an ability to effectively translate, define and find clarity in your own mind.
Building innovation pipeline with service design methodsELEKS
Building innovation pipeline with service design methods by Oleg Slyusarchuk — Global Head of Product Design, ELEKS (Chicago, USA) and Uliana Bashchuk — Senior Experience Designer, ELEKS.
About Oleg:
Oleg lives in Chicago, US, and leads an award-winning team of 65 designers in the EU, US, and the UK in a Ukrainian-based software company ELEKS. He has experience in design for 19 years, he is a lecturer, and certified design manager by Nielsen Norman Group. His focus is establishing business design processes and growing up design services in different markets. Responsible for design consultancy and advisory as a door opener for product development.
About Uliana:
Uliana is a UXQB-certified professional for usability and user experience. Throughout the designer, career has finished over 30 projects in various domains like oil&gas, retail, education, human resources, etc., and participated in numerous presale activities.
Presentation is about▼
☑ Service design for a governmental organization
☑ Design of business processes. Values of user research and stakeholders facilitation
☑ Building and validation Services for Software innovation companies
Get hands-on advice for rapid Agile prototyping in a product team.
You'll learn:
- How to determine the right depth and breadth for MVP prototypes.
- How to prioritize use cases for prototyping.
- How to elicit the right stakeholder and user feedback.
- How to correctly annotate prototypes for dev and QA.
UX Circuit Training - Delivered at Fluxible 2013 and the KW Girl Geek DinnerKate Wilhelm
Many UX practitioners learn by doing and researching on the fly. This approach can also help those who want to develop their careers, who feel stuck in a narrow role when job postings seem to be looking for unicorns. Kate draws on her own experience and that of her peers.
How to Increase Your Product Sense by ServiceNow Senior PMProduct School
Main takeaways:
- Framework of learning and improving your product sense
- Learn how to do your skill gap analysis and ideas to level up
- How to build it as a muscle and create successful products
7 Alternatives to Bullet Points in PowerPointAlvis Oh
So you tried all the ways to beautify your bullet points on your pitch deck but it just got way uglier. These points are supposed to be memorable and leave a lasting impression on your audience. With these tips, you'll no longer have to spend so much time thinking how you should present your pointers.
Unleash Your Inner Demon with the "Let's Summon Demons" T-Shirt. Calling all fans of dark humor and edgy fashion! The "Let's Summon Demons" t-shirt is a unique way to express yourself and turn heads.
https://dribbble.com/shots/24253051-Let-s-Summon-Demons-Shirt
Transforming Brand Perception and Boosting Profitabilityaaryangarg12
In today's digital era, the dynamics of brand perception, consumer behavior, and profitability have been profoundly reshaped by the synergy of branding, social media, and website design. This research paper investigates the transformative power of these elements in influencing how individuals perceive brands and products and how this transformation can be harnessed to drive sales and profitability for businesses.
Through an exploration of brand psychology and consumer behavior, this study sheds light on the intricate ways in which effective branding strategies, strategic social media engagement, and user-centric website design contribute to altering consumers' perceptions. We delve into the principles that underlie successful brand transformations, examining how visual identity, messaging, and storytelling can captivate and resonate with target audiences.
Methodologically, this research employs a comprehensive approach, combining qualitative and quantitative analyses. Real-world case studies illustrate the impact of branding, social media campaigns, and website redesigns on consumer perception, sales figures, and profitability. We assess the various metrics, including brand awareness, customer engagement, conversion rates, and revenue growth, to measure the effectiveness of these strategies.
The results underscore the pivotal role of cohesive branding, social media influence, and website usability in shaping positive brand perceptions, influencing consumer decisions, and ultimately bolstering sales and profitability. This paper provides actionable insights and strategic recommendations for businesses seeking to leverage branding, social media, and website design as potent tools to enhance their market position and financial success.
5. UX Design Portfolio
Contains case studies of past
projects that demonstrate your
process and show others who
you are
6. The elements of your portfolio
1. Case studies
● Target to have 4-6 projects
● Start with your strongest,
most comprehensive
project first
● Optimize for scanning and
skimming (most people
spend 2-3 min per portfolio)
2. About you
● Describe who you are as a
designer
● Tell a story about your
career journey that can’t
be told on LinkedIn or a
resume
● Share some personal
passions
3. Contact info
● Attach a resume (usually 1
page, nicely formatted)
● List social media links (i.e.
LinkedIn, Instagram,
Twitter)
● Have preferred contact
method available to find
(i.e. email or phone)
7. Create a portfolio matrix
Think about what you did in each project and stack rank them
Project
name
Platform
Business
format
Problem to
solve
User
research
Alignment
Design
approach
Outcome Learnings
App name IOS Consumer New product Foundational Research,
workshop,
candidate
designs
flow diagrams,
wire frames,
high fidelity
design
Product
shipped
Would
have done
differently
Website
name
Web Enterprise Usability
problem
Did my own
testing
Workshop, user
testing, user
flows,
candidate
designs
flow diagrams,
wire frames,
competing
high fidelity
designs
Product
shelved,
(too
expensive)
Users
prefer...
Web app
name
Web Consumer New product Did my own
foundational
and usability
testing
Workshop, user
testing, user
flows,
candidate
designs
flow diagrams,
wire frames,
modules,
prototype
Product
shipped
The team
benefitted
from...
8. Your About section is
just as important
It should show what defines
you as a designer.
9. Start with an
outline
● Start with high-level
categories about you
● Write out a narrative in
your outline first
● Don’t shy away from
previous careers or
experiences
10. Make your
story relatable
✔ Weave design industry
language in your
experience
✔ Pull relatable experiences
✔ Talk about transferable
skills
11. Pick a platform
There are many great hosting sites for your portfolio, stick to one that is easiest
for you to use
Blog VisualWebsite
14. A case study is a
story of your
leadership
It should show how you
helped your team come
together for a single solution.
15. Most teams
don’t know
what they
should build
They need a designer to
help them agree on a
user-centric approach.
16. How to showcase your leadership
A case study should show your contribution to these areas.
Leading the
product
Leading with
deliverables
Leading the
team
17. How to showcase your leadership
A case study should show your contribution to these areas.
Leading the
product
Leading with
deliverables
Leading the
team
18. Leading
the
Product
01 02 03
How did you get
involved?
How did I plan my
involvement?
How did I validate
the assumptions of
the project?
● It was assigned to
me at work or
school
● I noticed it myself or
heard about it from
users and pitched it
as a project
● I had a plan to use
my time effectively
● I set a plan for
deliverables with
milestones
● I kept a log or a wiki
of my progress
● I compared with
competitors
● I read written studies
● I asked for quant
data
● I tested with users
19. How to showcase your leadership
A case study should show your contribution to these areas.
Leading the
product
Leading with
deliverables
Leading the
team
20. Leading the team
Talk about what you did to get
the team onboard:
○ Show workshop and
research documentation
that helped your team
align
○ Show system maps that a
team can review
○ Show multiple iterations of
designs for the team to
select from
21. How to showcase your leadership
A case study should show your contribution to these areas.
Leading the
product
Leading with
deliverables
Leading the
team
27. A portfolio matrix is helpful for career changers
You are probably closer to than you think
Project
name
Platform
Business
format
Problem to
solve
User research Alignment
Design
approach
Outcome Learnings
App name IOS Consumer New
product
Foundational Research,
workshop,
candidate
designs
flow diagrams,
wire frames,
high fidelity
design
Product
shipped
Would
have done
differently
Website
name
Web Enterprise Usability
problem
Did my own
testing
Workshop,
user testing,
user flows,
candidate
designs
flow diagrams,
wire frames,
competing
high fidelity
designs
Product
shelved,
(too
expensive)
Users
prefer...
Web app
name
Web Consumer New
product
Did my own
foundational
and usability
testing
Workshop,
user testing,
user flows,
candidate
designs
flow diagrams,
wire frames,
modules,
prototype
Product
shipped
The team
benefitted
from...
29. General best practices
• Have strong visual elements
• A good balance of content and
images; not too much to read
• Should be scannable, use bolding
and headers to break up content
• Tell us why you did something, not
what you did
• Only pick the most important things
in your process
• If you’re under NDA, lock at the
project level
42. Example portfolios
These portfolios have good
elements to get inspiration
from
• Case Study: Credit Sherpa
by Karin Devenish
• Home Page: Kritika
Kushwaha
• About Page: Kristine Yuen
• Overall: Peipei Wang
• Design-led project: Website
Tracking by Ulrika
Andersson