The document discusses four case studies of companies that were able to free up budget for new initiatives by first making adjustments to improve existing processes. In Case Study 1, a company decreased localization expenses by 50% by supplying structured content files instead of binary files. In Case Study 2, a company reduced programming costs by migrating to DITA and uploading directly to their content management system. Case Study 3 details how asking for one month to standardize style usage resulted in long-term consistency. Case Study 4 discusses taking a long view of documentation to address holes in the system and improve formatting over 1.5 years. The takeaways are to look for largest budget items to target for improvements and ensure initial projects aimed at fixing leaks have
Le référencement local, national et internationaliProspect Canada
La présentation de NVI (Guillaume Bouchard & Nicolas Cliche) au SEO camp Montréal 2011 sur le référencement local, national et international. 11 avril 2011.
This is my final presentation for Erik Stolterman's "Design Theory" class at Indiana University. I describe my approach as "reflexive design," due largely to my disciplinary background in anthropology, history, and HCI.
Npy resa laurent dourrieu commercialisation activités mopa 10 mars 2016MONA
Intervention dans le cadre la rencontre du réseau du tourisme institutionnel Aquitaine Limousin Poitou-Charentes du 10 mars 2016, intitulée « Commercialisation : vente des activités et des visites »
Modern CMMS today is giving greater freedom and accessibility to maintenance professionals than ever before with native mobile maintenance apps for iOs and Android devices. But the definition of mobility varies significantly among software providers – with some merely offering mobile capabilities to allow the automatic adjustment of screens to the device size, while others deliver apps with limited functionality. As more than 90 percent of current mobile device usage centers around apps, it’s critical to know the mobile CMMS distinction and how that will impact your organization. Click through this quick SlideShare to discover 5 reasons to use a mobile CMMS app.
Le référencement local, national et internationaliProspect Canada
La présentation de NVI (Guillaume Bouchard & Nicolas Cliche) au SEO camp Montréal 2011 sur le référencement local, national et international. 11 avril 2011.
This is my final presentation for Erik Stolterman's "Design Theory" class at Indiana University. I describe my approach as "reflexive design," due largely to my disciplinary background in anthropology, history, and HCI.
Npy resa laurent dourrieu commercialisation activités mopa 10 mars 2016MONA
Intervention dans le cadre la rencontre du réseau du tourisme institutionnel Aquitaine Limousin Poitou-Charentes du 10 mars 2016, intitulée « Commercialisation : vente des activités et des visites »
Modern CMMS today is giving greater freedom and accessibility to maintenance professionals than ever before with native mobile maintenance apps for iOs and Android devices. But the definition of mobility varies significantly among software providers – with some merely offering mobile capabilities to allow the automatic adjustment of screens to the device size, while others deliver apps with limited functionality. As more than 90 percent of current mobile device usage centers around apps, it’s critical to know the mobile CMMS distinction and how that will impact your organization. Click through this quick SlideShare to discover 5 reasons to use a mobile CMMS app.
Pourquoi l'architecture de l'information est la colonne vertébrale de votre référencement ?
Mathieu Gheerbrant :
site : http://www.seo-france.net
Twitter : https://twitter.com/BlackMelvyn
Paul Colombo :
site: http://notp-provided.fr
Twitter : https://twitter.com/Polo_Seo
Lors de l'atelier du web n°29, nous avons présenté les bonnes pratiques du référencement naturel à la Cantine de Nantes.
L'idéal pour avoir de bonnes bases et une pratique globale bien conçue pour le SEO.
Notre site : http://www.seomix.fr/
Notre extension premium de référencement naturel : http://seo-key.com/
Dinosaurs & Unicorns: Avoiding Corporate Extinction by Investing in Startup I...Dave McClure
Software Eats The World. Unicorns Kill Corporations (Dinosaurs).
Smart Dinosaurs Invest in Innovation & Buy Startups Before They Become Unicorns. These & Other Stories by 500 Startups
L’email reste un canal incontournable dans la relation client en 2015. Toutefois, son usage est impacté par la multiplication des canaux de contact utilisés : téléphone, SMS, Facebook, Twitter…
De plus, les contraintes techniques de lecture (mobile, délivrabilité… ) et le volume important d’emails reçu par chaque internaute compliquent la situation !
Dans ce contexte, l’objectif de notre présentation est de répondre aux question suivantes :
*Quelles sont les clefs pour optimiser ses emails en 2015 ?
*Quel est l’impact de l'analyse des données, des statistiques et du mining ?
*Comment évolue la gestion de campagne d’emailing ?
*Où placer l’emailing dans un contexte multi-canal ?
Enfin, nous vous présentons quelques outils innovants pour optimiser vos campagnes d'emailing
Finding Our Happy Place in the Internet of ThingsPamela Pavliscak
In the future, we will all be better people. And our technology will be better too. Or will it? With connected devices becoming a canvas for our lives, we need new principles and practices to design with greater humanity.
Understanding and Communicating the Financial Impact of XML & DITAScott Abel
You already know that XML and DITA for documentation and publishing boast extreme productivity and cost-savings, as well as revenue opportunities. But how can you build your case to the executives to get the green light?
Come to this session to discover your potential financial returns. Learn how to calculate the cost of your current processes, and calculate the potential savings with new technology for authoring, re-use automation, localization, review, and publishing. You can then use these ROI calculations for budget requests and business cases to senior executives, to set expectations with the team and stakeholders, and track project success.
You’ll learn how to:
* Quantify and calculate savings in authoring, localization, reviewing, and publishing
* Build your business case for DITA including sample scenarios and calculations
* Communicate your proposed savings to senior executives
* Save 20 - 40% on authoring, 25-50% on localization costs, and over 50% on your existing publishing costs.
Three case studies that showcase the central importance in Content Management projects of jumping in with both feet, getting up close and personal with your content, and adding new value.
The nature of work and learning is changing. The growth of the 70:20:10 learning model and the rapid uptake of virtual reality in learning are examples of these shifts. This webinar will explore what these shifts and changes mean for instructional designers.
Topics to be covered:
- What does the 70:20:10 learning model mean for instructional design?
- Should we be using the term ‘Learning Designer’ instead of ‘Instructional Designer’?
- The effect of learning analytics on instructional design
- What such emerging technologies mean for instructional design
- What the move to cloud e-learning authoring systems means for instructional designers
Pourquoi l'architecture de l'information est la colonne vertébrale de votre référencement ?
Mathieu Gheerbrant :
site : http://www.seo-france.net
Twitter : https://twitter.com/BlackMelvyn
Paul Colombo :
site: http://notp-provided.fr
Twitter : https://twitter.com/Polo_Seo
Lors de l'atelier du web n°29, nous avons présenté les bonnes pratiques du référencement naturel à la Cantine de Nantes.
L'idéal pour avoir de bonnes bases et une pratique globale bien conçue pour le SEO.
Notre site : http://www.seomix.fr/
Notre extension premium de référencement naturel : http://seo-key.com/
Dinosaurs & Unicorns: Avoiding Corporate Extinction by Investing in Startup I...Dave McClure
Software Eats The World. Unicorns Kill Corporations (Dinosaurs).
Smart Dinosaurs Invest in Innovation & Buy Startups Before They Become Unicorns. These & Other Stories by 500 Startups
L’email reste un canal incontournable dans la relation client en 2015. Toutefois, son usage est impacté par la multiplication des canaux de contact utilisés : téléphone, SMS, Facebook, Twitter…
De plus, les contraintes techniques de lecture (mobile, délivrabilité… ) et le volume important d’emails reçu par chaque internaute compliquent la situation !
Dans ce contexte, l’objectif de notre présentation est de répondre aux question suivantes :
*Quelles sont les clefs pour optimiser ses emails en 2015 ?
*Quel est l’impact de l'analyse des données, des statistiques et du mining ?
*Comment évolue la gestion de campagne d’emailing ?
*Où placer l’emailing dans un contexte multi-canal ?
Enfin, nous vous présentons quelques outils innovants pour optimiser vos campagnes d'emailing
Finding Our Happy Place in the Internet of ThingsPamela Pavliscak
In the future, we will all be better people. And our technology will be better too. Or will it? With connected devices becoming a canvas for our lives, we need new principles and practices to design with greater humanity.
Understanding and Communicating the Financial Impact of XML & DITAScott Abel
You already know that XML and DITA for documentation and publishing boast extreme productivity and cost-savings, as well as revenue opportunities. But how can you build your case to the executives to get the green light?
Come to this session to discover your potential financial returns. Learn how to calculate the cost of your current processes, and calculate the potential savings with new technology for authoring, re-use automation, localization, review, and publishing. You can then use these ROI calculations for budget requests and business cases to senior executives, to set expectations with the team and stakeholders, and track project success.
You’ll learn how to:
* Quantify and calculate savings in authoring, localization, reviewing, and publishing
* Build your business case for DITA including sample scenarios and calculations
* Communicate your proposed savings to senior executives
* Save 20 - 40% on authoring, 25-50% on localization costs, and over 50% on your existing publishing costs.
Three case studies that showcase the central importance in Content Management projects of jumping in with both feet, getting up close and personal with your content, and adding new value.
The nature of work and learning is changing. The growth of the 70:20:10 learning model and the rapid uptake of virtual reality in learning are examples of these shifts. This webinar will explore what these shifts and changes mean for instructional designers.
Topics to be covered:
- What does the 70:20:10 learning model mean for instructional design?
- Should we be using the term ‘Learning Designer’ instead of ‘Instructional Designer’?
- The effect of learning analytics on instructional design
- What such emerging technologies mean for instructional design
- What the move to cloud e-learning authoring systems means for instructional designers
Metrics for continual improvements - Nolwenn Kerzreho LavaconDublin2016IXIASOFT
The switch to DITA is often justified using a business plan based on the expected Return On Investment (ROI). However, DITA metrics aren't just about cost savings. They are also extremely valuable in evaluating and optimizing your production process as they can help you answer the following questions:
• Is your content effectively serving your audiences?
• Is reuse optimal?
• What are the ongoing content costs?
In this session, you will learn:
• How to set the right metrics for your organization
• How to use DITA metrics beyond cost savings
• How DITA metrics can contribute to a continual improvement process
Developing a Collaborative Team: Lessons Learned from GE HealthcareScott Abel
Presented by Jeanette Eichholz at Documentation and Training Life Sciences, June 23-26, 2008 in Indianapolis.
Global collaborative writing team. Sounds good, doesn’t it? But why would anyone want to develop and maintain a collaborative team, especially over international time zones? Doesn’t everyone want their own autonomy anyway? to control their own destiny? their own budget? be happy within their own writing silow? Why develop a collaborative writing team?
For consistent standards, to share content and processes, reduce costs, to share a one for all and all for one attitude, and to gain the best of all possible worlds, of course. Because the reality of maintaining separate but equal writing silos is costly, redundant, and ‘managed’.
In reality, we’re all working for one company, sharing the same budget, using the same vendors, developing the same templates, following the same style guide… With the business imperatives we all have today to deliver more documentation faster, consistently, and cheaper, can we really afford to work in a silo? And wouldn’t we really have more to gain by sharing costs to develop content, agreeing on standards and templates, and determine how to meet tight schedules by sharing responsibilities by empowering all members of the team?
Managers/Teams will Learn about: How to build, develop, and maintain a global collaborative team and the benefits/challenges of working with a global collaborative team. Here are some of the differences and benefits she’ll discuss about working with a collaborative team vs working in your own separate writing ‘silo’.
* Team Leader vs Separate managers for each writing group
* Developing a Style Guides collaboratively vs Maintaining consistent styles across all the writing groups
* Getting everyone to do the same thing willingly vs Enforcing standardized templates and processes
* Srategizing translation cost trade-offs with everyone’s input vs Being told to reduce translation costs by 20%
* Meeting ‘creative’ schedules by splitting up the tasks vs Missing tight schedules
* Controlling quality and consistency collaboratively vs Getting the go-ahead to hire for a department editor
* Agreeing to write and reuse one set of content vs ‘Enforcing’ no changes in order to minimize translation costs
* Implementing a content management system with 4 months to write a 1000-page manual for two products with development in two different countries by working together vs doubling the resources, doubling the time, and doubling the cost
* Validating Chinese, Korean, Japanese translations with team members overnight vs Using costly external experts that takes one week to turnaround
* Gaining the best from 8 global teams vs Utilizing the best of one team
* Having an on-site writer working alongside the subject matter expert in another country vs Developing content for software written in another country
* Empowering everyone, sharing best practices, and gaining from the global interchange of information and technology vs Keeping expertise with the chosen few and enforcing their guidelines
* Developing a shared repository of content vs. Developing unique documentation sets and translations
* Collaborating on schedules, standards, and costs vs Managing schedules, standards, and costs
Advanced Workflows for Closed Captioning3Play Media
The DOJ and OCR are keeping a close eye on closed captioning for online video, and the impending decisions against Harvard and MIT will have huge implications for captioning in higher education (and across industries publishing video online).
Given the legal climate, developing a streamlined workflow for closed captioning at your institution is more critical than ever. Using George Mason University as a case study, this webinar will go through several workflows to consider implementing at your college or university. Kara Zirkle from GMU will go through an economic analysis of captioning as well as a timeline of their workflow development, and Lily Bond from 3Play Media will consider several approaches to closed captioning at an institutional level.
This presentation will cover:
Legal requirements & applicable lawsuits
GMU's workflow, timeline, and solutions for closed captioning
An economic analysis of captioning at GMU over the past 4 years
Using integrations to automate captioning
DIY captioning workflows
Using an API to customize and automate captioning
Negotiation skills the missing ingredient to career success psstcJack Molisani
Technical Writing has always been a field in which we plan for output channels that don’t even exist yet, but it seems like authoring tools and technology are evolving faster the than technology we are writing about.
In this session I’m not going to talk about the latest tools and technology you need to learn to stay competitive. Instead, I’ll share what I see is holding most content professional back from quantum leaps in career development: soft skills like conflict resolution, workplace negotiation skills, and more.
Honing your workplace negotiating skills Jack Molisani
We all find ourselves negotiating for what we want, whether we're trying to manage the scope of a project, negotiate a job offer, or ask for a raise.
During this workshop you will practice how to successfully navigate a negotiation, including:
How to prepare for a pending negotiation
How to set the stage for success
How to get what you really want
When to cut your losses and start over elsewhere
Jack will draw on experience as both a buyer and seller of corporate services, and will share war stories from both sides of the negotiation table in this hands-on segment on how to hone your workplace negotiation skills.
This final workshop of the day will give you the tools to get what you want, not what you are offered.
“You don’t get what you deserve, you get what you negotiate!”
Career advancement through personal brandingJack Molisani
I recently went to a conference where attendees' name tags included the phrase, “Ask me about… [then the answer attendees provided when registering].” While the intent was to give attendees a way to break the ice when networking, I realized the whole concept of personal branding could be summarized by that simple statement, 'Ask me about…'
How is technical communication viewed in your organization? Does your boss's boss think of your department as a core part of the development team, or a burdensome commodity to be acquired at the lowest possible price given an acceptable level of quality?
What are you doing to promote your corporate value and advance your career?
What should people ask you about…?
How to ace an interview using a portfolio Jack Molisani
Have you ever interviewed for a position you wanted, but didn't get? Chances are you didn't achieve the four critical steps needed to receive a job offer. In this session, bestselling author and professional recruiter shows how a portfolio is not just a collection of writing samples--it is a tool you can use to control an interview and achieve specific objectives that result in a job offer. The segment includes what to put in a portfolio, how to get things to put in your portfolio, and most importantly, how to use your portfolio to ace a job interview.
The top 10 mistakes professional make when looking for workJack Molisani
From writing a resume to applying for jobs, there are a range of small, common mistakes that can derail your job search. In this presentation, bestselling author and professional recruiter Jack Molisani discussed the top 10 mistakes professionals make when looking for work (whether contract, staff, or consulting), with proactive tips on how to avoid these pitfalls and increase your chances of landing that next job or contract.
Resume and job hunting secrets that might surpise youJack Molisani
Have you ever submitted a resume for a position but weren't called for an interview? You probably made one (or more) mistakes that scuttled your chance of landing an interview. After seeing candidate after candidate skipped over because what they had (or didn’t have) in their resumes, best selling author and recruiter Jack Molisani has compiled little-known facts about how employers view and reject candidates based solely on their resumes.
Negotiation Skills: The Missing Ingredient to Career SuccessJack Molisani
In this session, I share what I see is holding most content professional back from quantum leaps in career development: soft skills like conflict resolution skills, workplace negotiation skills, and more.
Attend our September meeting for a fun and interactive session that is guaranteed to increase your “promotabilty” and advance your content career!
Let’s Work Together: How SASB Implemented DITA and Changed their Corporate Cu...Jack Molisani
The Sustainability Accounting Standards Board™
(SASB™) develops and disseminates industryspecific
sustainability accounting standards that
help public corporations disclose material,
decision-useful information to investors. Because
the Standards team needed to capture their
research, track how it drove the standards, and
publish the standards via multiple channels,
SASB implemented DITA with a CMS.
Jessi Lawrence and Amber Swope worked with
the SASB organization to change the culture
from addressing individual team's pain points to
collaboratively designing the right solution for
everyone. They leveraged their agile development
approach with the content and tool
development, and developed tools and processes
that organically adapt to the Standards team's
existing daily workflow but still solve the larger
problem of disconnected processes. Not only did
the project change how the content creators and
publishers work, it changed their relationship
with the IT team, which moved from being a
support organization to truly being a service
organization.
In this session, you will learn how implementing
DITA is more than an opportunity to address
technical and business requirements. It's your
chance to break down barriers between teams
and work together. Jessi and Amber describe
how implementing DITA with a CMS not only
changed how the content creators and
publishers work, but also changed their
relationship with the IT team, which moved from
being a support organization to truly being a
service organization.
The Team Member and Guest Experience - Lead and Take Care of your restaurant team. They are the people closest to and delivering Hospitality to your paying Guests!
Make the call, and we can assist you.
408-784-7371
Foodservice Consulting + Design
Artificial intelligence (AI) offers new opportunities to radically reinvent the way we do business. This study explores how CEOs and top decision makers around the world are responding to the transformative potential of AI.
Modern Database Management 12th Global Edition by Hoffer solution manual.docxssuserf63bd7
https://qidiantiku.com/solution-manual-for-modern-database-management-12th-global-edition-by-hoffer.shtml
name:Solution manual for Modern Database Management 12th Global Edition by Hoffer
Edition:12th Global Edition
author:by Hoffer
ISBN:ISBN 10: 0133544613 / ISBN 13: 9780133544619
type:solution manual
format:word/zip
All chapter include
Focusing on what leading database practitioners say are the most important aspects to database development, Modern Database Management presents sound pedagogy, and topics that are critical for the practical success of database professionals. The 12th Edition further facilitates learning with illustrations that clarify important concepts and new media resources that make some of the more challenging material more engaging. Also included are general updates and expanded material in the areas undergoing rapid change due to improved managerial practices, database design tools and methodologies, and database technology.
Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...CIOWomenMagazine
This person is none other than Oprah Winfrey, a highly influential figure whose impact extends beyond television. This article will delve into the remarkable life and lasting legacy of Oprah. Her story serves as a reminder of the importance of perseverance, compassion, and firm determination.
5. GOAL:
Create enough space in
localization budget to fund
improvements in structured
documentation model
6. Nonconforming content
Inline formatting resulting in:
Localization of binary files,
instead of XML, resulting in
- 4x increase in content to localize
What they had
7. Made adjustments to content model
and related controls in the
environment
Educated authors on proper editing
technique
Started supplying structured files
(content only) for localization
What we did
8. About 30% increase in productivity
About 50% decrease in localization
expense
And…
What they got
after pilot
11. GOAL:
Proof of concept for migration
to DITA and upload of DITA to
Adobe Experience Manager
12. Unstructured content in CMS
Exported to generic XML
Painfully transformed to compliant XML
Mired in custom programming and post
processing of content
- Processing of graphic icons alone was
killing production cycle
Loaded to ECM
(Enterprise content management system)
What they had
14. Retention of current CMS for version
control
Direct editing of XML (DITA)
Direct upload to AEM ECM
(Enterprise content
management system)
- Web content
- Localization (machine translation)
- PDF
What they got
after pilot
20. Asked for 1 month to produce results
Whittled style usage from 350+ tags
to 30-ish tags
Imposed corporate branding
procedures across all divisions
Result: A dozen years later, the same
base template is still in place, with
consistency across documentation
Technique
27. Took the long view of their docs, and
addressed the holes in the system
Worked weekly with manager to
- Create consistency
- Convert docs to new format
Technique
29. Total project cost was equivalent to
previous editor’s salary
Director of education was editing all
16 manuals simultaneously
Formatting and organization greatly
improved
Upon completion of project,
45 hours for editor
+ 10 hours for director
5 hours for director
Net gains
30. Look at your largest budget items to identify
candidates for
Identify the leaks in the current system
Pitch (smaller) projects to fix the leaks, where
savings will serve to fund larger initiatives
Make sure that both the initial and the
follow-up projects have clear and defined goals
that align with management objectives
Takeaways