5. Which tools does your organisation currently use in its communications? Source: 82 communicators in 61 local authorities surveyed May 2008
6. Which tools does your organisation currently use in its communications? Source: 82 communicators in 61 local authorities surveyed May 2008
7. Which tools does your organisation currently use in its communications? Source: 82 communicators in 61 local authorities surveyed May 2008
8. Social media tools not used but plan to use in next six months Source: 82 communicators in 61 local authorities surveyed May 2008
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13. Social networking in council communications Use by councils Source: 82 communicators in 61 local authorities surveyed May 2008
14. Social networking in council communications Source: 82 communicators in 61 local authorities - May 2008 / Ofcom Media Literacy Audit – December 2007 Use by councils Use by residents