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An integration
catalyst
GARY BROUGH, COMMUNICATIONS MANAGER
@THEGARYBROUGH @EMMSINTNL
Drivers for integration
Drivers for
integration
Our
audiences
are confused
annoyed
Drivers for
integration
There aren’t
enough
people
Drivers for
integration
There isn’t
enough time
Drivers for
integration
We could
save money
Drivers for
integration
We could do
it better
Barriers to integration
Barriers to
integration
Size and
position of the
communications
team
Barriers to
integration
Culture of the
organisation
Barriers to
integration
Targets aren’t
shared
Barriers to
integration
Silos
Barriers to
integration
Don’t have or
understand the
data
Barriers to
integration
You
Integration catalyst
CRISIS OPPORTUNITY
What we did…
What we did…
Establish
shared goals
What we did…
Establish
shared goals
…and kept
sharing them
What we did…
Got our
stories
straight
What we did… Got our message right
HighLevel
Aim
You can helpeasethe pain of peoplein terminalillness and lift the burdenof care from their lovedones.
Approach
You can helpprovide degree-leveltraining for palliative care specialists,and raise the standardsat threehospitals to become centresfor excellencein palliative care.
Impact
You are not only easinga child’s pain today,but equippinghospitals in Malawi to care for 5,300more people yearon year whentheir needis greatest.
You are not only relievingthe burden on familiestocare for their lovedones,buthelping themto continue earningand ensuring their householdsare well provided for in the future.
You are not only educatinga nurse or doctor today,but creatingthe meansto educate180doctors,nurses andvolunteerseach year to meetthegrowing demandfor palliative care in Malawi.
ByAudience
£15 £31 £167 £215 £453 £2,160 £3,849 £9,934 £10,017
Examples
£15 can pay for someoneto
be freefrom pain and cared
for with dignity at the endof
their life in Malawi
£31 can pay for one day’s
training for professionals
working with people
sufferingfrom cancerand
otherlife-limiting illnesses
£167 would buy the
academicbooks for a
studentlearning how to care
for patientswith cancerand
otherlife-limiting illnesses
£215 stopschildren
becomingdisinherited
following the deathof their
parent.Receivingadvice
about wills meansparents
can care for theirchildren
aftertheyhave gone
£453 pays for the renovation
of a library, enabling
studentsto studythe skill of
caring for those atthe endof
life
£2,160provides a year’s
supply of pain reliefand
medicineto one hundred
peoplewith cancerand other
life limiting illnessesin
NkhomaHospital,Malawi
£3,849can pay for a
motorbike,enabling nurses
to reachand care for
children / peoplewith cancer
and otherlife limiting
illnessesin their own homes
£9,934would immeasurably
improve pain reliefacross
Malawi. Advocatingwith
district officeswill enable
efficientdrug supplies
across the country so that
pain reliefis available to all
who needit, whentheyneed
it.
£10,017can buy all the
academicbooks for
the Collegeof
Medicine,allowing
everyhealthstudent
to learn how to care for
peoplewith cancerand
otherlife-limiting
illnesses
Sustainability
Give theirloved onesthe
peaceofmind and help them
to provide for the family's
future.
The skills theylearnedwill be
practicedand honed
throughout theircareers,to
the benefitofcountless
patients.
[As pere.g.£31,
alternatively]As these
books are handedfrom one
studentto the next,soyour
gift continuesto grow in
impact.
This preventschildren being
pusheddeeperinto poverty
and givesthema fighting
chanceat building a better
future.
A library will be home,year
afteryear,to studentswho
are committedtoimproving
the quality of life of patients
with life-limiting illnesses.
Relievingpain improves
quality of life and can allow
peopleto provide for their
familiesagain,helping them
break the chain of poverty.
Receivingcare athome
meansfamiliesdon’t spend
what little theyhave on
transport, thushelping them
avoid greaterpoverty.
Improving drug supplies
across Malawi could release
a generationof children from
the role of carer so theycan
return to school and work
towards a future freefrom
poverty.
A library of books will
provide thetools for
countlessstudentsto
gain the skills they
requiredto care for
thosein need.
Matchfunding
Your donation,and its impact,will be doubled by theUK government. Your donation,and its impact,will be doubled by theUK government. Your donation,and its impact,will be doubled by the
UK government.
What we did…
Presented it
well across all
channels
Social
What we did…
Presented it
well across all
channels
Digital
What we did…
Presented it
well across all
channels
Events
What we did…
Presented it
well across all
channels
Direct Mail &
Telephone
What we did…
Presented it
well across all
channels
What we did…
Presented it
well
Press
What we did…
oMessage framework
oPrinted resources
oImage library
oVideo
oPresentation slides
o“Universal” print materials
oSkill – social media
Equipped
everyone to
share
What we did…
Mid-course
correction
What we did…
Mid-course
correction
What we learned
What we
learned…
Integration
works
Results
Target Actual
Opportunities to View 2,039,000 2,219,276
Total Raised £308,000 £537,742
Including Match Funding £616,000 £1,003,168
First Time Gifts 625
Overseas Event Sign-ups 12 18 (23 total)
Social Reach 446,000
What we
learned…
It’s hard work
without the
catalyst
What we
learned…
Shared
targets are
essential
What we
learned…
It’s not all
about
you/comms
What we
learned…
Take
responsibility
and know who
is doing what
What we
learned…
…there’s
more to learn!
What next?
What next?
oAlways include learning in the
process.
oNew integrated planning
process. The right people
involved from the beginning.
oWe need to take every
opportunity to understand our
supporters better
oWhat about the important
stuff that can’t be integrated.
Questions
GARY BROUGH
gary.brough@emms.org
@thegarybrough
EMMS INTERNATIONAL
www.emms.org
@emmsintnl
Visit the CharityComms website to
view slides from past events, see
what events we have coming up
and to check out what else we do:
www.charitycomms.org.uk
Conference
25 February 2016
London
#integratedcomms
Integrated campaigns:
planning, delivering and
evaluating
Sponsored by
@goodagencyldn

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