Shakur Norris has over 13 years of experience in retail management and sales, most recently as a Branch Manager for OK Furniture where he was responsible for sales, administration, development and training, inventory, and human resources. He holds a B. juris law degree from Vista University and various sales and retail certifications. His skills include leadership, customer service, motivation, communication, and business management.

1. Resumé / Curriculum Vitae – Shakur Norris
10 Giraffe street,Eastridge,Mitchelss Plain,Cape Town .Contact no.0721454866 or shakurasalaf@gmail.com
Work Experience
Name of Employer OK Furniture Division of theShopritegroup S.A
Position & Duties
SALES:
ADMINISTRATION/FINANCE:
DEVELOPMENTAND TRAINING:
INVENTORY/PURCHASING
HUMAN RESOURCE:
Branch manager.
Developing a business plan and sales strategy for themarket that ensures attainment ofcompany sales goals and
profitability.Responsiblefor theperformance anddevelopmentofsales advisors. Preparing action plans for theteamfor
the effective search ofsales leads andprospects. Initiates and co-ordinates development ofaction plans as needed.
Conducts oneon onereview withall sales advisors to builtmore effectivecommunications,tounderstandtraining and
development needs,andto provideinsight for the improvement ofsales advisor's sales and activity performance. Providing
timely feedback to senior managementregarding performance. Provides timely,accurateand competitive pricing onall
completed prospect applications submitted for approval,whilemaintaining maximum profit margin. Maintain accurate
records ofsales andactivity reports submitted by sales advisors.Createandconducts proposalpresentations. Controls
expenses to meet budget guidelines. Insure that allsales advisors meetor exceed allactivity standard for prospecting
calls,appointments,presentations,proposals andcloses .Delegates authority and responsibilitywith accountability and
follow-up. Setexamples for sales advisors inareas ofpersonalcharacter,commitment,organizationalskills and work habits.
Conduct weekly coaching and counseling with allsales advisors to build motivation andselling skills. Maintaining contact
with all clients in the market area toensurehigh levels ofclientsatisfaction. Demonstrating theability to interact and
cooperatewith allcompany employees.
Daily processing
Capture invoices.
Check pricing.
Capture invoices for various companies.
Print proofofpayments andmatch open items in pastel.
Update exchange rates.
Assist staffwithsupplier queries.
Reconcilliationsto creditorsstatements
Daily,Monthly recons to agree tothecreditors statements for creditcontrollersign-off.
Preparation ofcreditorsfor payment.
Preparepaymentrequisitionfor signatureby Regional Financemanager andfor payment.
Preparation ofweekly age analysis
Prepareageanalysis for weekly creditors meeting.
Keeping purchaseorderson fileand in linewithaccount system
Making surethat orders is kept up todate.
Making sureofthe validity oftheorders.
Making sure theorder is for correctbudget.
Holding daily shorttraining sessions withall staffin their respectivefields ofwork. Developing theweakareas ofeach
traineethatwas establishedin thedaily performancemeetings. Updating daily,weekly and monthly training registers for all
staffmembers .Monthly reconciliationoftraining registers andarchiving ofit for three years..Providing direction and
strategicplanning .Managing theimplementation ofspecific projects. Inductionfor newstaffmembers.Weekly follow-ups
on trained areas toensure efficiency.
Effective stock management. Maintaining and monitoring stock life cycle andstock replenishment. Implementing stock risk
management.Stock purchasing. Negotiating ofmarket relatedprices on stock with suppliers. Ensuring compliancewith
inventory andasset managementpolicies within branch. Controlling incoming andoutgoing stockfrom stores. Following up
on outstanding orders from suppliers. Compiling stock management reports. Accepting and editing purchaserequests from
various departments .Corresponding with suppliers for quotations,preparing purchaseorders and performing buying duties.
Maintaining records ofstock,prices,inventories anddeliveries then using itto compare prices,specifications and delivery
dates so thatthecompanycan savemoney by choosing thesupplierthat provides thegreatestvalue. Increasing accuracy
by verifying theaccuracy ofpurchaseorders. Pro-actively communicating with colleagues and suppliers sothey are aware
ofthe status oforders, particularly ifthereare problems thatneedto beresolved. Assuranceofthe availabilityofKVI and
promotional lines .Selling bulk space for slow moving lines,including demoweek-ends for thesesuppliers.Processing credit
requests from suppliers for phasedout lines.
Provide HR administration functions-leave,performance,recruitment andother HRrelated inquiries.Assist with
Employment Equityadministrationservices. Conducting disciplinary hearings either as chairman orinitiator. Co-ordinating
take-on procedures for new employees.
Period of employment September 2005 to July 2013
ID no:7611295152083
Name ofEmployer Makro S.A Port Elizabeth Division
Position & Duties Sales consultant:Meeting sales budgets .Housekeeping. Maintaining a healthy customer base.Shrinkagecontrol. Repair
management andfollow -ups.
Period of employment September 2000to March 2005
Personal Attributes
I believe my positiveattributes
and skillsare:
Lead andmotivate a team. Excellentcommunicationandpeopleskills. Strong commitment tocustomer service. Ability to
work under pressureand handlechallenging situations. Confidence,driveand enthusiasm. Decision-making ability and a

2. sense ofresponsibility. The abilityto understandandanalyzesales figures.Soundbusiness sense.An understanding ofretail
laws,security and health and safety. Excellent organizational skills.
Attentionto detail. Selfdriven. Good interpersonalskills. Positiveoutlook on life.
Educational Qualifications
Matriculated Chapmansenior secondary
1994 December Including exemption.
VistaUniversity B. juris law degree.
1995 to 1997 In completedby 4 subjects.
Sales fieldCertificationand
Qualification.
Report Writing. Customer care.Inventory .Stock Management. Insurance,Stock movement,Repair management,HP and
Cash procedures,StoreStandards management, procedures. Administration. GoldStar project management.Ms word and
exel. I.R Initiator course .Prospecting.Sales .Incomeand expensecontrol. Occupationalhealthand safety.
Interests Attaining beneficialknowledgeand applying itin order to becomesuccessful.
References
GlenHerradene
Jessica Sias
Tammy Moodley
Vuyani Mati
Faldi Isaacs
Makro Port ELizabeth
Sales Manager.041-3978000
Administration supervisor.046-6032500
Makro Port Elizabeth-041-3978000
Branch Manager OK Furniture Motherwell 041-4054900
Line OK Furniture:0832964799/0835251499