Naveen T is a Deputy Branch Manager at ICICI Bank with over 3 years of experience in banking operations, business development, and customer relationship management. He holds a PGDM from Manipal University and a B.Tech from JNTU University. In his current role, Naveen manages all aspects of branch operations including achieving sales targets, ensuring regulatory compliance, and leading a team. He has strong leadership, communication, and relationship building skills. Naveen is seeking a challenging opportunity in finance or banking where he can continue to grow and contribute to organizational success.
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I have the insight and experience to derive business excellence and thus, making a positive difference (but not restricted) in fields of Portfolio Management, Risk Management, Strategy Planning & Implementation, Channel Partner Management, Vendor Management, Setting up BPO, Organizing & Running BPO/Call centers, Process Trainings, Process Development, Recruitments & Selections, Audit Checks & Controls, Planning Rewards & Reorganization schemes for 12 years.
My primary area of expertise is Team Management, Customer Relationship Management, Strategy Planning as per the process requirements, Actively supporting the various internal department functions by constant exchange of feedback, I have good Leadership qualities, I have been Addressing Client, Vendor & customer issues in a timely manner with zero impact on process, Have been Establishing effective working relationship to maintain good relationship with the internal & external customers.
My experience in the corporate spectrum ranges from Bank / Financial Market / Service Industry / BPO
1. RESUME
NAVEEN T
H.No: 1-6-54/1,
Zirayath nagar,
Armoor, Nizambad, Telegana. Phone No : 08600815558
Pin:503224. E-Mail : naveen_thamme@yahoo.com
BANKING OPERATIONS ● BUSINESS DEVELOPMENT ● RELATIONSHIP
MANAGEMENT
Offering 3+ yrsof experience; Seeking challenging and growth oriented opportunities in the field of
Finance/Banking
PROFESSIONAL SYNOPSIS
Competent professional offering over 3+ years of cross-functional experience in banking sector.
Adept at Branch Operations & Functions, Customer Relationship Management, Business
Development and Team Management.
Ability to ensure adherence to Internal Procedures and Policies of the Banking Sector; expertise at
streamlining various bank operations with key focus on bottom line profitability.
Excellent at building long term business relations with clients; understanding of customer and
market behavior. Outstanding communication and negotiation skills with proficiency in English,
Hindi, Marathi, Urdu and Telugu.
CORE COMPETENCIES
✶ Banking Operations ✶ Team Management ✶ Target Achievement ✶ Bank Reconciliation ✶
Cross-Selling
✶ Analytical Skill ✶ Customer Relationship Management ✶ Cross Functional Coordination ✶ MIS
Review
Professional Qualification
PGDM from, the Manipal University, Bangalore during academic period 2011-2012 with
aggregate of 73.33%.
Bachelor of Technology from, JNTU University during the academic period 2006-2010
passed out with 68.13%.
Intermediate from Board of Intermediate Education during the academic period 2004-2006 and
passed out with 88.4%.
SSC from Secondary School Education in the year 2004 with 82%.
2. WORK EXPERIENCE:
Working as Deputy Branch Manager (DBM), for the Branch of ICICI Bank Ltd from March 2012 to Till date
Responsibilities:
Accountable for leading a team and managing the Branch operations and profitability, ensuring
high quality service and Customer Relationship Management.
Efficiently ensure all components of the branch operations model function as per design.
Exceptional in resolving complaints and conduct review of Branch Operations reports.
Spearhead in branch merchandising and coordinate with marketing team at product level;
involved in reviewing of vault register, suspense and dummy accounts.
Ensure compliance with Banking rules, Regulations & Procedures; including periodic review of
progress vs. objectives and clarity of business objectives among staff.
Successfully led a team and accountable for smooth functioning of branch operations including
clearing, cash, branch audit and its compliance.
Efficiently driven and implemented business plans and strategies for acquiring, servicing and
retaining New Corporate / HNI relationship; involved in selling CASA, Retail Assets / Liabilities
products, Life / General Insurance, Mutual Fund and Wealth Management services.
Monitored branch performance against the budget and achieved monthly revenues for the branch.
Prepared and submitted Monthly Control Returns / Statutory Returns to Regional, Corporate
Office and Income Tax Dept.
Managed Cash and Security items like DD / PO / Lockers etc as a Joint Custodian; efficiently
handled Banking Software such as Finacle.
STRENGTHS:
1 Strong Leadership skills
2 Hard working
3 Keen observer and positive attitude
4 Punctuality
Training and Development
AMFI certification
NSDL certification
3. Personal Details :
Father’s Name : T Narendhar
Date of Birth : 24th July, 1988
Gender : Male
Marital Status : Single
Nationality : Indian
Languages : English, Telugu & Hindi
Declaration:
I hereby declare that the above-mentioned information is correct up to my
knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.
Place:
Date: (NAVEEN T)