The document provides a summary of an individual's qualifications and experience in human resources and store management. It outlines their educational background, including a BSc in Applied Medical Sciences, as well as their fluency in English and Arabic. Their career history includes roles as Human Resources, Administration, and Stores Manager for Aswar Engineering and General Contracting Co. since 2009, where they have gained extensive experience in HR, recruitment, training, and store operations management.

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ACADEMIC QUALIFICATION
B.Sc. in Applied Medical Sciences c, University of Palestine, 2008.
LANGUAGES
English – Fluent, spoken and written
Arabic - (Mother Tongue)
OBJECTIVE
To obtain a position with an international and well established organization, where I can utilize my
Human Resource Management skills effectively, and to be a proactive and innovative member of a
team that encourages continuous professional progress.
CAREER SUMMARY
A S W A R E N G I N E E R I N G & G E N . C O N T . C O . 2 0 0 9 – T I L L D A T E
HUMAN RESOURCES, ADMINISTRATION, STORES MANAGER
Reporting directly to the HR & Admin. Manager, General Manager & Chairman. Aswar Engineering
and General Contracting Co. (previously associated with Al Barq Establishment) is one of the
renowned main contractors specialized in infrastructure, building, and sewerage projects extended
over UAE. Aswar Engineer carries out projects with value of AED 2 Billion in U.A.E.
AREAS OF KNOWLEDGE/EXPERIENCE
 Pre-screening
 Interviewing
 Training & Development
 Safety Audits
 Employee Evaluations
 Skills Testing
 Regulatory Compliance
 Targeted Selection
 Budgeting
 Performance Reviews
 Staff/Manpower Planning
 Counseling
 Discipline
 Employee Relations
MAJOR ACHIEVEMENTS (HR & ADMIN.)
 Assisted in Planning, Developing, & Implementation of Human Resources & Administration
Management Policies and practices to support business needs and provide first line advice
on Human Resource issues and administration.
 Establishing relationships with external recruiting firms for maximum efficiency
 Conducting initial interviews of all potential candidates
Yousef Shaqalaih
Yousef.shaqalaih@gmail.com
Mobile # (+971) 50 533 4146

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 Maintaining comprehensive database of recruiting activity. Coordination with P.R.O. in
accordance with issuance of visa, Medical Test, labour card issuance. Preparing &
implementing quality procedure of the company. Coordination with HR & Admin. Group to
be assured of the completion of the job.
 Planned, developed and implemented Human Resources & Administration Management
Policies and practices to support business needs and provide first line advice on Human
Resource issues and administration.
 Created a comprehensive Service Level Agreement between Human Resources
Department and other divisions enabling the team members to fully understand their
responsibilities in terms of recruitment process to avoid internal conflict and to enhance
the overall image of the company in attracting and retaining good candidates.
 Play an active role in corporate planning, development and organizational change,
manpower planning, recruitment, selection, development and implementation of effective
induction strategies, performance appraisal system, training & development plans at all
levels of management, administration of all public relations and related functions including
contacts with local government departments.
 Reparation of executive grade compensation and benefits structure, annual revision
proposals, conducting compensation surveys, salary and wages administration, drafting of
wage structure, recommend and discuss equitable administration of salary and wages
policies and procedures, promotions and end of service benefits and finally the payroll.
 Designed, implemented and analyzed Performance Appraisal for all level of positions.
Analyses of the results and advice on the employee reward systems and compensation
scales.
 Adept at recruiting all levels across functions and industries as well as project recruitment
thru an executive search and selection, head-hunting, mass recruitment, projects and web
based search, extensive experience in all recruitment tolls and techniques starting with
clarifying requirements, sourcing candidates, evaluating, planning, designing and
conducting pre-employment tests/interview and job descriptions to salary negotiation and
ensuring that they complete their transition into the organization as smoothly as possible.
 Undertook various assignments related to the manpower planning of the company’s
organizational structure and procedures in order to achieve improvements or introduce
new operational methods, systems and procedures to ensure the optimum utilization of
available manpower and plan new recruitment.
 Training and development plan as per the budget and implement with due focus on
selection of deserving participants and determining the employee training needs analysis
for all level of management to provide quality support to the organization and monitor the
impact of the training.
 Drafted, designed, and developed the complete Employee Handbook and effective Induction
programs.
 Responsible for enhancing human and employee relations and team development to provide
effective support to the operations on all personnel and business related issues.
 Responsible for negotiation and preparation & execution of medical insurance schemes of
employees.
 Administration and managing of 1500 employees
 Organizing and drawing up employment contracts and pay benefits for employees.

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 Handling conflicts between employees and management
 Initializing and processing compensation for disabled, dismissed and retired workers
 Working with other departments to ensure smooth running of the company such as the
finance department in preparing budgets and financial reports
STORES MANAGER
DUTIES & RESPONSIBILITIES
 Managing and motivating staff to increase sales and ensure store efficiency.
 Analysing store sales figures. Developing, researching and implementing marketing
strategies.
 Maintaining awareness of market trends and monitoring local competitors.
 Managing up to 8 members of staff.
 Manage budgets set by retail area managers.
 Manage and address shrinkage and stock loss.
 Maintaining accurate records of all pricings, sales, and activity reports.
 Oversaw the work of subordinate store employees
 Handed out payments to employees at the end of the week
 Organized for and oversaw the purchasing of stock
 Disciplined errant staff
 Organized for training of subordinate staff
 Addressed problems forwarded by subordinate staff
 Balanced account books and cash register records at the end of every working day
 Supervised stock taking process
 Ensuring all corporate and local regulations and procedures are met and complied with.
 Control of all aspects related to the operation of the stores and weighbridges, including
periodic inspection to ensure proper working and handling methods and maintenances of
records including requisitions, materials receipts, issues, and transfer.
 Implement methods of store accounting, including stock audit reports, review of slow
moving items. Create new codes for items not available in Oracle system.
 Initial evaluation of defect items held in store, ensuring that they are segregated so as to
prevent inadvertent use, and proposing options for their disposition in advance of
inspection by the Defects Committee.
 Ensuring that appropriate Quality Assurance documentation is available in the work place
and that storekeepers are trained to understand the QA procedures, particularly when
amendments are implemented.
 Liaise between stores and project staff in the event of any discrepancies arising.
 Examine and report on pending material requisitions, liaising with the Purchase
Department to ensure satisfactory follow-up.
 Verify material requisitions for transferring of materials between stores, prior to General
Manager’s approval.
 Verify issuance of materials sold or on loan to other contractors in accordance with the
instructions of the Project Manager or General Manager – Operating Units and Technical
Services.
 Submit monthly stock report to the Accounts Dept.
 Prepare and follow up the Annual Inventory.

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 Establish a weekly plan to visit each store on a daily basis, to follow up negative records,
NCR’s, non-conformity product etc.
 Train new Store keepers and Weighbridge Operators with regard to Quality Assurance
procedures, systems operation, reporting structures etc.
 Perform any other related duties as may be reasonably requested by director supervisor.
MAJOR ACHIEVEMENTS (STORE)
 Proven track record of increasing sales and turnover.
 Experience of managing KPIs and performance management.
 Experience of processing sales enquiries to a successful conclusion.
 Commercially and operationally minded.
 Able to inspire store staff to keep ahead of the competition.
 Knowledge of working with brands and their guidelines.
 Push civic engagement & social responsibility agenda within the store operations.
 Responding to and comments and resolving customer complaints.
 Ability to increase profitability through excellent service and the effective management of
retail space.
SKILLS
 MS word,, Excel 2003, Power Point, Outlook. & Internet
Personal Details
Date of Birth 20 Nov 1985
Marital Status Married
Passport No and Date of Issue 3611659, Issued on 11-10-2011
Expires on 10-10-2016
Visa Status and Expired date On Employment, N.O.C Available
Expires on 10-06-2016
Driving License Valid UAE
(References can be provided)