Nicola K. Myers is an administrative assistant with over 10 years of experience providing administrative and staff support. She has a proven track record of quickly learning new processes and using skills like PowerPoint, Excel, and customer service to resolve issues. Her resume highlights roles providing administrative assistance to Sacred Heart University, DTZ/UGL Services, and Prudential Financial, where she coordinated tasks, prepared reports, and assisted management. She has strong computer skills including Microsoft Office, Internet research, and calendaring systems.
• Extensive experience providing administrative support to a Senior Executive, including but not limited; drafting correspondence, editing documents and transcribing minutes of meetings.
• Highly proficient in preparing complex reports, correspondence, memorandum, forms, charts, tables and statements for senior management staff.
• Considerable experience using a variety of software packages including database administrative tools, project management software (e.g. MS Project) MS Office Suite, Adobe Creative Suite, SAP, SharePoint (Office365), CRM Cloud, and/or trouble tracking systems.
• Highly developed customer service skills with an ability to deliver excellent customer service to staff at all levels, stakeholders, media, members of the public, external partners and agencies, with a flexible and willing 'can do' attitude.
• Extensive experience providing administrative support to a Senior Executive, including but not limited; drafting correspondence, editing documents and transcribing minutes of meetings.
• Highly proficient in preparing complex reports, correspondence, memorandum, forms, charts, tables and statements for senior management staff.
• Considerable experience using a variety of software packages including database administrative tools, project management software (e.g. MS Project) MS Office Suite, Adobe Creative Suite, SAP, SharePoint (Office365), CRM Cloud, and/or trouble tracking systems.
• Highly developed customer service skills with an ability to deliver excellent customer service to staff at all levels, stakeholders, media, members of the public, external partners and agencies, with a flexible and willing 'can do' attitude.
Green Mountain Coffe Roasters was a potential client for Renegade Communications - a full service advertising agency. The task was mine to research the brand, the market, its customers and the main insights for the agency, which they could use in their pitch. The presentation shows market history, value chain, competition, communication history, positioning map, target audience segmentation and key learnings for the agency.
Realización de la actividad No.3 en el módulo Evaluación Institucional de Instituciones de Educación Superior de la Maestría en Administración y Planificación Educativa - UMECIT Panamá.
1. Nicola K. Myers
259 Willow Street Bridgeport, CT 06610 (203) 428-7864
Administrative Assistant
A highly equipped and knowledgeable assistant with experience in performing a variety of administrative and staff
support duties for a specified department, which requires a range of knowledge and skills of organizational
procedure and policies. Directs and assists visitors and resolve administrative problems and inquiries; compose,
edit and proofread correspondences and reports, and is able to prepare a range of administrative documents. I
have a talent for quickly mastering technology.
Professional Experience
The Arundel Group, Fairfield, CT 2014 – 2016
Administrative Assistant (Sacred Heart University – Farrington College of Education)
Demonstrated ability to quickly learn organizational processes, workflows, policies and procedures of
various departments.
Handled a range of administrative support and office management functions for clients.
Developed PowerPoint presentations, new tracking systems and reports that were praised for their quality,
comprehensiveness and timeliness.
Answered telephones and courteously assisted customers within high-volume, deadline-driven settings.
Earned a reputation for rapidly and calmly resolving customer complaints. Achieved superior marks on
client evaluations.
DTZ/UGL Services, LLC, Bridgeport, CT 2011-2014
Administrative Assistant
Assisted Staff Manager in coordinating tasks involved in scheduling work being performed in assigned
buildings.
Oversaw the data entry of the Computerized Maintenance Management System (CMMS)/ Prepared
monthly reports.
Performed general accounting functions including billing, A/R, A/P, new account setup, and job costing.
Coordinated Human Resources functions with Account Manager and Regional Human Resources
Representative, including accurate completion of new hire packets and employee verification forms.
Oversaw and update employee and customer files.
Administered payroll on computer system, prepared payroll, checked time cards, and entered data into
computer.
Performed all other duties associated with the general administrative functions necessary, as dictated by
the Account Manager and/or Office Manager.
Prudential Financial, Shelton, CT 2007 – 2008
Executive Assistant
Performed administrative duties for executive management.
Screened calls; managed calendars; prepared travel, meeting and event arrangements; prepared reports and
financial data; and customer relations.
Strong computer and Internet research skills, flexibility, excellent interpersonal skills, project coordination
experience, and the ability to work well with all levels of internal management and staff, outside clients
and vendors.
Sensitivity to confidential matters.
Computer Skills
Windows 7; Microsoft Word, Excel, PowerPoint, Access, Outlook Express, scanning technology,
Internet proficient, calendaring, Lotus Notes, CMMS, 65 WPM, Colleague, WebAdvisor, KRONOS
Education
KATHERINE GIBBS COLLEGE, Norwalk, CT
Administrative Assistant Certification