Hellene Brinson has over 15 years of experience in human resources, administration, and customer service roles. She has strong skills in Microsoft Office, applicant tracking systems, and database management. Brinson seeks to leverage her experience in HR, recruiting, employee relations, and office management into a new career opportunity.

1. Hellene Brinson
6807 Riverdale Road, Apt. 103 | Riverdale, MD. 20737| Home: 240-770-4512 | Email: hellene.brinson@outlook.com
Summary
Demonstrated achiever of strong multicultural awareness with a high level of adaptability and exceptional knowledge of HR
policies and procedures, also skilled at learning new concepts quickly, work well under pressure, and communicating ideas
clearly and effectively. Comprehension of professional and extensive computer training includes knowledge of multiple
networking environments and business software packages. Exceptional customer-relation and decision-making skills including
strong work ethic, professional demeanor and great initiative
Professional Accomplishments
Skills and Abilities
 Experience with HRIS programs (Paychex)
 Job analyze and development
 Analytical problem solving
 Personal Assistant
 Board Liaison
 Interpersonal, oral and written communication
 Strong organization skills with the ability to
prioritize meet deadlines and manage multiple
projects.
 Handle confidential information appropriately
 Proficient in Microsoft Word Suite
 Comprehensive knowledge of Company policies,
practices and procedures.
 Ability to effectively communicate with all levels
of the organization
 Proficiency of Microsoft Word Suite
 Online Application Tracking
 Quick learner
 Back ground and reference checks
 Internal and External employee hiring tracking
 Experience with I-9 database
 Experience with employment registry database
 Non-Profit Experience
 Profound Problem Solution
 Experience in survey analysis and collections
 File maintenance
 Schedule meetings
 Employee training and recognition programs.
 Benefits and compensation administration
 Employee Selection
 Recruitment
 New hirer orientationsand exitinterviews
Responsibilities
HR Assistant - Provide administrative duties in the HR department, which included preparing and creating new hirers files.
Track online applications via HRIS database systems and other internet database such as Monster, CareerBuilder, and Indeed,
data entry of new hirer information into the system. Conduct back ground checks, verify employees with E-Verify and enter I-9
information into the database for eligibility of employment. Update and revises employee directory, revise and develop new
company policy, manage multiple projects (employee training and recognition, traffic mitigation). Verifying degrees, certificates,
employment eligibility, in addition to filing documents and storage, Updating employees' medical insurance, personal, business,
terminated, retirees and contracted employee's files, Assisted with employee selection, interviews and exit interviews. Kept an
accurate updated of HR and union polices, assist in employee’s training and programming, such as innovative ideas, techniques
and accomplishment that included employee’s engagement and rewards, talent and development and job analyzing and
descriptions to create a new position.
Contracted Employee - Overseer of the receiving dock, schedule electrical services for banquets and seminars, dispatched
maintenance to required areas of situation, Generated and handle purchase orders of supplies and uniforms for employees such
as landscaping equipment, and parts needed, kept an accurate record of transactions, such as billing, the department spending
budget for each month. Responsible for invoices processing, assisted with creating and generating checks via company
software. Assisted with keeping an accurate payable ledger, in addition to AP as assisted with AR duties included preparing
invoices, cold calls, sending out delinquent notices of bills over due, as well as assisted with payroll utilizing the ADP System,
main duties included solving bill disputes, crediting customers, applying vouches from companies such Expedia, Priceline and
other discount vouchers used, as well as being responsible for receiving payment from these companies. Provide regularly
scheduled front/ phone coverage for lunch, breaks and meetings, etc. Interaction with Executive Director and external office
assistants, manage the Executive Director Workload, such as preparing documents, providing background information on
individuals and organizations the Executive Director met with. Provides follow up for all meetings that the Executive Director
attended. Design and implement office polices. Define, develop and execute functional goals and objectives for assigned tasks.
Organize office operations and procedures, supervise office staff, prepare timesheets, and control correspondences. Maintain
office efficiency, such as planning and implementing office systems, layouts and equipment procurement. Maintain and replenish
inventory, review supplies requisitions and submit for approval. Liaise with outside agencies, governmental officials,

2. organizations and groups. Prepare materials for meetings on and offsite, organize and coordinate aspects of quarterly board
meeting including securing meeting site, making logistic arrangements. Assist in preparing agenda, securing food, assisting in
preparing material and transportation and lodging needs for board members. Performs general clerical duties to include but not
limited to: photocopying, faxing, mailing and typing. Create and modifies document using Microsoft Office Suite. Maintain
database of corporate sponsors/donors utilizing Avectra. Arrange travel schedule and reservations for the Executive Director,
specific Executive Council members and program participants.Performed administrative and office support activities for multiple
supervisors. Duties include fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and
presentations, and filing. Calendar management
Call Center Representative /Data Entry - Handled over 100+ telephone calls during an 8 to 12 hours work day, input
applicant’s information utilizing the National Emergency Management Information System (NEMIS) computer database.
Reviewed and researched all aspect of cases: including incoming and outgoing correspondence, inspection decisions, and
previous eligibility determination. Verified information to make eligibility determinations on applicants' cases
Kept abreast of developments in disaster assistance programs, status of disaster declarations and changes or enhancements to
processing procedures researched various sources to extract, summarize, and analyze information required for caseworkers.
Office Administrator - Open and closed the office, answered phone calls, greeted clients, and scheduled appointments for
president of the union. Assisted with purchasing of safety supplies and processed client orders. Managed and maintain a daily
office operations and maintenance of equipment, kept and maintained an accuracy of records for all business supplies. Kept and
maintained financial books for the company using QuickBooks. In addition to being a corporate liaison between union members,
president of the union and the Secretary of Treasure, scheduled and confirmed appointments for entire office staff. Other duties
included data entry, receptionist duties, file organization, research and development. Performed accounts receivable duties
including invoicing, cash application, researching chargeback’s, discrepancies, issuing credit memos, reconciliations and
responding to customer requests for documentation. Maintained and prioritized daily tasks and projects including: call logs,
appointments, travel, expense reports and general errands.
Administrative Assistant - Manage standard administrative duties, which included screening and answering incoming phone
calls. Proxy employees’ time sheets (bi-weekly) using TERS Internet Program. Provided domestic and international corporate
travel arrangements via Internet, set up domestic and international video conference calls. Manage expense reports, process
incoming/outgoing mail and packages utilizing the Pitney Bowes Postage Meter, Federal Express, UPS, DHL, and Airborne.
Typed and distributed all correspondences, letters, memos, and notices utilizing Microsoft Windows program. Other duties
included making copies of drawings, presentations, and documents, filed drawings, blueprints, and contract bids, presentations
in numerical and alphabetical order. Utilizing Excel program to prepared expense reports for all employees. Ordered breakfast
and lunch for in-house, clients, corporate board meeting and presentations. Screened and answered incoming phone calls, travel
arrangements, both domestic and international.
Qualifications:
 B.S. Business Management concentration Human Resource
 Two yearsof HR experiences
 Ten years of administration experiences
Employment History
 08/2015 – Present Volunteer Easter Seals Silver Spring, MD
 03/2015 – 07/2015 Contracted Employee Metro Recruiting, Washington., DC
 10/2014 – 03/2015 Volunteer Easter Seals Silver Spring, MD
 05/2014 – 07/2014 Contracted Employee Insight Global, Vienna, VA
 11/2006 – 11/2010 Contract Employee Ajilon Professional Staffing, Wash. DC
 08/2005 – 08/2006 Human Resource Specialist FEMA Call Center, Hyattsville MD
 09/2000 – 06/2005 Office Administrator Wash., Federal Workers Union Wash, DC
 05/1996 – 08/2000 Administrative Assistant Heery International Inc. Washington, DC
Reference upon request