The document provides a summary of Connie Blank's 25 years of experience in administrative support roles for upper management and engineering staff across various industries. She has strong technical skills in Microsoft Office, databases, and design software, as well as experience in record keeping, customer service, training, and office management. Her most recent roles include providing receptionist and administrative support at financial and insurance firms between 2013-2015.

1. CONNIE BLANK
8225 Tahoe Avenue
Stagecoach, NV 89429
Phone (607) 738-6147 (H); (607) 483-5005 (Cell)
conblank13@outlook.com
SUMMARY:
 Twenty five years of experience in providing administrative support to upper level management, and to Sr. Engineering
staff in various manufacturing and service areas.
 More than fifteen years of experience with recordkeeping, shipping & receiving, customer service, word processing,
data entry /database management, training, office supply purchasing and team building skills.
 Excellent written and oral communication skills, high degree of discretion dealing with confidential information, ability
to work independently and as a team, diligent, multitasking, and willingness to take on new challenges.
TECHNICAL SKILLS:
 Proficient with MS Office Software such as MS Word, Excel, PowerPoint, Access, Adobe, and Outlook Express
 Experience in Expedition & Junxture database usage
 Experience in entering purchase orders thru J.D. Edwards and PeopleSoft
 Experience in Web Design with Dreamweaver CS 5 & Fireworks
 Experience in customer information database management
 Experience with Adobe Acrobat read/ write program in scanning, burning CDs of large technical documents.
 Experience with general office machines such as printers, scanners, copiers, fax machines, telephone, computer repair
WORK HISTORY:
2013 to May 2015 Valicenti Advisory Services Elmira, NY
Receptionist
 Greeting clients and customers
 Answering phone lines and directing calls to appropriate staff
 Maintaining client confidentiality of information
 Opening, sorting and distribution of mail
 Purchasing office and break room supplies
 Maintains office appearance
 Ordering, picking up and setting up conference room for special meetings
 Completing actions in Junxture database
 Running weekly cash and margin reports for profile managers
 Comparing and changing stock share price and quantities in e-signal updates
 Assisted with mass mailings of quarterly reports to clients
2012 to 2013 State Farm Insurance Elmira, NY
Team Staff Assistant
 Conducted receptionist duties such as greeting public and directed them to appropriate staff members, answer phone,
routed phone calls to various staff members, took messages.
 Assisted walk-in clients with questions, and payment information
 Updated personal information & other service work in database, produce mailing labels, and maintain mailing lists
 Scanned documents into customer folders.
 Created MS Excel spreadsheets for special pivot promotions for team members.
 Purchased office supplies, monitor inventory, and maintained front desk area with brochures & information.
 Balanced cash drawer & petty cash fund.
 Set up appointments for new products to potential customers.
 Filed and organized brochures and marketing material.

2. 2002 to 2010 Alstom Transportation Hornell, NY
Project Administrative Assistant
 Managed database used for tracking high volume of incoming and outgoing correspondence for customers and
suppliers. Reconciled and closed out 80,000 plus project letters.
 Coordinated with contract manager and project team to prepare and submit key routine letters to customer for approval
and closure of issues.
 Assisted & submitted weekly invoices for payment of completed milestones.
 Filed and retrieved all confidential corporate documents, records, and reports.
 Scanning & attaching of large technical documents onto shared network & database.
 Processed and logged daily incoming correspondence for generation and distribution of daily reports to team members
for review of open and closed status of project issues.
 Managed and tracked requests for NYC Transit Authority on-site security access badges for employees and vendors.
Contacted supervisors and vendors in return of expired passes and collection of payment for lost passes. Expedited
processing applications in meeting deadlines to allow quick access to key sites to resolve urgent technical issues with
customer.
 Implemented 5S (Visual Workplace) rules and requirements to create a productive work environment.
 Input of purchase order requests for parts into J.D. Edwards system.
 Scheduled & set-up conference rooms for special customer visits.
 Purchased and maintained all office and shipping supplies required for project team.
1995 to 2001 Corning Incorporated Corning, NY
Administrative Assistant
 Delivered high level of administrative support for a research and development department; handled information
requests, scheduled meetings, conference calls, received visitors, conducted research, and created presentation slides for
team members and managers.
 Trained team members in usage of word processing skills to create, modify, and deliver on-time, accurate, and
professional looking documents for walk-in clients from other departments.
 Prepared expense reports for managers.
 Photocopied, faxed, filed and delivered mail to other departments.
 Assisted team with development of an effective recruiting process for potential candidates, arranged travel plans, and
coordinated interview schedule with team members and managers. Secured positions with candidates by showing
professionalism, communication and enthusiasm.
 Volunteer safety coordinator liable for monthly inspections of labs and follow-up of safety issues found within the
department. Developed team awareness of safety processes and procedures.
EDUCATION
 Digital Photography, One Note, GST BOCES 2011
Dreamweaver CS5 & Fireworks,
 MS Windows 7.0
 Computer Repair Tech
 Accounting Principles I & II, Math, English Corning Community College 2002