This document provides a summary of Patricia A. Taylor's experience and qualifications. She has over 15 years of experience in human resources, benefits administration, and information technology. Her experience includes project management, benefits administration, HR compliance, and implementation of HR and benefits software.

1. Patricia A. Taylor
Louisville, KY 40291 (H) 502-742-2955
Ptaylor07@outlook.com (C) 502-533-1093
SUMMARY
Resourceful, accomplished, multi-talented administrative professional with extensive experience in human
resources, benefits and 401k plan administration, FMLA, STD, LTD, 5500 audit reporting, ACA audit
reporting, word, excel and Powerpoint. Additional experience in Information Technology (HRIS) with
multi-site, multi-host, network environments using SQL, Oracle and Access.
PROFESSIONAL EXPERIENCE
Mercer, Louisville, KY 5/2015 – 12/2016
Project Manager
Responsible for the life cycle of implementing benefit self-service website for clients, strategically
planning implementation and maintaining all key deliverables in a timely manner and interfacing with
client’s HRIS system.
 Build Powerpoint presentation to present to client to outline timeline and details of implementation
 Assemble all team meetings with client, vendors and with internal team
 Update and present project plan internally and externally
 Keep deliverables in front of team and client on a daily/weekly basis
 Configure data based on client specifications
 Contact client with all significant data and timelines
 Test and confirm all client data, working with outside technology data team
 Turnover successful completion of implementation to Service Team
Presbyterian Church, U.S.A. 6/2012 – 5/2015
Benefit Specialist
Administer and negotiate all company benefits for parent company (KY) and other out-of-state locations
(NY, NJ, New Mexico), including healthcare, dental, vision, life, FSA, HSA and optional benefits. Working
with a 3rd party administrator for healthcare plans.
 Administer assigned benefit programs for day to day benefits and HR tasks, audits testing and
coordinating the interaction between third party administrators, employee(s) and payroll department.
 Administer various human resource plans and procedures for all company personnel, assisting in the
development and implementation of personnel policies and procedures.
 Participate in developing department goals, objectives and systems.
 Oversee and maintain employee benefit records, adhering to legal document retention
 Administer benefits through ADP payroll system
 Prepare, administer and present Open Enrollment presentations annually to home and out of state
locations
 Direct and organize annual health fairs
 Audit of ACA reporting
 Organize job fairs with vendors
 Preparation and development of all educational benefit communication material
 Administer STD, LTD and FMLA
 Review, analyze and present benefits to annual management meetings
 Conduct recruitment effort for all exempt and non-exempt personnel. Conducting new employee
orientations.
 Administer EEOC reporting and background checks
 Prepare and administer SOPs
 Prepare HR policies/handbook

2. Patricia A. Taylor
Louisville, KY 40291 (H) 502-742-2955
Ptaylor07@outlook.com (C) 502-533-1093
Presbyterian Church, U.S.A. 6/2012 – 5/2015
Benefit Specialist
 Assist in decision and results of department in relation to establish goals, recommending new policies
or procedures
 Audit and reconcile all benefit plans
 Attend and assist in employee hearings
 Consult with managers and supervisors on absenteeism, turnover and take action where necessary.
 Maintain compliance with federal and state regulations concerning employment and benefits
 Act as a liaison for HR Manager as needed for employee confidential and sensitive matters
 All other assigned duties
Katayama A merican, Shelbyville, KY 1/26/11 – 8/26/11
Job Title: HR Generalist
 Administer the day-to-day data entry of personnel information, and operational and technical
administration of personnel programs and activities, including implementing salary administration
and benefits administration.
 Reconciling payroll change reports, audit of information in the HRIS system, preparing and
distributing reports, implementing employee safety & ergonomics programs, administering
employee recognition programs, preparing employee communications and conducting orientation
for new employees.
 Process all employment action forms, including salary administration forms for new hires, annual
increases, promotions, demotions, terminations, and equity adjustments.
 Verify data, input data and audit data for all employment action forms
 Provide intake and tracking of employment applications.
 Maintain all personnel and Human Resources files and records.
 Prepare and generate reports required by various managers, supervisors, and Human Resources.
 Maintains distribution lists for all reports.
 Managed daily benefits processing to include processing of enrollments, resolving employee
complaints or issues, and auditing the enrollment census with the insurance carriers.
 Managed daily processing of enrollments for the 401(k) Plans.
 Managed and assisted employees with FMLA, STD, and LTD forms and processing, filing and
maintaining files and records.
 Managed downloading of files from the HRIS system and loading onto payroll system.
 Managed reviewing and reconciling the change reports and making corrections when necessary.
 Responsible for maintaining HRs intranet website and the documents posted on the website.
 Assists employees and the public with personnel information and interpretation of personnel
policies and procedures.
 Assists with new employee orientation process that includes preparing offer letters, distribution of
new hire packets, scheduling, coordinating and conducting the core new hire orientation,
collecting forms.
 Respond to all personnel inquiries.
 Processes employment verifications.
 Distributes exit interview forms, collects and inputs the data into the HRIS system and distributes
exit interview reports.
 Assists in the coordination of company-wide and divisional meetings.

3. Patricia A. Taylor
Louisville, KY 40291 (H) 502-742-2955
Ptaylor07@outlook.com (C) 502-533-1093
ADP, INC., Louisville, KY 9/2003-5/2010
Implementation Consultant
 Project manages and gathers employee data to build company benefits for client’s employees to
access benefit site.
 Configure and validate all data.
 Coordinate configuration efforts with the Interface Analyst and the Benefits Export Manager.
 Coordinate data load and extract requests.
 Identify data change control situations and outstanding unresolved client requirements.
 Unit test configuration results and coordinate unit test efforts with systems.
 Promote client configuration and rule changes to test environment.
 Make corrections to configuration issues in preparation for approval to move to the client
acceptance test environment.
 Correct and unit test defects identified by the client during the User Acceptance Phase.
 Promote and publish data as determined by security credentials.
 Participate in applicable transition and client facing meetings when necessary.
 Manage tasks in the Project Plan within agreed upon time frames by client.
 Configure and conduct Annual Enrollment for clients.
 Help facilitate the achievement of team goals, fostering a team environment conducive to
positive dialogue with the Implementation team and the Client.
 Use of HRIS application systems for delivery of service to internal and external clients.
 Design, plan, and execute application testing strategies and tactics to ensure software quality at
all stages of application development.
 Extract and format information residing on databases.
 Write rules for configuration of benefits.
EDUCATION / TRAINING
Associate of Arts: Business Administration
Spencerian College, Louisville, KY
Louisville Society for Human Resource Management (LSHRM)
Louisville Employment Benefits Council (LEBC)
Honorary Kentucky Colonel
Notary
Training:
 How to Build Exceptional Presentation Skills
 ADP HR Perspective
 ADP HRB
 ADP Service Engine
 ADP SA Tool
 Personnel / HR Record Compliance Workshop
 Certified Kentucky Municipal Clerk