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L. MICHELLE LEWIS 2705 Mall of Georgia #806  Buford, GA 30519  770-899-1112
latinalewis@yahoo.com
Summary of Qualifications
Education/Certification
B.S., Business Administration, Strategic Management | John F. Kennedy University |Pleasant Hill, CA
Certified Executive Human Resource Management |California State University, East Bay | Hayward, CA
SHRM Atlanta /NAAAHR Leadership member
HIPPA (Health Insurance Portability and Accountability Act)
ADA (American with Disabilities Act)
OSHA (Occupational Safety and Health Administration)
Human Resources Coordinator II | Atkins Global | Atlanta, GA | November, 2015 – Present
 Severe as trusted advisor to senior technical professionals, providing training on various area including career
development, retention, employee communication and compliance with federal and state employment laws
 Mitigated risk with employee safety,FMLA, ADA,and EEO compliance and championed severalinitiatives, policies and
guidelines while building strategic client partnerships.
 Managed all HR activates including interviewing, new hire orientation, preparing separations, processing relocation
bonuses and perk awards.
Human Resources Payroll Specialist II | The Intersect Group (contract), Delta Airlines | Atlanta, GA | April,
2015– July, 2015
 Perform data entry project management tasks,pertaining to the payroll function using Manpower Planning System for
20,000+ employees located in multiple states
 Responsible for collecting analyze maintain and record a variety of payroll data including employee information, time
cards,hours worked, bonus & incentives and authorized deductions
 Responsible for tracking the scope,cost and timeline for payroll related reports and project deliverables. Researched,
respond, and resolved payroll issues and followed up as necessary to all project inquiries
Customer Care Technical Advisor | CCI | Norcross, GA | December, 2014 – April, 2015
 Deliver exceptional service and support both verbal and written to end-users using and operate automated call distribution
phone software from remote connection and the Internet by screen-share
 Interact with customers to provide and process information in response to inquiries, concerns, and requests about products
and services. Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients,
IPTV,VOIP
Sales Recruiter - Brand Ambassador | Banana Republic | Norcross, GA | September, 2013 - March, 2014
 Exceeded credit account sales goals by 120% each month
 Committed to and successfulin customer satisfaction
 10 plus years of dedicated and progressive experience as an HR professional coordinating projects,
planning and delivering new hire trainings.
 Certified Executive in Human Resources Management.
 Highly experienced researching and resolving a wide range of HR issues relevant to the success of payroll
projects.
 Demonstrated ability to effectively communicate, build and maintain core client relationships with internal
and external customers.
 Proficient in M.O.S: Word, Excel, PowerPoint and Outlook. Experienced in HIRS PeopleSoft, Brass Rings,
ADP and Man Power System
Lewis 2
Human Resources Recruiter | Alorica | Atlanta, GA | September, 2011- January 2012
 Develop materials to explain programs organizational vision and goals in meetings using detailed Power Point
presentations and the distribution of communication materials outlining project timelines and end results
 Organized new hire orientations, created and distributed on-boarding packets,forms, employee manuals and disclosures to
ensure seamless transitions including high volume screening, testing, interviewing, and background verification and
extending employment offers
 Collaborated with senior management to best utilize advertising channels and create partnerships such as with social
media outlets, networking events, community, government and educational institutions
 Conducted investigations related to employee misconduct: gathered relevant information, interviewed individuals
pertinent to the case,analyzed evidences and facts and made recommendations for corrective/disciplinary actions that
adhered to organizational policies and fair employment law
Human Resource Specialist | Crumb Crazy Gourmet Bakery | California, CA | December-2008 – August 2011
 Manage final pay preparation, severance pay, stock payout, for more than 300 employees
 Process documents for new hires, changes in status or deductions and termination
 Provide monthly, quarterly, annual and adhoc reports for review prepared and submit census, government and other
required legal reports
 Created presentations, reports, spreadsheets and other payroll related correspondences, maintained scheduling calendar for
office projects, PR initiatives, business and staff development events, and external partner retreats
 Performed extensive payroll processing activates, including computing wage and overtime payments, calculating and
recoding payroll deductions, request for manual paychecks,processed termination and final checks,stocks, dividends and
bonus payouts
Human Resources Specialist | Sunshine Bistro | Walnut Creek, CA | June 2009 – December 2011
 Strategically integrated HR processes,programs, implement new hire policies and practices in alignment with building a
start-up company’s infrastructure
 Managed Applicant Tracking System for full cycle recruitment, on-boarding, background checks,employment eligibility
and work visa status (HB-1) offers to final managed training/orientation
 Organized cross-functional Human Resource teams intended to develop collaborative performance plans, programs and
processes
 Administrator ChefTech culinary system to track inventory, prices and invoices
HR/Recruiter Associate | Transcept Pharmaceuticals | Richmond, CA | January, 2009-June, 2009
 Managed full cycle recruitment by coordinating and scheduling interviews placing internal and external postings,
successfully placed 12 fulltime regular hires in four weeks
 Conducted compensation surveys, created annualmerit spread sheets,processed all salary changes and salary comparisons
during annually performance review
 Administrator for all employee benefits including: change of status, reconciliation, processing and auditing of monthly
medical, dental, vision, group life, LTD, EAP, 401(k), Section 125 Flex Plan and COBRA administration.
 Constructively resolved employee’s issues and concerns regarding complex benefit plans

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L. michelle lewis human resource projects coordinator

  • 1. L. MICHELLE LEWIS 2705 Mall of Georgia #806  Buford, GA 30519  770-899-1112 latinalewis@yahoo.com Summary of Qualifications Education/Certification B.S., Business Administration, Strategic Management | John F. Kennedy University |Pleasant Hill, CA Certified Executive Human Resource Management |California State University, East Bay | Hayward, CA SHRM Atlanta /NAAAHR Leadership member HIPPA (Health Insurance Portability and Accountability Act) ADA (American with Disabilities Act) OSHA (Occupational Safety and Health Administration) Human Resources Coordinator II | Atkins Global | Atlanta, GA | November, 2015 – Present  Severe as trusted advisor to senior technical professionals, providing training on various area including career development, retention, employee communication and compliance with federal and state employment laws  Mitigated risk with employee safety,FMLA, ADA,and EEO compliance and championed severalinitiatives, policies and guidelines while building strategic client partnerships.  Managed all HR activates including interviewing, new hire orientation, preparing separations, processing relocation bonuses and perk awards. Human Resources Payroll Specialist II | The Intersect Group (contract), Delta Airlines | Atlanta, GA | April, 2015– July, 2015  Perform data entry project management tasks,pertaining to the payroll function using Manpower Planning System for 20,000+ employees located in multiple states  Responsible for collecting analyze maintain and record a variety of payroll data including employee information, time cards,hours worked, bonus & incentives and authorized deductions  Responsible for tracking the scope,cost and timeline for payroll related reports and project deliverables. Researched, respond, and resolved payroll issues and followed up as necessary to all project inquiries Customer Care Technical Advisor | CCI | Norcross, GA | December, 2014 – April, 2015  Deliver exceptional service and support both verbal and written to end-users using and operate automated call distribution phone software from remote connection and the Internet by screen-share  Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services. Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV,VOIP Sales Recruiter - Brand Ambassador | Banana Republic | Norcross, GA | September, 2013 - March, 2014  Exceeded credit account sales goals by 120% each month  Committed to and successfulin customer satisfaction  10 plus years of dedicated and progressive experience as an HR professional coordinating projects, planning and delivering new hire trainings.  Certified Executive in Human Resources Management.  Highly experienced researching and resolving a wide range of HR issues relevant to the success of payroll projects.  Demonstrated ability to effectively communicate, build and maintain core client relationships with internal and external customers.  Proficient in M.O.S: Word, Excel, PowerPoint and Outlook. Experienced in HIRS PeopleSoft, Brass Rings, ADP and Man Power System
  • 2. Lewis 2 Human Resources Recruiter | Alorica | Atlanta, GA | September, 2011- January 2012  Develop materials to explain programs organizational vision and goals in meetings using detailed Power Point presentations and the distribution of communication materials outlining project timelines and end results  Organized new hire orientations, created and distributed on-boarding packets,forms, employee manuals and disclosures to ensure seamless transitions including high volume screening, testing, interviewing, and background verification and extending employment offers  Collaborated with senior management to best utilize advertising channels and create partnerships such as with social media outlets, networking events, community, government and educational institutions  Conducted investigations related to employee misconduct: gathered relevant information, interviewed individuals pertinent to the case,analyzed evidences and facts and made recommendations for corrective/disciplinary actions that adhered to organizational policies and fair employment law Human Resource Specialist | Crumb Crazy Gourmet Bakery | California, CA | December-2008 – August 2011  Manage final pay preparation, severance pay, stock payout, for more than 300 employees  Process documents for new hires, changes in status or deductions and termination  Provide monthly, quarterly, annual and adhoc reports for review prepared and submit census, government and other required legal reports  Created presentations, reports, spreadsheets and other payroll related correspondences, maintained scheduling calendar for office projects, PR initiatives, business and staff development events, and external partner retreats  Performed extensive payroll processing activates, including computing wage and overtime payments, calculating and recoding payroll deductions, request for manual paychecks,processed termination and final checks,stocks, dividends and bonus payouts Human Resources Specialist | Sunshine Bistro | Walnut Creek, CA | June 2009 – December 2011  Strategically integrated HR processes,programs, implement new hire policies and practices in alignment with building a start-up company’s infrastructure  Managed Applicant Tracking System for full cycle recruitment, on-boarding, background checks,employment eligibility and work visa status (HB-1) offers to final managed training/orientation  Organized cross-functional Human Resource teams intended to develop collaborative performance plans, programs and processes  Administrator ChefTech culinary system to track inventory, prices and invoices HR/Recruiter Associate | Transcept Pharmaceuticals | Richmond, CA | January, 2009-June, 2009  Managed full cycle recruitment by coordinating and scheduling interviews placing internal and external postings, successfully placed 12 fulltime regular hires in four weeks  Conducted compensation surveys, created annualmerit spread sheets,processed all salary changes and salary comparisons during annually performance review  Administrator for all employee benefits including: change of status, reconciliation, processing and auditing of monthly medical, dental, vision, group life, LTD, EAP, 401(k), Section 125 Flex Plan and COBRA administration.  Constructively resolved employee’s issues and concerns regarding complex benefit plans