Vinayak Ganiger is seeking a position that allows him to explore and excel professionally. He has over 5 years of experience in training and development, HR operations, and relationship management. His experience includes roles at Honeywell, Oracle, and IBM, where he specialized in areas like learning management, customer relationship management, and HR applications support.

1. VINAYAK L GANIGER
#46, Mahalakshmi Nivasa, BHEL layout, Chikkabettahalli, Post Vidyaranyapura – 560097, Bangalore-64
Contact: +919036662006; Email: vinayaklg@gmail.com
TRAINING & DEVELOPMENT PROFESSIONAL
Seeking a position in an organization that provides me ample opportunity to explore & excel while carving out the niche
for personal, professional as well as organizational goals
PROFILE
 Sincere, Competent and goal-oriented professional having 5+ years of experience across Training & Development,
HR Operations and Relationship Management; spearheading efforts as Senior Learning Specialist with Honeywell.
 Adept at attaining service deliverables, providing training and experienced in team managemen t & improvement
in efficiency of operations.
 Acknowledged strengths in designing and implementing training systems / programs to update functional skills of
manpower across diverse functional disciplines.
 Keen strategist, adept at creating innovative strategies and formulating administrative policies for accelerated
growth of the organization and cost optimization.
 Distinction in good leadership qualities and motivated with a drive to deliver results and achieve objectives.
Excellent communication and analytical skills, honed with the ability to liaise with all the levels of management
across various verticals.
Core Competencies
Training & Development  Strategic Planning  Customer Relationship Management  Team Management  Recruitment
 Business Excellence  Corporate Social Responsibility  Talent Development  Performance Management System
PROFESSIONAL EXPERIENCE
HONEYWELL since August 2013
Senior HR Specialist - Learning, since Apr ‘15
 Involved in providing assistance in the pre-delivery functions for training (preparing training materials, booking
meeting rooms, ordering catering and other logistics) HR Learning mailbox.
 Deftly coordinate the enrolment of participants in Instructor Led / Virtual and online courses; handle the
communication to employees regarding learning and development initiative updates, course changes, new programs
and surveys.
 Effectively create the Item/offering in Learning Hub as per the OD requirements; look after printing & purchasing of
class materials and packets of information prior to course start up, but not limited to include: rosters, tags, tents
and binders.
 Responsible for improving PR and getting the PO's created with the help of the finance department; monitor
scheduled trainings and provide enrollment updates to the Course Owner in order to obtain go/no-go decision.
 Coordinate Adobe sessions, and teleconference through Intercall, PGI and CISCO WebEx; manage Vendor Relations
(coordinate schedules, cancellations, reschedules, hotel accommodations, etc.)
 Carry out distribution of surveys to participants and survey results to course owners and facilitators; update process
documents from time to time and inform SME/TL about the same.
 Attend all conference calls/meetings on the processes that are supported in Learning Operating Unit, as and when
appropriate and send updates to the team; participate in root cause analysis with operations excellence (Quality)
team.
 Assist SME in preparing the metrics report out deck and FTE calculations and conduct min 10% process audits for
entire team and report the findings; effectively achieve all targets set for self and thus help meet team targets.
 Actively participate in all Kaizen events implemented on regular basis; respond timely to emails/meeting invites in
MS Outlook and co-ordinate with the team to excel Kaizen numbers and update the same in the SharePoint.
 Efficiently create regular and ad hoc reports from LMS/Learning HUB data, ensure information and metric is accurate
and comprehensive to support Organization Development and Learning activities.
 Assist on-going human resources development projects/issues, which may include supporting other HR departments;
monitor budget and costs for all Learning and Development programs.
 Accountable for Program Administration/Project Management of all business specific Learning & Development
programs globally; manage day to day activities in the project effectively using CRM tool along with the project
plans.

2.  Liaise with OD&L director and the external consultants to ensure that programs are driven in an efficient way;
prepare monthly/quarterly survey reports and share it with the counterpart to review the performance of the
facilitators and ensure to work on the feedback.
 Assist participants in all the queries pertaining to trainings / programs; work with PGI team to ensure that the
technical issues are handled on a priority and trainings are delivered without any interruptions.
HR Applications Support Executive / HR Operations Specialist, Aug ‘13 to Apr ‘15
 Deftly involved in providing Tier 1 and Tier 2 support via phone and emails on HR applications pertaining to
performance appraisal, awards, variable pay, staffing, reporting, LMS, career profile, compensation and employee
file management.
 Effectively worked on the tool PeopleSoft 9.1 communicates with other employees, departments, administrators,
applicants and the public for the purpose of providing information and assistance concerning employment, substitute
procedures, personnel records and related legal requirements.
 Meticulously managed day to day activities in the project effectively using CRM tool (Siebel 8.1).
 Advised OD&L Directors, VPs, HR Generalists, Managers, Employees and Interview candidates on specific requests
and handling escalations in the team
 Handled process requests in Learning Management System, relating to training completions, assignments update &
delete, User access administration support on tools pertaining to performance management and LMS.
 Effectively worked on report requests pertaining to training, curricula & certifications; trained new team members
on the process, conducted assessment and updated the skill matrix.
 Accountable for attending weekly calls for E Talent application to discuss the issues pertaining to new upgrade.
Achievements
 Received Achieving Customer Excellence award twice in one process.
 Got Bravo Star – Extra Miler award.
 Had been the part of the team that won Honeywell Bronze award for being one of the excellent teams for the year
2014.
 Active member of improvement team (Gemba/Communication/visual management).
 Member of ongoing Six Sigma Project to improve the process in the team.
ORACLE September 2012-July 2013
Operations Specialist
 Spearheaded efforts as activation & de-activation of Oracle Programs and renewal of the OPN Membership and other
Legal Addendums signed by the partners.
 Contributed efforts for effective and efficient Partner Services in Membership, Fee Collection and Membership
Processing, Close Pending and Overdue Invoice, Write-off payments, Purchase Order Validations, etc.
 Liaised with partner, Individual Sale Vendors (ISV), Value Added Distributers (VADs) and engaged them with the
internal teams like – Sales Support Team, Contracts Team, Agreements Team, Accounts Receivables, Credits and
Collections, IT Sales & Support, Cash Apps Team and Legal teams.
 Carried out Due-Diligence, Verifications & Validations of Enrollments, Fixed errors & managed approvals; effectively
followed up through calls and E-mails.
 Responsible for reporting on a daily basis using the Apex tools on Seibel, Oracle E-Business Suit, Dashboard and Excel
Reporting Tools.
 Involved in providing demonstration environments to qualified Oracle Partner Network (OPN) members, allowed
partners to leverage the competitive advantages of Oracle's Cloud Services products.
Achievement
 Received cash price twice as an individual contributor.
 Successfully got several cash awards.
IBM January 2011-September 2012
CRM Specialist
 Efficiently handled database of Accounts and Contacts of IBM sales data at US; involved in updating database
pertaining to future business reference on a regular basis by connecting with customers via email or phone.
 Looked after Process data change requests; isolated duplicate accounts and merged them with the original file.
 Responsible for updating details pertaining to IBM contacts with all the Global Network Companies; effectively
improved data entry quality results by completing audits, identifying trends, evaluating, and implementing changes.
 Deftly handled Process Customer and Account Source Documents by reviewing data for deficiencies.
 Efficiently resolved discrepancies by using standard procedures or returning incomplete documents to the team
leader for resolution.

3.  Meticulously monitored database performance and data entry procedures; effectively verified entered customer and
account data by reviewing, correcting, deleting/reentering data or combining data from both systems when account
information is incomplete; purged files to eliminate duplication of data.
 Accountable for testing customer, making account system changes and upgrading by inputting new data and reviewing
output.
 Ensured secure information by completing data base backups; maintained operations by following policies &
procedures and reporting needed changes.
 Maintained customer confidence and protected operations by keeping information confidential; made contributions
to the team effort by accomplishing related results as needed.
Achievement
Received lots of Goodies and certificates for being a good performer throughout the quarter
EDUCATIONAL CREDENTIALS
Bachelor of Business Management 2010
Sindhi College, Bangalore
Intermediate 2007
Nagarjuna College
Matriculation 2005
N.H.S, Hyderabad
Technical Skills
Software Oracle Siebel 8.1, Oracle Taleo Version: 13B.7.4, Learning hub, Salesforce, Peoplesoft 9.1
Operating System Windows
Tools MS Office, MS Outlook and Internet Applications
Extra-curricular Accolades
 Got 1st
prize in Business quiz at St. Claret College for two consecutive Years.
 Successfully won 1st
prize in Table Tennis and Badminton at regional level in 2009.
 Effectively led College Badminton and Table Tennis team for two successive Years.
 Actively participated & excelled in School and College Athletics.
 Being the part of Honeywell Cricket Team.
Date of Birth: 4th
April 1990
Languages Known: English, Hindi, Telugu, Tamil and Kannada
References: Available on Request