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Tonya Wilson deWaart, SPHR, RCC
2084 Mohican Drive • Auburn, AL 36879 • twdewaart@gmail.com • M: (404) 375-1108
CAREER PROFILE
An innovative, results producing Human Resources professional with expertise in multiple HR functions with over 17 years of
experience. Progressive value added experience with a combination of HR Project Management, Talent Management, Learning
and Development and Employee Relations. Known and respected for demonstrating a strong work ethic, people skills and
analytical skills. Highly organized with the ability to quickly prioritize rapidly changing assignments and manage multiple projects
to successful resolution. Excels in fast paced environments with enthusiasm and high energy. Motivated self -starter, responsible
for achieving strong results in highly autonomous work environments. Extreme attention to detail and organization with
excellent written and oral communication skills. A proven and demonstrated ability to work effectively with all levels of
employees and management.
KEY SKILLS
* Employee Relations * Performance Management * Succession Planning
* Learning and Development * Rewards and Recognition * Benefits Management
* Recruiting and Staffing * Retention Strategies * Off-boarding
* New Hire On-boarding * HR Metrics and Reporting * Organizational Development
CAREER HIGHLIGHTS
AuburnBank – Auburn, AL 8/2014 - Present
HR Administrator
Responsible for the overall supervision, training, direction, coordination and evaluation of the HR Assistants, Building and
Grounds and Courier personnel. Primary role is to support the VP of HR in various functions, to include, payroll management,
performance management, employee relations and on-boarding.
• Developed and executed the bank’s first HRIS system, including vendor management, budgeting and training employees
on all aspects of the new system.
• Benefit (Group Health, Life, Dental, Vision, STD and LTD) and 401-K Management and annual reporting.
• Recruiting for all positions within the bank and on-boarding each new hire.
• Managed all FMLA and STD requests according to federal law and company policies.
• Assisted HR team in “manual” monthly payroll process. The HRIS was implemented in March 2015.
• Responsible for coordinating Building and Grounds maintenance at all bank locations.
• Served as Affirmative Action Coordinator.
ACI Worldwide – Auburn, AL 6/2013 – 8/2014
HR Consultant (formerly Official Payments, company buy out and reduction in force for the Auburn location)
Responsible for supporting the Auburn office in all aspects of Human Resources. The sole HR Consultant for the Auburn site
responsible for developing strategic program to enhance employee engagement, employee satisfaction and overall employee
retention.
• Act as primary liaison for all employee relations’ issues.
• Administers various human resources plans and procedures for all Auburn personnel; assists in development and
implementation of personnel policies and procedures.
• Responsible for all New Hire Orientation and on-boarding programs; revamped orientation program to better align
with non-exempt employees for the Auburn site.
• Provides HR metrics for all Business Units within ACI, to show various HR metrics to the Business Unit leaders.
Analyzed each Business Unit metrics and “told the story” of HR metrics for each unit across the globe.
• Processed and administered all IRS Background Paperwork in order to remain compliant as an IRS vendor.
• Created committee and lead initiative to plan all employee events and community activities to increase employee
communication, optimize employee effectiveness and increase employee satisfaction.
• Support and administer all FMLA and STD request according to federal law and company policies.
• Performs benefits administration to include claims resolution, approving invoices for payment, and communicating
benefit information to employees.
1
Tonya Wilson deWaart, SPHR, RCC
2084 Mohican Drive • Auburn, AL 36879 • twdewaart@gmail.com • M: (404) 375-1108
Silverpop - Atlanta, GA 1/12 – 3/2013
HR/Talent Services Consultant (Contract Position)
Responsible for supporting the strategy, design, development, implementation, success measurement and on-going management
of Silverpop Talent Strategy initiatives for the Sales Department. Directly work to develop programs that drive and support
desired behaviors and competencies throughout the sales organization in these areas, and continuously improve these strategies
through feedback and reporting/metrics.
• Developed and managed Sales New Hire orientation and on-boarding programs.
• Provided HR metrics for all the sales talent management programs and initiatives to ensure proper reporting and ROI
data was available and links were made to corporate goals.
• Partnered with managers regarding organizational design and career pathing for sales teams and departments.
• Partnered with management and leadership to identify high potential performance for the corporate promotional track.
• Acted as liaison to all Sales Management for employee issues and concerns.
CompuCredit Corporation - Atlanta, GA 09/05 – 5/09
Human Resources Business Partner
Responsible for supporting CompuCredit Talent Strategy initiatives. Managed new programs that drove and supported desired
behaviors and skills throughout the organization and continuously improved current processes to drive employee and
management development.
• Owned and managed IT Professional Development Programs and provides strategic direction for all programs;
including DiSC and 360 assessments.
• Developed and executed the Company’s first Leadership Development Program – The ELITE Program.
• Strategically designed and implemented various blended learning programs to enhance departmental learning objectives
in order to enhance the learning cycle and retention of learning, including blended learning approaches.
• Responsible for the strategic design, development and implementation of the Employee Development Accountability
program. Managed the Accountability Coach program and provide one-on-one coaching to those internal employees
involved in a professional development plan program.
• Expanded, developed, and enhanced the New Hire Orientation experience from offer status to all first year milestone
meetings.
• Partnered with management and leadership to identify high potential performance for the corporate promotional track.
• Worked with Management to use precise job descriptions that led to career paths and growth opportunities for all
associates.
• Developed and managed monthly HR metrics reports and weekly Executive Director reports on turnover, diversity,
performance, and new hire statistics.
• Created and managed the Performance Management Development Process and annual salary and bonus reporting.
• Planned all employee events and community service initiatives.
• Conducted all exit interviews and act as a point of contact for all terminated employees for on-going questions and
concerns.
• Acted as liaison to all Management for employee issues and concerns.
Zyman Group, LLC - Atlanta, GA 2/05 – 9/05
Human Resource Generalist
• Lead the New Hire Orientation Program for all national and international employees.
• International HR experience; part of a team responsible for establishing start-up offices in Mexico and South America.
• Acted as a liaison to the Healthcare Brokers and Vendors for national and international benefit programs.
• Responsible for compliance issues including EEOC, HIPAA, ERISA and general employment law. Also responsible for
resolution of immigration issues and processing of work visas for employees with external legal counsel.
2
Tonya Wilson deWaart, SPHR, RCC
2084 Mohican Drive • Auburn, AL 36879 • twdewaart@gmail.com • M: (404) 375-1108
• Supported all Talent Acquisition efforts.
AEGON Special Markets Group, Inc. – Atlanta, GA 10/02 – 12/04
Human Resource Generalist
• Primary function was to be the direct point of contact for all employees on all Human Resources matters. Functions
included on-boarding, benefits management, payroll, performance management, 401k liaison, recruiting, staffing, COBRA
administration HR reporting and headcount analysis, open enrollment, expense management, company events and rewards
and recognition programs.
Mission to the World – Trnava, Slovakia 10/00– 10/02
Manager, Teaching English Ministries
• Primary function was to implement and market a Teaching English Ministry with the local high schools and universities
while building relationships with students and teachers to show the love and grace of Jesus Christ.
Delta Dental Insurance Company - Alpharetta, GA 12/98 – 9/00
Human Resource Representative
• Primary function was to recruit for all non-exempt and exempt positions, handle employee relations issues, benefits and
payroll administration, worker’s compensation activities, administer Performance Management System and provide benefit
and leave of absence administration.
New Boston Select Staffing - Atlanta, GA 6/98 – 12/98
Recruiter
• Focused primarily on staffing administrative and manufacturing positions for the metro Atlanta office.
EDUCATION
Troy University - Troy, AL - Bachelor of Science in Business Administration – Major, Human Resources
PROFESSIONAL CERTIFICATIONS AND TRAINING
Senior Professional Human Resources Certified (SPHR)
Certified Harrison Assessment Applications
Registered Corporate Coach Certified (RCC)
Emotional Intelligence International Certification
Certified Facilitator, HelixPlan Facilitation Methodology
Certified Facilitator, DiSC Assessment
3

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Tonya_deWaart - Resume

  • 1. Tonya Wilson deWaart, SPHR, RCC 2084 Mohican Drive • Auburn, AL 36879 • twdewaart@gmail.com • M: (404) 375-1108 CAREER PROFILE An innovative, results producing Human Resources professional with expertise in multiple HR functions with over 17 years of experience. Progressive value added experience with a combination of HR Project Management, Talent Management, Learning and Development and Employee Relations. Known and respected for demonstrating a strong work ethic, people skills and analytical skills. Highly organized with the ability to quickly prioritize rapidly changing assignments and manage multiple projects to successful resolution. Excels in fast paced environments with enthusiasm and high energy. Motivated self -starter, responsible for achieving strong results in highly autonomous work environments. Extreme attention to detail and organization with excellent written and oral communication skills. A proven and demonstrated ability to work effectively with all levels of employees and management. KEY SKILLS * Employee Relations * Performance Management * Succession Planning * Learning and Development * Rewards and Recognition * Benefits Management * Recruiting and Staffing * Retention Strategies * Off-boarding * New Hire On-boarding * HR Metrics and Reporting * Organizational Development CAREER HIGHLIGHTS AuburnBank – Auburn, AL 8/2014 - Present HR Administrator Responsible for the overall supervision, training, direction, coordination and evaluation of the HR Assistants, Building and Grounds and Courier personnel. Primary role is to support the VP of HR in various functions, to include, payroll management, performance management, employee relations and on-boarding. • Developed and executed the bank’s first HRIS system, including vendor management, budgeting and training employees on all aspects of the new system. • Benefit (Group Health, Life, Dental, Vision, STD and LTD) and 401-K Management and annual reporting. • Recruiting for all positions within the bank and on-boarding each new hire. • Managed all FMLA and STD requests according to federal law and company policies. • Assisted HR team in “manual” monthly payroll process. The HRIS was implemented in March 2015. • Responsible for coordinating Building and Grounds maintenance at all bank locations. • Served as Affirmative Action Coordinator. ACI Worldwide – Auburn, AL 6/2013 – 8/2014 HR Consultant (formerly Official Payments, company buy out and reduction in force for the Auburn location) Responsible for supporting the Auburn office in all aspects of Human Resources. The sole HR Consultant for the Auburn site responsible for developing strategic program to enhance employee engagement, employee satisfaction and overall employee retention. • Act as primary liaison for all employee relations’ issues. • Administers various human resources plans and procedures for all Auburn personnel; assists in development and implementation of personnel policies and procedures. • Responsible for all New Hire Orientation and on-boarding programs; revamped orientation program to better align with non-exempt employees for the Auburn site. • Provides HR metrics for all Business Units within ACI, to show various HR metrics to the Business Unit leaders. Analyzed each Business Unit metrics and “told the story” of HR metrics for each unit across the globe. • Processed and administered all IRS Background Paperwork in order to remain compliant as an IRS vendor. • Created committee and lead initiative to plan all employee events and community activities to increase employee communication, optimize employee effectiveness and increase employee satisfaction. • Support and administer all FMLA and STD request according to federal law and company policies. • Performs benefits administration to include claims resolution, approving invoices for payment, and communicating benefit information to employees. 1
  • 2. Tonya Wilson deWaart, SPHR, RCC 2084 Mohican Drive • Auburn, AL 36879 • twdewaart@gmail.com • M: (404) 375-1108 Silverpop - Atlanta, GA 1/12 – 3/2013 HR/Talent Services Consultant (Contract Position) Responsible for supporting the strategy, design, development, implementation, success measurement and on-going management of Silverpop Talent Strategy initiatives for the Sales Department. Directly work to develop programs that drive and support desired behaviors and competencies throughout the sales organization in these areas, and continuously improve these strategies through feedback and reporting/metrics. • Developed and managed Sales New Hire orientation and on-boarding programs. • Provided HR metrics for all the sales talent management programs and initiatives to ensure proper reporting and ROI data was available and links were made to corporate goals. • Partnered with managers regarding organizational design and career pathing for sales teams and departments. • Partnered with management and leadership to identify high potential performance for the corporate promotional track. • Acted as liaison to all Sales Management for employee issues and concerns. CompuCredit Corporation - Atlanta, GA 09/05 – 5/09 Human Resources Business Partner Responsible for supporting CompuCredit Talent Strategy initiatives. Managed new programs that drove and supported desired behaviors and skills throughout the organization and continuously improved current processes to drive employee and management development. • Owned and managed IT Professional Development Programs and provides strategic direction for all programs; including DiSC and 360 assessments. • Developed and executed the Company’s first Leadership Development Program – The ELITE Program. • Strategically designed and implemented various blended learning programs to enhance departmental learning objectives in order to enhance the learning cycle and retention of learning, including blended learning approaches. • Responsible for the strategic design, development and implementation of the Employee Development Accountability program. Managed the Accountability Coach program and provide one-on-one coaching to those internal employees involved in a professional development plan program. • Expanded, developed, and enhanced the New Hire Orientation experience from offer status to all first year milestone meetings. • Partnered with management and leadership to identify high potential performance for the corporate promotional track. • Worked with Management to use precise job descriptions that led to career paths and growth opportunities for all associates. • Developed and managed monthly HR metrics reports and weekly Executive Director reports on turnover, diversity, performance, and new hire statistics. • Created and managed the Performance Management Development Process and annual salary and bonus reporting. • Planned all employee events and community service initiatives. • Conducted all exit interviews and act as a point of contact for all terminated employees for on-going questions and concerns. • Acted as liaison to all Management for employee issues and concerns. Zyman Group, LLC - Atlanta, GA 2/05 – 9/05 Human Resource Generalist • Lead the New Hire Orientation Program for all national and international employees. • International HR experience; part of a team responsible for establishing start-up offices in Mexico and South America. • Acted as a liaison to the Healthcare Brokers and Vendors for national and international benefit programs. • Responsible for compliance issues including EEOC, HIPAA, ERISA and general employment law. Also responsible for resolution of immigration issues and processing of work visas for employees with external legal counsel. 2
  • 3. Tonya Wilson deWaart, SPHR, RCC 2084 Mohican Drive • Auburn, AL 36879 • twdewaart@gmail.com • M: (404) 375-1108 • Supported all Talent Acquisition efforts. AEGON Special Markets Group, Inc. – Atlanta, GA 10/02 – 12/04 Human Resource Generalist • Primary function was to be the direct point of contact for all employees on all Human Resources matters. Functions included on-boarding, benefits management, payroll, performance management, 401k liaison, recruiting, staffing, COBRA administration HR reporting and headcount analysis, open enrollment, expense management, company events and rewards and recognition programs. Mission to the World – Trnava, Slovakia 10/00– 10/02 Manager, Teaching English Ministries • Primary function was to implement and market a Teaching English Ministry with the local high schools and universities while building relationships with students and teachers to show the love and grace of Jesus Christ. Delta Dental Insurance Company - Alpharetta, GA 12/98 – 9/00 Human Resource Representative • Primary function was to recruit for all non-exempt and exempt positions, handle employee relations issues, benefits and payroll administration, worker’s compensation activities, administer Performance Management System and provide benefit and leave of absence administration. New Boston Select Staffing - Atlanta, GA 6/98 – 12/98 Recruiter • Focused primarily on staffing administrative and manufacturing positions for the metro Atlanta office. EDUCATION Troy University - Troy, AL - Bachelor of Science in Business Administration – Major, Human Resources PROFESSIONAL CERTIFICATIONS AND TRAINING Senior Professional Human Resources Certified (SPHR) Certified Harrison Assessment Applications Registered Corporate Coach Certified (RCC) Emotional Intelligence International Certification Certified Facilitator, HelixPlan Facilitation Methodology Certified Facilitator, DiSC Assessment 3