Steven Douglas Vidal has over 25 years of experience in human resources management. He has held various HR leadership roles for companies across multiple industries, including energy, industrial contracting, telecommunications, and architecture/engineering. Vidal has a proven track record of successfully implementing HR systems, reducing costs, and defending companies against employment-related legal claims. Currently, he works as an independent HR consultant, advising organizations on optimizing their HR functions.

1. STEVEN DOUGLAS VIDAL, PHR
2121 YUPON CIRCLE
PEARLAND, TEXAS 77581-3513
Mobile: 281-684-5757
Home: 281-997-9340
Email: steve@vidal.com
EDUCATION: University of Houston: Bachelor of Business Administration – May 1990
Rice University: Human Resource Management – May 1999
Human Resource Certification Institute: PHR Certification
EMPLOYMENT:
Vidal Holdings, Inc. (Houston, TX) 8/19/2013 to Present
Consultant: Leveraging my experience as a business leader in Human Resources, I have recently had the opportunity
to work with large and small organizations; helping them to retool and fine tune their HR organizations and how those
organizations relate to the overall business.
Direct Energy: Direct Energy, a multi-billion dollar enterprise and North America’s largest competitive
energy and energy-related services company retained my services to carefully review and harmonize their policies and
procedures. DE has expanded their market primarily through mergers and acquisitions; as a result of this lack of
organic growth, they are experiencing fragmentation in their business rules and operating procedures. Currently, I am
utilizing my project management skills in order to codify numerous policies, procedures and processes, working with
executives and department heads to ensure cohesiveness and feasibility.
Direct Energy also is experiencing problems with their separation and severance agreements. Because of the complex
nature of the agreements and the number of “moving parts”, the agreements are difficult to construct and cumbersome
to manage. To solve for this, I built a program that requires that very simple data fields be keyed. The program then
performs all of the necessary calculations and then constructs the separation / severance agreement; elevating this
process to a zero percent error ratio.
Austin Industrial: Austin Industrial, one of the largest industrial contracting companies in the United States
needed assistance with the integration of an applicant tracking system, selection & placement, employment branding,
employee relations, medical assessment, recordkeeping, maintenance and administration. As a 5000+ employee
industrial contractor with revenue in excess of 18 million per year, Austin Industrial has an annual hiring calendar of
more than 8000 craft employees per year.
As the iCIMS Implementation Project Manager, I had full scope, coordination and implementation responsibility for
the enterprise. We rolled out the iCIMS Applicant Tracking System ahead of schedule and the VP of HR stated that it
was the smoothest software rollout and integration that he had ever experienced in his career. Within five months,
Austin Industrial has experienced more applicant flow and effective applicant tracking than experienced in the five
years that Austin utilized the Taleo ATS system.
In addition to the implementation of the iCIMS ATS, I also implemented the use of the Vangent psychometric survey
system. Vangent is a validated pre-employment assessment that craftsmen would take as a part of the selection and
placement process. The assessment measures an individual’s propensity toward risk taking and risk aversion.
Through the use of this tool, Austin Industrial was better able to predict whether industrial craftsmen would sacrifice
safety in favor of other competing objectives.
Dish Network (Alvin TX, Denver CO); 8/11/2008 to 8/16/2013
Regional Human Resources Manager: Responsible for managing all aspects of the Human Resources function for
two locally operated, 900+ employee, customer service centers for Dish Network, a multi-billion dollar Fortune 200
company. Responsible for monitoring and evaluating all Human Resources practices and objectives throughout all
local departments. Coordinated the implementation and enforcement of policies, procedures and other HR related
objectives through Human Resources staff of eleven and an Operations Support staff of more than 100.

2. Dish Network Accomplishments:
• 2012 – Saved DISH more than $385,000 by reducing attrition
• Managed unemployment claim arguments to a 94% win ratio – Saving DISH more than $500,000
• Designer, Developer and Programmer of AppTrak – a proprietary applicant tracking system that was utilized
by various call centers in the enterprise to track applicants prior to the utilization of iCIMS
• Assisted with iCIMS applicant tracking system implementation and roll-out
• Managed high volume recruiting in a fast paced customer service environment
• Managed internal selection & placement for candidates desiring transfer and/or promotion opportunities in
accordance with OFCCP requirements
• Talent Planning Champion – utilized 9-box performance/potential assessment in order to identify and develop
personalized development plans for high-potential employees.
• Enterprise power user with Success Factors, Human Capital Management software – which was used to track
employee progression during Talent Planning.
• Developed HRIS system that tracks
o New Hire Candidates from application to hire (replaced by iCIMS)
o Internal Transfer / Promotion candidates
o Attendance and Punctuality of more than 3000 non-exempt employees on a daily basis
o Employee Discipline
o FMLA & LOA Requests and Usage
o WOTC filings
o Sarbanes-Oxley related investigations
• Effectively defended Dish customer service centers under my charge against all EEO complaints; 100% win
rate!
Capital Management Services (Buffalo NY, Greenville SC, Las Vegas, NV, Houston, TX); 2/20/2006 – 8/8/2008
Director of Human Resources and HR Information Systems: Responsible for Human Resources in a multi-national
fiduciary specializing in asset and receivables management. Developed policies and procedures for company that grew
600% during the 3 years of my tenure. Reported to the Executive Vice President of Human Resources, the Corporate
President and the Chairman of the Board of Directors. Developed and managed PeopleTrak, a proprietary and
internally developed, fully functioning HRIS system that tracked the following:
Capital Management Services Accomplishments:
• Managed and created 24,000 plus daily schedules on a monthly basis
• PTO accruals with accrual exceptions for employees working less than scheduled effort in prior month
• EEO Reporting and document generation
• Attendance and Punctuality of more than 1000 non-exempt employees on a daily basis; automated
• OSHA Tracking / Reporting: tracks and completes OSHA reports for recordable incidents
• Monthly Performance Evaluations for more than 1000 non-exempt employees
• Managed unemployment claim arguments to a 85% win ratio
• Assisted with day-to-day payroll administration, including bi-weekly payroll processing, timesheet
review/corrections, and overtime reporting
Steven’s Deli. (Houston, Texas); 10/18/2004 – 2/10/2006
Owner: Owned and operated a delicatessen in Downtown Houston, which generated in excess of $250,000.00 in its
first year of operation. After nearly two years, I decided to move back to HR!!
CCCInteractive, L.P. (Houston, Texas); 3/20/2000 to 10/04/2004.
Director of Human Resources: Responsible for all aspects of Human Resources in a multi-million dollar third party
customer service organization. Originated all Human Resources policies, practices and objectives, providing balanced
processes and procedures throughout all departments. Coordinated implementation of policies, procedures and other
HR related objectives through Human Resources staff of six and an Operations Support staff of ten. Reported to the
President as the ranking Human Resources executive in the company. Assisted and advised senior management on
Human Resources issues.

3. CCCInteractive Accomplishments:
• Identified problems with and corrected the following issues –
o Substantial errors and omissions regarding COBRA compliance,
o Extensive IRCA (I-9) paperwork violations,
o IRS Section 125 Plan Document and Election Forms violations,
o Absence of documented and verifiable performance evaluation process;
• Created progressive discipline process that reduced risk exposures through consistency and fairness;
• Created a systematic approach to TWC unemployment challenges: increasing favorable outcomes and
reducing unemployment tax exposure;
• Developed and implemented a relational database that tracks employee time and effort; reducing timekeeping
fraud by employees and increasing client confidence in billing and reconciliation;
• Designed, programmed and developed comprehensive HRIS system that tracks all Human Resources
functions.
• Received favorable outcomes in all EEOC investigations
Houston Area Safety Council, Inc. (Deer Park, Texas); 12/15/1997 to 2/25/2000.
Senior Manager Human Resources: Responsible for all areas of Human Resources for a multi-million dollar
teaching institution committed to industrial safety. Under the direction of the President of the Board of Directors,
designed and policies and procedures and directed and coordinated all human resource activities. Responsibilities
included: planning and organizing all activities of the Human Resource department, management practices, employee
relations, recruiting, selection & placement, training & development, benefits administration, 401(k) administration.
HASC Accomplishments:
• Created a comprehensive employee policy and procedure manual within the first three months of employment,
• Created and implemented the formal collection of 360° employee survey data,
• Created an HRIS system by designing and programming a relational database within MS Access,
• Effectively communicated employee performance review scheduling to managers using above HRIS system,
• Initiated margin analysis studies – weighing manpower/effort vs. units of training,
• Conducted manager sex harassment training,
• Initiated an employer match 401(k) retirement savings program, and
• Negotiated improved medical, life and disability insurance coverage while saving the company money.
KENNETH BALK & ASSOCIATES, INC., (Houston, Texas / St. Louis, Missouri); 12/11/1995 to 12/12/1997.
Human Resources Manager: Responsible for functional areas related to the management of a multi-million dollar
Architecture, Engineering and Survey firm. Responsibilities include oversight of all areas of Human Resources
including: processes in hiring, coordination of temporary staff, EEO compliance, employee drug testing program,
benefits, salary administration, employee relations, best practices and training & development and the Health, Safety
and Security program.
Also responsible for job cost analysis of projects totaling 4.5 million in annual revenue through in depth analysis of
productivity and staffing variances on manpower based on revenue budget projections. Chaired monthly resource
meeting of all Houston based department heads and officers; meeting involved the discussion and analysis of issues
related to manpower forecasts and other critical factors related to the sustained operation of the Houston office.
ETR ASSOCIATES, INC., (Houston, Texas); 3/90 – 12/8/1995.
Human Resources Manager: Responsible for all areas related to human resources within the company; to include
acquisition and retention of staff, employee relations and training. Prepares annual manpower budget, resolves
employee disputes using employee Problem Resolution Process, prepares, rewrites and interprets ETR policies and
procedures. Also responsible for all other human resource functions not specifically mentioned.
PROFESSIONAL ACCREDITATION and
COMMUNITY INVOLVEMENT:
Human Resource Certification Institute – Certified Human Resource Professional 1999

4. Houston Human Resources Management Association – Board of Directors 2000-2001
Society of Human Resource Management – Member
Rice University – Men’s Baseball – Public Address Announcer
Rice University – Men’s Basketball – Public Address Announcer
Rice University – Women’s Soccer – Public Address Announcer
Houston Dynamo Professional Soccer Team – Former Public Address Announcer
Sugar Land Skeeters Professional Baseball Club – Former Announcer and Emcee
Houston Aeros Professional Hockey Team – Former Public Address Announcer and Arena Talent
University of Houston – Men’s Baseball – Former Public Address Announcer