1. Jennifer Messina, PHR
jenniferkmessina@gmail.com (708) 655-5309 www.linkedin.com/in/jenniferkmessina
PROFILE
Dedicated, results-oriented HR professional with progressively responsible generalist experience, managing a full
spectrum of human resources programs, services, and functions in a multi-state, multi-site capacity. Strong
command of employment laws and compliance issues. Accustomed to communicating effectively with individuals
across all levels of the organization. Skilled at researching complex issues to discern the best possible solution to
problems. Provide excellent customer service to employees to maintain high morale and promote retention.
PROFESSIONAL EXPERIENCE
CC Industries, Inc., Chicago, Illinois 2007 - Present
CC Industries, Inc. (“CCI”) is a privately-held holding and management company. CCI owns and operates a diversified group
of companies, including leading businesses in the transportation and process equipment industries.
Human Resources Manager 2013 – Present
Senior Human Resources Analyst 2011 – 2013
Human Resources Analyst 2007 – 2011
• Develop, implement and manage the recruiting, talent management, and policy strategies for the
organization, including: recruiting and retention, compensation, employee relations, and succession
planning. Provide effective guidance and counsel to management on strategic human resource
matters.
• Consult and support field HR professionals in a multi-site, multi-state capacity by sharing best
practices and solutions; provide guidance for 7,000+ employee population.
• Manage and mentor a team of eight.
• Provide and maintain extraordinary levels of service through a high level of influence, execution and
prioritization of duties.
• Conduct investigations into employee complaints including any ethics hotline complaints, complaints
of discrimination and harassment, and charges received through the EEOC.
• Oversee the analysis, maintenance, and communication of records required by law or local governing
bodies, or other departments in the organization.
• Identify legal requirements and government reporting regulations affecting human resources functions
and ensure policies, procedures, and reporting are in compliance.
• Partner with Business Leaders to assess talent; proactively make recommendations on talent
acquisition needs and promotion readiness.
• Lead the performance management process to ensure that employees receive timely, objective and
actionable feedback.
• Streamline and evaluate various aspects of HR processes to ensure best practices are implemented
across the organization.
• Manage recruitment efforts for both exempt and nonexempt positions through posting available
positions, sourcing candidates, conducting phone screenings, interviews, reference checks and
background screenings.
• Coordinate employee transfers or promotions into open positions, working with managers to ensure
smooth transitions, HRIS and metrics.
• Perform compensation analysis annually for existing employees to assess salary comparability to
market, determine compensation package for new hires and participate in salary surveys.
• Conduct exit interviews; provide feedback to leadership on key themes while maintaining the
confidentiality of employees.
• Regularly participate in strategic planning and department meetings to align HR initiative with
operational objectives which includes presenting to leadership and key stakeholders.
• Review all termination requests submitted to determine if termination is justified and verify that
procedures have been followed and documented.
• Coach and advise employees on problem resolution; help them identify solutions and encourage
them to constructively resolve conflicts.

2. • Support managers in employee discipline actions; provide advice and counsel on verbal
conversations and written documentation to ensure feedback and expectations are clearly
communicated and understood by both manager and employee.
• Actively coach managers on how to address employee relations issues, provide timely and effective
feedback of your observations to help improve their management skills.
• Facilitate internal events and programs, such as biannual, company-wide HR conference; develop
and present training to organization and HR field staff.
• Provides advice, assistance, interpretation and follow-up on company policies, procedures and
documentation.
• Local benefits administration for multiple benefit plans including tracking eligibility, distributing
packets, coordinating annual open enrollment, requesting COBRA packets, and resolving enrollment
problems.
• Maintain accurate and up to date human resources information of databases, employee manuals and
personnel files.
• Prepare correspondence for all unemployment claims and represent the Company for unemployment
hearings.
• Maintain and coordinate employee recognition programs.
• Utilize various HRIS reports to create routine and ad hoc reports for analysis.
• Update and maintain Company organizational charts on a quarterly basis.
• Identified as high potential HR professional within company HR department (contains 20+
employees).
Eaglewood Resort & Spa, Itasca, Illinois 2006 – 2007
Eaglewood Resort & Spa is a Benchmark Hospitality International property. Benchmark has set the standard for integrity,
quality and service in management and marketing services for resorts, hotels, conference centers and golf clubs.
Human Resources Coordinator
• Managed a broad range of HR functions including benefits/401(k) plan enrollment and administration,
HRIS database administration, personnel file management, HR policy development, employee
screening/hiring/orientation, staff retention, staff training/development programs, terminations, payroll
assistance, and familiarization with company culture.
• Maintained accurate and complete records in order to ensure compliance with OSHA, ADA, EEO, and
FMLA regulations.
• Directed employee Safety Advisory Team and culture/employee relations committees. Planned and
executed team building exercises and morale building activities.
• Ensured the implementation of proper disciplinary procedures. Mediated personnel disputes and
facilitated positive conflict resolution.
• Coordinated “Hometown Hospitality”, a corporate volunteer program. Organized and hosted company
outings and events.
SKILLS, CERTIFICATIONS & MEMBERSHIPS
• Professional in Human Resources (PHR) Certification
• SHRM Certified Professional (SHRM – CP)
• DePaul University Continuing and Professional Education, Professional in Human Resources Certification
Program , Certificate of Completion, June 2011
• Member of the Society for Human Resource Management (SHRM) and The Human Resources
Management Association of Chicago (HRMAC)
• Proficient in Microsoft Outlook, Word, Excel, Publisher, PowerPoint, Visio, SharePoint and OneNote.
Extensive internet research experience. Knowledgeable in ADP Vantage, PeopleSoft, Ultipro and Adobe
Acrobat
EDUCATION
Villanova University Masters of Science, Human Resource Development 2013
University of Illinois, Chicago Bachelor of Arts, Psychology 2005