Melissa Diaz is seeking a challenging career in an esteemed organization where she can utilize her skills and expertise to grow professionally. She has over 15 years of experience in administrative and financial roles, including accounts receivable, accounts payable, payroll processing, and customer service. Her technical skills include Microsoft Office, accounting software, and medical billing programs. She is motivated, organized, and has excellent communication and interpersonal skills.
1. Melissa Diaz
4112 E. Yorkshire St.
Houston, Texas 77016
(832)441-1735
melissa.diaz63@yahoo.com
Objective
I am seeking a position that will allow me to utilize my skills and expertise while offering the chance for
advancement and to find a challenging career in an esteemed organization so that I may grow professionally.
Skills
• Typing: (50+wpm)
• Strong analytical, organizational skills, Self-Motivated, Team Player, and Multi Tasker.
• Excellent interpersonal skills, phone manner, and office etiquette
• Software: Microsoft Word, Excel, Word Perfect, Internet Explorer, and JDE
Experience
2006 – Present
Accounts Receivable/Administrative Assistant
Trugreen Land care, Houston Texas
• Human resource duties for multiple office locations which include the pre- hire process and run applicants
information through a variety of company screenings, GIS, Lexis Nexis, and Everify.
• Process and post payroll weekly for over 200 employees for multiple branches and prepare for company audits.
• Handle all administrative duties for multiple office locations which include handling incoming phone calls,
filing, faxing, scanning, copying, sorting and distributing mail on a daily basis.
• Prepare for weekly branch meetings, assist branch manager and account managers with a variety of duties.
Which includes on a daily basis recruiting, workers comp claims, ordering safety supplies, order uniforms and
issuing po numbers.
• Customer Service: which includes greeting and assisting visitors, enter all messages into CRS database.
Maintain company policy postings, assist all new and current employees.
• Full cycle Accounts Payable -Coding and posting over 200 invoices a week for multiple locations, reconcile
vendor statements, filing of unpaid and paid invoices, auditing invoices for proper approvals and proper coding
prior to posting and processed, month end closing.
• Full Cycle Accounts Receivables- Generate and send out invoices, follow up on, collect and allocate payments,
monitor customer account details for non-payments, delayed payments and other irregularities, research and
resolve payment discrepancies, review ar aging to ensure compliance, process credit card payments, prepare
bank deposits, investigate and resolve customer inquiries, process adjustments, communicate with customers
via phone, email, mail or personally
• Generate a variety of financial reports and prepared for company audits.
2003-2004
Administrative / Medical Assistant
Dr. Edmedson Neurologists Office, Houston Texas
• Administrative assistant duties which include handling incoming phone calls, faxing, copy, and filing.
• Scheduled doctor’s appointments and maintain physician surgery orders.
• Process insurance and Medicare claims.
• Assessed patient’s vital signs and assisted doctor with treating all patients.
Education
2011 – Sanford Brown C. 2003-Texas School Of Business
Med. Bill. & Cod. Cert. Medical Assistant Certificate
Houston, Texas Houston, Texas
2002 American High School
High School Diploma