1. Marisol Rosales
Professional with expertise in executive assisting and office management
1032 N Turner Ave Unit 219, CA 91764  631-413-0339  marisolros72@gmail.com
OVERVIEW
Office Manager and business professional with over 25 years’ experience in management, accounts payable, accounts
receivable, and customer service. Exhibit diversity and wide range in organizational types with experience in not-for-profit
religious organizations, banking, transportation, tax agencies among others. Strong and proficient bilingual speaker who
exhibits great teamwork attitude, values highly ethical standards, highly recognized for excellent customer service and client
relationships, and approaches situations analytically with the ability to solve complex problems.
EDUCATION
BRIARCLIFFE COLLEGE Patchogue, New York
Bachelor of Science in Business Management 2002-2005
Graduated Cum Laude
SKILLS
Bilingual in Spanish-proficient in reading and writing, MS Office Suite (Word, Excel, PowerPoint, Publisher, Outlook),
QuickBooks, Lisa, Infinite Campus, Win Cap, Servant Keeper, H&R Block software, 40 WPM
EXPERIENCE
COLTON FIRST ASSEMBLY OF GOD Colton, California
Office Manager 04/2013- 01/16
Church that serves the eastern region of the inland empire with over 425members.
 Manage the church’s accounts payable, accounts receivable, banking accounts
 Maintain employee files including conducting background checks for ministry personnel. Responsible for the human
resource responsibilities.
 Maintain accurate record-keeping for over 10 church departments. Prepare, transmit, and review records with the
bookkeeper.
 Monitor and reconcile the church’s expenses, including creation of a monthly cash flow spreadsheet for accurate
resource planning and approval
 Schedule and execute a complex schedule of events such as the yearly Healthy Church Conference which involved
over 15 churches and over 150 guest, schedule appointments and meetings,
 Responsible for handling the church’s tax deductible contributions in accordance with IRS regulations, in charge of
all bank deposits
 Record minutes and distribute of all church correspondence
 Handled general administrative tasks such as mail logging and distribution, phone answering, errands
AMTRAK RESERVATION CENTER Riverside, California
R&I Clerk 01/2013-07/2013
Amtrak is a National Railroad Passenger Corporation; there are two Reservation Centers in the US, employing over 20,000+ full-time/part-time
employees.
General administrative duties and tasks including: answering phone, initiating and completing customer reservations, handling
sensitive credit card information from customers and inputting charges, interacted with customers constantly, responsible for
ticket sales, upsells and exceptional customer service.

2. H&R BLOCK Patchogue, New York
Office Manager 11/2011-5/2012
A global Tax firm, The Patchogue office services clients in every line of business including manufacturing, banking, entertainment, healthcare, real
estate, high technology, government, insurance and retail
 Managed a staff of sixteen employees between two office sites
 Responsible for scheduling employee hours and maintaining accurate payroll records
 Primary lead on addressing customer issues, concerns, questions
 Utilized H&R Block system to download and prepare required reports for meetings
 Conducted interviews and executed all steps of the hiring process from checking references, handling employee
terminations
 Accountable for the reconciliations of all cash flow, payments, receipts, and bank deposits
 Responsible for marketing events to maintain increased client levels for example having a spot at a parade or hosting a
table at city night live.
WYANDANCH UNIFIED SCHOOL DISTRICT Wyandanch, New York
Clerk Typist 06/2009-07/2010
WUFSD is dedicated district to the academic success of every student. They focus on helping their students achieve their goals for the future.
 Responsible for typing and distributing letters, memorandums, and flyers and translation from English to Spanish
 Assisted Superintendent with scheduling meetings and appointments
 Prepared resolutions to be voted on by the board
 Handled mail distribution and precise filing of all necessary documentation
REFERENCES AVAILABLE UPON REQUEST