Lisa Jones is seeking a position that offers professional development and advancement. She has over 15 years of experience as an executive assistant and office manager. Her strengths include leadership, organization, problem solving, customer service, and implementing policies and procedures. She is proficient in Microsoft Office and has experience planning events for large groups. Her past roles demonstrate strong attention to detail, customer service skills, and teamwork.
Proactive manager who is highly articulate, confident, and a persuasive. A team-builder able to motivate and communicate to achieve exceptional business performance at all levels. Proven ability to maximize profitability through effective strategizing, process improvements, and efficient use of Human Resources. Adept at developing and maintaining detailed administrative and procedural processes which reduce redundancy, improve accuracy and efficiency to achieve organizational objectives. Diverse background in business operations, management, marketing, human resources, accounting and finance.
I am a seasoned professional with excellent administrative skills, strengths in membership based organizations and working with a volunteer board of directors. My strong communication skills helped me the past decade to retain and grow members during some the hardest economic times. I am excellent at identifying and resolving issues; and was recognized by my prior employment for customer service excellence, board of director development, and sustainability of vendor relations.
Proactive manager who is highly articulate, confident, and a persuasive. A team-builder able to motivate and communicate to achieve exceptional business performance at all levels. Proven ability to maximize profitability through effective strategizing, process improvements, and efficient use of Human Resources. Adept at developing and maintaining detailed administrative and procedural processes which reduce redundancy, improve accuracy and efficiency to achieve organizational objectives. Diverse background in business operations, management, marketing, human resources, accounting and finance.
I am a seasoned professional with excellent administrative skills, strengths in membership based organizations and working with a volunteer board of directors. My strong communication skills helped me the past decade to retain and grow members during some the hardest economic times. I am excellent at identifying and resolving issues; and was recognized by my prior employment for customer service excellence, board of director development, and sustainability of vendor relations.
1. Lisa A. Jones
Summary
Highly motivated, success driven individual seeking to become affiliated with a dynamic organization in a position that
offers opportunities for professional development and advancement.
Easily establish and cultivate professional business and customer relationships.
Team player who collaborates closely with co-workers and management to achieve targeted objectives.
Strengths include excellent leadership, organizational and problem solving skills, customer service, executive
administrative support and implementing policies and procedures.
Highlights
Meticulous attention to detail
Results-oriented
Dedicated team player
Resourceful
Professional and mature
Time management
Self-directed
Microsoft Office proficiency
Accomplishments
Increased office organization by developing more efficient filing system and customer database protocols.
Received yearly bonuses for strong attention to detail, exemplary customer service and team-player attitude.
Consistently received outstanding performance evaluations in all positions held.
Successfully planned and executed business lunches, weddings, and special events for groups of 300+ guests.
Experience
Executive Assistant
September 2015 to Current
Low Country Luxe － Kiawah Island, SC
Sent and received emails on behalf on the President & Founder.
Assisted in product development and research.
Made copies, sent faxes and handled all incoming and outgoing correspondence.
Organized files, developed spreadsheets, faxed reports and scanned documents.
Ran business and personal related errands such as going to the post office and bank.
Managed the day-to-day calendar for the company's President.
Executive Assistant to SVP, CCO
March 2012 to June 2015
MedAssets － Alpharetta, GA
Composed and sent mass press release emails and confidential emails to customers sent by the SVP, CCO.
Generated a weekly agenda and hosted a weekly call with the Senior Level Sales Leaders.
Organized weekly expense reports for the SVP, CCO and monthly expense reports for the CEO.
Planned meetings and prepared conference rooms.
Hosted conference calls.
Received and screened a high volume of internal and external communications, including email and mail.
Wrote reports and correspondence from dictation and handwritten notes.
Opened incoming mail and sent outgoing mail. Received and distributed faxes and mail in a timely manner.
Organized files, developed spreadsheets, faxed reports and scanned documents.
Helped manage the day-to-day calendar for the SVP & CCO.
Office Coordinator
August 2010 to March 2012
MedAssets － Alpharetta, GA
Acted as administrative contact with external vendors.
Placed and received orders for office supplies and break rooms.
1412 Relyea Avenue, Charleston SC 29412
Cell: 678-761-7515 - lisaeichler1@yahoo.com
2. Kept invoices filed in an organized manner.
Managed key system and employees ID badges.
Maintained the front desk and reception area in a neat and organized fashion.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for
information.
Served as central point of contact for all outside vendors needing to gain access to the building.
Dispersed incoming mail to correct recipients throughout the office.
Supplied key cards and building access to employees and visitors.
Facilitated working relationships with building management and building maintenance.
Maintained and reserved the executive conference room calendar.
Managed daily office operations and maintenance of equipment.
Manager/Administrative Assistant
August 1998 to January 2010
Wild Wing Café － Mt. Pleasant, SC
Administrative Assistant/Corporate Office-
Provided general administrative support for Director of Operations and Chief Financial Officer, including special
projects and problem solving. Maintained direct interaction with 13 GMs on daily basis regarding financial and
operational matters.
In charge of inventory control, data entry, daily sales reports and related administrative matters.
Catering Manager-
Applied leadership skills to oversee all phases of catering management and planning, including quality control of
services and customer satisfaction.
Supervised, trained and motivated catering staff to achieve maximum performance on consistent basis.
Performed event planning for 10-300 guests including pricing, inventory control and problem solving.
Corporate Trainer-
Traveled extensively while contributing to the opening of 10 new locations.
Developed and implemented new operational policies and procedures governing front-of-house staff.
Performed hands-on mentoring and training of new and inexperienced personnel.
Assistant Manager-
Applied leadership skills to contribute to all phases of business management and profitability, including quality control of
services and problem solving.
Recruited, hired, scheduled and trained all front-of-house personnel.
Ordered and purchased food and beverage products from different vendors to meet operational requirements.
Consistently excelled in customer service regarding all activities.
Volume Manager-
Served as Manager-on-Day during assigned shifts, with decision-making and problem solving authority.
Supervised, trained, evaluated and motivated 25 employees to achieve optimum performance including kitchen personnel.
Head Wait-
Supervised and trained 10 employees in all aspects of customer service and problem solving.
Supported management in achieving all targeted goals and objectives.
Server-
Assisted customers in selecting and purchasing food and beverage items.
Recommended specific items to increase dollar value of each sale.
Education
Interior Design
University of Georgia － Athens, GA
