Unit1 
Introduction to Research 
14 September 2014 shiva shrestha, HSM, Hetauda 1
Main Contents:- 
 Definition and nature of research 
 Concept, Features and Process of Scientific Research 
 Features of social science Research 
 Quantitative and Qualitative paradigms of Research 
 Features of social science Research 
 Difficulties of applying scientific methods to social 
science Research 
 Management Research: Concept, Types, 
Methodology and value of Decision making 
 Ethical issues in Management Research 
14 September 2014 shiva shrestha, HSM, Hetauda 2
Definition and nature of research 
To study or to search about a phenomenon 
Research = Re + search 
Re = Repeatedly or again and again 
search = to investigate or find 
To search again and again is a research 
Generally , research is an effort to search new fact, 
knowledge, principle in scientific ways. 
It is essentially a systematic inquiry seeking facts through 
objectives verifiable methods in order to discover the 
relationship among them and to deduce from them broad 
principles or laws. 
14 September 2014 shiva shrestha, HSM, Hetauda 3
 Contd……… 
Really it is a method of critical thinking by defining 
and redefining problems, formulating hypothesis or 
suggested solution, collecting, organizing and 
evaluating data, making deductions and making 
conclusions to determine whether they fit the 
formulated hypothesis. 
It refers to a critical, careful and exhaustive 
investigation or inquiry or examination or 
experimentation having as its aim the revision of 
accepted conclusions, in the light of newly discovered 
facts. 
14 September 2014 shiva shrestha, HSM, Hetauda 4
 Contd…… 
 Some definitions: 
Advanced Learner’s Dictionary of current English 
Defines “ Research is a careful investigation or 
inquiry specially through search for new facts in 
any branch of knowledge.” 
According to John W. Best(1992) “Research is a 
systematic and objective analysis and recording 
of observations that may lead to the development 
of a theory.” 
Uma Sekaran(2007) “ Research is an organized, 
systematic, data-based, critical, scientific enquiry 
or investigation into a specific problem, 
undertaken with the objective of finding answers 
or solutions to it.” 
14 September 2014 shiva shrestha, HSM, Hetauda 5
Thus the Research … 
is the directed towards the solution of the problem. 
is based upon observable experience or empirical evidence. 
demands accurate observation and descriptions. 
involves gathering new data from primary or first hand 
sources or using existing data for a new purpose. 
requires expertise and courage necessary to carry out 
investigation, search the related literature and to understand 
and analyze the data gathered. 
involves the quest for answers to unsolved problems. 
To sum up, Research is the process of a systematic and 
in-depth study or search of any particular topic, subject 
or area of investigation backed by the collection, 
compilation, presentation and interpretation of 
relevant datails or data. 
14 September 2014 shiva shrestha, HSM, Hetauda 6
Characteristics of a Good Research 
Systematic 
Logical 
Empirical 
Replicable 
14 September 2014 shiva shrestha, HSM, Hetauda 7
Type of Research 
Applied vs. Fundamental 
Descriptive vs. Analytical 
Quantitative vs. Qualitative 
Conceptual vs. Empirical 
Other types of Research 
14 September 2014 shiva shrestha, HSM, Hetauda 8
Nature and Scope/ Purpose of 
Research 
Exploration 
Description 
Explanation 
Generalization and Prediction 
14 September 2014 shiva shrestha, HSM, Hetauda 9
Distinction Between Theoretical and 
Applied Research 
Theoretical Research[Pure or Basic] Applied Research[ Decisional] 
1. It aims to contribute the theory and 
techniques of the discipline. 
1. It aims to solve or improve the problem. 
2. It studies any problem usually from the 
focus of one discipline. 
2. It studies problems with important social 
consequences in several disciplines. 
3. It requires mainly technical judgement. 3. It requires also a sense of what the 
situation and personalities can bear. 
4. It restricts to research. 4. It is often useful in action or 
administration, not only in research. 
5. It seeks generalizations. 5. It studies individual cases without the 
objectives to generalize. 
6. It accepts the hypothesis that variables 
not measured remain constant. 
6. It recognizes that other variables are 
constantly changing. 
7. It attempts to get all the facts. 7. It attempts only to correct facts. 
14 September 2014 shiva shrestha, HSM, Hetauda 10
Distinction Between Quantitative and Qualitative Research Methods 
Qualitative Research Quantitative Research 
Methods include focus groups, in-depth interviews, 
and reviews of documents for types of themes 
Surveys, structured interviews & observations, and reviews of 
records or documents for numeric information 
Primarily inductive process used to formulate 
theory or hypotheses 
Primarily deductive process used to test pre-specified concepts, 
constructs, and hypotheses that make up a theory 
More subjective: describes a problem or condition 
from the point of view of those experiencing it 
More objective: provides observed effects (interpreted by 
researchers) of a program on a problem or condition 
Text-based Number-based 
More in-depth information on a few cases Less in-depth but more breadth of information across a large number 
of cases 
Unstructured or semi-structured response options Fixed response options 
No statistical tests Statistical tests are used for analysis 
Can be valid and reliable: largely depends on skill 
and rigor of the researcher 
Can be valid and reliable: largely depends on the measurement 
device or instrument used 
Time expenditure lighter on the planning end and 
heavier during the analysis phase 
Time expenditure heavier on the planning phase and lighter on the 
analysis phase 
Less generalizable More generalizable 
14 September 2014 shiva shrestha, HSM, Hetauda 11
Scientific Research 
systematic and objective attempt to provide answers to 
certain questions 
To discover and develop an organized body of knowledge 
According to Kerlinger “ Scientific research is 
systematic, controlled, empirical and critical 
investigation of hypothetical propositions about the 
presumed relations among nature phenomena.” 
It is used to develop theories, concepts, generalizations 
and principles according to cause-effect relationship. 
Scientific research is a procedure, a general strategy that 
indicates an ordered sequence of moves(steps) which the 
researcher has to make in order to reach the goal of his or 
her research. 
14 September 2014 shiva shrestha, HSM, Hetauda 12
Features/Characteristics of Scientific 
Research 
Purposiveness 
Testability 
Replicability 
Objectivity 
Rigour 
Generalizability 
14 September 2014 shiva shrestha, HSM, Hetauda 13
Mainly Scientific Research…… 
 is always directed towards the solution of a problem. 
 is always based on empirical or observable evidences. 
 is characterized by systematic objectives and logical 
procedures. 
 involves precise observation and accurate description. 
 gives emphasis to the development of theories, principles 
and generalizations. 
 is marked by patience, courage an unhurried activities. 
 requires that the researcher has full expertise of the problem 
being studied. 
 should be replicable, valid and reliable 
 Requires skill of writing and reproducing the report as define 
complex terminology, use of simple terms, formulation of 
clear-cut design and procedure in objective manner. 
14 September 2014 shiva shrestha, HSM, Hetauda 14
The scientific research process has four 
stages: Exploration, Description, 
Explanation and Prediction. 
Similarly, there are Eight steps in a scientific 
research: Sensing a problem, Problem 
identification, Theoretical framework, 
Hypothesis formulation, Research Design, 
Data collection, Data analysis and 
Refinement of Theory. 
14 September 2014 shiva shrestha, HSM, Hetauda 15
Difficulties of Applying Scientific Method 
to social science Research 
Complexity of the subject matter 
Human problems 
Influence of measurement process on result 
Difficulty of obtaining accurate measurement 
Difficulty of using experiments to Test 
Hypotheses 
Difficulty of making accurate predictions 
problematic objectives of the investigator 
14 September 2014 shiva shrestha, HSM, Hetauda 16
Social Science Research 
Aims at adding to knowledge of human beings about the 
problems which face the society. 
related to human or social behavior 
scientific analysis of the nature and trends of social 
phenomena of groups 
According to Mrs. P. V. Young “ Social research is the 
systematic method of discovering the new facts or 
verifying the old facts, their sequences, inter-relationship, 
casual explanations and the natural 
laws which govern them.” 
According to Claus Moser “ systematized investigation 
to gain new knowledge about social phenomena and 
social problems we call social research.” 
14 September 2014 shiva shrestha, HSM, Hetauda 17
Basic Assumptions of Social 
Research are… 
Possibility of an objective study 
Existence of social norm or laws 
Existence of similar and ideal group 
Representative sample 
Casual relationship 
14 September 2014 shiva shrestha, HSM, Hetauda 18
Business/ Management Research 
Types: 
Financial Management Research 
Production Management Research 
Personnel Management Research 
Marketing Management Research 
14 September 2014 shiva shrestha, HSM, Hetauda 19
Concept of Management Research 
Uma Sekaran(2007): “ Business research is a 
systematic and organized investigation 
conducted to resolve problematic issues in, or 
interrelated among, the different areas of 
management.” 
William Zikmund(2007): “ Management research is 
the systematic and objective process of gathering, 
recording and analyzing data for aid in making 
business decisions.” 
Donald Cooper and Pamela Schindler(2008): 
“ Business research is a systematic inquiry whose 
objective is to provide information to solve managerial 
problems.” 
14 September 2014 shiva shrestha, HSM, Hetauda 20
In view of the informational needs of managers, 
types of management research are… 
Policy Research 
Managerial Research 
Action Research 
Evaluation Research 
 Policy Research: It is defined as the development of 
a foundation of information to be used as a basis for 
making plans and decisions that will impact policy. 
Specially, it is related to the strategic analysis and 
planning activities of an organization. 
14 September 2014 shiva shrestha, HSM, Hetauda 21
 Policy Research is composed of three basic elements: 
 It studies how policy formulation occurs with a view 
to understanding and improving the process. 
 It is designed to analyzed situations at the strategic 
level and to formulate overall policy proposals. 
 It is systematically evaluates the priorities to be 
accorded to conflicting and complementary policy 
alternatives. 
 Managerial Research: It is related to the specific 
problem of limited scope for which management has 
the need of additional information on which to base a 
decision. It is focused on one particular activity, 
scheme or project launched by a management for the 
on-going projects. 
14 September 2014 shiva shrestha, HSM, Hetauda 22
 Action Research: A task oriented form of the study 
designed to provide continuous feedback regarding 
the performance of management activity and to 
improve that performance. It is a methodology which 
combines “action” and “research” together. 
Basic Features of Action Research: 
 Addresses practical problems 
 Generates new knowledge 
 Enacts change 
 Is participatory 
 Relies on a cyclical process 
 Evaluation Research: It is the process of determining 
the value or worth of something. It has two types: 
a. Formative Evaluation b. Summative Evaluation 
14 September 2014 shiva shrestha, HSM, Hetauda 23
Role of Research in Management 
Analysis 
Planning 
Execution 
Control 
14 September 2014 shiva shrestha, HSM, Hetauda 24
Ethical issues in Management Research 
 Ethical treatment of participants 
 Ethics and sponsor 
 Researchers and Team members 
Decision Making 
Certainity 
Uncertainity 
Risk/Ambiguity 
14 September 2014 shiva shrestha, HSM, Hetauda 25

Research methodology, unit 1 for MBS

  • 1.
    Unit1 Introduction toResearch 14 September 2014 shiva shrestha, HSM, Hetauda 1
  • 2.
    Main Contents:- Definition and nature of research  Concept, Features and Process of Scientific Research  Features of social science Research  Quantitative and Qualitative paradigms of Research  Features of social science Research  Difficulties of applying scientific methods to social science Research  Management Research: Concept, Types, Methodology and value of Decision making  Ethical issues in Management Research 14 September 2014 shiva shrestha, HSM, Hetauda 2
  • 3.
    Definition and natureof research To study or to search about a phenomenon Research = Re + search Re = Repeatedly or again and again search = to investigate or find To search again and again is a research Generally , research is an effort to search new fact, knowledge, principle in scientific ways. It is essentially a systematic inquiry seeking facts through objectives verifiable methods in order to discover the relationship among them and to deduce from them broad principles or laws. 14 September 2014 shiva shrestha, HSM, Hetauda 3
  • 4.
     Contd……… Reallyit is a method of critical thinking by defining and redefining problems, formulating hypothesis or suggested solution, collecting, organizing and evaluating data, making deductions and making conclusions to determine whether they fit the formulated hypothesis. It refers to a critical, careful and exhaustive investigation or inquiry or examination or experimentation having as its aim the revision of accepted conclusions, in the light of newly discovered facts. 14 September 2014 shiva shrestha, HSM, Hetauda 4
  • 5.
     Contd…… Some definitions: Advanced Learner’s Dictionary of current English Defines “ Research is a careful investigation or inquiry specially through search for new facts in any branch of knowledge.” According to John W. Best(1992) “Research is a systematic and objective analysis and recording of observations that may lead to the development of a theory.” Uma Sekaran(2007) “ Research is an organized, systematic, data-based, critical, scientific enquiry or investigation into a specific problem, undertaken with the objective of finding answers or solutions to it.” 14 September 2014 shiva shrestha, HSM, Hetauda 5
  • 6.
    Thus the Research… is the directed towards the solution of the problem. is based upon observable experience or empirical evidence. demands accurate observation and descriptions. involves gathering new data from primary or first hand sources or using existing data for a new purpose. requires expertise and courage necessary to carry out investigation, search the related literature and to understand and analyze the data gathered. involves the quest for answers to unsolved problems. To sum up, Research is the process of a systematic and in-depth study or search of any particular topic, subject or area of investigation backed by the collection, compilation, presentation and interpretation of relevant datails or data. 14 September 2014 shiva shrestha, HSM, Hetauda 6
  • 7.
    Characteristics of aGood Research Systematic Logical Empirical Replicable 14 September 2014 shiva shrestha, HSM, Hetauda 7
  • 8.
    Type of Research Applied vs. Fundamental Descriptive vs. Analytical Quantitative vs. Qualitative Conceptual vs. Empirical Other types of Research 14 September 2014 shiva shrestha, HSM, Hetauda 8
  • 9.
    Nature and Scope/Purpose of Research Exploration Description Explanation Generalization and Prediction 14 September 2014 shiva shrestha, HSM, Hetauda 9
  • 10.
    Distinction Between Theoreticaland Applied Research Theoretical Research[Pure or Basic] Applied Research[ Decisional] 1. It aims to contribute the theory and techniques of the discipline. 1. It aims to solve or improve the problem. 2. It studies any problem usually from the focus of one discipline. 2. It studies problems with important social consequences in several disciplines. 3. It requires mainly technical judgement. 3. It requires also a sense of what the situation and personalities can bear. 4. It restricts to research. 4. It is often useful in action or administration, not only in research. 5. It seeks generalizations. 5. It studies individual cases without the objectives to generalize. 6. It accepts the hypothesis that variables not measured remain constant. 6. It recognizes that other variables are constantly changing. 7. It attempts to get all the facts. 7. It attempts only to correct facts. 14 September 2014 shiva shrestha, HSM, Hetauda 10
  • 11.
    Distinction Between Quantitativeand Qualitative Research Methods Qualitative Research Quantitative Research Methods include focus groups, in-depth interviews, and reviews of documents for types of themes Surveys, structured interviews & observations, and reviews of records or documents for numeric information Primarily inductive process used to formulate theory or hypotheses Primarily deductive process used to test pre-specified concepts, constructs, and hypotheses that make up a theory More subjective: describes a problem or condition from the point of view of those experiencing it More objective: provides observed effects (interpreted by researchers) of a program on a problem or condition Text-based Number-based More in-depth information on a few cases Less in-depth but more breadth of information across a large number of cases Unstructured or semi-structured response options Fixed response options No statistical tests Statistical tests are used for analysis Can be valid and reliable: largely depends on skill and rigor of the researcher Can be valid and reliable: largely depends on the measurement device or instrument used Time expenditure lighter on the planning end and heavier during the analysis phase Time expenditure heavier on the planning phase and lighter on the analysis phase Less generalizable More generalizable 14 September 2014 shiva shrestha, HSM, Hetauda 11
  • 12.
    Scientific Research systematicand objective attempt to provide answers to certain questions To discover and develop an organized body of knowledge According to Kerlinger “ Scientific research is systematic, controlled, empirical and critical investigation of hypothetical propositions about the presumed relations among nature phenomena.” It is used to develop theories, concepts, generalizations and principles according to cause-effect relationship. Scientific research is a procedure, a general strategy that indicates an ordered sequence of moves(steps) which the researcher has to make in order to reach the goal of his or her research. 14 September 2014 shiva shrestha, HSM, Hetauda 12
  • 13.
    Features/Characteristics of Scientific Research Purposiveness Testability Replicability Objectivity Rigour Generalizability 14 September 2014 shiva shrestha, HSM, Hetauda 13
  • 14.
    Mainly Scientific Research……  is always directed towards the solution of a problem.  is always based on empirical or observable evidences.  is characterized by systematic objectives and logical procedures.  involves precise observation and accurate description.  gives emphasis to the development of theories, principles and generalizations.  is marked by patience, courage an unhurried activities.  requires that the researcher has full expertise of the problem being studied.  should be replicable, valid and reliable  Requires skill of writing and reproducing the report as define complex terminology, use of simple terms, formulation of clear-cut design and procedure in objective manner. 14 September 2014 shiva shrestha, HSM, Hetauda 14
  • 15.
    The scientific researchprocess has four stages: Exploration, Description, Explanation and Prediction. Similarly, there are Eight steps in a scientific research: Sensing a problem, Problem identification, Theoretical framework, Hypothesis formulation, Research Design, Data collection, Data analysis and Refinement of Theory. 14 September 2014 shiva shrestha, HSM, Hetauda 15
  • 16.
    Difficulties of ApplyingScientific Method to social science Research Complexity of the subject matter Human problems Influence of measurement process on result Difficulty of obtaining accurate measurement Difficulty of using experiments to Test Hypotheses Difficulty of making accurate predictions problematic objectives of the investigator 14 September 2014 shiva shrestha, HSM, Hetauda 16
  • 17.
    Social Science Research Aims at adding to knowledge of human beings about the problems which face the society. related to human or social behavior scientific analysis of the nature and trends of social phenomena of groups According to Mrs. P. V. Young “ Social research is the systematic method of discovering the new facts or verifying the old facts, their sequences, inter-relationship, casual explanations and the natural laws which govern them.” According to Claus Moser “ systematized investigation to gain new knowledge about social phenomena and social problems we call social research.” 14 September 2014 shiva shrestha, HSM, Hetauda 17
  • 18.
    Basic Assumptions ofSocial Research are… Possibility of an objective study Existence of social norm or laws Existence of similar and ideal group Representative sample Casual relationship 14 September 2014 shiva shrestha, HSM, Hetauda 18
  • 19.
    Business/ Management Research Types: Financial Management Research Production Management Research Personnel Management Research Marketing Management Research 14 September 2014 shiva shrestha, HSM, Hetauda 19
  • 20.
    Concept of ManagementResearch Uma Sekaran(2007): “ Business research is a systematic and organized investigation conducted to resolve problematic issues in, or interrelated among, the different areas of management.” William Zikmund(2007): “ Management research is the systematic and objective process of gathering, recording and analyzing data for aid in making business decisions.” Donald Cooper and Pamela Schindler(2008): “ Business research is a systematic inquiry whose objective is to provide information to solve managerial problems.” 14 September 2014 shiva shrestha, HSM, Hetauda 20
  • 21.
    In view ofthe informational needs of managers, types of management research are… Policy Research Managerial Research Action Research Evaluation Research  Policy Research: It is defined as the development of a foundation of information to be used as a basis for making plans and decisions that will impact policy. Specially, it is related to the strategic analysis and planning activities of an organization. 14 September 2014 shiva shrestha, HSM, Hetauda 21
  • 22.
     Policy Researchis composed of three basic elements:  It studies how policy formulation occurs with a view to understanding and improving the process.  It is designed to analyzed situations at the strategic level and to formulate overall policy proposals.  It is systematically evaluates the priorities to be accorded to conflicting and complementary policy alternatives.  Managerial Research: It is related to the specific problem of limited scope for which management has the need of additional information on which to base a decision. It is focused on one particular activity, scheme or project launched by a management for the on-going projects. 14 September 2014 shiva shrestha, HSM, Hetauda 22
  • 23.
     Action Research:A task oriented form of the study designed to provide continuous feedback regarding the performance of management activity and to improve that performance. It is a methodology which combines “action” and “research” together. Basic Features of Action Research:  Addresses practical problems  Generates new knowledge  Enacts change  Is participatory  Relies on a cyclical process  Evaluation Research: It is the process of determining the value or worth of something. It has two types: a. Formative Evaluation b. Summative Evaluation 14 September 2014 shiva shrestha, HSM, Hetauda 23
  • 24.
    Role of Researchin Management Analysis Planning Execution Control 14 September 2014 shiva shrestha, HSM, Hetauda 24
  • 25.
    Ethical issues inManagement Research  Ethical treatment of participants  Ethics and sponsor  Researchers and Team members Decision Making Certainity Uncertainity Risk/Ambiguity 14 September 2014 shiva shrestha, HSM, Hetauda 25