SlideShare a Scribd company logo
Chapter 9
Communicating
in Groups
• List the characteristics and types of
groups and explain how groups
develop
• Describe ways in which group size
affects communication
• Identify the influence of networks on
groups
Chapter Outcomes
• Define the roles individuals play in a
group
• Identify key issues affecting group
communication and effectiveness
Chapter Outcomes
(cont.)
Understanding
Groups
• A collection of more than two people
who share some kind of relationship
• Communicate in an interdependent
fashion
• Collaborate toward a shared
purpose
Characteristics of
Groups
• Groups possess:
– A shared identity
• identify as part of the group
– Common goals
• either specific or general
– Interdependent relationships
• the behavior of each member affects the
behavior of every other member
Group Types
• Primary groups:
– Family and friends
• Support groups:
– Address personal problems
• Social groups:
– Offer relationship opportunities
• Problem-solving groups:
– Address specific problems
Group Types (cont.)
• Study groups:
– Task-oriented
• Focus groups:
– Research-based
• Teams:
– Carry out a project or specific
endeavor
• Self-directed work teams
– Skilled workers who accomplish a task
Group Development
• Forming stage:
– Determine who will be in charge
– Define group’s goals
• Storming stage:
– Determine what roles members will play
– Deal with conflicts
Group Development
(cont.)
• Norming stage:
– Establish agreed norms governing
expectations
• Norms: recurring patterns of behavior or
thinking that become the “usual” way of
doing things in the group
– Solidify roles
– Leader emerges
Group Development
(cont.)
• Performing stage:
– Members work together to achieve
goals and overcome hurdles
• Adjourning stage:
– Members reflect on accomplishments
and failures
– Determine next steps as a group
Group Size and
Communication
• Larger groups lead to…
– More formal interactions
– Limited opportunities for individual
members to contribute
– Less intimate communication
– More time-consuming interactions
– More complex relationships
Group Size and
Communication (cont.)
Size, Cliques, and
Coalitions
• Larger groups lead to…
– Emergence of cliques (coalitions)
• Small subgroups of individuals who have
bonded together within a group
– Development of countercoalitions
• Subgroups that position themselves
against each other on issues
Group Size and
Social Loafing
• The larger the group…
– the more likely social loafing is to
occur
• Failing to invest the same level of effort in
the group that you would put in if working
alone
• Affects participation and communication in
groups
– the more difficult it is to assess
individual contributions to the group
Group Networks
• Networks are patterns of interaction
governing who speaks with whom in a
group and about what.
– Centrality: the degree to which an
individual sends and receives messages
from others in the group
– Isolation: a position from which a
group member sends and receives fewer
messages than other members
Group Networks (cont.)
• Types of Networks
Understanding Group
Roles
• Information giver:
– Offers facts, beliefs, personal experience,
or other input during group discussions
• Information seeker:
– Asks for additional input or clarification of
ideas or opinions
• Elaborator:
– Provides further clarification of points,
often adding to what others have said
Understanding Group
Roles (cont.)
• Initiator:
– Moves the group toward its objective by
proposing solutions, new ideas, or
suggestions
• Administrator:
– Keeps the conversation on track
• Elder:
– Online group member who has participated
a long time; respected by newbies
Understanding Group
Roles (cont.)
• Social roles include:
– Harmonizers: smooth tension
– Gatekeepers: ensure everyone
contributes
– Sensors: express group feelings and
moods to recognize the climate
Understanding Group
Roles (cont.)
• Antigroup roles include:
– Blockers: use destructive
communication
– Avoiders: change the subject, express
cynicism
– Recognition seekers: boast for
attention
– Distractors: go off on tangents
– Trolls: insert irrelevant, inflammatory
comments
Understanding Group
Roles (cont.)
• Role conflict:
– Occurs when group expectations are
incompatible with a member’s behavior
– Makes group communication
challenging
Additional Factors
Affecting Group
Communication• Cohesion:
– The degree to which group members
have bonded and consider themselves
one entity
– Necessary for a positive group climate
• Groupthink:
– When group members strive to maintain
cohesiveness, minimize conflict by
refusing to critically examine ideas,
analyze proposals, or test solutions
Additional Factors
Affecting Group
Communication (cont.)• Norms:
– Determined by the group; imposed by
its members
– Unproductive norms may hinder
communication
• Clarity of goals:
– Define in terms of problem
– Establish performance standards,
resources, contingencies, reporting
Additional Factors
Affecting Group
Communication (cont.)
• Individual differences:
– Cultural factors
• Individualistic vs. collectivist
• Gender and sex differences
– Communication apprehension
• Low self-esteem
• Status differences
• Unbalanced participation

More Related Content

What's hot

Copy of foundations group behavior
Copy of foundations group behaviorCopy of foundations group behavior
Copy of foundations group behavior
Sehal Kapoor
 
psychology of group
 psychology of group psychology of group
psychology of group
RASANATH VK
 
2015 group dynamics and group facilitating
2015 group dynamics and group facilitating2015 group dynamics and group facilitating
2015 group dynamics and group facilitating
Satu Öystilä
 
Why do people join in groups
Why do people join in groupsWhy do people join in groups
Why do people join in groups
DIIT, Bhubaneswar
 
Groupism
GroupismGroupism
Groupism
apurva119
 
Introduction to Group behavior
Introduction to Group behaviorIntroduction to Group behavior
Introduction to Group behavior
Ekkirala Vikramaditya
 
Group dynamics 1
Group dynamics 1Group dynamics 1
Group dynamics 1
rakesh m
 
Small Group Communication
Small Group CommunicationSmall Group Communication
Small Group Communication
Rajiv Bajaj
 
Group behaviour
Group behaviourGroup behaviour
Group behaviour
Dharmik
 
Groups
GroupsGroups
Group and team dynamics
Group and team dynamicsGroup and team dynamics
Group and team dynamics
Pooja Tayal
 
Group & team behavior
Group & team behaviorGroup & team behavior
Group & team behavior
Uyen Nguyen (Rachel)
 
Small group communication
Small group communicationSmall group communication
Small group communication
Sergio Joseph Tusoy
 
Group dynamics
Group dynamicsGroup dynamics
Group dynamics
Chantal Settley
 
GROUP DYNAMICS AND TEAM BUILDING
GROUP DYNAMICS AND TEAM BUILDINGGROUP DYNAMICS AND TEAM BUILDING
GROUP DYNAMICS AND TEAM BUILDING
Kapish Girdhar
 
Group Structure (Psychology of Small Groups)
Group Structure (Psychology of Small Groups)Group Structure (Psychology of Small Groups)
Group Structure (Psychology of Small Groups)
Jeel Christine de Egurrola
 
Group structure
Group structureGroup structure
Group structure
DisneyPrincesses
 
Group dynamics
Group dynamicsGroup dynamics
Group dynamics
deepu2000
 
Group behaviour ppt
Group behaviour pptGroup behaviour ppt
Group behaviour ppt
Lokesh Irabatti
 
Gru dyna
Gru dynaGru dyna

What's hot (20)

Copy of foundations group behavior
Copy of foundations group behaviorCopy of foundations group behavior
Copy of foundations group behavior
 
psychology of group
 psychology of group psychology of group
psychology of group
 
2015 group dynamics and group facilitating
2015 group dynamics and group facilitating2015 group dynamics and group facilitating
2015 group dynamics and group facilitating
 
Why do people join in groups
Why do people join in groupsWhy do people join in groups
Why do people join in groups
 
Groupism
GroupismGroupism
Groupism
 
Introduction to Group behavior
Introduction to Group behaviorIntroduction to Group behavior
Introduction to Group behavior
 
Group dynamics 1
Group dynamics 1Group dynamics 1
Group dynamics 1
 
Small Group Communication
Small Group CommunicationSmall Group Communication
Small Group Communication
 
Group behaviour
Group behaviourGroup behaviour
Group behaviour
 
Groups
GroupsGroups
Groups
 
Group and team dynamics
Group and team dynamicsGroup and team dynamics
Group and team dynamics
 
Group & team behavior
Group & team behaviorGroup & team behavior
Group & team behavior
 
Small group communication
Small group communicationSmall group communication
Small group communication
 
Group dynamics
Group dynamicsGroup dynamics
Group dynamics
 
GROUP DYNAMICS AND TEAM BUILDING
GROUP DYNAMICS AND TEAM BUILDINGGROUP DYNAMICS AND TEAM BUILDING
GROUP DYNAMICS AND TEAM BUILDING
 
Group Structure (Psychology of Small Groups)
Group Structure (Psychology of Small Groups)Group Structure (Psychology of Small Groups)
Group Structure (Psychology of Small Groups)
 
Group structure
Group structureGroup structure
Group structure
 
Group dynamics
Group dynamicsGroup dynamics
Group dynamics
 
Group behaviour ppt
Group behaviour pptGroup behaviour ppt
Group behaviour ppt
 
Gru dyna
Gru dynaGru dyna
Gru dyna
 

Viewers also liked

Group dynamics
Group dynamicsGroup dynamics
Group dynamics
Tushar Sadhye
 
Groupdynamics
Groupdynamics Groupdynamics
Groupdynamics
Parul Priya
 
Chapter 9 report in tqm
Chapter 9 report in tqmChapter 9 report in tqm
Chapter 9 report in tqm
Roger Alair
 
Peer Teaching & Group Dynamic by Fadillah hanim
Peer Teaching & Group Dynamic by Fadillah hanimPeer Teaching & Group Dynamic by Fadillah hanim
Peer Teaching & Group Dynamic by Fadillah hanim
diah Cwek Tauruz
 
The Nature of Group Membership Class 2 ADLT 612 Spring 2010
The Nature of Group Membership Class 2 ADLT 612 Spring 2010The Nature of Group Membership Class 2 ADLT 612 Spring 2010
The Nature of Group Membership Class 2 ADLT 612 Spring 2010
tjcarter
 
Ethics in counseling group therapy versus individual counseling
Ethics in counseling group therapy versus individual counselingEthics in counseling group therapy versus individual counseling
Ethics in counseling group therapy versus individual counseling
Benson Wright
 
Factors that Affect Quality of Communication
Factors that Affect Quality of CommunicationFactors that Affect Quality of Communication
Factors that Affect Quality of Communication
Joseph Divina
 
Group therapy in stages of recovery from addiction
Group therapy in stages of recovery from addictionGroup therapy in stages of recovery from addiction
Group therapy in stages of recovery from addiction
Raghda Gamil
 
Class 6 developing an effective case study oct 2016
Class 6 developing an effective case study oct 2016Class 6 developing an effective case study oct 2016
Class 6 developing an effective case study oct 2016
tjcarter
 
Approaches to communication the idea of theory.
Approaches to communication   the idea of theory.Approaches to communication   the idea of theory.
Approaches to communication the idea of theory.
Jimi Kayode
 
Group and group dynamic
Group and group dynamicGroup and group dynamic
Group and group dynamic
parishayalvi
 
Stages of group development
Stages of group developmentStages of group development
Stages of group development
Febins123
 
Group Development Process
Group Development ProcessGroup Development Process
Group Development Process
Mitul Desai
 
Group therapy
Group therapyGroup therapy
Group therapy
Sathish Rajamani
 
Group counseling
Group counselingGroup counseling
Group counseling
Araullo University
 
Applications Of CBT In Group Therapies
Applications Of CBT In Group TherapiesApplications Of CBT In Group Therapies
Applications Of CBT In Group Therapies
Kevin J. Drab
 
Group therapy
Group therapyGroup therapy
Group therapy
David Songco
 
Group therapy
Group therapyGroup therapy
Group therapy
Nursing Path
 
Group dynamics
Group dynamicsGroup dynamics
Group dynamics
Deepthi.R M.S.N
 
5 barriers to effective communication
5 barriers to effective communication5 barriers to effective communication
5 barriers to effective communication
Diego Rodrigo
 

Viewers also liked (20)

Group dynamics
Group dynamicsGroup dynamics
Group dynamics
 
Groupdynamics
Groupdynamics Groupdynamics
Groupdynamics
 
Chapter 9 report in tqm
Chapter 9 report in tqmChapter 9 report in tqm
Chapter 9 report in tqm
 
Peer Teaching & Group Dynamic by Fadillah hanim
Peer Teaching & Group Dynamic by Fadillah hanimPeer Teaching & Group Dynamic by Fadillah hanim
Peer Teaching & Group Dynamic by Fadillah hanim
 
The Nature of Group Membership Class 2 ADLT 612 Spring 2010
The Nature of Group Membership Class 2 ADLT 612 Spring 2010The Nature of Group Membership Class 2 ADLT 612 Spring 2010
The Nature of Group Membership Class 2 ADLT 612 Spring 2010
 
Ethics in counseling group therapy versus individual counseling
Ethics in counseling group therapy versus individual counselingEthics in counseling group therapy versus individual counseling
Ethics in counseling group therapy versus individual counseling
 
Factors that Affect Quality of Communication
Factors that Affect Quality of CommunicationFactors that Affect Quality of Communication
Factors that Affect Quality of Communication
 
Group therapy in stages of recovery from addiction
Group therapy in stages of recovery from addictionGroup therapy in stages of recovery from addiction
Group therapy in stages of recovery from addiction
 
Class 6 developing an effective case study oct 2016
Class 6 developing an effective case study oct 2016Class 6 developing an effective case study oct 2016
Class 6 developing an effective case study oct 2016
 
Approaches to communication the idea of theory.
Approaches to communication   the idea of theory.Approaches to communication   the idea of theory.
Approaches to communication the idea of theory.
 
Group and group dynamic
Group and group dynamicGroup and group dynamic
Group and group dynamic
 
Stages of group development
Stages of group developmentStages of group development
Stages of group development
 
Group Development Process
Group Development ProcessGroup Development Process
Group Development Process
 
Group therapy
Group therapyGroup therapy
Group therapy
 
Group counseling
Group counselingGroup counseling
Group counseling
 
Applications Of CBT In Group Therapies
Applications Of CBT In Group TherapiesApplications Of CBT In Group Therapies
Applications Of CBT In Group Therapies
 
Group therapy
Group therapyGroup therapy
Group therapy
 
Group therapy
Group therapyGroup therapy
Group therapy
 
Group dynamics
Group dynamicsGroup dynamics
Group dynamics
 
5 barriers to effective communication
5 barriers to effective communication5 barriers to effective communication
5 barriers to effective communication
 

Similar to Real comm2e ch9

groupbehavior-090913125847-phpapp02.ppt
groupbehavior-090913125847-phpapp02.pptgroupbehavior-090913125847-phpapp02.ppt
groupbehavior-090913125847-phpapp02.ppt
neelamwaheed1
 
Mba i ob u 3.3 foundations of group behavior
Mba i  ob  u 3.3  foundations of group behaviorMba i  ob  u 3.3  foundations of group behavior
Mba i ob u 3.3 foundations of group behavior
Rai University
 
Ebbpa3 b ch17
Ebbpa3 b   ch17Ebbpa3 b   ch17
Ebbpa3 b ch17
ngobeni energy
 
Group dynamics and norms
Group dynamics and normsGroup dynamics and norms
Group dynamics and norms
SonaliKatoch5
 
Group behaviour
Group behaviourGroup behaviour
Group behaviour
Shriya Mithbavkar
 
Organizational behavior unit 3: Group Behavior
Organizational behavior unit 3: Group Behavior Organizational behavior unit 3: Group Behavior
Organizational behavior unit 3: Group Behavior
Ganesha Pandian
 
Ch09
Ch09Ch09
Role Of Groups In Organization
Role Of Groups In OrganizationRole Of Groups In Organization
Role Of Groups In Organization
University Of Education Lahore D.G Khan Campus
 
Mod 4_Lifeskills updated-2.pptx Presentation
Mod 4_Lifeskills updated-2.pptx PresentationMod 4_Lifeskills updated-2.pptx Presentation
Mod 4_Lifeskills updated-2.pptx Presentation
nijamnveloor
 
dynamics.ppt
 dynamics.ppt dynamics.ppt
dynamics.ppt
Somu Kumar Sharma
 
PPT Small Group Communication.ppt
PPT Small Group Communication.pptPPT Small Group Communication.ppt
PPT Small Group Communication.ppt
RashmiPandey99
 
human group.ppt
human group.ppthuman group.ppt
human group.ppt
LianKingOliverRobles
 
group dynamics
group dynamicsgroup dynamics
group dynamics
HeenaShastri
 
Group
GroupGroup
Group
\/eena M
 
Team building and leadership (TBL) complete note
Team building and leadership (TBL) complete noteTeam building and leadership (TBL) complete note
Team building and leadership (TBL) complete note
kabul university
 
Group activity
Group activityGroup activity
Group activity
Swagat Rath
 
Groups and teams
Groups and teamsGroups and teams
Groups and teams
Sara Aljanabi
 
6.team management
6.team management6.team management
6.team management
Panos Fitsilis
 
Gpdynamics 100212051913-phpapp01 (1)
Gpdynamics 100212051913-phpapp01 (1)Gpdynamics 100212051913-phpapp01 (1)
Gpdynamics 100212051913-phpapp01 (1)
Agnes Dagdag
 
Introduction and overview of Group Behaviour
Introduction and overview  of Group BehaviourIntroduction and overview  of Group Behaviour

Similar to Real comm2e ch9 (20)

groupbehavior-090913125847-phpapp02.ppt
groupbehavior-090913125847-phpapp02.pptgroupbehavior-090913125847-phpapp02.ppt
groupbehavior-090913125847-phpapp02.ppt
 
Mba i ob u 3.3 foundations of group behavior
Mba i  ob  u 3.3  foundations of group behaviorMba i  ob  u 3.3  foundations of group behavior
Mba i ob u 3.3 foundations of group behavior
 
Ebbpa3 b ch17
Ebbpa3 b   ch17Ebbpa3 b   ch17
Ebbpa3 b ch17
 
Group dynamics and norms
Group dynamics and normsGroup dynamics and norms
Group dynamics and norms
 
Group behaviour
Group behaviourGroup behaviour
Group behaviour
 
Organizational behavior unit 3: Group Behavior
Organizational behavior unit 3: Group Behavior Organizational behavior unit 3: Group Behavior
Organizational behavior unit 3: Group Behavior
 
Ch09
Ch09Ch09
Ch09
 
Role Of Groups In Organization
Role Of Groups In OrganizationRole Of Groups In Organization
Role Of Groups In Organization
 
Mod 4_Lifeskills updated-2.pptx Presentation
Mod 4_Lifeskills updated-2.pptx PresentationMod 4_Lifeskills updated-2.pptx Presentation
Mod 4_Lifeskills updated-2.pptx Presentation
 
dynamics.ppt
 dynamics.ppt dynamics.ppt
dynamics.ppt
 
PPT Small Group Communication.ppt
PPT Small Group Communication.pptPPT Small Group Communication.ppt
PPT Small Group Communication.ppt
 
human group.ppt
human group.ppthuman group.ppt
human group.ppt
 
group dynamics
group dynamicsgroup dynamics
group dynamics
 
Group
GroupGroup
Group
 
Team building and leadership (TBL) complete note
Team building and leadership (TBL) complete noteTeam building and leadership (TBL) complete note
Team building and leadership (TBL) complete note
 
Group activity
Group activityGroup activity
Group activity
 
Groups and teams
Groups and teamsGroups and teams
Groups and teams
 
6.team management
6.team management6.team management
6.team management
 
Gpdynamics 100212051913-phpapp01 (1)
Gpdynamics 100212051913-phpapp01 (1)Gpdynamics 100212051913-phpapp01 (1)
Gpdynamics 100212051913-phpapp01 (1)
 
Introduction and overview of Group Behaviour
Introduction and overview  of Group BehaviourIntroduction and overview  of Group Behaviour
Introduction and overview of Group Behaviour
 

More from kmrose1

Real comm2e appb
Real comm2e appbReal comm2e appb
Real comm2e appb
kmrose1
 
Real comm2e ch16
Real comm2e ch16Real comm2e ch16
Real comm2e ch16
kmrose1
 
Real comm2e ch15
Real comm2e ch15Real comm2e ch15
Real comm2e ch15
kmrose1
 
Real comm2e ch14
Real comm2e ch14Real comm2e ch14
Real comm2e ch14
kmrose1
 
Real comm2e ch13
Real comm2e ch13Real comm2e ch13
Real comm2e ch13
kmrose1
 
Real comm2e ch12
Real comm2e ch12Real comm2e ch12
Real comm2e ch12
kmrose1
 
Real comm2e ch12
Real comm2e ch12Real comm2e ch12
Real comm2e ch12
kmrose1
 
Real comm2e ch10
Real comm2e ch10Real comm2e ch10
Real comm2e ch10
kmrose1
 
Real comm2e ch8
Real comm2e ch8Real comm2e ch8
Real comm2e ch8
kmrose1
 
Real comm2e ch7
Real comm2e ch7Real comm2e ch7
Real comm2e ch7
kmrose1
 
Real comm2e ch7
Real comm2e ch7Real comm2e ch7
Real comm2e ch7
kmrose1
 
Real comm2e ch6
Real comm2e ch6Real comm2e ch6
Real comm2e ch6
kmrose1
 
Real comm2e ch5
Real comm2e ch5Real comm2e ch5
Real comm2e ch5
kmrose1
 
Real comm2e ch5
Real comm2e ch5Real comm2e ch5
Real comm2e ch5
kmrose1
 
Real comm2e ch4
Real comm2e ch4Real comm2e ch4
Real comm2e ch4
kmrose1
 
Real comm2e ch3
Real comm2e ch3Real comm2e ch3
Real comm2e ch3
kmrose1
 
Real comm2e ch2
Real comm2e ch2Real comm2e ch2
Real comm2e ch2
kmrose1
 
Chapter 1 pp
Chapter 1 ppChapter 1 pp
Chapter 1 pp
kmrose1
 

More from kmrose1 (18)

Real comm2e appb
Real comm2e appbReal comm2e appb
Real comm2e appb
 
Real comm2e ch16
Real comm2e ch16Real comm2e ch16
Real comm2e ch16
 
Real comm2e ch15
Real comm2e ch15Real comm2e ch15
Real comm2e ch15
 
Real comm2e ch14
Real comm2e ch14Real comm2e ch14
Real comm2e ch14
 
Real comm2e ch13
Real comm2e ch13Real comm2e ch13
Real comm2e ch13
 
Real comm2e ch12
Real comm2e ch12Real comm2e ch12
Real comm2e ch12
 
Real comm2e ch12
Real comm2e ch12Real comm2e ch12
Real comm2e ch12
 
Real comm2e ch10
Real comm2e ch10Real comm2e ch10
Real comm2e ch10
 
Real comm2e ch8
Real comm2e ch8Real comm2e ch8
Real comm2e ch8
 
Real comm2e ch7
Real comm2e ch7Real comm2e ch7
Real comm2e ch7
 
Real comm2e ch7
Real comm2e ch7Real comm2e ch7
Real comm2e ch7
 
Real comm2e ch6
Real comm2e ch6Real comm2e ch6
Real comm2e ch6
 
Real comm2e ch5
Real comm2e ch5Real comm2e ch5
Real comm2e ch5
 
Real comm2e ch5
Real comm2e ch5Real comm2e ch5
Real comm2e ch5
 
Real comm2e ch4
Real comm2e ch4Real comm2e ch4
Real comm2e ch4
 
Real comm2e ch3
Real comm2e ch3Real comm2e ch3
Real comm2e ch3
 
Real comm2e ch2
Real comm2e ch2Real comm2e ch2
Real comm2e ch2
 
Chapter 1 pp
Chapter 1 ppChapter 1 pp
Chapter 1 pp
 

Recently uploaded

How STIs Influence the Development of Pelvic Inflammatory Disease.pptx
How STIs Influence the Development of Pelvic Inflammatory Disease.pptxHow STIs Influence the Development of Pelvic Inflammatory Disease.pptx
How STIs Influence the Development of Pelvic Inflammatory Disease.pptx
FFragrant
 
REGULATION FOR COMBINATION PRODUCTS AND MEDICAL DEVICES.pptx
REGULATION FOR COMBINATION PRODUCTS AND MEDICAL DEVICES.pptxREGULATION FOR COMBINATION PRODUCTS AND MEDICAL DEVICES.pptx
REGULATION FOR COMBINATION PRODUCTS AND MEDICAL DEVICES.pptx
LaniyaNasrink
 
Best Ayurvedic medicine for Gas and Indigestion
Best Ayurvedic medicine for Gas and IndigestionBest Ayurvedic medicine for Gas and Indigestion
Best Ayurvedic medicine for Gas and Indigestion
Swastik Ayurveda
 
Tests for analysis of different pharmaceutical.pptx
Tests for analysis of different pharmaceutical.pptxTests for analysis of different pharmaceutical.pptx
Tests for analysis of different pharmaceutical.pptx
taiba qazi
 
Phone Us ❤8107221448❤ #ℂall #gIRLS In Dehradun By Dehradun @ℂall @Girls Hotel...
Phone Us ❤8107221448❤ #ℂall #gIRLS In Dehradun By Dehradun @ℂall @Girls Hotel...Phone Us ❤8107221448❤ #ℂall #gIRLS In Dehradun By Dehradun @ℂall @Girls Hotel...
Phone Us ❤8107221448❤ #ℂall #gIRLS In Dehradun By Dehradun @ℂall @Girls Hotel...
chandankumarsmartiso
 
ABDOMINAL TRAUMA in pediatrics part one.
ABDOMINAL TRAUMA in pediatrics part one.ABDOMINAL TRAUMA in pediatrics part one.
ABDOMINAL TRAUMA in pediatrics part one.
drhasanrajab
 
CHEMOTHERAPY_RDP_CHAPTER 4_ANTI VIRAL DRUGS.pdf
CHEMOTHERAPY_RDP_CHAPTER 4_ANTI VIRAL DRUGS.pdfCHEMOTHERAPY_RDP_CHAPTER 4_ANTI VIRAL DRUGS.pdf
CHEMOTHERAPY_RDP_CHAPTER 4_ANTI VIRAL DRUGS.pdf
rishi2789
 
Chapter 11 Nutrition and Chronic Diseases.pptx
Chapter 11 Nutrition and Chronic Diseases.pptxChapter 11 Nutrition and Chronic Diseases.pptx
Chapter 11 Nutrition and Chronic Diseases.pptx
Earlene McNair
 
Cell Therapy Expansion and Challenges in Autoimmune Disease
Cell Therapy Expansion and Challenges in Autoimmune DiseaseCell Therapy Expansion and Challenges in Autoimmune Disease
Cell Therapy Expansion and Challenges in Autoimmune Disease
Health Advances
 
Local Advanced Lung Cancer: Artificial Intelligence, Synergetics, Complex Sys...
Local Advanced Lung Cancer: Artificial Intelligence, Synergetics, Complex Sys...Local Advanced Lung Cancer: Artificial Intelligence, Synergetics, Complex Sys...
Local Advanced Lung Cancer: Artificial Intelligence, Synergetics, Complex Sys...
Oleg Kshivets
 
A Classical Text Review on Basavarajeeyam
A Classical Text Review on BasavarajeeyamA Classical Text Review on Basavarajeeyam
A Classical Text Review on Basavarajeeyam
Dr. Jyothirmai Paindla
 
TEST BANK For Community Health Nursing A Canadian Perspective, 5th Edition by...
TEST BANK For Community Health Nursing A Canadian Perspective, 5th Edition by...TEST BANK For Community Health Nursing A Canadian Perspective, 5th Edition by...
TEST BANK For Community Health Nursing A Canadian Perspective, 5th Edition by...
Donc Test
 
NVBDCP.pptx Nation vector borne disease control program
NVBDCP.pptx Nation vector borne disease control programNVBDCP.pptx Nation vector borne disease control program
NVBDCP.pptx Nation vector borne disease control program
Sapna Thakur
 
CHEMOTHERAPY_RDP_CHAPTER 3_ANTIFUNGAL AGENT.pdf
CHEMOTHERAPY_RDP_CHAPTER 3_ANTIFUNGAL AGENT.pdfCHEMOTHERAPY_RDP_CHAPTER 3_ANTIFUNGAL AGENT.pdf
CHEMOTHERAPY_RDP_CHAPTER 3_ANTIFUNGAL AGENT.pdf
rishi2789
 
8 Surprising Reasons To Meditate 40 Minutes A Day That Can Change Your Life.pptx
8 Surprising Reasons To Meditate 40 Minutes A Day That Can Change Your Life.pptx8 Surprising Reasons To Meditate 40 Minutes A Day That Can Change Your Life.pptx
8 Surprising Reasons To Meditate 40 Minutes A Day That Can Change Your Life.pptx
Holistified Wellness
 
Efficacy of Avartana Sneha in Ayurveda
Efficacy of Avartana Sneha in AyurvedaEfficacy of Avartana Sneha in Ayurveda
Efficacy of Avartana Sneha in Ayurveda
Dr. Jyothirmai Paindla
 
Novas diretrizes da OMS para os cuidados perinatais de mais qualidade
Novas diretrizes da OMS para os cuidados perinatais de mais qualidadeNovas diretrizes da OMS para os cuidados perinatais de mais qualidade
Novas diretrizes da OMS para os cuidados perinatais de mais qualidade
Prof. Marcus Renato de Carvalho
 
CHEMOTHERAPY_RDP_CHAPTER 6_Anti Malarial Drugs.pdf
CHEMOTHERAPY_RDP_CHAPTER 6_Anti Malarial Drugs.pdfCHEMOTHERAPY_RDP_CHAPTER 6_Anti Malarial Drugs.pdf
CHEMOTHERAPY_RDP_CHAPTER 6_Anti Malarial Drugs.pdf
rishi2789
 
Muscles of Mastication by Dr. Rabia Inam Gandapore.pptx
Muscles of Mastication by Dr. Rabia Inam Gandapore.pptxMuscles of Mastication by Dr. Rabia Inam Gandapore.pptx
Muscles of Mastication by Dr. Rabia Inam Gandapore.pptx
Dr. Rabia Inam Gandapore
 
THERAPEUTIC ANTISENSE MOLECULES .pptx
THERAPEUTIC ANTISENSE MOLECULES    .pptxTHERAPEUTIC ANTISENSE MOLECULES    .pptx
THERAPEUTIC ANTISENSE MOLECULES .pptx
70KRISHPATEL
 

Recently uploaded (20)

How STIs Influence the Development of Pelvic Inflammatory Disease.pptx
How STIs Influence the Development of Pelvic Inflammatory Disease.pptxHow STIs Influence the Development of Pelvic Inflammatory Disease.pptx
How STIs Influence the Development of Pelvic Inflammatory Disease.pptx
 
REGULATION FOR COMBINATION PRODUCTS AND MEDICAL DEVICES.pptx
REGULATION FOR COMBINATION PRODUCTS AND MEDICAL DEVICES.pptxREGULATION FOR COMBINATION PRODUCTS AND MEDICAL DEVICES.pptx
REGULATION FOR COMBINATION PRODUCTS AND MEDICAL DEVICES.pptx
 
Best Ayurvedic medicine for Gas and Indigestion
Best Ayurvedic medicine for Gas and IndigestionBest Ayurvedic medicine for Gas and Indigestion
Best Ayurvedic medicine for Gas and Indigestion
 
Tests for analysis of different pharmaceutical.pptx
Tests for analysis of different pharmaceutical.pptxTests for analysis of different pharmaceutical.pptx
Tests for analysis of different pharmaceutical.pptx
 
Phone Us ❤8107221448❤ #ℂall #gIRLS In Dehradun By Dehradun @ℂall @Girls Hotel...
Phone Us ❤8107221448❤ #ℂall #gIRLS In Dehradun By Dehradun @ℂall @Girls Hotel...Phone Us ❤8107221448❤ #ℂall #gIRLS In Dehradun By Dehradun @ℂall @Girls Hotel...
Phone Us ❤8107221448❤ #ℂall #gIRLS In Dehradun By Dehradun @ℂall @Girls Hotel...
 
ABDOMINAL TRAUMA in pediatrics part one.
ABDOMINAL TRAUMA in pediatrics part one.ABDOMINAL TRAUMA in pediatrics part one.
ABDOMINAL TRAUMA in pediatrics part one.
 
CHEMOTHERAPY_RDP_CHAPTER 4_ANTI VIRAL DRUGS.pdf
CHEMOTHERAPY_RDP_CHAPTER 4_ANTI VIRAL DRUGS.pdfCHEMOTHERAPY_RDP_CHAPTER 4_ANTI VIRAL DRUGS.pdf
CHEMOTHERAPY_RDP_CHAPTER 4_ANTI VIRAL DRUGS.pdf
 
Chapter 11 Nutrition and Chronic Diseases.pptx
Chapter 11 Nutrition and Chronic Diseases.pptxChapter 11 Nutrition and Chronic Diseases.pptx
Chapter 11 Nutrition and Chronic Diseases.pptx
 
Cell Therapy Expansion and Challenges in Autoimmune Disease
Cell Therapy Expansion and Challenges in Autoimmune DiseaseCell Therapy Expansion and Challenges in Autoimmune Disease
Cell Therapy Expansion and Challenges in Autoimmune Disease
 
Local Advanced Lung Cancer: Artificial Intelligence, Synergetics, Complex Sys...
Local Advanced Lung Cancer: Artificial Intelligence, Synergetics, Complex Sys...Local Advanced Lung Cancer: Artificial Intelligence, Synergetics, Complex Sys...
Local Advanced Lung Cancer: Artificial Intelligence, Synergetics, Complex Sys...
 
A Classical Text Review on Basavarajeeyam
A Classical Text Review on BasavarajeeyamA Classical Text Review on Basavarajeeyam
A Classical Text Review on Basavarajeeyam
 
TEST BANK For Community Health Nursing A Canadian Perspective, 5th Edition by...
TEST BANK For Community Health Nursing A Canadian Perspective, 5th Edition by...TEST BANK For Community Health Nursing A Canadian Perspective, 5th Edition by...
TEST BANK For Community Health Nursing A Canadian Perspective, 5th Edition by...
 
NVBDCP.pptx Nation vector borne disease control program
NVBDCP.pptx Nation vector borne disease control programNVBDCP.pptx Nation vector borne disease control program
NVBDCP.pptx Nation vector borne disease control program
 
CHEMOTHERAPY_RDP_CHAPTER 3_ANTIFUNGAL AGENT.pdf
CHEMOTHERAPY_RDP_CHAPTER 3_ANTIFUNGAL AGENT.pdfCHEMOTHERAPY_RDP_CHAPTER 3_ANTIFUNGAL AGENT.pdf
CHEMOTHERAPY_RDP_CHAPTER 3_ANTIFUNGAL AGENT.pdf
 
8 Surprising Reasons To Meditate 40 Minutes A Day That Can Change Your Life.pptx
8 Surprising Reasons To Meditate 40 Minutes A Day That Can Change Your Life.pptx8 Surprising Reasons To Meditate 40 Minutes A Day That Can Change Your Life.pptx
8 Surprising Reasons To Meditate 40 Minutes A Day That Can Change Your Life.pptx
 
Efficacy of Avartana Sneha in Ayurveda
Efficacy of Avartana Sneha in AyurvedaEfficacy of Avartana Sneha in Ayurveda
Efficacy of Avartana Sneha in Ayurveda
 
Novas diretrizes da OMS para os cuidados perinatais de mais qualidade
Novas diretrizes da OMS para os cuidados perinatais de mais qualidadeNovas diretrizes da OMS para os cuidados perinatais de mais qualidade
Novas diretrizes da OMS para os cuidados perinatais de mais qualidade
 
CHEMOTHERAPY_RDP_CHAPTER 6_Anti Malarial Drugs.pdf
CHEMOTHERAPY_RDP_CHAPTER 6_Anti Malarial Drugs.pdfCHEMOTHERAPY_RDP_CHAPTER 6_Anti Malarial Drugs.pdf
CHEMOTHERAPY_RDP_CHAPTER 6_Anti Malarial Drugs.pdf
 
Muscles of Mastication by Dr. Rabia Inam Gandapore.pptx
Muscles of Mastication by Dr. Rabia Inam Gandapore.pptxMuscles of Mastication by Dr. Rabia Inam Gandapore.pptx
Muscles of Mastication by Dr. Rabia Inam Gandapore.pptx
 
THERAPEUTIC ANTISENSE MOLECULES .pptx
THERAPEUTIC ANTISENSE MOLECULES    .pptxTHERAPEUTIC ANTISENSE MOLECULES    .pptx
THERAPEUTIC ANTISENSE MOLECULES .pptx
 

Real comm2e ch9

  • 2. • List the characteristics and types of groups and explain how groups develop • Describe ways in which group size affects communication • Identify the influence of networks on groups Chapter Outcomes
  • 3. • Define the roles individuals play in a group • Identify key issues affecting group communication and effectiveness Chapter Outcomes (cont.)
  • 4. Understanding Groups • A collection of more than two people who share some kind of relationship • Communicate in an interdependent fashion • Collaborate toward a shared purpose
  • 5. Characteristics of Groups • Groups possess: – A shared identity • identify as part of the group – Common goals • either specific or general – Interdependent relationships • the behavior of each member affects the behavior of every other member
  • 6. Group Types • Primary groups: – Family and friends • Support groups: – Address personal problems • Social groups: – Offer relationship opportunities • Problem-solving groups: – Address specific problems
  • 7. Group Types (cont.) • Study groups: – Task-oriented • Focus groups: – Research-based • Teams: – Carry out a project or specific endeavor • Self-directed work teams – Skilled workers who accomplish a task
  • 8. Group Development • Forming stage: – Determine who will be in charge – Define group’s goals • Storming stage: – Determine what roles members will play – Deal with conflicts
  • 9. Group Development (cont.) • Norming stage: – Establish agreed norms governing expectations • Norms: recurring patterns of behavior or thinking that become the “usual” way of doing things in the group – Solidify roles – Leader emerges
  • 10. Group Development (cont.) • Performing stage: – Members work together to achieve goals and overcome hurdles • Adjourning stage: – Members reflect on accomplishments and failures – Determine next steps as a group
  • 11. Group Size and Communication • Larger groups lead to… – More formal interactions – Limited opportunities for individual members to contribute – Less intimate communication – More time-consuming interactions – More complex relationships
  • 13. Size, Cliques, and Coalitions • Larger groups lead to… – Emergence of cliques (coalitions) • Small subgroups of individuals who have bonded together within a group – Development of countercoalitions • Subgroups that position themselves against each other on issues
  • 14. Group Size and Social Loafing • The larger the group… – the more likely social loafing is to occur • Failing to invest the same level of effort in the group that you would put in if working alone • Affects participation and communication in groups – the more difficult it is to assess individual contributions to the group
  • 15. Group Networks • Networks are patterns of interaction governing who speaks with whom in a group and about what. – Centrality: the degree to which an individual sends and receives messages from others in the group – Isolation: a position from which a group member sends and receives fewer messages than other members
  • 16. Group Networks (cont.) • Types of Networks
  • 17. Understanding Group Roles • Information giver: – Offers facts, beliefs, personal experience, or other input during group discussions • Information seeker: – Asks for additional input or clarification of ideas or opinions • Elaborator: – Provides further clarification of points, often adding to what others have said
  • 18. Understanding Group Roles (cont.) • Initiator: – Moves the group toward its objective by proposing solutions, new ideas, or suggestions • Administrator: – Keeps the conversation on track • Elder: – Online group member who has participated a long time; respected by newbies
  • 19. Understanding Group Roles (cont.) • Social roles include: – Harmonizers: smooth tension – Gatekeepers: ensure everyone contributes – Sensors: express group feelings and moods to recognize the climate
  • 20. Understanding Group Roles (cont.) • Antigroup roles include: – Blockers: use destructive communication – Avoiders: change the subject, express cynicism – Recognition seekers: boast for attention – Distractors: go off on tangents – Trolls: insert irrelevant, inflammatory comments
  • 21. Understanding Group Roles (cont.) • Role conflict: – Occurs when group expectations are incompatible with a member’s behavior – Makes group communication challenging
  • 22. Additional Factors Affecting Group Communication• Cohesion: – The degree to which group members have bonded and consider themselves one entity – Necessary for a positive group climate • Groupthink: – When group members strive to maintain cohesiveness, minimize conflict by refusing to critically examine ideas, analyze proposals, or test solutions
  • 23. Additional Factors Affecting Group Communication (cont.)• Norms: – Determined by the group; imposed by its members – Unproductive norms may hinder communication • Clarity of goals: – Define in terms of problem – Establish performance standards, resources, contingencies, reporting
  • 24. Additional Factors Affecting Group Communication (cont.) • Individual differences: – Cultural factors • Individualistic vs. collectivist • Gender and sex differences – Communication apprehension • Low self-esteem • Status differences • Unbalanced participation