SHIPWRECKED!
Risk of being marooned!....
You have just 2 minutes! 
• Get ready for a trip on a life boat to a far off 
island…? 
• You are allowed to take with you, only one 
item, other than what you are wearing. 
• Write the name of the item in a slip of paper.
You have 4 minutes! 
• Make groups of 5 each 
for life on the island 
• Now share your ideas 
with your team. Make 
adjustments as required.
What is a ‘Group’? 
• 2 or more individuals interacting, who have 
come together to achieve a particular goal 
• Have a stable pattern of relationship
Criteria for a group include: 
• Formal social structure 
• Face-to-face interaction 
• 2 or more persons 
• Common fate 
• Common goals 
• Interdependence 
• Self-definition as group members 
• Recognition by others 
Societies are large groups consisting of a myriad of sub-groups.
The members…. 
• Are motivated to join the group 
• Perceive the group as a unified unit for 
interaction 
• Contribute in various degrees 
• Have agreements and disagreements, but 
finally come to a consensus
‘Group’ Vs ‘ Random collection 
of individuals’ 
Group Random collection of 
individuals 
Mutual interaction and influence is specific - Interaction and influence may be 
there, but non specific 
Develop several dynamic processes - norms, 
roles, relations, development, need to 
belong, social influence, and effects on 
behavior 
Random interactions 
Family, fellow workers, crowd… Crowd at any place
WHY USE GROUPS? 
• Simulates the “real world” - use of teams 
• Learn better when actively involved 
• Peer instruction, teaching each other 
• Learn more fully and with less effort 
• Learn in context 
• Modification of – 
- Personality 
- Power 
- Behaviour
Types of groups
Primary group - close, 
personal, enduring relationships 
Secondary group – Less 
personal. Performs functions
Category group 
- associated with an application or global set
Formal group 
Informal group
Command and task group
Interest and friendship group
Coalition group
Why do people join groups? 
• Goal achievement 
• Attraction – To persons, to group 
activities & to group goals 
• Group membership per se 
• Need for – Power, affiliation, self esteem, 
status, security
“Hey friend, your support means 
a great deal to us!”
Group Dynamics 
Sociology of Groups
Group Dynamics 
• The study of groups 
• A general term for group processes. 
• Explains the internal nature of a group – 
 How it is formed 
 Structure & process 
 It’s function 
 Effect on individual members 
 Effect on the organization 
• Relevant to the fields of psychology, sociology and 
communication studies 
• Primarily concerned with small group behavior.
Domains of Group Dynamics 
• Communication processes 
and interaction patterns 
• Interpersonal attraction 
and cohesion 
• Social integration 
and influence 
• Power and control 
• Culture 
• Goal achievement 
• Power 
• Affiliation 
• Self esteem 
• Status 
• Security
Criteria for Group Development 
(Mills 1967) 
Needs of the individual 
Pattern maintenance and extension 
Social forces 
Adaptation 
Goal attainment 
Integration 
Group
Stages of group development 
- Bruce Tuckman (1965)
Stage I – Forming 
(Dependence) 
• Confusion – Not certain about purpose, task, leadership 
• Orientation, dependence, inclusion 
• Interaction is cautious, language ambiguous and there is a 
great deal of agreement 
• Minimal work is accomplished 
• Breaking of ice (small talk, socializing) 
• Takes one day to several weeks
Stage II – Storming 
(Counter dependence) 
• Conflict , confrontations, disagreements, evaluation, 
control 
• Assertion of individuality - A chaotic vying for leadership 
• Language - Clear, unambiguous, direct 
• Minimal work is accomplished 
• 2 issues: 
– how close we should be (affection) 
– does the leader know what he/ she is doing (control) 
• Risk for communication failures 
Now there, you two! You 
can’t both be Australia,. 
One of you has to be 
England.
Stage III- Norming 
(Interdependence) 
• Settling down, cooperation, collaboration 
• Agreement on how the group operates 
• Maintaining harmony, focused work emergence 
• Marked by several layers of balance: 
– Individualism vs group ness 
– Group goals vs individual goals 
– Closeness vs distance 
– Role of leader vs members 
• Cohesion begins to emerge
Norms 
= Acceptable standards of behaviour shared by 
group members 
• All groups have norms 
• They define what ought/ ought not to be done 
by the members 
• May be laid down formally or informally 
• They act as behaviour influencing parameters 
without outside control 
• Differ from group to group
Why have norms? 
• Facilitate survival of the group 
• Simplify role expectations 
• Protect self-images 
• Enhance the group's unique identity 
• Avoid rejection from the group 
• Increases predictability of group members behaviour 
• Reduces embarrassing IPR problems of group members 
• Allows the group members to express the central values and 
apply
How are Norms formed ? 
• Norms develop in many ways - 
- Explicit statement by managers 
- Critical events in group’s history 
- Primacy – The first behaviour pattern that 
emerges becomes the norm 
- Carry over behaviour what one followed
Forms of Norms 
• Performance – parameters as to how hard a 
person has to work, what production level to 
achieve 
• Appearance – Dress, code of conduct… 
• Arrangement – Social interaction 
• Allocation of resources – Pay, bonus, 
equipment ..
Stage IV – Performing 
(Independence) 
• Group fully functional, devoted to task at hand 
• Works to meet its objectives 
• Period of consensus and maximum 
productivity 
• Spirit is high 
• Negative comments are 
not expressed
Factors affecting group performance 
1. Composition 
2. Size 
3. Norms 
4. Cohesiveness
1. Composition of group 
• Acts as a predictor of turnover 
• Heterogeneous group - gender, personality, 
opinion, skill, perspective 
– More conflict laden  More deliberate 
- Cultural diversity  Difficulty in 
processes 
• Groups that have cohorts (persons with 
common attributes) - perform better
2. GROUP SIZE 
# in 
group 
Relationships Interactions 
possible 
2 1 2 
3 3 9 
4 6 28 
5 10 75 
6 15 186 
7 21 441 
8 28 1056 
Dyad: 
a to b 
b to a 
Triad: 
a to b 
a to c 
b to a 
b to c 
c to a 
c to b 
a to b&c 
b to a&c 
c to a&b 
• Dyad - close but unstable because one person leaving ends the 
group. Hence move from dyads to triads 
• Third person : - Mediator, Vyer for attention, Divide and conquer
Does the size of the group affect the 
group’s overall behaviour? 
Yes 
• Simmel (1950): size changes two aspects of groups: 
– Intimacy (diluted) 
– Coordination of behaviors (harder) 
• Smaller group – Good for completion of a particular 
(productive) task 
• Larger group – Good for problem solving
As size increases…? 
Advantage – 
• Range of abilities & knowledge increases (added resources for 
problem solving) 
Disadvantage - 
• Satisfaction of each member decreases 
• Time to decide increases 
• Cohesion decreases 
• Disagreement increases 
• Factions and antagonism increase 
• Member participation decreases 
- Bales & Strodbeck (1951)
Group behaviours 
• Task behaviour – Initiating, clarifying, 
information seeking/ giving, consensus 
• Maintenance behaviour – Encouraging, 
harmonizing, compromising, gate keeping 
• Self interest behaviour – Dominating, 
controlling, blocking, belittling
Transactional Analysis 
Social attraction between individuals – 
• Parent – Protective, nurturing, controlling, 
critical, guiding 
• Adult – Rational calculating, factual, 
unemotional 
• Child – Rebellious, spontaneous, dependent, 
creative, emotional
The PAC interactions 
? 
Person A Person B 
Parent 
Adult 
Parent 
Adult 
Child Child
Reactions within a Group 
I’m OK – You’re OK 
I’m OK – You’re not OK 
I’m not OK – You’re OK 
I’m not OK – You’re not OK
4. Group cohesion 
Affected by the ability of the group to – 
• Work as a unit, share tasks, recognize members’ 
contributions, 
Vs 
Conflict, role ambiguity, lack of motivation 
• Attract high performers, opportunists, achievers 
• Affected by - Group size, cliques, acts of protest, 
self interest behaviour
Stage V - Adjourning 
• Dissolving, termination 
• The process of "unforming" the group, that is, letting 
go off the group structure and moving on. 
• Tail end behavior 
- Happy 
- Sad 
- Depressed 
- Angry 
- Dissatisfied
I’m OK – Are you OK? 
ThanQ

Gpdynamics 100212051913-phpapp01 (1)

  • 2.
  • 3.
    Risk of beingmarooned!....
  • 4.
    You have just2 minutes! • Get ready for a trip on a life boat to a far off island…? • You are allowed to take with you, only one item, other than what you are wearing. • Write the name of the item in a slip of paper.
  • 5.
    You have 4minutes! • Make groups of 5 each for life on the island • Now share your ideas with your team. Make adjustments as required.
  • 7.
    What is a‘Group’? • 2 or more individuals interacting, who have come together to achieve a particular goal • Have a stable pattern of relationship
  • 8.
    Criteria for agroup include: • Formal social structure • Face-to-face interaction • 2 or more persons • Common fate • Common goals • Interdependence • Self-definition as group members • Recognition by others Societies are large groups consisting of a myriad of sub-groups.
  • 9.
    The members…. •Are motivated to join the group • Perceive the group as a unified unit for interaction • Contribute in various degrees • Have agreements and disagreements, but finally come to a consensus
  • 10.
    ‘Group’ Vs ‘Random collection of individuals’ Group Random collection of individuals Mutual interaction and influence is specific - Interaction and influence may be there, but non specific Develop several dynamic processes - norms, roles, relations, development, need to belong, social influence, and effects on behavior Random interactions Family, fellow workers, crowd… Crowd at any place
  • 11.
    WHY USE GROUPS? • Simulates the “real world” - use of teams • Learn better when actively involved • Peer instruction, teaching each other • Learn more fully and with less effort • Learn in context • Modification of – - Personality - Power - Behaviour
  • 12.
  • 13.
    Primary group -close, personal, enduring relationships Secondary group – Less personal. Performs functions
  • 14.
    Category group -associated with an application or global set
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
    Why do peoplejoin groups? • Goal achievement • Attraction – To persons, to group activities & to group goals • Group membership per se • Need for – Power, affiliation, self esteem, status, security
  • 20.
    “Hey friend, yoursupport means a great deal to us!”
  • 21.
  • 22.
    Group Dynamics •The study of groups • A general term for group processes. • Explains the internal nature of a group –  How it is formed  Structure & process  It’s function  Effect on individual members  Effect on the organization • Relevant to the fields of psychology, sociology and communication studies • Primarily concerned with small group behavior.
  • 23.
    Domains of GroupDynamics • Communication processes and interaction patterns • Interpersonal attraction and cohesion • Social integration and influence • Power and control • Culture • Goal achievement • Power • Affiliation • Self esteem • Status • Security
  • 24.
    Criteria for GroupDevelopment (Mills 1967) Needs of the individual Pattern maintenance and extension Social forces Adaptation Goal attainment Integration Group
  • 25.
    Stages of groupdevelopment - Bruce Tuckman (1965)
  • 26.
    Stage I –Forming (Dependence) • Confusion – Not certain about purpose, task, leadership • Orientation, dependence, inclusion • Interaction is cautious, language ambiguous and there is a great deal of agreement • Minimal work is accomplished • Breaking of ice (small talk, socializing) • Takes one day to several weeks
  • 27.
    Stage II –Storming (Counter dependence) • Conflict , confrontations, disagreements, evaluation, control • Assertion of individuality - A chaotic vying for leadership • Language - Clear, unambiguous, direct • Minimal work is accomplished • 2 issues: – how close we should be (affection) – does the leader know what he/ she is doing (control) • Risk for communication failures Now there, you two! You can’t both be Australia,. One of you has to be England.
  • 28.
    Stage III- Norming (Interdependence) • Settling down, cooperation, collaboration • Agreement on how the group operates • Maintaining harmony, focused work emergence • Marked by several layers of balance: – Individualism vs group ness – Group goals vs individual goals – Closeness vs distance – Role of leader vs members • Cohesion begins to emerge
  • 29.
    Norms = Acceptablestandards of behaviour shared by group members • All groups have norms • They define what ought/ ought not to be done by the members • May be laid down formally or informally • They act as behaviour influencing parameters without outside control • Differ from group to group
  • 30.
    Why have norms? • Facilitate survival of the group • Simplify role expectations • Protect self-images • Enhance the group's unique identity • Avoid rejection from the group • Increases predictability of group members behaviour • Reduces embarrassing IPR problems of group members • Allows the group members to express the central values and apply
  • 31.
    How are Normsformed ? • Norms develop in many ways - - Explicit statement by managers - Critical events in group’s history - Primacy – The first behaviour pattern that emerges becomes the norm - Carry over behaviour what one followed
  • 32.
    Forms of Norms • Performance – parameters as to how hard a person has to work, what production level to achieve • Appearance – Dress, code of conduct… • Arrangement – Social interaction • Allocation of resources – Pay, bonus, equipment ..
  • 33.
    Stage IV –Performing (Independence) • Group fully functional, devoted to task at hand • Works to meet its objectives • Period of consensus and maximum productivity • Spirit is high • Negative comments are not expressed
  • 34.
    Factors affecting groupperformance 1. Composition 2. Size 3. Norms 4. Cohesiveness
  • 35.
    1. Composition ofgroup • Acts as a predictor of turnover • Heterogeneous group - gender, personality, opinion, skill, perspective – More conflict laden  More deliberate - Cultural diversity  Difficulty in processes • Groups that have cohorts (persons with common attributes) - perform better
  • 36.
    2. GROUP SIZE # in group Relationships Interactions possible 2 1 2 3 3 9 4 6 28 5 10 75 6 15 186 7 21 441 8 28 1056 Dyad: a to b b to a Triad: a to b a to c b to a b to c c to a c to b a to b&c b to a&c c to a&b • Dyad - close but unstable because one person leaving ends the group. Hence move from dyads to triads • Third person : - Mediator, Vyer for attention, Divide and conquer
  • 37.
    Does the sizeof the group affect the group’s overall behaviour? Yes • Simmel (1950): size changes two aspects of groups: – Intimacy (diluted) – Coordination of behaviors (harder) • Smaller group – Good for completion of a particular (productive) task • Larger group – Good for problem solving
  • 38.
    As size increases…? Advantage – • Range of abilities & knowledge increases (added resources for problem solving) Disadvantage - • Satisfaction of each member decreases • Time to decide increases • Cohesion decreases • Disagreement increases • Factions and antagonism increase • Member participation decreases - Bales & Strodbeck (1951)
  • 39.
    Group behaviours •Task behaviour – Initiating, clarifying, information seeking/ giving, consensus • Maintenance behaviour – Encouraging, harmonizing, compromising, gate keeping • Self interest behaviour – Dominating, controlling, blocking, belittling
  • 40.
    Transactional Analysis Socialattraction between individuals – • Parent – Protective, nurturing, controlling, critical, guiding • Adult – Rational calculating, factual, unemotional • Child – Rebellious, spontaneous, dependent, creative, emotional
  • 41.
    The PAC interactions ? Person A Person B Parent Adult Parent Adult Child Child
  • 42.
    Reactions within aGroup I’m OK – You’re OK I’m OK – You’re not OK I’m not OK – You’re OK I’m not OK – You’re not OK
  • 43.
    4. Group cohesion Affected by the ability of the group to – • Work as a unit, share tasks, recognize members’ contributions, Vs Conflict, role ambiguity, lack of motivation • Attract high performers, opportunists, achievers • Affected by - Group size, cliques, acts of protest, self interest behaviour
  • 44.
    Stage V -Adjourning • Dissolving, termination • The process of "unforming" the group, that is, letting go off the group structure and moving on. • Tail end behavior - Happy - Sad - Depressed - Angry - Dissatisfied
  • 45.
    I’m OK –Are you OK? ThanQ