The document discusses key aspects of group and team communication. It defines groups and teams, describing small groups as having 3 to 15 people who share a common purpose and influence each other. Teams are coordinated groups organized to achieve a specific goal. The document also covers types of groups and teams, group dynamics including roles and norms, phases of group development, and adapting to diversity in groups.

1. Importance of group
communication
Name- Shruti vaghani
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2. Group and Team Communication
 Groups and Teams Defined
 Types of Groups and Teams
 Group and Team Dynamics
 Group and Team Phases of Development
 Diversity in Groups and Teams: Adapting to
Differences

3. Groups and Teams Defined
 Communicating In Small Groups
 consists of a small number of people
 common purpose
 sense of belonging
 members exert influence on others in the group
 Small group communication is the transactive
process of creating meaning among 3 to 15 people
who share a common purpose, who feel a sense of
belonging, and who exert influence on each other.

4. Groups and Teams Defined
 Communicating In Teams
 A team is a coordinated group of people
organized to work together to achieve a
specific, common goal.

5. Groups and Teams Defined
 Distinctions Between Groups and Teams
 Teams develop clearly defined responsibilities for
team members.
 Teams have clearly defined rules for team
operation.
 Teams develop clear goals.
 Teams develop a way of coordinating their efforts.

6. Characteristics of Effective Team
Members
 Experience
 Problem-Solving
Ability
 Openness
 Supportiveness
 Action Oriented
 Positive Personal Style

7. Types of Groups and Teams
 Primary Groups
 exist to fulfill the basic human need of
associating with others
 Study Groups
 meet to learn new ideas
 Therapy Groups
 exist to provide treatment for the personal
problems that group members may have

8. Types of Groups and Teams
 Problem Solving Groups
 exist to resolve an issue or overcome an
unsatisfactory situation or obstacle to achieve
a goal
 Focus Groups
 small groups of people who are asked to
discuss a particular topic or issue
 Social Groups
 exist just for the joy of socializing with others

9. Group and Team Dynamics
 Roles onsistent ways you communicate with
others in a group
 Types of Roles
 task
 social
 individual
Chapter 9: Understanding Group and Team
Communication

10. Group and Team Dynamics
 Rules
 team ground rules
 Norms
 standards that determine what is
appropriate and inappropriate
behavior in a group
 Status
 an individual’s importance and
prestige
Chapter 9: Understanding Group and Team
Communication

11. Group and Team Dynamics
 Communication Interaction Patterns
 a pattern of communication that identifies the
frequency of who talks to whom
 Networks of Communication
 all-channel
 chain
 wheel
Chapter 9: Understanding Group and Team
Communication

12.  All-Channel Network
 everyone talks to everyone else
Group and Team Dynamics
 Chain Network
 people convey a message through one
person at a time

13. Group and Team Dynamics
 Chain Network
 people convey a message through one
person at a time

14. Group and Team Phases of Development
 Orientation
 primary tension
 Conflict
 secondary tension
 Emergence
 conflict is reduced
 Reinforcement
 group develops a sense of “we”
 Process Nature of Group Phases

15. Understanding Diversity in Groups and
Teams
 Differences in Working Collectively or
Individually
 individualism and collectivism
 Differences in the Use of Time
 monochronic/polychronic
 Differences in the Use of Personal Space
 high-contact/low-contact