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1 Presentation Title – 00/00/12 (Optional)
QUALITY MANAGEMENT
Seda Avcı
08.02.2018
2 Presentation Title – 00/00/12 (Optional)
What is Quality?
Bull vs Bear
Quality Assurance
There are so many definitions for Quality.
Quality is…..
• Based on judgments by an individual or
organisation
• Fitness for purpose
• Corresponds to a rating
• Based on acceptable performance
• Meeting goals
• Meeting requirements
3 Presentation Title – 00/00/12 (Optional)
What is Quality Assurance?
•What is Quality?
Quality management system (QMS) is a formal process used to review the operations,
products and services of a business – with the objective being to identify areas that may
require quality improvement. Quality management systems are required in all areas of
business activity, regardless of the size of the institution. A good quality management
system will:
• Reduce wastage
• Improve process control
• Increase market share
• Lower costs
• Facilitate training
• Meet customers’ expectations
• Raise Morale
•What is Quality Assurance?
• Quality Assurance is the process that demonstrates product is able to satisfy users
4 Presentation Title – 00/00/12 (Optional)
What is the Aim of QA?
When good Quality Assurance is implemented
there should be improvement in usability and
performance and lessening rates of defects
5 Presentation Title – 00/00/12 (Optional)
Why Quality Management is Important?
•Quality management is the process of controlling, ensuring,
and improving quality; both in business operations and
productivity. If customers are satisfied, chances are they
feel they are receiving high-quality products that are
constantly improved upon in order to keep up with the ever-
changing time
•Products and services are also important parts of quality
management. No matter what a particular organization
sells, quality is a necessary part of it. Customers expect
good products and services and want to know that their
hard earned money is going toward something that will not
only benefit them now, but will also last for a long time.
6 Presentation Title – 00/00/12 (Optional)
What does QA give?
• Quality’ means your project is ‘useful’ -
without ‘quality’ you may have little to offer
• ‘Quality’ can help to future-proof projects
• But ‘quality assurance’ needs documented
standards and best practices to be meaningful
• ‘Quality’ & ‘Best Practice’ can be considered in
terms of being ‘Fit for Purpose’
7 Presentation Title – 00/00/12 (Optional)
8 Presentation Title – 00/00/12 (Optional)
•Quality is not a department, position, or title.
•Quality is not a ”cost center ”
•Quality is not final inspection final inspection.
•“Quality” should not be misused like a buzzword of
the day.
• Quality is not something that someone else has in
their job description.
9 Presentation Title – 00/00/12 (Optional)
Baskılı Ambalaj Malzemelerinin İmhası
• Sekonder ambalajlama sırasında kutu, prospektüs vb. değişikliği yapılan baskılı
ambalaj malzemeleri ayrı ayrı ambalajlarda toplanır ve sekonder ambalajlama
alanında bu malzemeler tanımlanarak üzerine Ekol’e ait “RED” etiketleri uygulanır ve
malzemeler red alanına alınmak üzere Baskılı Ambalaj Malzemesi Alanı Sorumlu
Personeli’ne teslim edilir.
• Sekonder ambalajlama esnasında ayrılan hasarlı ve fire baskılı ambalaj malzemeleri
ise “Temsilci Veteriner Ecza Deposu Sekonder Ambalajlama Protokolü”ne ek yapılır.
• Versiyon numarası değişen veya kullanılmayacak olan baskılı ambalaj
malzemelerinin imhaya ayrılma talebi Zoetis Kalite Güvence Uzmanı/Artwork
Koordinatörü tarafından Ekol’e bildirilir.
• “ZQO-PR-002 Baskılı Ambalaj Malzemelerin Kabulü ve Depolanması Prosedürü” ne
istinaden yapılan kontroller sonucunda kullanımı uygun bulunmayan baskılı ambalaj
malzemeleri “ZQO-FR-001 Baskılı Ambalaj Malzemesi Uygunluk Formu”nda ilgili
karar Zoetis Kalite Güvence Uzmanı tarafınca verilerek imha lokasyonuna ayrılır.
• Anlaşmalı üreticilerde kullanılacak olan baskılı ambalaj malzemeleri ZL01 U
lokasyonundan ZL02 S lokasyonuna, diğer baskılı ambalaj malzemeleri ise
bulunduğu lokasyondan 5108 lokasyonuna Ekol tarafından aktarılır.
• İmha alanına alınan ambalaj malzemeleri belli periyotlarla imha edilmek üzere
lisanslı ambalaj malzemesi imhası yapan firmalara verilir. Ambalaj malzemeleri imha
firmasında teslim edilmeden önce malzemelerin cinsine göre tartılarak ağırlıkları
belirlenir.
• Ambalaj malzemelerini imha eden firma malzemeleri imha ettiğine dair bir tutanak
düzenler ve Zoetis’e bu tutanağı iletir.
THANKS

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Quality management importance

  • 1. 1 Presentation Title – 00/00/12 (Optional) QUALITY MANAGEMENT Seda Avcı 08.02.2018
  • 2. 2 Presentation Title – 00/00/12 (Optional) What is Quality? Bull vs Bear Quality Assurance There are so many definitions for Quality. Quality is….. • Based on judgments by an individual or organisation • Fitness for purpose • Corresponds to a rating • Based on acceptable performance • Meeting goals • Meeting requirements
  • 3. 3 Presentation Title – 00/00/12 (Optional) What is Quality Assurance? •What is Quality? Quality management system (QMS) is a formal process used to review the operations, products and services of a business – with the objective being to identify areas that may require quality improvement. Quality management systems are required in all areas of business activity, regardless of the size of the institution. A good quality management system will: • Reduce wastage • Improve process control • Increase market share • Lower costs • Facilitate training • Meet customers’ expectations • Raise Morale •What is Quality Assurance? • Quality Assurance is the process that demonstrates product is able to satisfy users
  • 4. 4 Presentation Title – 00/00/12 (Optional) What is the Aim of QA? When good Quality Assurance is implemented there should be improvement in usability and performance and lessening rates of defects
  • 5. 5 Presentation Title – 00/00/12 (Optional) Why Quality Management is Important? •Quality management is the process of controlling, ensuring, and improving quality; both in business operations and productivity. If customers are satisfied, chances are they feel they are receiving high-quality products that are constantly improved upon in order to keep up with the ever- changing time •Products and services are also important parts of quality management. No matter what a particular organization sells, quality is a necessary part of it. Customers expect good products and services and want to know that their hard earned money is going toward something that will not only benefit them now, but will also last for a long time.
  • 6. 6 Presentation Title – 00/00/12 (Optional) What does QA give? • Quality’ means your project is ‘useful’ - without ‘quality’ you may have little to offer • ‘Quality’ can help to future-proof projects • But ‘quality assurance’ needs documented standards and best practices to be meaningful • ‘Quality’ & ‘Best Practice’ can be considered in terms of being ‘Fit for Purpose’
  • 7. 7 Presentation Title – 00/00/12 (Optional)
  • 8. 8 Presentation Title – 00/00/12 (Optional) •Quality is not a department, position, or title. •Quality is not a ”cost center ” •Quality is not final inspection final inspection. •“Quality” should not be misused like a buzzword of the day. • Quality is not something that someone else has in their job description.
  • 9. 9 Presentation Title – 00/00/12 (Optional) Baskılı Ambalaj Malzemelerinin İmhası • Sekonder ambalajlama sırasında kutu, prospektüs vb. değişikliği yapılan baskılı ambalaj malzemeleri ayrı ayrı ambalajlarda toplanır ve sekonder ambalajlama alanında bu malzemeler tanımlanarak üzerine Ekol’e ait “RED” etiketleri uygulanır ve malzemeler red alanına alınmak üzere Baskılı Ambalaj Malzemesi Alanı Sorumlu Personeli’ne teslim edilir. • Sekonder ambalajlama esnasında ayrılan hasarlı ve fire baskılı ambalaj malzemeleri ise “Temsilci Veteriner Ecza Deposu Sekonder Ambalajlama Protokolü”ne ek yapılır. • Versiyon numarası değişen veya kullanılmayacak olan baskılı ambalaj malzemelerinin imhaya ayrılma talebi Zoetis Kalite Güvence Uzmanı/Artwork Koordinatörü tarafından Ekol’e bildirilir. • “ZQO-PR-002 Baskılı Ambalaj Malzemelerin Kabulü ve Depolanması Prosedürü” ne istinaden yapılan kontroller sonucunda kullanımı uygun bulunmayan baskılı ambalaj malzemeleri “ZQO-FR-001 Baskılı Ambalaj Malzemesi Uygunluk Formu”nda ilgili karar Zoetis Kalite Güvence Uzmanı tarafınca verilerek imha lokasyonuna ayrılır. • Anlaşmalı üreticilerde kullanılacak olan baskılı ambalaj malzemeleri ZL01 U lokasyonundan ZL02 S lokasyonuna, diğer baskılı ambalaj malzemeleri ise bulunduğu lokasyondan 5108 lokasyonuna Ekol tarafından aktarılır. • İmha alanına alınan ambalaj malzemeleri belli periyotlarla imha edilmek üzere lisanslı ambalaj malzemesi imhası yapan firmalara verilir. Ambalaj malzemeleri imha firmasında teslim edilmeden önce malzemelerin cinsine göre tartılarak ağırlıkları belirlenir. • Ambalaj malzemelerini imha eden firma malzemeleri imha ettiğine dair bir tutanak düzenler ve Zoetis’e bu tutanağı iletir. THANKS