The document provides an overview of best practices for problem solving. It discusses defining the problem, analyzing it to understand the root cause, identifying alternative solutions, selecting and implementing the best approach, and then evaluating the solution. The document also outlines common problem solving tools like drill down, 5 whys, and appreciation. It emphasizes breaking problems into smaller parts, questioning assumptions, gathering multiple perspectives, and taking breaks to solve problems effectively.
Making decisions and solving problems happen every day. There’s no way to avoid it. From the decision to rise in the morning to the decision go to bed at night, decisions are constantly being made; and, together with that, problems are frequently being solved. Often, the problems and decisions we are confronted with require a response that is both rational and well thought out. However, despite making decisions daily, many of us are still uncomfortable with making those important decisions.
Thankfully, our “Effective Problem Solving and Decision Making” training program can provide participants with the necessary skills in identifying problem causes, laying out options and making rational decisions. In this highly dynamic program, participants will learn about the problem solving and decision making process and structure, while being provided with tools to help them attack problems proactively and make timely decisions that help create value to your company and your customers. Participants will also utilize a five-step problem solving process in solving actual problems.
Furthermore, participant will discover that the same processes and tools they will use in this fun-filled training program can also be used to solve life problems and make life decisions. “Effective Problem Solving and Decision Making” are not just career skills; they’re life skills.
This presentation was made by me for providing training to the employees of Unique Contracting Co. LLC on "Problem Solving Skills". Unique is a construction company based in Muscat, Oman. It is owned and managed by the Limbani Family of Gujarat (Republic of India).
This topic shows the importance of problem solving, and why do we need a problem solving mind. It also shows how to solve problems through 4 steps, using creative tools & techniques to define the problem, generate alternatives, analyze alternatives and taking action.
Making decisions and solving problems happen every day. There’s no way to avoid it. From the decision to rise in the morning to the decision go to bed at night, decisions are constantly being made; and, together with that, problems are frequently being solved. Often, the problems and decisions we are confronted with require a response that is both rational and well thought out. However, despite making decisions daily, many of us are still uncomfortable with making those important decisions.
Thankfully, our “Effective Problem Solving and Decision Making” training program can provide participants with the necessary skills in identifying problem causes, laying out options and making rational decisions. In this highly dynamic program, participants will learn about the problem solving and decision making process and structure, while being provided with tools to help them attack problems proactively and make timely decisions that help create value to your company and your customers. Participants will also utilize a five-step problem solving process in solving actual problems.
Furthermore, participant will discover that the same processes and tools they will use in this fun-filled training program can also be used to solve life problems and make life decisions. “Effective Problem Solving and Decision Making” are not just career skills; they’re life skills.
This presentation was made by me for providing training to the employees of Unique Contracting Co. LLC on "Problem Solving Skills". Unique is a construction company based in Muscat, Oman. It is owned and managed by the Limbani Family of Gujarat (Republic of India).
This topic shows the importance of problem solving, and why do we need a problem solving mind. It also shows how to solve problems through 4 steps, using creative tools & techniques to define the problem, generate alternatives, analyze alternatives and taking action.
Problem Solving PowerPoint Presentation Content slides include topics such as: teaching problem solving skills, evaluating how you solve problems, understanding the process: how to solve problems, 8 active listening techniques, primary issues for problem solvers, group or individual brainstorming, the problem solving framework, vertical and lateral thinking, adaptors and innovators as problem solvers, collaborative problem solving, leadership and creative work environments, four models of problem solving, SWOT, the 6 C's of decision making, how to's and much more.
Problems are obstacles thrown in front of us to hamper our progress.
These problems must be solved and overcome.
Problems can arise in personal, professional and social contexts.
Some problems can be solved alone, some can be by collective thought and some by using computers.
Problem solving refers to any activity or group of activities that seek to resolve problems or find a solution to solve the problems, by proceeding in an orderly fashion.
problem solving strategies examples
problem solving methods and techniques
problem solving techniques and strategies
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Steps in Problem Solving
Identification of Problems and Opportunities
Definition of Goals
Exploration of Possible Strategies
Anticipation of Outcomes and Action
Learning through Retrospection
Problem Solving through Six Thinking Hats
Advantages of Six Thinking Hats
Problem-Solving Strategies
Algorithms
Heuristics
Trial-and-Error
Insight
SOFT SKILLS WORLD takes pleasure in introducing itself as an experienced and competent conglomeration with more than 300 Training & Development professionals. This team represents key functional domains across industries.
We sincerely look forward to joining hands with your esteemed organization in our endeavour to create a mutually satisfying win-win proposition per se Organization Development interventions.
May we request you to visit us at http://www.softskillsworld.com/to have a glimpse of the bouquet of our offers .We have partnered with the best & promise you an excellent organizational capability building.
We firmly believe Hard Skills alone are not sufficient enough to enhance business success. Aligned with high performance organizational culture and given the right direction, Soft Skills is the best recipe for business success.
Problem Solving PowerPoint PPT Content Modern SampleAndrew Schwartz
139 slides include: teaching problem solving skills, evaluating how you solve problems, understanding the process: how to solve problems, 8 active listening techniques, primary issues for problem solvers, group or individual brainstorming, the problem solving framework, vertical and lateral thinking, adaptors and innovators as problem solvers, collaborative problem solving, leadership and creative work environments, four models of problem solving, SWOT, the 6 C's of decision making, how to's and more.
Problem Solving PowerPoint Presentation Content slides include topics such as: teaching problem solving skills, evaluating how you solve problems, understanding the process: how to solve problems, 8 active listening techniques, primary issues for problem solvers, group or individual brainstorming, the problem solving framework, vertical and lateral thinking, adaptors and innovators as problem solvers, collaborative problem solving, leadership and creative work environments, four models of problem solving, SWOT, the 6 C's of decision making, how to's and much more.
Problems are obstacles thrown in front of us to hamper our progress.
These problems must be solved and overcome.
Problems can arise in personal, professional and social contexts.
Some problems can be solved alone, some can be by collective thought and some by using computers.
Problem solving refers to any activity or group of activities that seek to resolve problems or find a solution to solve the problems, by proceeding in an orderly fashion.
problem solving strategies examples
problem solving methods and techniques
problem solving techniques and strategies
math problem solving strategies
problem solving strategies psychology
strategies for decision making and problem solving
list of problem solving techniques
10 problem solving strategies
six thinking hats worksheet
six thinking hats ppt
six thinking hats scenarios
six thinking hats game
six thinking hats certification united states training
6 thinking hats printables
six thinking hats exercise
six thinking hats example
Steps in Problem Solving
Identification of Problems and Opportunities
Definition of Goals
Exploration of Possible Strategies
Anticipation of Outcomes and Action
Learning through Retrospection
Problem Solving through Six Thinking Hats
Advantages of Six Thinking Hats
Problem-Solving Strategies
Algorithms
Heuristics
Trial-and-Error
Insight
SOFT SKILLS WORLD takes pleasure in introducing itself as an experienced and competent conglomeration with more than 300 Training & Development professionals. This team represents key functional domains across industries.
We sincerely look forward to joining hands with your esteemed organization in our endeavour to create a mutually satisfying win-win proposition per se Organization Development interventions.
May we request you to visit us at http://www.softskillsworld.com/to have a glimpse of the bouquet of our offers .We have partnered with the best & promise you an excellent organizational capability building.
We firmly believe Hard Skills alone are not sufficient enough to enhance business success. Aligned with high performance organizational culture and given the right direction, Soft Skills is the best recipe for business success.
Problem Solving PowerPoint PPT Content Modern SampleAndrew Schwartz
139 slides include: teaching problem solving skills, evaluating how you solve problems, understanding the process: how to solve problems, 8 active listening techniques, primary issues for problem solvers, group or individual brainstorming, the problem solving framework, vertical and lateral thinking, adaptors and innovators as problem solvers, collaborative problem solving, leadership and creative work environments, four models of problem solving, SWOT, the 6 C's of decision making, how to's and more.
Here are 6 out of 11 tips on problem solving skills. For more tips of this type, click the link: http://vkool.com/11-tips-on-problem-solving-skills/.
Being able to solve problems quickly and efficiently without hesitance or difficulties is every person’s dream. There is not a fixed formula to solve every problem in daily life or at work. However, there are skills that help us get out of difficult situations easily.
1. Indentify Your Problems
You need to admit that you are having problems before thinking about solutions to them. If you do not recognize the problems or if you try to ignore them, you will not be able to find a good way to handle them.
2. Analyze Problems
Analyzing problems thoroughly is one of the most helpful tips on problem solving skills. The process of analyzing determines the success in problem solving. It is important to know the main causes of the problems you have so that you can solve them from the root. Root cause analysis will show you how to get over your difficulty step by step.
You should also look over the effects caused by the problems you have, and decide what problem should be solved first.
3. Solve Important Problems First
Important problems are problems that can cause big effects on your life or work. You should try to figure them out and resolve them as soon as possible. No matter how hard they are, you should still keep working on them until they are completely solved. Do not hesitate to ask for help from other people around you if you cannot handle these serious cases on your own.
4. Generate Potential Solutions
You may think about some old solutions you have made or learnt from someone, but do not stick to them as they may not suit the problems you are having. You should also find out some new solutions that can best solve your issues. You can make a list of all the solutions you can find and determine how to carry them out.
5. Make Plans
After choosing the right solutions to your problems, you should prepare for carrying out those solutions by making a specific and detailed plan. You will be unable to perform solutions well when you do not really know where to start. The plan for carrying out solutions should be as specific and concrete as possible.
You should also prepare to face with things that may go wrong in the process of solving your problem. It is not easy to control everything at 100% success rate as unexpected thing may happen any time.
6. Carry Out Solutions
This step is the most important of your problem solving process. It is time you carry out the solutions you opt. You should try your best to do it step by step successfully. This is time to take action, so you should no longer worry if the solutions you choose are good or not, just focus on acting out, and see the outcomes. I believe that you will be successful after all.
http://www,saharconsulting.com
An Educational presentation about Problem solving and decision making using different tools and offering solutions to problem solving, creative thinking and Decision making
Coaches C.L.A.S.S. Creative Problem Solving Training Course OverviewCoachesClass
Coaches C.L.A.S.S. Creative Problem Solving Training Course Overview.
For Soft Skills course ware available by subscription only.
Email coaches.class2@outlook.com for subscription inquiries.
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June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...Levi Shapiro
Letter from the Congress of the United States regarding Anti-Semitism sent June 3rd to MIT President Sally Kornbluth, MIT Corp Chair, Mark Gorenberg
Dear Dr. Kornbluth and Mr. Gorenberg,
The US House of Representatives is deeply concerned by ongoing and pervasive acts of antisemitic
harassment and intimidation at the Massachusetts Institute of Technology (MIT). Failing to act decisively to ensure a safe learning environment for all students would be a grave dereliction of your responsibilities as President of MIT and Chair of the MIT Corporation.
This Congress will not stand idly by and allow an environment hostile to Jewish students to persist. The House believes that your institution is in violation of Title VI of the Civil Rights Act, and the inability or
unwillingness to rectify this violation through action requires accountability.
Postsecondary education is a unique opportunity for students to learn and have their ideas and beliefs challenged. However, universities receiving hundreds of millions of federal funds annually have denied
students that opportunity and have been hijacked to become venues for the promotion of terrorism, antisemitic harassment and intimidation, unlawful encampments, and in some cases, assaults and riots.
The House of Representatives will not countenance the use of federal funds to indoctrinate students into hateful, antisemitic, anti-American supporters of terrorism. Investigations into campus antisemitism by the Committee on Education and the Workforce and the Committee on Ways and Means have been expanded into a Congress-wide probe across all relevant jurisdictions to address this national crisis. The undersigned Committees will conduct oversight into the use of federal funds at MIT and its learning environment under authorities granted to each Committee.
• The Committee on Education and the Workforce has been investigating your institution since December 7, 2023. The Committee has broad jurisdiction over postsecondary education, including its compliance with Title VI of the Civil Rights Act, campus safety concerns over disruptions to the learning environment, and the awarding of federal student aid under the Higher Education Act.
• The Committee on Oversight and Accountability is investigating the sources of funding and other support flowing to groups espousing pro-Hamas propaganda and engaged in antisemitic harassment and intimidation of students. The Committee on Oversight and Accountability is the principal oversight committee of the US House of Representatives and has broad authority to investigate “any matter” at “any time” under House Rule X.
• The Committee on Ways and Means has been investigating several universities since November 15, 2023, when the Committee held a hearing entitled From Ivory Towers to Dark Corners: Investigating the Nexus Between Antisemitism, Tax-Exempt Universities, and Terror Financing. The Committee followed the hearing with letters to those institutions on January 10, 202
How to Make a Field invisible in Odoo 17Celine George
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2024.06.01 Introducing a competency framework for languag learning materials ...Sandy Millin
http://sandymillin.wordpress.com/iateflwebinar2024
Published classroom materials form the basis of syllabuses, drive teacher professional development, and have a potentially huge influence on learners, teachers and education systems. All teachers also create their own materials, whether a few sentences on a blackboard, a highly-structured fully-realised online course, or anything in between. Despite this, the knowledge and skills needed to create effective language learning materials are rarely part of teacher training, and are mostly learnt by trial and error.
Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasn’t one drawing together what we need to know and do to be able to effectively produce language learning materials.
This webinar will introduce you to my framework, highlighting the key competencies I identified from my research. It will also show how anybody involved in language teaching (any language, not just English!), teacher training, managing schools or developing language learning materials can benefit from using the framework.
2. Rules are Rules
• If u faced with a “Do” part ,
either imagine or read case,
please do it .
• If u heard a music do not
interrupt it talking ,its part of
the session and it meant to add
a value to the subject .
Problem solving
4. • a 10-years-old boy who decided to study
judo despite the fact that he had lost his left
arm in a devastating car accident.
• The boy began lessons with an old Japanese
judo master , but in all of the lessons, he
learned only one move . the boy was not only
doing good, but wining battles as well ,the
thing made him wondering and seek for
clarifications from his master.
• the master answered. “First, you‟ve almost
mastered one of the most difficult throws in
all of judo. And second, the only known
defense for that move is for your opponent to
grip your left arm.”
Problem solving
6. • We don’t have the same
reading speed, it's a skill ,
problem solving is a skill to !
3/16/2012
7. Rules are Rules
• Make no preconceptions or
prejudices ,it‟s a skill not a
knowledge ,but still it‟s a fact that
knowing the thing is a starting
point to master and gain the skill.
Problem solving
8. Outline
• What is a Problem .
• What is Problem Solving.
• Problem Solving in Steps.
• Tools .
• Tips.
Problem solving
10. A problem
• a problem is a situation which
should concern somebody.
• It refers to a situation,
condition, or issue which
makes it difficult to achieve a
desired goal, objective or
purpose.
Problem solving
11. • "under the gun“ problems
stress and very short time, Sometimes its an
urgent sudden event where a decision or an
action needs to be taken .
• a significant difference between what actually is
and what is desired.
• a problem exists when an individual becomes
aware of such a difference.
• a problem is a sometimes a puzzle ,a target
once achieved ,an intellectual satisfaction is
Problem solving obtained .
12. • Problems are unresolved state of
uncertainty and conflicts.
• Decision to make.
• Problem simply could be
emotions ,A very worrisome
situation for you, may not be
considered a problem for others.
Problem solving
14. Problem Solving
• Problems can be elusive “hard to be
described or grasped ” ,very unique or
related to emotions . in such cases a
dedicated tools need to be utilized
and a systematic approach should be
conducted where the usual way of
thinking is simply not enough .
Problem solving
16. • Problem solving is a tool, a skill and a
process.
• It is a tool because it can help you
solve an immediate problem or to
achieve a goal.
• It is a skill because once you have
learnt it you can use it repeatedly.
• It is also a process because it involves
taking a number of steps, as follows.
Problem solving
18. Step 1
Define the problem
Assessing the problem in terms of
Magnitude “Size” and scope
Urgency Vs Importance
Impact
Problem solving
19. Problem Magnitude
• a problem is so big and
overwhelming that you don‟t know
where to start in such a case you have
to break it down into smaller workable
problems and attack each small
problem first.
Problem solving
20. • The Drill Down Tool.
• The Divide and Concur approach .
• DO Imagine :
The teller example .
• Tips:
• Don‟t think of two things at a
time .
• “get it out of your head to your
hands “.
3/16/2012
21. "important" VS
"urgent" problems.
• Important problems deserve more
attention and priority than urgent
problems, but some times we got
confused .
• example, when continually replay
to "urgent" emails but deferring
other important ones .
Problem solving
22. A Good Practice
• Describe the problem for others to reach
the oops moment ,It's all about What you can
explain, you understand.
• Write down the problem in a clear and
concise statement.
• also write a goal statement that focuses on
what is the successful end of the process.
Why ?
• to see the gap between the problem and the
goal.
• This whole process is about closing or fixing the
gap between the problem and the goal.
Problem solving
23. Step 2
Analyze the problem “a mental picture
”
• to understand any situation, we must
develop a clear mental picture of the series
of causes that produced it.
• see what is the real bottom line root
cause.
• Often people get caught up in effects of a
problem and never get down to the real
cause.
• The 5 Whys Tool. Starting from an outsider
effect.
Problem solving
24. • Analyzing means gathering new information
and investigating the available .
• Start from a fact and, DIFFERENTIATE THE
FACTS FROM THE INTERPRETATIONS!
• The Appreciation tool .
Problem solving
25. • After this investigation, it is often
good to go back one step to
reconfirm that your problem
definition is still valid.
• Frequently after the investigation
people discover that the problem
they really want to answer is very
different from their original
interpretation of it.
3/16/2012
26. Step 3
• Identify alternatives that’ll
resolve the problem
Problem solving
30. • If you 'relocked in that dirty dark
room I guess you‟ll be happier if
you had 50 keys than having one ,
what if that the only key you had
did not open the door !
3/16/2012
31. • Brainstorm for having multiple
solutions for the problem.
• collecting as many ideas as possible.
• Experience from previous similar
problems as well as taking others
opinions increase your alternatives .
Problem solving
32. • It's critical when collecting the ideas :
• not to evaluate the ideas, just write
them all down .
• you should not pre-judge or have any
emotions (Egos, uncomfortable )
regarding any potential solutions .
• treat each idea as a new idea in its own
right and worthy of consideration.
• it's useful to keep others involved (unless
you're facing a personal problem).
3/16/2012
33. On the fly :
• Many sophisticated books handle the power of
generating new ideas ,most of them regards
the power of focus ,and the brain power
,thinking process and simplicity ..
• Concentration :
Distraction reasons are unique for each
person ,so self-observation is crucial What
distracts each of us, or doesn't, is personal and
somewhat unique. find them and get rid of
them.
• Boosting your brain power:
Take three deep breaths.
Sit up straight.
Breath with your mouth closed.
Walk for ten minutes.
Think about something you love
Problem solving
34. Step 4
Select an approach to resolve the problem
• Eliminating process : considering the pro's and
con's in a list for the alternatives.
• no problem solution is perfect, compromising .
• Select the solution that is an extreme ,in terms
of :
Feasible :doable with the available
expertise, time…
Suitable :solve the problem ,reach
expectations and goals .
Flexible: for future change ,unintended
consequences or openness to new
Problem solving
possibilities
35. Step 5
Plan and implement the best
alternative
• While doing so you should watch the
progress in solving the problem ,and
monitor indicators of success.
Problem solving
36. Step 6
Evaluate the Solution
• Did the solution work?
• If not step back because this means one of
two things
either that the alternative were not
enough or accurate ,
or that the problem was not identified
correctly .
• Whether or not you achieved your goals,
it is important to consider what you have
learned from your experience.
Problem solving
37. Problem Solving Skill
• You get better at solving problems
by trying to do so, and you often
learn your best by doing your worst.
• a skill is mastered by practicing it .
• Habits are buildable ,it take couple
of weeks to build your own habits
Problem solving
38. Problem Solvers
• Mainly in tow general Styles:
• INNOVATORS:
– Intuition and Feeling
• ADAPTORS:
– Logic and Analysis
Problem solving
39. • Adaptors seek solutions in tried and
accepted ways…
– Focused on resolving problems
– Rarely challenge .
• Innovators seek solutions in
creative ways…
– Question current practice and
promote change
• Organizations in stable steady
state of maintenance may not
prefer innovators!
• There is no preferred style , the
situation determines the need .
Problem solving
40. Tools
• Emphasizing the golden rule saying
that „if you can explain it then you
know it“, most of the simple
techniques and tools used in
problem solving relies on asking
yourself a particular question
repeatedly ,in addition to gathering
and investigating information .
Problem solving
41. Tools
• Drill Down
breaking complex problems down into
progressively smaller parts.
• Sample
• How to Use the Tool:
• write the problem down on the left-hand side
of a large sheet of paper.
• write down the next level of detail on the
problem(factors contributing to the problem,
information relating to it, or questions raised
by it )a little to the right of this.
• repeat the process. Keep on drilling down into
points until you fully understand the factors
contributing to the problem.
3/16/2012
42. Importance of the Drill Down :
• Breaking problem into a smaller ones.
• In case you have no further info to drill
down it shows you which points you
need to research in more detail.
• recognize and understand the factors
that contribute to a problem ,by
prompts you to link in information
that you had not initially associated
with a problem.
3/16/2012
43. Tools
The 5 Whys Tool:
• Quickly Getting to the Root of a Problem
• Made popular in the 1970s by the Toyota
Production System.
• How to use it :
• start at the end result “effect” and work
backward (toward the root cause),
continually asking: "Why?" This will need
to be repeated over and over until the
root cause of the problem becomes
3/16/2012
apparent.
44. • Can lead to causes in hidden levels.
• Too Simple :
• the more complex things get, the
more likely it is to lead you down a
false trail. if it doesn't quickly give
you an answer that's obviously
right, then you may need more
sophisticated technique.
• Example: The unpleasant client.
3/16/2012
45. Tools
• The Appreciation tool:
• Asking 'so what?' repeatedly helps
you to extract all important
information implied by a fact.
• Appreciation is a technique used
by military planners, usually to
know the implication of each step.
3/16/2012
46. Sample :
Fact: It rained heavily last night
So What?
The ground will be wet
So What?
– It will turn into mud quickly
So What?
If many troops and vehicles pass over the
same ground, movement will be
progressively slower.
So What?
a search for paved roads should be added
to the plan ,or otherwise the scheduled
movement probably would be postponed.
3/16/2012
47. Tips
• Do something else that „ll relax your brain
and get back to it later with a fresh mind
and eye .
• talk about it to somebody .
• Don't worry about solving the whole
problem while implementing. Start with
what you know and keep it simple to
begin with.
• consult with others, Google, Google, Google
• Don't go for the first solution you got, be
armed with alternatives.
3/16/2012
48. • Most of the time it takes longer to solve
the problem though dedicated - stressed
- work than it does by taking a break, so
divide the solution into multi steps and
take a break or drink something in
between .
• Sketch the problem using so many color
pencils to motivate the brain when solve
a problem.
3/16/2012