The document discusses problem solving and decision making. It provides objectives for a program aimed at teaching skills like active listening, defining problems, considering different decision models, and utilizing creativity. Quotes are presented on imagination and originality. Definitions of problem solving, decision making, and critical thinking are given. The document asks readers to define problem solving and decision making in one sentence each and discusses teaching problem solving skills and the processes involved.

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QuotesQuotes
“Imagination is more important
than knowledge”
-Albert Einstein
“Originality is simply a fresh pair
of eyes.”
- Woodrow Wilson

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Program ObjectivesProgram Objectives (1 of
2)
 To be prepared to actively listen in
order to accurately understand the
problem.
 To help you know how to take the first
step in solving a problem.
 To clarify and define the problem.
 To understand the usefulness of
collaborative problem solving and
decision making.

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 To examine different decision
making models.
 To utilize creativity in the problem
solving/decision making process.
 To plan, practice, and problem solve
with making decisions through case
studies, role playing and group
discussions.
Program ObjectivesProgram Objectives (2 of
2)

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AA
ChallengeChallenge
Please write a One Sentence
Definition of
PROBLEM SOLVING and
DECISION MAKING.
Please write a One Sentence
Definition of
PROBLEM SOLVING and
DECISION MAKING.

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DefinitionsDefinitions (1 of
3)
Problem Solving.
A systematic approach to defining the
problem (question or situation that
presents uncertainty, perplexity or
difficulty) and creating a vast number of
possible solutions without judging these
solutions.

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DefinitionsDefinitions (2 of
3)
Decision Making:
The act of narrowing down the
possibilities, choosing a course of action,
and determining the action’s potential
consequences.

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“Problem solving is a cognitive
processing directed at achieving a
goal where no solution method is
obvious to the problem solver.”
DefinitionsDefinitions (3 of
3)
Critical Thinking Defined
“Purposeful mental activity that
helps formulate or solve problems,
make decisions, or fulfill a desire
to understand.”

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Teaching Problem Solving SkillsTeaching Problem Solving Skills
Is it possible to teach problem
solving skills?

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• Making judgements
What Skills Do You Use InWhat Skills Do You Use In
Problem Solving?Problem Solving?
• Analytical skills
• Decision making
• Collecting information
• Planning

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 What processes do you use?
 Can you explain them to
another person?
 Do these processes vary
depending upon the problem?
How Do You Solve Problems?How Do You Solve Problems?

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Problem Solving People?Problem Solving People?
Experts.
People who know the area of
knowledge thoroughly. Solving
problems becomes more natural.
People who can think of
alternatives even when no clear
solutions seems apparent.