The document discusses creative problem solving training topics including understanding creativity and problem solving processes, removing blocks and barriers, and using tools like problem identification, SWOT analysis, Pareto principle, problem restatement, brainstorming, and cause and effect analysis. It also discusses why problem solving can be challenging and provides techniques for structuring problems, restating problems, SWOT analysis, Pareto principle, and brainstorming. Contact information is given for training consultants.

1. Creative Problem Solving Training Topics: Understanding the process of Creativity and Problem Solving Removing Blocks and Barriers to finding the best solution Looking at Problem Solving in 2 steps: Problem Identification Problem Solving and Decision Making Problem Solving Tools: Problem Identification SWOT Analysis Pareto Principle Problem Re-statement (5 Whys) Problem Solving Brainstorming Cause and Effect Analysis Problem Identification Problem Solving

2. Creative Problem Solving MMM Training Solutions Contact: Pramila Mathew Mobile: +91 98409 88449 Website: www.mmmts.com

3. CREATIVE PROBLEM-SOLVING

4. How SHOULD we solve problems? Keep an open mind. Analyze the situation by breaking down the problems into smaller parts. Structure your findings. How DO we solve problems? Because our minds cannot cope with the intricacies of complex problems, we settle for partial solutions, thus tending to oversimplify.

5. Why is Problem Solving so Challenging? Analysis is the core element of efficient problem solving. However, human beings tend to avoid Analytic Structure as we are not taught those techniques at early ages . The Thinkers Toolkit by Morgan D. Jones, 1995

6. What is Structuring? Structuring is to analysis what a blueprint is to building a house, it is like a road map for a trip. It helps the mind make sense out of complex problems. It allows us to compare and weigh one element against another. It focuses on one element at a time. The Thinkers Toolkit by Morgan D. Jones, 1995

7. Don’t be ridiculous. We tried that before. We’ve never done it before. It costs too much. It isn’t in the budget. That beyond our responsibility. Can’t teach an old dog new tricks. We’ll be the laughing stock. Are our competitors doing it? We don’t have time. You’re two years ahead of your time. It’s too radical a change. Top management will never go for it. Not practical for operating. Let’s form a committee. That’s not out problem. Has anyone else tried it? We’re not ready for that. Attitudes That Kill Creative Ideas

8. Problem Restatement Technique SWOT Methodology Pareto Principle Brainstorming Creative Problem Solving Tools

9. Problem Re-statement

10. The aim of problem re-statement is to: Broaden our perspective of a problem, not to solve it; Help us identify the central issues & alternative solutions; Increase the chance that the outcome our analysis produces will fully, not partially, resolve the problem. The Thinkers Toolkit by Morgan D. Jones, 1995 Problem Re-statement

11. SWOT Technique

12. S W O T TECHNIQUE SWOT Analysis is a simple but powerful framework for analyzing your company's Strengths and Weaknesses, and the Opportunities and Threats you face. This helps you to focus on your strengths, minimize threats, and take the greatest possible advantage of opportunities available to you.

13. Pareto Principle

14. 80:20 Rule or Pareto Principle This rule argues that typically 80% of unfocussed effort generates only 20% of results. The remaining 80% of results are achieved with only 20% of the effort.

15. Brainstorming

16. Brainstorming – A Creative Technique Brainstorming is a great way of generating radical ideas. During the brainstorming process there is no criticism of ideas, as free rein is given to people's creativity (criticism and judgment cramp creativity.) Individual Brainstorming: It is best for generating many ideas, but tends to be less effective at developing them. Can be risky for individuals. Valuable but strange suggestions may appear stupid at first sight.

17. Brainstorming – A Creative Technique Group Brainstorming: tends to develop fewer ideas, but takes each idea further needs formal rules for it to work smoothly group brainstorming sessions are usually enjoyable experiences, which are great for creating cohesion in a team

18. Airplane, Wright Brothers - Aeronautical Engineers? Bicycle mechanics Submarine design, G. W. Garrett - Nautical Engineers? Clergyman Cotton Gin, Eli Whitney - Mechanical engineer? Attorney Fire extinguisher, George Manby - Chemical engineer? Captain of the militia Great Inventors

19. Contact Information MMM TRAINING SOLUTIONS 59/29, College Road, Nungambakkam, Chennai – 600006. Landline: +91-44-42317735 Website: www.mmmts.com Pramila Mathew - Training Consultant and Executive Coach Mobile : +91-9840988449 ; E-mail : [email_address] Vikas Vinayachandran - Training Consultant Mobile : +91-9840932894 ; E-mail : [email_address]