Personal selling involves face-to-face interactions between salespeople and customers to promote and sell products. Salespeople use their attitude, appearance, product knowledge, and demonstrations to encourage purchases. Customers can get advice from salespeople on how to use products. High-priced or complex products especially benefit from a salesperson's help through explanations and trials. There are various types of salespeople based on who they represent, including manufacturers, wholesalers, retailers, specialists, and exporters. Successful salespeople require training, product knowledge, an ability to convince and relate to customers, and qualities like honesty, persistence, and courtesy.
CHAPTER 19 BUSINESS STUDIES NIOS XII
meaning of marketing;
differentiate between ‘marketing’ and ‘selling’;
importance of marketing
objectives of marketing
functions of marketing
CHAPTER 19 BUSINESS STUDIES NIOS XII
meaning of marketing;
differentiate between ‘marketing’ and ‘selling’;
importance of marketing
objectives of marketing
functions of marketing
It includes the different tool/methods/means of promotion mix, namely, advertising, sales promotion, personal selling and publicity.
A highly illustrative presentation.
This PPT gives a brief outlook of the process of personnel selling and its various stages. For any queries feel free to contact at prateekckc@yahoo.co.in
Today's competitive market has put to end the traditional quick fix selling techniques to give way to CONSULTATIVE TECHNIQUES ...which often clumsily handled have given rise to a cynical view whether these too are dead or dying
It includes the different tool/methods/means of promotion mix, namely, advertising, sales promotion, personal selling and publicity.
A highly illustrative presentation.
This PPT gives a brief outlook of the process of personnel selling and its various stages. For any queries feel free to contact at prateekckc@yahoo.co.in
Today's competitive market has put to end the traditional quick fix selling techniques to give way to CONSULTATIVE TECHNIQUES ...which often clumsily handled have given rise to a cynical view whether these too are dead or dying
This presentation will take you through concept of personal selling, essentials of personal selling and its importance. It also include qualities required for a sales person involved in personal selling.
.**Slide 1: Introduction**
- Title: "Salesperson: Types and Qualities"
- Brief introduction to the importance of salespeople in driving business success.
---
**Slide 2: Types of Salespeople**
- *Inside Sales Representatives:*
- Description: Work from an office setting, using phone calls, emails, and virtual communication to reach potential clients.
- Image: Visual representation of an inside sales representative at a desk with a headset.
- *Field Sales Representatives:*
- Description: Engage with clients face-to-face, often traveling to meet them in person.
- Image: Picture of a field sales representative conducting a presentation or meeting with a client.
- *Key Account Managers:*
- Description: Focus on building and maintaining relationships with key clients.
- Image: Illustration of a key account manager discussing strategies with a long-term client.
- *Retail Sales Associates:*
- Description: Interact with customers in a retail environment, providing product information and assistance.
- Image: Retail setting with a sales associate assisting a customer.
---
**Slide 3: Qualities of a Successful Salesperson**
- *Effective Communication:*
- Description: Clear communication skills are crucial for conveying product benefits and building rapport.
- Image: Icons representing effective communication (speech bubbles, listening ears).
- *Adaptability:*
- Description: Ability to adjust strategies based on client needs and market changes.
- Image: Visual representation of a salesperson adapting to different scenarios.
- *Product Knowledge:*
- Description: In-depth understanding of the product or service being sold enhances credibility.
- Image: Salesperson confidently discussing product features with a client.
- *Customer-Centric Approach:*
- Description: Putting the customer's needs first to build trust and long-lasting relationships.
- Image: Customer satisfaction survey icon or a happy customer testimonial.
---
**Slide 4: Qualities (contd.)**
- *Resilience:*
- Description: Persistence in the face of rejections and challenges is a key trait.
- Image: Resilient salesperson overcoming obstacles.
- *Negotiation Skills:*
- Description: Ability to negotiate win-win deals that benefit both the customer and the company.
- Image: Salesperson shaking hands with a satisfied client.
- *Time Management:*
- Description: Efficient use of time to maximize productivity and meet sales targets.
- Image: Clock or calendar icons representing effective time management.
- *Tech-Savviness:*
- Description: Proficiency in using sales tools, CRM systems, and other technologies.
- Image: Salesperson with digital devices, representing tech-savvy skills.
---
**Slide 5: Training and Development**
- *Continuous Learning:*
- Description: Emphasize the importance of ongoing training to keep up with industry trends.
- Image: Books, laptop, and a graduation cap symbolizing continuous learning.
This PPT I created for the 2nd Competition based on mobile apllication, this is mainly for blind people, if u guys feel its relevant please proceed with the product and application!..
When the king of Pratibandapuram and his queen had their first baby ten day old the astrologers made a prediction that the child would grow up and one day meet his death. While others heard them sadly, the baby prince asked a very wise question as to what was new in such a prediction as it is a universal truth that everyone should die.
When the child grew up and became the new king, he was nicknamed The Tiger King because he went on a tiger hunt to kill the hundredth tiger to remove his fear of death. Gradually the tiger population in his country went dry. To hunt further tigers he married a princess whose father’s forest had tigers in it.
The hundredth tiger was not very easy to hunt down. The king became furious and mad and dismissed many of the officers. Being a wise man, the devan knew the country would pass into the hands of Indian National Congress and that he too would lose his position, he decided to bring an old tiger from the People’s Park in Madras.
A helper for blind people to walk on the roads
It has a sensor at the top of the cane. While a blind person is walking is walking on the road and if anything is in front of him it will detect and make a sound through speakers, also the cane vibrates.
In this way the person will come to know something there in front of him so in that way he can take precautions while walking.
While crossing a road if the car is moving the sensor detects and make the sound as well as it vibrates. so he can understand that the car is moving so we can avoid many accidents.
Management is the process of planning, organizing, staffing, directing, and controlling the enterprise resource efficentively for achieving the goals of the organization. Effectiveness in management is concerned with doing the right task, completing activities and achieving goals. Efficiency means doing the task correctly and with minimum cost.
Stages of Product Life Cycle of Dairy MilkSruthy Ajith
Stages of Product Life Cycle of Dairy Milk:
=About Dairy Milk-
- Cadbury chocolates was founded in 1824.
- Launched Dairy Milk in 1905 in UK and in 1948 in India
- Target market: Kids to Adults
- Major competitors – Amul, Nestle.
=Timeline
- 1905 – Launches onto the market.
- 1913 – Best selling line.
- Mid 1920s – Becomes UK brand leader.
- 1928 – Fruit & Nut is introduced as a variation of Dairy Milk.
- 1933 – Whole-Nut is added to the Dairy Milk family.
- 1948 – Cadbury Dairy Milk is sold in India.
- 2004 – Dairy Milk is re-launched with the new and modern pack design.
- 2005 – Cadbury Dairy Milk celebrates its 100th birthday.
=Stage 1: Introduction
- 1905 – Cadbury launches onto the market.
- Positioned as ‘Unique Milk chocolate with far more milk and creamy taste’.
- In the 1980s, it was positioned as ‘the perfect expression of love’,
- ‘Sometimes Cadbury can say it better than words’.
- During the early1990s, emphasised its international identity, the ‘Real taste of chocolate’.
- Re-positioning was done in 1994, to the ‘free-child’ in every adult.
=Stage 2: Growth
- In 1998, growth for the brand dealt with popularising consumption in a social context. Especially in more traditional settings like weddings.
- The brand penetrated into smaller towns and sales volumes grew by 40%.
=Stage 3: Maturity
- Sales declined up to 30%.
- They had to recall a batch of chocolates. - Cadbury rebuilt the trust of people by launching new projects.
- Redesign of Packaging.
- Focus shifted to taking the concept in 2004 with Amitabh Bachchan.
- In 2010, ads that have brought back the old charm of Cadbury Dairy Milk with its very interesting insight of mixing the traditional with the new age.
=Conclusion
- It has adapted itself to the Indian market quite impressively.
- Different Promotional Strategies in different stage.
- With its latest product, it is holding more than 70% in the market of in India.
- Cadbury Dairy Milk has done it all because of the emotional connect it established with the consumers.
- Its communication has always showcased its values and personality.
=Thank You ;)
Shruthy Ajith
They are the tangible elements that are consumed or used by the consumer along the service process.
Tangible elements that are consumed or used by the consumer or used by the consumer along the service process.
Service provides often use this to differentiate their service process.
There are two types of facilitating goods : Dominant Goods & Peripheral Goods.
It is short term.
And supporting good.
Help in proper functioning of goods.
Considered as an expense.
Honest Reviews of Tim Han LMA Course Program.pptxtimhan337
Personal development courses are widely available today, with each one promising life-changing outcomes. Tim Han’s Life Mastery Achievers (LMA) Course has drawn a lot of interest. In addition to offering my frank assessment of Success Insider’s LMA Course, this piece examines the course’s effects via a variety of Tim Han LMA course reviews and Success Insider comments.
Biological screening of herbal drugs: Introduction and Need for
Phyto-Pharmacological Screening, New Strategies for evaluating
Natural Products, In vitro evaluation techniques for Antioxidants, Antimicrobial and Anticancer drugs. In vivo evaluation techniques
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Instructions for Submissions thorugh G- Classroom.pptxJheel Barad
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June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...Levi Shapiro
Letter from the Congress of the United States regarding Anti-Semitism sent June 3rd to MIT President Sally Kornbluth, MIT Corp Chair, Mark Gorenberg
Dear Dr. Kornbluth and Mr. Gorenberg,
The US House of Representatives is deeply concerned by ongoing and pervasive acts of antisemitic
harassment and intimidation at the Massachusetts Institute of Technology (MIT). Failing to act decisively to ensure a safe learning environment for all students would be a grave dereliction of your responsibilities as President of MIT and Chair of the MIT Corporation.
This Congress will not stand idly by and allow an environment hostile to Jewish students to persist. The House believes that your institution is in violation of Title VI of the Civil Rights Act, and the inability or
unwillingness to rectify this violation through action requires accountability.
Postsecondary education is a unique opportunity for students to learn and have their ideas and beliefs challenged. However, universities receiving hundreds of millions of federal funds annually have denied
students that opportunity and have been hijacked to become venues for the promotion of terrorism, antisemitic harassment and intimidation, unlawful encampments, and in some cases, assaults and riots.
The House of Representatives will not countenance the use of federal funds to indoctrinate students into hateful, antisemitic, anti-American supporters of terrorism. Investigations into campus antisemitism by the Committee on Education and the Workforce and the Committee on Ways and Means have been expanded into a Congress-wide probe across all relevant jurisdictions to address this national crisis. The undersigned Committees will conduct oversight into the use of federal funds at MIT and its learning environment under authorities granted to each Committee.
• The Committee on Education and the Workforce has been investigating your institution since December 7, 2023. The Committee has broad jurisdiction over postsecondary education, including its compliance with Title VI of the Civil Rights Act, campus safety concerns over disruptions to the learning environment, and the awarding of federal student aid under the Higher Education Act.
• The Committee on Oversight and Accountability is investigating the sources of funding and other support flowing to groups espousing pro-Hamas propaganda and engaged in antisemitic harassment and intimidation of students. The Committee on Oversight and Accountability is the principal oversight committee of the US House of Representatives and has broad authority to investigate “any matter” at “any time” under House Rule X.
• The Committee on Ways and Means has been investigating several universities since November 15, 2023, when the Committee held a hearing entitled From Ivory Towers to Dark Corners: Investigating the Nexus Between Antisemitism, Tax-Exempt Universities, and Terror Financing. The Committee followed the hearing with letters to those institutions on January 10, 202
2024.06.01 Introducing a competency framework for languag learning materials ...Sandy Millin
http://sandymillin.wordpress.com/iateflwebinar2024
Published classroom materials form the basis of syllabuses, drive teacher professional development, and have a potentially huge influence on learners, teachers and education systems. All teachers also create their own materials, whether a few sentences on a blackboard, a highly-structured fully-realised online course, or anything in between. Despite this, the knowledge and skills needed to create effective language learning materials are rarely part of teacher training, and are mostly learnt by trial and error.
Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasn’t one drawing together what we need to know and do to be able to effectively produce language learning materials.
This webinar will introduce you to my framework, highlighting the key competencies I identified from my research. It will also show how anybody involved in language teaching (any language, not just English!), teacher training, managing schools or developing language learning materials can benefit from using the framework.
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This slides describes the basic concepts of ICT, basics of Email, Emerging Technology and Digital Initiatives in Education. This presentations aligns with the UGC Paper I syllabus.
Macroeconomics- Movie Location
This will be used as part of your Personal Professional Portfolio once graded.
Objective:
Prepare a presentation or a paper using research, basic comparative analysis, data organization and application of economic information. You will make an informed assessment of an economic climate outside of the United States to accomplish an entertainment industry objective.
2. What is Personal Selling?
Personal selling is where business use people to sell their product after
sales meeting through face-to-face with the customer.
They promote it through their :
Attitude
Appearance
Product Knowledge
By encouraging the customer to buy
Or by trailing the product
Example: perfume in department stores and cosmetic counters
3. What customers can do..?
A customer can get advice from the salesman. Like how to use the
product.. Or how to apply the product.. Or by trailing the product..
Why it is applicable?
If the product is with high price or with complex features, such help
from salesman may help them to experience this product.
For Example,
Cars, office equipment's like photocopies, etc..
5. Manufacturers Salesman..
He is employed to sell goods directly to the consumers, wholesalers or
retailers. He deals in limited number of products and possesses
specialized knowledge about the same.
A manufacturer salesman can be of three types :
Pioneer Salesman : He is primarily concerned with the sale of the new
product. He is very competent and creative in his job.
Dealer Serving Salesman : He supplies goods of his manufacturer to
various dealers. He also imparts training to the salesmen of the dealers.
Speciality Salesman : He sells the manufacturer’s products directly to the
consumers. He usually undertakes costly items like washing machines,
televisions and calculators etc. He tells the consumers about the use of
the product by giving practical demonstration. He should be expert and
well trained in his job.
6. Wholesaler’s Salesman..
He is appointed by the wholesaler and deals with the retailers.
He informs the retailers about the availability of various products with
the wholesaler and helps them in selecting the articles.
A wholesaler’s salesman is of two type’s viz., indoor and outdoor
salesman.
Indoor salesman serves the retailers at the wholesaler’s premises and
supplies them goods.
Outdoor salesman goes to various retailers in order to collect their
orders.
7. Retailer’s Salesman..
He is appointed by the retailer and deals directly with the consumers.
He understands the needs of the consumers both at the retailer’s
business place and attending the consumers at their place.
He also distributes free samples of the goods to the consumers and also
gives them practical demonstration of the products.
A retailer’s salesman can be either creative or service salesman.
A creative salesman is concerned with introducing a new product in the
market whereas the service salesman is concerned with maintaining the
demand of the existing products in the market.
8. Speciality Salesman..
The special features of Speciality salesman are really special.
He needs good deal of concentrated products.
Therefore, he must be thorough about the product and know latest
information of such products.
Deep market research and aggressive publicity.
Such an up-to-date knowledge is a must.
Because, With the lapse of time, the Speciality products lose their
specialties.
9. Types of Selling Situations..
The situation where a salesman approaches a client to make a sale is
termed as a selling situation.
There are two types of selling situations :
Service Selling :
Service selling enables targeted, service and customer oriented development
of the customer potential (pre-existent in the market).
It is important to understand the customer needs and find an optimal way to
match their needs to offers, ideally consisting of standardized service
modules.
Service selling requires a powerful organization to establish a successful
market output with the customers.
10. Types of Selling situations..
Development Selling :
Developing services sales present a unique set of challenges.
You’re selling something which is intangible.
So buyers cannot see or touch it.
Sales requires prospect education.
Relationships are important.
Buyers have to be convinced of the value or working
with you and your company.
11. Role and Functions of a Salesman..
Calling on Customer
Maintenance and extension of sales territory
Increasing sales line
Image building
Developing product knowledge
Dealer Counselling
Good feedback to the producers
They are best trainers
Collection of dues and credit information
Practicing in sales meeting
12. Qualities of Successful Salesman..
Professional Qualities
Specific Qualities
General Qualities
13. General Qualities of a Salesman..
Training and experiences
Latest information of the product
Psychological Approach
Convincing Style
Sound appearance
Honesty
Steady work
Courtesy
Sociability
Self Reliance and persistence.
Dependability