the personal selling process, and their seven 7 steps included

1. The Personal selling process

2. The personal selling process
 The steps that the sales person follows while selling
a product.
 It is a complete cycle which starts from identifying
the customer to closing the deal with them.

4. Prospecting & qualifying
 Prospecting is finding and qualifying potential
customers.
 Qualifying is the process of determining whether a
potential customer has a need or want that the
company can fulfill, and whether the potential
client can afford the product.

5. Pre- approach
 The step in the selling process in which the
salesperson learns as much as possible about a
potential customer before making sales call.
 During the pre-approach the salesperson may also
plan and practice their sales presentation.

6. Approach
 The approach refers to the initial contact between
the salesperson and the prospective customer.
 It is the face-to-face interaction with the potential
customer.
 The goal of the approach is to determine the
specific needs and wants of the individual
customer.

7. Presentation & demonstration
 In this step the salesperson presenting the products
& services, describing its qualities.
 Salesperson possibly demonstrate product features
and how the product/ services can meet the need &
wants of buyers.

8. Handling objections
 The selling process in which the salesperson seek
out, clarifies and overcomes customer objections to
buying.
Closing:
 In this step the salesperson convincing the
customers to buy the product and asks for an order.

9. Follow-up
 The salesperson follow-up after the sale to ensure
the customer satisfaction and repeat business.
 Follow-up is building a long-term relationship with
your customer for purposes of repeat sales.