Orenn Oliver-Woozencroft has over 8 years of experience in healthcare administration, customer service, and account management. She is seeking a position that allows her to utilize her skills in areas like medical office procedures, data management, client relations, and attention to detail. Her background includes roles as a patient care associate, medical administrative associate, account manager, and assistant branch administrator.

1. ORENN’ OLIVER-WOOZENCROFT
78 CLEARFIELD RD~ WETHERSFIELD,CT 06109
(860) 906-8479 ~ owoozencroft@aol.com
MEDICAL OFFICE ADMINISTRATOR
Meticulous professional, looking for a position where I can bring immediate value & strengths whilst developing my
current skills and broad industry combined experience that includes Health CareConcepts, Account Management
andCustomer Service experience of 8 years.Demonstrated success record in:
CORE COMPETENCIES
Medical Office Procedures ~ Data & Account Management~Strong Client Relations~30-45 wpm
PROFESSIONAL EXPERIENCE
October 2011
Alexandria Manor Skilled Nursing and Rehabilitation(Bloomfield, CT)
Patient Care Associate (Student)
Assisted professional nursing staff with routine patient care needs in a typical clinical setting. Provided communication,
comfort and safety for the patients
~Provided basic patient care, such as bathing, bed making, skin care, incontinence care and toileting duties.
~Obtained specimens, checked vital signs, and assists patients with daily living activities.
September 2010 to October 2010
Saint Francis Hospital (Gengras Ambulatory Medical Center.)- (Hartford, CT)
Medical Administrative Associate (Student)
Assisted the Ambulatory Administration Manager within the outpatient center with various inter-departmental duties
~Prepared progress reports/Patient attendance statistics monthly reports
~Verified faxed prescription refill authorizations & documented next scheduled appointments/Scheduledappointments
~Medical Records Management: reassigned medical records numbers &Processed releases
~Billing codes verifications via CPT & ICD-9 coding manuals to complete encounter forms
December 2007 to April 2008
Safe Home Security, Inc.(Cromwell, CT)
Account Manager
Managed assigned key accounts and quality assurance reports within the customer service department. Acquainted
potential,new and existing customers with alarm awareness of the latest brands, services and other related security products.
~Implemented marketing strategies which resulted in 28% growth of customer base, performing an average of 160 calls
~Identified customer needs, developed sales strategies -negotiated /closed profitable contracts with a 85% success rate.
November 2005 to January 2006
Broward General Hospital (Ft.Lauderdale,FL)
NICU care assistant
Assisted professional nursing staff with maternal care needs in a typical clinical setting. Provided communication, comfort
for the patients
~Assisted with maternal care of abandoned babies
~Personal Hygiene of assigned babies
~Swaddling or Kangarooing Maternal Care
May 2006 to September 2006
FC & A Funding Network (Pembroke Pines ,FL)
Assistant Branch Administrator
Managed the daily administrative functions of the company and functioned as executive assistant to the VP.
Conducted new employee orientation to foster positive attitude toward organizational objectives.
~Strengthened company's business by leading implementation of Project follow the property.
~Complied & maintained computer generated weekly/monthly Sales &Commission Transactions Reports
EDUCATION
2011Cornerstone Christian School (Townsend, GA)
High School Diploma
07/11-10/11 Stone Academy (East Hartford, CT)
~Patient Care Associate & Home Health Aide Certified
~Nursing Assistant Certification pending
07/10-09/10 Phoenix Academy (Urban League Of Greater Hartford) ( Hartford, CT)
~Certified Medical Billing & Coding Specialist