Diarfi Espinosa has over 20 years of experience in medical office management and billing. She currently works as the Spanish Patients Liaison for a urologist, coordinating patient care. Previously, she was the Office Manager and Medical Biller at an urology practice for over 20 years, supervising a team and processing 40-60 claims daily. She also has 10 years of experience as an Executive Assistant, supporting executives at Lehman Brothers. Diarfi has degrees in Business Administration and Healthcare Administration and is bilingual in Spanish and English.

1. Diarfi Espinosa CV
DIARFI M. ESPINOSA
21-68 Steinway Street, Astoria, NY 11105| H (718) 932-7168 |C (917) 536-0550 / Pinakimou@hotmail.com|
OBJECTIVE
Seeking an opportunity where I can utilize my proven management, administrative, andacademic abilities.
EXPERIENCE
Advanced Urological Center- Astoria, NY1/95- Present
Office Manager and Medical Biller
 Medical billing management.
 Coding medical records with ICD-9, ICD10 and CPT-4 codes
 Follow up claims status, data entry, patient’s benefits eligibility, account receivables and patients’ balances.
 Maintain doctor's credentials at member hospitals and organize attendance to medical congresses and conferences.
 Processing 40 to 60 claims daily while maintaining 95% accuracy and accomplishing productivity goals.
 Provide pre-authorizations and pre-certifications for outside and inside patients
 Schedule patients for surgeries and complete process until the patients arrive to the hospital
 Followed up with Government and commercial insurance policy and regulations.
 Supervised four employees ensuring that they maintained a high level of accuracy, preserved the integrity of patients’
information, and delivered thebest customer service.
George John Tsioulias, MD, FACS, PhD 9/2013-Present
 Spanish Patients Liaison: such as surgery’s coordinator, oversee a caseload of patients and acts as the primary liaison
between the patient, the doctor and the hospital
 Moderator that facilitates a close care relationship between the doctor and thepatients
 Establishes and maintains communication for mutual cooperation with the doctorand referring doctors
 Answering patient’s questions
LEHMAN BROTHERS- New York, NY 8/98- 3/08
Executive Assistant
 Liaised with clients and senior level bankers within the firm. Interfaced and responded to inquiries from internal/external
clients.
 Participated in conception and editing of highly confidential and sensitive documents.
 Scheduled and organized meetings and conferences. Maintained appointment calendar. Took messages accurately. Scanned
bankers’ email and voice mail.
 Coordinated extensive travel schedules tailored to suit needs of executives and their constantly changing itineraries.
Processed business expense accounts and monthly reconciliations.
 Prioritized and followed through on all daily administrative activities. Exercised independent judgment regarding
administrative details of specific projects.
EDUCATION
American InterContinental University, Hoffman Estates, IL
Associate of Arts in Business Administration, HealthcareAdministration
 Concentration: Healthcare Administration
UNAPEC University, Santo Domingo, Dominican Republic
 Executive Secretary Degree
ADMINISTRATIVE SKILLS
Microsoft Word, Excel, PowerPoint, Outlook, IP Phones 7960, Toolkit technical training, Excel technical training, MDland,
Medical billing software, Type75-80 wpm, computer savvy, multi-tasking.
LANGUAGES
Bilingual Spanish and English