Mindy Garcia is seeking a position that allows her to utilize her professional skills and gain positive experience. She has over 13 years of experience in medical reception, billing, and administrative roles. Her experience includes verifying insurance benefits, scheduling appointments, updating patient records, answering multi-line phones, and assisting doctors, patients, and insurance companies. She is skilled in Microsoft Office, Medisoft, and ClinicSource software. References are available upon request.

1. Mindy Garcia
Cell: 956 – 778 – 5091 2322 E. Van Buren
Harlingen, TX 78550
Objective To work for a company in which I can put my professional skills to work and at the
same time gain a positive experience. Be part of a working environment in which my
employer and myself can benefit from the experience.
Experience Authorization Specialist
May 2012 – Present Kids Advanced Therapy Services, Harlingen, TX 78552
FORWARD / UN FORWARD TELEPHONE LINE
ANSWER MULTI LINE TELEPHONE
VERIFY INSURANCE COVERAGE FOR EACH NEW PATIENT
UPDATE MASTER SPREADSHEET WITH NEW PATIENT INFO AND KEEP TRACK OF
MASTER PATIENT SPREADSHEET
CREATE PATIENT ACCOUNT
FAX PREAUTH REQUESTS / CHECK STATUS ON
PREPARE EVAL / RE EVAL FOLDER FOR
BILL EVALS / RE EVALS
EMAIL THERAPISTS THAT ARE NOT IN OFFICE EVAL/REEVAL INFO
FOLLOW UP WITH SUPERVISORS FOR MISSING PAPERWORK NEEDED TO BILL OR
SUBMIT EVALS TO DRS
PRINT EVALS /RE EVALS & GIVE TO PHYSICIAN LIAISONS TO TAKE TO DRS
FAX / CHECK TREATMENT AUTH
PRINT AUTHORIZATIONS / DENIALS / UPLOAD INTO CLINICSOURCE
ENTER AUTHORIZATIONS INTO CLINICSOURCE / CREATE NOTE IN CLINICSOURCE
THAT AUTH WAS REC’D / ENTER AUTH ON MASTER SPREADSHEET.
CREATE SIGNATURE GRIDS / THERAPISTS GRIDS
CREATE AND PRINT ADDENDUMS / EMAIL TATO ADDENDUMS TO TAKE TO DRS
EMAIL GRIDS TO THERAPISTS
CALL INSURANCE COMPANY TO CHECK STATUS OF REQUESTS
MOVE DISCHARGED PATIENTS TO DISCHARGE SPREADSHEET ON GOOGLE DRIVE
COPY EVAL/REEVAL PATIENTS TO PHYSICIAN LIAISONS FOR MONDAY MORNING
MEETINGS.
ANSWER ANY QUESTIONS THERAPISTS/BILLING/ SUPERVISORS/ DISCHARGE
SPECIALIST/ MEDICAL RECORDS / PHYSICIAN LIAISONS / INSURANCE COMPANIES
MAY HAVE.
CREATE TMHP TEMPLATES WHEN MEDICAID AUTHS ARE REC’D.

2. UPDATE PATIENT INFO IN CLINICSOURCE
VERIFY INSURANCES ON 1ST OF THE MONTH / CREATE SPREADSHEET TO EMAIL
THERAPISTS WITH CHANGES
Office Manager
September 19, 2008 – February 2012 Children First Pediatric Rehab, San Benito, TX
78586
Confirm patient appointments for next day.
Answer multi-line telephone when receptionist unable too.
Make sure office, schedules, and transportation running smoothly.
Entering and updating patient information.
Scheduling new patient appointments.
Balancing for previous day.
Posting charges in Medisoft.
Posting payments from Medicaid to patient accounts.
Medical Receptionist
May 2004 – July 22, 2005 Valley Comprehensive Pain Management, Harlingen, TX
78550
Provide professional help to patients, doctors and insurance companies.
Assist the doctor by consulting with patients about the purpose of their visit and
taking their vital signs.
Verify benefits for patients with private insurance as well as Workman’s Comp
benefits.
Update files and set up patients with proper medical studies, schedule and confirm
appointments.
Answered multi-line telephone between registering patients.
Medical Receptionist
March 2002 – January 2003 Family Doctors of Round Lake, Round Lake, ILL
Assist patients by signing them in to see doctors as they arrived.
Entering and updating patient information.
Received payments from patients after appointments.
Filed patient charts daily.
Mindy Garcia
Cell:956 – 778 – 5091 2322 E. Van Buren
Harlingen, TX 78550

3. Medical Receptionist
October 2001 – February 2002 Smith Family Clinic, Harlingen, TX 78550
Transferring all patient information from files to Medisoft program.
Sign patients in and assist them with the completion of medical forms.
Helped billing department by posting and collecting patient’s payments and verifying
benefits.
Verified patient benefits if needed.
Balanced cash box at the end of the day if needed.
Expeditor
March 1999 – October 2001 Harlingen Family Dentistry, Harlingen, TX 78550
Provide scheduling department with patient files 2 days in advance of appointments.
Answer multi-line telephone when operator was away form desk.
Arranged paperwork and filed in patient charts.
File patient charts on a daily basis.
Education
1998 Harlingen High School
Graduated Texas Scholar
2009 South Texas Vo-Tech
Medical Office Specialist
References References are available on request.
Mindy Garcia
Cell:956 – 778 – 5091 2322 E. Van Buren
Harlingen, TX 78550