Deborah Ayler has over 15 years of experience in healthcare management, marketing, and operations. She is currently the Vice President of Marketing and Operations at Touched By an Angel Senior Care where she recruits clients, hires and supervises personal care aids, and ensures high quality client care plans. Previously she has worked as a personal care attendant, dialysis technician, and medical office secretary.

1. DEBORAH AYLER
144 Glenhurst Road
Tonawanda, NY 14150
716-909-7879
debbieayler@mac.com
Management Profile
Work in a Team environment to manage, recruit, hire and supervise employees. Responsibilities
include scheduling, team-oriented problem solving, and corrective action, as well as,
creating/implementing appropriate documentation for new and active client base. Works
directly with clients and case managers to ensure high-quality client service plans are
implemented.
WORK EXPERIENCE
2006-Present Touched By an Angel/Angels at Heart Senior Care, Tonawanda, NY
Position: Vice President of Marketing & Operations
Marketing/soliciting for new clients including participating in area health fairs; hiring
new in-home personal care aids and matching them to current client base; A/P & A/R;
payroll; supervision and training active personal care aids (25+ employees) which
includes introduction of various DME equipment used by various clients; discharge
planning for new and current clients; setting up care plans for new clients; weekly
scheduling for current clients (20+ clients) according to active care plans; submitting
weekly care notes for reimbursement of care for clients holding long-term medical
insurance; scheduling in-house medical appointments and therapies for home-bound
clients; purchasing medical supplies for various clients; publishing monthly articles for
senior newsletters/local area newspapers; activity planner for various mobile clients.
2012 to Present People, Inc., Buffalo, NY
Position: Personal Care Attendant
Caring for adults/children with various disabilities in a home setting contracted with
agency.
2009-2012 Western NY Independent Living, Buffalo, NY
Position: Personal Care Attendant
1:1 Care Aide for a young adult stricken with Cerebral Palsy in a home setting, as well
as, accompanying adult to college classes for note taking/typing papers as needed.
2005-2007 Suburban Dialysis, Amherst, NY
Position: Dialysis Technician

2. Performing dialysis for patients with kidney disease ensuring patient is receiving
treatment using high-quality, sterile dialysis equipment; keeping communication open
with nurses/doctors sharing information being monitored for patients receiving
treatment regarding status of emotional/physical state; documenting medical charts
and keeping thorough records of procedure from start of dialysis to completion.
1998 to 2003 Mount St. Mary’s Hospital, Lewiston, NY
Position: Medical Office/Front Desk Secretary
Check in/out patients for Emergency Room Admissions/Out-Patient Procedures/In-
Patient Admissions which includes verification of insurance coverage, entering patient
demographics/gathering of patient history for entry in current/previous medical
record charts; scheduling procedures/follow-up appointments for various out-patient
clinics; answering all in-coming calls and directing to proper departments or
transmitting all messages to hospital personnel.
Education
Niagara Community College, Sanborn, NY
• Certificate in Kidney Dialysis – 2005-2007
Bryant & Stratton Business Institute, Williamsville, NY
• Medical Associates – 1984
Skills
• Proficient in Microsoft Office Suite
• Proficient in Apple Computer Software
• ADL Scheduling Software
• A/R & A/P
• Business Development Contracts
Awards
• Women in Business Cover Story “Touched By an Angel” – 2010
• Medical Terminology Award – 100%
Certificates
• Medical Secretary
• Medical Assistant
• Phlebotomy
• Kidney Dialysis Technician
References: Furnished Upon Request