This document contains Ashlee Sabiers' resume, including her contact information, professional qualities, work experience, and education. She has over 10 years of experience in customer service and scheduling roles in the healthcare industry, currently working as a Lead Scheduler for Homewatch Caregivers. Her resume demonstrates strong analytical skills, a proactive work ethic, and experience with office software, scheduling, and customer service.

1. ASHLEE D. SABIERS
13601 S 44TH
ST, APT 1066, PHX, AZ 85044 480-433-9592 ASHLEE.SABIERS@GMAIL.COM
PROFESSIONAL QUALITIES
 Strong analytical skills; quick study
 Proactive self-starter; focused and goal oriented
 Polished interpersonal skills, both written and verbal
 High level of integrity, dependability, loyalty and discretion
 Experience with MS Office Professional, Apple MAC, Generations and Kronos
WORK EXPERIENCE
Eye Care Professionals June 2006 – December 2007
Chandler, AZ
Front Desk Receptionist
 Answer incoming patient phone calls
 Schedule patient appointments
 Research and retrieve patient orders and handle monetary transactions
 Greet incoming patients, research their appointment, compile chart, and alert physicians
or opticians that the patient is waiting
 Researching and entering patient information into the computer system
United Parcel Service December 2007 – September 2008
Mesa, AZ
Preload
 Prepare and load UPS delivery trucks
 Maintain a safe and efficient work environment
 Ensure all packages are in proper order and condition for delivery
T-Mobile September 2008 – September 2009
Mesa, AZ
Sales Representative
 Answer incoming phone calls
 Greet incoming customers
 Sign new customers with long term contracts
 Help existing customers upgrade cell phones
 Add features and rate plans to existing and new accounts
 Cashier
Dick’s Sporting Goods November 2009 – May 2010
Phoenix, AZ
Customer Experience Specialist
 Answer incoming phone calls
 Greet incoming customers
 Direct customer traffic
 Cashier

2. Banner Health
Home Care November 2010 – Present
Gilbert, AZ
Scheduling Specialist
 Makes and responds to calls from patients, clinicians, provider offices, and facilities for
scheduling services
 Handle clinical staffing needs for the Arizona regions of Banner Home Care
 Schedule clinical staff for upcoming shifts for the week and subsequent months
 Train incoming scheduling specialists
 Provides patients with scheduling information and transfers medical questions to the
appropriate personnel
 Documents prior authorizations as required by patient insurance providers
Homewatch Caregivers
Home Care March 2014 – Present
Phoenix, AZ
Lead Scheduler
 Makes and responds to calls from clients, caregivers, and various facilities
 Handle non-medical staffing needs for the Arizona regions of Homewatch Caregivers
 Schedule non-medical staff for upcoming shifts for the week and subsequent months
 Train incoming scheduling specialists
 Provides clients with scheduling information and changes
 Provides caregivers with scheduling information, changes in shifts, and client updates
 Updates caregiver and client profiles within Generations
 Documents all client and caregiver calls, updates calendar and open shifts, and assigns
caregivers to clients within Generations
EDUCATION
Hamilton High School
Advanced Placement and Dual Enrollment classes have been taken
Graduation May 2007
Chandler - Gilbert Community College
General Studies Program
Transfer to Phoenix College spring of 2009
Phoenix College
Associate in Applied Science – Paralegal Studies
Graduation Date – May 2010