1. Yvette Austin
1324 Overland Park
Drive
Braselton, Georgia
30517
678-873-0174
austin2538@bellsouth
.net
Objective
To secure not just a job but a job that is a career.
Employment History
Office Manager
2013-Present, Cosmetic and Implant Dentistry, Buford, Georgia
 Greet patients. Check patients in and out. Patient billing and collecting. Update
patient records. Verify, submit and follow up on insurance. Present treatment plans
and financials plans to patients. Post payments. Collections and follow up on past
due accounts.
 Schedule and maintain a productive schedule for the Doctor and Hygienist. Confirm
appointments.
 Handle multi-line phones. Handle the daily mail. XL Dent experience. Close out for
the end of day on computers, credit card machine, care credit machine and daily
deposit.
Office Coordinator
2012-2013, Robson Crossing Dentistry, Flowery Branch, Georgia
 Checked patients in and out. Greeted patients. Patient billing and collecting.
Updated patient’s computer records. Verified, filed, and followed up on insurance.
Presented treatment plans and financials plans to patients. Collections on past due
accounts.
 Scheduled and maintained a productive schedule for the Doctor and Hygienist.
 Handled multi-line phones. Dentrix experience. Handled the daily mail. Closed out
for the end of day and daily deposit.
Manager/Owner
2008-2012, Chestnut Mountain Package, LLC (Business is now closed), Flowery
Branch, Georgia
 Bought, merchandised, stocked and handled inventory of products.
 Weekly deposits. Accounts receivable and accounts payable. Payroll.
 Customer assistance. Consulted and ordered for special events.
Patient Coordinator
1999-2008, Dental Office, Tucker, Georgia (Dentist retired)
 Maintained Doctor’s and Hygienists’ schedules.
 Checked patients in and out. Greeted patients. Updated records. Verified and filed
insurance. Patient billing and collecting. Pulled and filed charts. Presented
treatment plans and financials plans to patients. Collections on past due accounts.
 Multi-line phone systems. Dentrix Experience. Handled daily mail. Various other
office duties. Daily deposits.

2. Leasing Agent (part-time)
2001-2002, Amli at Park Creek, Gainesville, Georgia
 Showed properties to prospective renters. Presented rental options and rental
agreements.
 Handled residents’ phone calls, if needed to handle the residents’ situations or
directed the phone calls in the right direction so their problems would be taken care
of.
 Collected rent payments and utility payments.
Location Office Manager
1996-1999, Tri-Cities Orthodontic Specialists, Kingsport, Tennessee
 Checked patients in and out. Greeted patients. New patient consultations and
financial presentations.
 Patient billing and collections. Filed insurance. Closed out monthly computers.
 Maintained Doctor’s and Clinical Assistants’ schedule.
 Collections on past due accounts.
Education
1994-1996, Kennesaw State College, Kennesaw, Georgia
2 years education
1999, Tennessee Real Estate School, Johnson City, Tennessee
Obtained Tennessee Real Estate License