Muna Farah has over 10 years of experience in healthcare administration and medical billing. She is proficient in Microsoft Office programs and experienced with electronic medical records. Currently she is the Referral Coordinator and AR Coordinator at Lyerly Baptist Neurosurgery, where she schedules appointments and handles billing. Previously she has held roles managing accounts receivable, authorizations, and collections at various healthcare companies. She is seeking a permanent position where she can utilize her skills and experience in the healthcare field.
1. Muna L Farah
9379 Jaybird Circle East Jacksonville, FL 32257 ~ (904) 707-7687 ~ Munafarah@bellsouth.net
Objective
I am seeking a permanent position in which I can use my previous experience in healthcare.
Skills & Abilities
Proficient in Microsoft Word and Microsoft Excel. Experienced with electronic medical records
systems. Able to multitask and work efficiently under pressure.
Experience
*Lyerly Baptist Neurosurgery Jacksonville, FL *A/R Coordinator/Referrals Coordinator 07/14 –Present
As Referral Coordinator, I am responsible for scheduling appointments for The Spine Division. I
work closely with doctors, medical assistants to obtain the pertinent documents so the patient can
be scheduled in a good timely manner.
As AR Coordinator, I was responsible for inputting charges for the Endovascular division. I
registered patients, checked insurances, worked denials and collections for all Endovascular
providers
*One Call Care Management (formerly MSC Group) Jacksonville, FL *Account Receivable Specialist 11/2013-7/2014
As an Account Receivable Specialist, I managed and maintained Workers Compensation claims
for DME and nursing visits. I managed and provided authorizations from adjusters. I was also
involved with the Appeal Team and Customer Relations.
*McKesson Corporation (formerly PSS World Medical) Jacksonville, FL* Team Lead Account Manager 4/2012-11/2013
As a Team Lead Account Manager, I was responsible for automobile claims for the
pharmaceutical claim portfolio and collections. I was responsible for contacting and negotiating
with attorneys throughout the Michigan and Kentucky area. I was in charge of researching state
laws and statutes. I coordinated with insurance carriers and adjusters to collect the amounts
billed.
*Focus MD *Medical and Coder, Biller and Client Relations Specialist, *Account Manager 10/10-3/12, Jacksonville FL
As An Account Manager, I handled credentialing of offices and worked closely with Doctors and
staff. The specialties include primary care, pediatrics and pain management. I was the main
contact for all offices and responsible for the collections of services.
*Antoine Kassis, MD *Office Secretary and *Medical Assistant 2007-2009, Jacksonville FL
As Medical Secretary, I worked all calls and prescriptions for Dr. Kassis. I referred patients to
specialists and arranged authorizations for patients.
As Medical Assistant, I brought patients back to the rooms, checking vitals, administered EKGs,
and assisted in stress tests. I checked patients out and helped process prescriptions.
Education:
Florida State College at Jacksonville, AA 2005
Jacksonville University School of Nursing degree not yet complete
