1. Kevin M. Andrews
134 Lafayette Road
Beverly, New Jersey 08010
(609) 845-7798
Kma052071@gmail.com
Summary of Qualifications
• 10+ years experience in Customer Service.
• 10+ years experience in the Agricultural and Horticultural Field.
• 5 years experience in Management or Supervisor position.
• Knowledgeable and experienced in Microsoft Word, Outlook and Access.
• Motivated, ambitious, team player and work very well with others.
Experience
ELS Educational Services Inc., Princeton, New Jersey May 2013- Present
UAS Data Management and Enrollment Statistics
• Updated university profiles from current UCAN members, share information with data base manager.
Assist in uploading information to university data base.
• Complete assigned tasks with little supervision following initial instructions, but not afraid to ask
questions for further clarification.
• Organized follow-up of emails requesting additional clarification of data which is not accurately
documented as presented, and update data appropriately when answers are received.
• Proper filing, either electronically on network or in some cases paper files, of profile templates and
related correspondence.
• Research supplemental data on college websites as assigned to fill in missing data in database.
Asset Management Specialist, Bristol, Pennsylvania Sept 2012 – Feb 2013
State Representative for Fannie Mae Recurring Services
• Responsible for the day to day property management of the assets for routine services such as
periodic landscapes and cleaning services performed by contractors.
• Providing assistance and support to contractors servicing the assets including technical support,
assigning, tracking and completion of services on properties.
• Managing Vendors regarding following up to ensure services are completed on a timely matter.
Cenlar FSB, Ewing, New Jersey July 2007- Oct. 2010
Customer Service Representative
• Research and resolve customer problems that require in-depth research and provide written
explanations of research problems in a timely efficient matter.
• Evaluate trial and final escrow analysis reports to determine the accuracy of the analysis.
• Processing monthly payments for clients and examining short payments to determine if these
payments should be applied.
• Provide mortgage verifications as requested by Home Owners.
• Complete other duties and projects as assigned by the Customer Service Manager
2. State of NJ Department of Human Services
Trenton Psychiatric Hospital, Trenton, New Jersey June 2007- Oct. 2007
Principle Clerk Transcriber (Temp)
• Provide organizational support for Hospital/Community liaison and Social Workers.
• Data entry, typing, copying and faxing memos.
• Maintain records and files up to date for Hospital/Community Liaison.
• Receive various reports, documents or information from Social Workers to be filed, input certain
information into a database and send them out to their Service Agency..
• Communicates to all Primary Community Agencies all Admission/Discharge/Treatment Team and
Court Schedules for patients from their servicing areas.
PHH Mortgage, Mt Laurel, New Jersey April 2005- Dec. 2006
Pricing Representative and Analyst
• Provided rate information to inter-company team players and other financial institutions.
• Assisted in locking in rates for mortgage customers.
• Worked to generate and distribute mortgage and home equity rate sheets internally and externally.
Lowe's Home Center, Mt. Holly, New Jersey Dec. 2002 – April 2005
Sales Associate Lawn and Garden
• Provided product information for landscape design and lawn maintenance to customers.
• Processed phone orders and coordinated delivery.
• Responsible for annual department inventory.
Trugreen Landcare, Ringoes, New Jersey May 1999 – Jan 2001
Area Manager
• Supervised a five man enhancement crew for on-site work as needed.
• Responsible for operation and management of various land design projects.
• Enforced adherence to work regulations by subordinates, set guidelines and disciplinary procedures
as required.
• Maintained weekly time management records.
Gary’s Landscaping & Design, Ambler, Pennsylvania June 1996 – May 1999
Landscape Maintenance Worker
• Designed and landscaped properties from paper to ground in accordance with environmental
conditions.
• Prepared root perennials for client nurseries and wholesalers.
• Provided product quality control and sales assistance for trade shows and conventions.
Frank’s Nursery & Crafts, Howell, New Jersey May 1995 – Nov. 2002
Assistant Store Manager (Full-time / Part-time)
• Responsible for upkeep of store including but not limited to sales, merchandise and store operation.
• Supervised employees, interviewed, trained new associates, completed necessary paperwork.
• Prepared weekly payroll information for submission, performed computer input of merchandise, store
deposits, sales closeouts and file maintenance.
Education
Delaware Valley College of Science and Agriculture; Doylestown PA Aug 1992- May 1995
